American Express India — complaint regarding reward shipment is not reached after 13 days

Address:Bangalore, Karnataka, 560102
Website:American express

I got a message that the reward point reimbursed shipment is send by bluedart courier on sept 19. It is oct 1 and not yet reached.

I have checked the courier tracking and it is called back by the shipper.

The american express courier service is ridiculous. It is always a tension with them be it important card or anything it never reaches on time.
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