Amul Dairy — ice cream

Oct 27, 2018

Updated by rashnamody It is more than two weeks and there has been no response from Amul / GCMMF customer support or from your side.
What is the use of our addressing complaints to Indian Consumer Complaints Forum in such details after lots of effort, if Amul / GCMMF customer support has scant respect for the customer as well as for the Forum?
Pl take the complaint seriously.

Nov 26, 2018

Updated by rashnamody Subject: Amul / GCMMF Complaint [ID: 2105433]

It is very surprising that till date ( ie one and a half months since my complaint ) no action has been taken from your side regarding my complaint [ID: 2105433] of Oct 10, 2018 and further my Complaint Status Update dated Oct 27, 2018.
You have only sent me following message ;
Complaint Status :
[Oct 11, 2018] Amul / GCMMF customer support has been notified about the posted complaint.

You have not even checked with us whether Amul company has contacted us or resolved the matter.
Dear sir / madam, is this the only part Consumer Complaints Forum of India plays? If Amul / GCMMF customer support does not reply or clarify to consumers, and has scant respect for the customer as well as for the Forum are you going to act as a mute spectator?
Now we doubt whether Consumer Complaints Forum is supporting the Customers or the manufacturers or is it a toothless organization.

Dec 04, 2018

Updated by rashnamody Again I have received a mail from you as under:
On Thu, Oct 11, 2018 at 2:00 PM consumercomplaints.in <[protected]@consumercomplaints.in> wrote:

Greetings.

Your complaint has been forwarded to <a href="https://www.consumercomplaints.in/amul-gcmmf-b101440?frommail=[protected]" target="_blan ----- Message truncated -----

Apart from forwarding our complaint to the manufacturer Amul, what else do you do when Amul / GCMMF customer support does not reply or clarify to consumers?

Pl do not take us lightly as we can escalate the matter further as you have failed in your duty.