American Express — reliable express packers and movers fraud

Address:Mumbai City, Maharashtra, 400101
Website:www.urlrelocation.in and [email protected]

We hired reliable express (India) and url relocation india from just dial. This company is totally fake and are fraud. They took our luggage and expensive articles from mumbai and had to be dilived to chandigarh. The company hired a third party vendor to deliver the goods. The goods came one week late and the onwer (Naresh) and his expecutives stopped responding to the phone call. The goods we're all boken when it arrived this incuded expensive electronics. I have attached the pictures for reference. I stongly urge just dial should remove such companies from there data base. Please look into this
+7 photos
Was this information helpful?
No (0)
Yes (2)
American Express India customer support has been notified about the posted complaint.
Mar 29, 2018
Updated by Anahita Raswan
The name of the company is mentioned in the photos
Complaint comments 

Comments

I, had requested for moving my luggage from Bangalore to Pune on[protected], which reached Pune on[protected].

When I received my luggage, they were in horrible condition. I did not expect such a pathetic service from M/s America Express Packers and Movers.

I had even made the full payment prior to shipment expecting best service from their side.

Now, I regret my decision of making full payment. I have requested to consider all the damages and reimburse the equivalent amount on priority basis as i had also paid the insurance amount.
I have been following up from a month and just no response from these no work ethical people.

I can also give another option where you can pay me an advance amount to get the things fixed, I can submit all the bills and we can do the final settlement accordingly. Let me know which is suitable for you.

Please find attachment for the goods damaged during transit and the invoice for your reference.
1)Damaged Silencer
2)Damaged Gas stove
3)Damaged Cot
4)Damaged tub
5)Damaged sofa
6)Damaged Container

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    American Express India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    186
    Pending
    0
    Resolved
    54
    American Express India Phone
    +91 12 4280 1092
    American Express India Address
    Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Ph-II, Gurgaon, Haryana, India - 122002
    View all American Express India contact information