Amazon — to unblock card

As i simmi charly was trying to purchase a washing machine from amazon for monthly emi and as i climed buy i clicked debit and the asked me the details of the debit card and as i entered the wrong details for many times the said that my card is blocked for online transaction and to unblock should contact coustermer care then said that to contuni with other method of payenen click continue
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I had done online payment on AMOZON of Rs.2199 on 3/11/2017 and it got declined.
Amount has not been refunded in my credit card N0o.[protected].
Pls do the needful in this matter.
I will order a headphone to amazon and it were given a wrong item, I am return to amazon, and amazon were not given a refund successfully.amozon please give me refund to my bank, I will contact with Amazon and it were say refund successfully but it were not received at my bank

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