Amezon — Refund

Hi sir / mam sir maise amazon ki taraf se dress purchase kiya tha jo ki maine return kar diya amazon ne uska refund amout ( 427 rupees[protected] ko kar diya jo[protected] tak account main credit hona tha But kuch network ki problem ke karan account main nahi aa paya Maise amazon walo se baat ki to unhone charge dispute form fill karna ko kaha maine bank ke customer care and PNB branch me concect kiya to unhone mana kar diya Amazon walo ne mujhe RBI refence No. bhi de diya h