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Amul / GCMMF Complaints & Reviews

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Updated: Nov 17, 2025
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Amul / GCMMF reviews & complaints page 32

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B
biswa.bhatta
from Hyderabad, Telangana
Apr 6, 2020
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Found fungus in amul butter when opened the pack. Butter was kept in refrigerator below 4 degree celsius. Butter manufacturing date mentioned november 2019. I never thought amul's food quality is degraded in such extend. It means no quality check is followed. I am very much disappointed after opening the butter.
I want compensation for this, else i will share this information in social media
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    Surender Singh Bhati
    Apr 3, 2020
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    Address: Surender singh bhati Air force map Quarters near civil airport bamrauli allahabad uttar pradesh 211012

    I have purchased a milk full cream red colour packet of 1.5 lt of 84 rs on 02 april 20 and been open in afternoon but packet milk is full of worms and having bed smell also pls don't do this type of job.. Whole nation having faith on your name and you are loosing this i will raising this to consumer court also and i m from bamrauli dist - allahabad. State - uttar pradesh. Its been disgusting to you and your milk which ur r providing
    +2 photos
    +1 videos
    Amul / GCMMF customer support has been notified about the posted complaint.
    Apr 03, 2020
    Updated by Surender Singh Bhati
    I am sure that this was due to bad product sold by amul
    I had a painful and trouble all night and so want to take this to food safety and adulteration department. My family members and my 2 children all day having no milk in this lockdown condition and having no option of milk also and both the children are dependent on milk and less amount of food that is horrible experience for me
    We bought a milk packet to make curd and the output was something that looked like glue. It had funny smell to it.
    Please don't harm people Helth just to gain some money.
    Like old grandmother says kide pade tumhare muh m ...
    Thank u for ruining our lunch...
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      R
      ratri1632
      Mar 30, 2020
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      Address: siliguri, Darjeeling, West Bengal, 734001

      Today I got a 500 ml amul milk pouch having batch no. KJ0310320. No use by date is printed on the pouch. This is dangerous and such a careless act! It can lead to serious health issues. Not at all expected from such a big company!! It is not also as per The Food Safety and Standards Act, 2006. Let me know about the details of the pouch. Otherwise I have to take legal step from my side as a Government officer.

      - Arpita Ghosh
      Food Safety Officer
      Government of West Bengal
      +1 photos
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        V
        Vinay.ar
        Mar 29, 2020
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        Address: New Delhi, Delhi, 110062

        Yesterday on[protected] as usually when i have buy amul butter. I got surprised with the taste, then i saw packing and upper cover which indicates that the butter i had bought is low grade duplicate butter. Packing of the butter looks as like actual butter but colour differs from original butter. Mrp was also same as like original one but the whole thing is that butter is not a amul product it was a down grade table spread according to me. After this incident now i don't believe in amul products. My name is vinay and you may call me @ [[protected]] for any fitments or details of this incident.
        +5 photos
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          C
          Champions purav
          from Powai, Maharashtra
          Mar 20, 2020
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          Address: Ganesh Sales Agencies, Besides Jain Mandir, Khar (West), Mumbai - 400055, Mumbai City, Maharashtra, 400052

          I had visited amul distributor store named ganesh sales agencies which is located in mumbai in area khar (West), besides jain mandir, mumbai 400055, i want to complain about the rude behaviour of the person in charge at the store, when i asked about the price of the product, he behaved very rudely and angrily said me never visit my store again.
          I want to request amul to teach this person how to behave with the customers, this is not at all a acceptable behaviour and i am going to put this on social media as well. Amul and the government should cancel their license and distributorship for such disrespectful and senseless people
          Amul / GCMMF customer support has been notified about the posted complaint.
          Mar 20, 2020
          Updated by Champions purav
          Ganesh Sales Agencies, besides jain mandir, Khar west, Mumbai - 400052
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            D
            Deepika Talapatra
            Mar 14, 2020
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            Address: keshav nagar,hanuman nagar,mundhwa, bon vivant apartment,b205,, 411036
            Website: m.facebook.com/story.php?story_fbid=2592679610976130&id=100007023483646

            I bought amul milk tetra pack from bigbasket. I boiled it and added lemon to convert it into cottage cheese. After the milk turned into cheese i started mashing it but i found some plastic like stuff in that. Initially i thought it's just one chunk but one after another i got many. I never experienced this before from any company's milk. Experiencing this from amul is something really shocking since i only use this brand since my childhood. I really want the clerification about what i found.
            Amul / GCMMF customer support has been notified about the posted complaint.
            We had bought this product on Friday 13 March 2020 and had bought the product form Star Bazaar DN Nagar Andheri West Mumbai 400053, the manufacture date of the product is January 2020 and product was valid 18 month from the date of manufacture have attached the bill, video and image for your reference, request you to kindly look in to the matter

            found something like plastic - Comment #3664589 - Image #0
            found something like plastic - Comment #3664589 - Image #1
            I am a fan of Amul products but I have a complaint regarding your CURD. Recently since last 2 days repeatedly the curd coming is spoiled. You just can't eat. The product and money both wasted. Very disappointing.
            Plesse do something about the same.
            Regards.
            Amul milk bought tone qty -03 and full cream qty-1.5 Ltr on 02 Apr 2020.
            2. Batch no of full Cream- MK030420 and toned milk also Batch no- MK030420.
            3. Life is not mention for uses.
            Such type of issue seen within 06 days. Matter is serious because Life and batch No. is not mention. Please clarify the issue.

            found something like plastic - Comment #3671778 - Image #0
            found something like plastic - Comment #3671778 - Image #1
            found something like plastic - Comment #3671778 - Image #2
            found something like plastic - Comment #3671778 - Image #3
            found something like plastic - Comment #3671778 - Image #4
            found something like plastic - Comment #3671778 - Image #5
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              K
              Karishma srivastav
              Mar 10, 2020
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              Address: B9/90 sector 3 rohini 110085, New Delhi, Delhi, 110085

              Dear sir this is to bring in your notice that i have a shop in rohini sector 3 by the name of radhe radhe dairy. Your amul distributer mr. Hariom is not providing proper supply he always deliver 1 or 2 days then he don't deliver for next 3 days then he repeat the same. I also complain about this to mr ashok area marketion but still nothing action has been taken against him and he is also not bother to take my calls as well. So please take some action at your end or else i will be forced to move to other company like mother dairy.
              I also have the recording of there behaviour and the way your distributer treat us.
              Amul / GCMMF customer support has been notified about the posted complaint.
              Some kind of black thing come outside from a sealed pakcage.

              complaint regarding distribution of amul milk and dairy products - Comment #3667160 - Image #0
              complaint regarding distribution of amul milk and dairy products - Comment #3667160 - Image #1
              complaint regarding distribution of amul milk and dairy products - Comment #3667160 - Image #2
              Today bought 4 frostik . 1st icecream was so worst, not like a icecream was like something worst waste product . Then tried another, it was same . We through that icecream and kept 2 packs as it is . Kindly take action .
              I have a gotten a hair in the Amul chocolate... I was shocked after seeing this that Amul like brand which is famous for its qualitative products, is doing this type of mistakes... Amul must take care of these types of silly mistakes.

              complaint regarding distribution of amul milk and dairy products - Comment #3670549 - Image #0
              complaint regarding distribution of amul milk and dairy products - Comment #3670549 - Image #1
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                S
                SwetaMistry24
                Mar 2, 2020
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                Address: Datt Mandir Road, Malad East, Mumbai City, Maharashtra, 400097

                I stay in malad east, mumbai.
                The local dairy (Anand dairy) situated near my building extra charges on every purchase of amul milk or amul masti of re.1/rs.2 over and above the mrp mentioned on the product.
                It is being said by the shopkeeper that the extra charges is for refrigerating the product.
                As per my information the shopkeeper are not authorised to charge over the mrp.
                I request you to look into the matter.
                Regards,
                Sweta mistry
                Amul / GCMMF customer support has been notified about the posted complaint.
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                  H
                  harshit12345678
                  Mar 2, 2020
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                  Address: Sagar, Madhya Pradesh, 470004

                  This content is related to the Amul company I have purchase a box of cheese cube of 200 gram, on the date 26 February 2020 in which one queue contain peace off polythene inside it is I didn't see the polythene if I consume that cube which can harm me. I have also done complaint to the Amul company but there is no response to my complaint even they say your complaint is pending it will be resolved but no action is taken for that particular company. so I want that there should be a legal action taken against the company for bad product or infected product provided to a consumer and also provide me the competition for the wrong product and infected products provided to me. all the detail for the products are:
                  Batch number:KFB0076
                  Manufacturing date:07/jan/2020
                  fssai licence number:[protected]
                  Company:AMUL
                  +4 photos
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                    K
                    Kevin Doshi
                    from Noida, Uttar Pradesh
                    Mar 2, 2020
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                    Address: Kolkata, West Bengal, 700020

                    Dear sir,
                    This is to inform you that i had lodged a complaint on 17.1.2020 for the quality of milk supplied to me by your representative.
                    Despite many phone calls and promises to give me a reply, i have received none.
                    Every time i call at amul's office in kolkata, i receive just false promises and excuses.
                    These are the reference ids for your reference..
                    Reference id -56882
                    Further ref. No. = 58751

                    Kindly let me know if you are serious about the issue and if you genuinely feel for a customer. Its been more than a month that we have lodged a complaint and the quality personnel doesnt seem to be concerned.

                    Thanks..
                    Kevin doshi
                    [protected]
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                      R
                      RC Sawhney
                      Feb 28, 2020
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                      We have been using amul milk for the last 2-3 decades and preparing butter from the creamy layer (Malai) regularly. However, the colour of the butter prepared this time is exceptionally white which may be due to some contaminant. It is a serous problem if amul is playing with the health of the general public. It requires immediate attention. The butter prepared is stored in our refregirator and is available for examination by any expert.
                      Amul / GCMMF customer support has been notified about the posted complaint.
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                        Garish Kamboj
                        Feb 19, 2020
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                        Address: H. No 12, BABA MAKHAN SHAH LUBANA NAGAR, Jalandhar, Punjab, 144001

                        Sir
                        ... I am using amul gold milk from last 3 yrs but now from last 15 days i have been supplied adulterated milk.. The fat used in the milk is artificial for that i had complied on [protected] they gave me complaint no 58335 on 7th feb but no action has been taken till today.. I[censored] will not take any action to stop adulteration then we will lose the faith in amul product s and stop using it.
                        We have been supplied batch. No b;kg 10ae and b:kg06ae
                        Kindly do the needful at the earliest we r ready to copreat in investigation to stop this adulteration.
                        Amul / GCMMF customer support has been notified about the posted complaint.
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                          S
                          Sriharim
                          Feb 16, 2020
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                          Address: 600130

                          I want to report the issue on amul prod health drink which i bought recently (2/15/2019). Am a amul fanboy loves this drink and i regularly take it as morning refresher. As usual, i took 2 table spoon of amul and mixed with milk and take a sip.

                          Taste is horrible. I feel like some sort of metal has been contaminated with this drink. Its not at all good, i want to esclate this situation. Kindly take an necessary action.

                          Batch no: kiw3442
                          Mfg date: december 10 2019
                          +1 photos
                          Amul / GCMMF customer support has been notified about the posted complaint.
                          I am Purchase Amul Butter Schotch Family Pack Ice-cream from Harish Medical & General Stores.
                          GST NO.: 27ADCPC7255L2ZE

                          Packed Date.: 16 Jan 2020
                          Batch Number.: KVB0161
                          Invoice Number.: 608

                          amul pro - Comment #3648298 - Image #0
                          amul pro - Comment #3648298 - Image #1
                          amul pro - Comment #3648298 - Image #2
                          I found black hair in ice-cream.. Its happening 2nd time with me... And both time same flavor of ice-cream that's it Kaju-Anjir... Please take an action on it...
                          Receiving regular and frequent fake messages from AMUL with number of items, amount, date and bill number regarding purchase of products from AMUL. Since there is no such transaction with AMUL from our side, who is making the illegal purchase of AMUL products on my name? Why is AMUL not taking any action?
                          MemberRegistration's reply, Feb 22, 2020
                          Take immediate action and stop the fake AMUL PRODUCT purchase messages at the earliest.
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                            satnamgagan
                            Feb 6, 2020
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                            Address: New Delhi, Delhi, 110018

                            I have bought amul cheese more than 15 times and out of this amul cheese didnt melt atleast 9 times. It has a good taste but doest melt. The company should respond immediately because it is fooling the people. When we buy cheese it is presumed that it will melt but it is not the case with amul cheese. I want the company to refund me my money or give me authentic cheese. This is a fraudulent or irresponsible act of the company.
                            Amul / GCMMF customer support has been notified about the posted complaint.
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                              aktaneja
                              Jan 28, 2020
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                              Address: 26/61, GF, WEST PATEL NAGAR,, New Delhi, Delhi, XXXXXX

                              I am purchasing 3 liters of amul taaza toned milk daily from my nearest grocery outlet m/s multan bakers, nala market, west patel nagar, new delhi-110008 for past more than a year. I am perfect;y satisfied with the supply and the quality of your product. I had no complaints. But, recently for the past 15 days, quality of the milk is not at all satisfactory. The fat content is not as per your standard of 3% (Total fat). The taste is also not good.
                              Amul / GCMMF customer support has been notified about the posted complaint.
                              Jan 28, 2020
                              Updated by aktaneja
                              My Contact Details:
                              Address:26/61, GF, West Patel Nagar, New Delhi-110008
                              Contact Mobile no. [protected], [protected]
                              Feb 06, 2020
                              Updated by aktaneja
                              Ref: My above Complaint dated: 28.01.2020. I am yet to get any response from Amul. As intimated, I received substandard milk (3 liters per day) from 13.01.2020 to 01.02.2020 (i.e. for a period of 20 days continuously. Kindly expedite resolution of my Complaint expeditiously without further delay, pending which, I will have no other option but to to legal course of action by approaching Consumer Court.
                              I have already filed a complaint and was expecting communication on this but even after my complain on this forum as well as 4-6 mails, no response.. This is not at all expected from trusted taste brand of India... This is very very dissappointing... Immediate action needed
                              @Amul_Coop bought 2 Amul butter, 100gms each&both had fungus like infestations IN them.retailer refused to exchange them.shop mame-Luv grocery. very bad.[protected],
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                                VIJAY DAMOR
                                Jan 27, 2020
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                                Address: At:- mondhari, post:- bhankhara, ta:- Vijaynagar, dist:- Sabarkantha, 383460

                                At:- mondhari dairy (Sabar dairy) the is problem regarding the low fat of milk since many month.
                                As the same bottle milk gave different different fats..
                                So please help the people who gave the milk to the dairy. And gave justice...

                                Address:-
                                At:- mondhari, post:-bhankhara,
                                Ta:-vijaynagar, dist:- sabarkantha
                                Pin:- 383460, gujarat
                                Mobile:- [protected]
                                Amul / GCMMF customer support has been notified about the posted complaint.
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                                  shruti s b
                                  Jan 21, 2020
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                                  amul taaza tetra pack 1l adulteration

                                  Address: Mumbai, Mumbai City, Maharashtra, 400072

                                  We seem to have received an adulterated amul tazza tetrapack. The milk is foaming when stirred.
                                  Manufacturer date 29.10.19
                                  Opened on 20.01.2020
                                  The pack was absolutely normal before opening, no damage to box+no puffing in the box.
                                  This is absolutely unacceptable from such a reputable company while providing an item for consumption in a tetrapack!!...
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                                  Rajat Suvagia
                                  Jan 20, 2020
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                                  Address: 606A Pramukh gardens Silvassa, Dadra and Nagar Haveli, Dadra and Nagar Haveli

                                  I am working executive in unilever. On 19/01 i bought amul butter (100g) form local shop. I am writing this complaint to bring to notice that, i am highly shocked as how can foreign matter (Hair) can come on the edible product like butter. This raised a doubt regarding hygiene concern in shop floor. I am not satisfied with this product. From now i think i have to think twice before buying any amul products from now. I request you to please take appropriate action on this issue.
                                  Thanks
                                  +1 photos
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                                    Amruta Soman
                                    Jan 16, 2020
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                                    Address: 10, Raghukul society, Karvenagar, Pune, Maharashtra, 411052

                                    I always prefer amul products. However i had bad experience this time. I bought amul pizza cheese from a store to make pizza... I always use amul mozerella but this time i bought amul pizza cheese. When i was grating the cheese on pizza, i found something different... The cheese was giving me feeling of vegetable oil... It was getting pressed easily and making my hands oily... I tasted it but was feeling something different in my mouth. When i baked my pizza, it was not at all like pizza should be.. It was not getting streched like pizza cheese. Something gui feeling it was... Really really bad... I mean not able to upload video and images as the size doesn't allow.. Pls provide mail id
                                    Amul / GCMMF customer support has been notified about the posted complaint.
                                    Jan 16, 2020
                                    Updated by Amruta Soman
                                    Batch no. KFW3445 pkd on 10/DEC/19 22:50 price -105 rs
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                                      rajantextile123
                                      Jan 12, 2020
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                                      Address: 122022

                                      Today, i bought packet of amul gold (1/2 ltr.) today. After poring in the vessel i realized that some substance is inside. When i cut the packet to see it, i was horrified. Some sticky precipitate was stuck to the packet and i think it may weigh in few grams. I really don't understand what should i do with the milk. As of now i have boiled it but i am scared to touch it. Milk is a naturally existing product. I think any company has no right to play with it because finally it puts consumers at risk. Now i think i have think thousand times to buy any amul product. Name : rajan sharma phone no: [[protected]]
                                      Amul / GCMMF customer support has been notified about the posted complaint.
                                      I bought the Amul cheese cubes box that contains 10cubes, I took one to consume and when I was unwrapping it I found lil strange and observed that the strips got infused into the cheese. I have a video of it.
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