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Amul / GCMMF Complaints & Reviews

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Updated: Nov 17, 2025
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Amul / GCMMF reviews & complaints page 34

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U
umesh@70
from Jamnagar, Gujarat
Oct 22, 2019
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Address: Swastik society sumeru apartment, Jamnagar, Gujarat, 361008

My name is umesh vyas,

Last 3 month i face the complain against amul gold milk. Every morning i go to your distributors to bring amul gold milk in three month your milk come from kutiyana prbander district. I many time complain your distributors he say we are already complain but head office could not support me. He say you both customer complain to head office and boycott the amul. Sir this is to much. I busy man i am from jamnagar:- 361008 my area every person take amul milk and your product but today my area every home and house wife tired your very bad service and behaviors. My mother in totally in bed many time request your distributors he support me complain against you. Your head office officer come last year conduct the meeting with retailer and distributors. Problem was your service you solved it but today this complain again and again. You think "amul ka naam hogaya to customers jaye bhadmey". We are sorry to sey if you not solved this complain we are about 481 house are not purchase your amul milk and we are purchase mahi milk. Today mahi milk service regularly every moring i saw mahi mlik van come on morning 5:00am good service and your service very poor and bed. Your distributors also now contect with mahi milk. This is to much. You think ignore this complain this guy are mad man. This your great fault and face in consumer court. Your kutiyana depo not give proper answer and bad word use it. Please this my final warning you. Swastik society, patel colony, sarusection road, and valeshwari area cutomer also support me and some many advocate also support me and case against your amul milk and products. Please do better or close your milk product.
Amul / GCMMF customer support has been notified about the posted complaint.
We purchased the family pack ( 1 ltr pack).
Batch no: KVW1401
Purchased from: Al Adil, Karama, Dubai.
Purchased on : 20th Oct 2019

Though the package was intact and sealed,
Inside content was too course and felt like eating sand mix icecream.

Amul do you really care, about quality?
Rita Amritkar's reply, Oct 23, 2019
Adding images of Packet
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    D
    Dipali Goswami
    from Ahmedabad, Gujarat
    Oct 20, 2019
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    Address: Dabda,rajakapdi society plot no 75 near dabda bus station, Anjar 370110, 370110
    Website: Consumercomplaints.in

    I asked retailer why you take two rupees extra on pack of milk and butter milk so they give reasin we keep it in refrigerator so we take two rupees extra and some are also said they pay m. R. P price to wholesaler so for profit we take two rupees extra and i argue with them you can not charge extra rupees but they say everyone is paid the same why you the one who complaint so i said because i am consumer and i aware of your nargin you can't say that you get the product on m. R. P byt they dont listen to my complain and nit ready to sale on m. R. P and uts not about one retail its happen in whole area with same reasons.
    Amul / GCMMF customer support has been notified about the posted complaint.
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      V
      vinaybhandari17
      from Mumbai, Maharashtra
      Oct 18, 2019
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      Address: 400072

      The problem is with the new package of 2ltrs of milk packet i tried using it trice amd it ended up me with the same result everytime. i stay in powai and i only use amul products and they are really good in quality. But this time in this product amul milk packet of 2 litres which i purchased from dmart- chandivali in past 2 months and i have seen there is some issue because all the three time when we boiled the milk just after purchasing and bring it home just after the moment still the milk curling and all it was wasted
      Amul / GCMMF customer support has been notified about the posted complaint.
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        U
        Unnati khampariya
        from Vadodara, Gujarat
        Oct 10, 2019
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        Address: Station road khitola bazar Sihora, Jabalpur, Madhya Pradesh, 483225

        I bought amul cheese 1 kg block which consists of two half kg blocks, from reliance trends on 9th october 2019. Today on 10th october at morning 4am, i opened the silver wrapping it was rotten and spoiled. It is not even expired as there manufacturing date is :11/july/2019.
        I bought this cheese for my 3yr old nephew and 12 year old cousin.
        Surely it was not the taste of india.
        +3 photos
        Amul / GCMMF customer support has been notified about the posted complaint.
        Oct 15, 2019
        Updated by Unnati khampariya
        Its been 5 days and no one from amul has contacted, there is no action
        This is regarding the inferior/bad quality of 1 kg pack of curd in last a few days.
        I am buying it from your authorized dealer only on daily basis but still facing the quality issue. Please check and provide a resolution
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          S
          Saksham Varshney
          from Mumbai, Maharashtra
          Oct 9, 2019
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          Address: Allahabad, Uttar Pradesh, 211001

          I bought two packets of amul gold from the local dairy shop, as soon as i booked it, a layer of yellow oilylish layer started to form at the top.
          It became more and more dense as i boiled it.
          The dairy shopkeeper doesn't took the authorization of the same, and asked to file a complaint.
          Please look into the matter asap.
          Batch no. : bk18am
          I have attached the photo of the same also.
          Kindly find the reason behind the same.
          +2 photos
          Amul / GCMMF customer support has been notified about the posted complaint.
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            V
            vsatpute
            from Mumbai, Maharashtra
            Oct 7, 2019
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            Address: Bhopal, Madhya Pradesh, 462026

            Amul gold milk in poly packet is showing yellower colour, its fat layer is getting thinner, butter and ghee from this milk is showing worsening of flavour and colour. This is over past 4 months.
            Have you made any change in process?
            Technically all may appear normal and passing in quality apparently, but we old customers can sense the change. It is not good.
            Amul / GCMMF customer support has been notified about the posted complaint.
            Punjabi kulfi hv sm black things inside

            amul gold milk poly packet - Comment #3566937 - Image #0
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              R
              Rutvi H. Patel
              from Ahmedabad, Gujarat
              Oct 1, 2019
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              Address: Institute of Rural Management Anand, Anand, Gujarat, 388001

              I am complaining the matter to this forum as per the information which we have that amul parlour at irma gate is under supervision of gcmmf directly. The complaint it about amul parlour which is located at irma gate. The people who are taking care of this parlour, they behaviour with the students is not at par. The rude behaviour with girls in terms of giving change while buying products or any unrefrigerated products during cold.in addition, due to having monopoly in terms of selling amul products, these guys also treating irma students in unfair way. They only give change of 500 rs. While purchasing products to those customers only who purchase more than 100 rs. Worth of products. They sometimes don't give change deliberately. The repeated complaints from our batch have been raised regarding their behaviour with the students. Please look into the matter in terms o[censored]nfair treatment with the customers. I have attached one mail from my batchmates for your reference.
              +1 photos
              Oct 1, 2019
              Complaint marked as Resolved 
              Complaint has been resolved.
              Amul / GCMMF customer support has been notified about the posted complaint.
              Witch is the original

              Photo uploaded

              amul parlour near irma gate - Comment #3559426 - Image #0
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                N
                Nikhil Desai..
                from Mumbai, Maharashtra
                Sep 25, 2019
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                Address: Kotheud, Pune, Maharashtra, 411038

                While eating butterscotch ice cream got a glass pice plastic what should i do this is how to give products to customer have kept the piece... Received a call from executive.. Hopeless customer service... Rude staff whoever he was ([protected]) he has no manner he treats customer like he his doing some favor.. Ek ice cream deta hu ya ek chocolate deta hu.. And now no one is replying to my mails... Already sent images and everything to amul..

                Amul complaint number -49402

                Nikhil desai
                [protected]
                Amul / GCMMF customer support has been notified about the posted complaint.
                There is a plastic c or some other material small thread in my chocolate
                A milk packet of amul taaza toned milk 200ml tetra pack of date 28 july 2019 was found contaminated. It was found Swollen and leaking on 8 October 2019. The contents of the box have accumulated together and it is smelling bad.

                butterscotch ice cream - Comment #3559382 - Image #0
                butterscotch ice cream - Comment #3559382 - Image #1
                butterscotch ice cream - Comment #3559382 - Image #2
                Sir i am attaching a pic that show before the date of expiry amul cool look like curd. Kindly solve this problem i have a large stock minimum 100 pcs

                butterscotch ice cream - Comment #3559493 - Image #0
                butterscotch ice cream - Comment #3559493 - Image #1
                butterscotch ice cream - Comment #3559493 - Image #2
                butterscotch ice cream - Comment #3559493 - Image #3
                Masti dahi which i bought is expired and smells wrong and not well . So i want you to please take note and replace or do something needful .Thank you
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                  A
                  Abhi Kalbande
                  from Delhi, Delhi
                  Sep 25, 2019
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                  Address: 319 Swaraj Nagar Vihar Colony Nagpur, Nagpur, Maharashtra, 440027

                  Your retailers always charge extra amount on each and every time, when we went there to buy your retailers argue with us to give extra money on your amul milk packets and curd packet, and when we ask about it, they argue and abuse to us, i hope amul will get my complent resolve, and he openly said i'll sell that milk on his own price thats not fair and you should help us in that, i'll wait for your response. My contact number is [protected]
                  E-mail [protected]@gmail.com
                  Amul / GCMMF customer support has been notified about the posted complaint.
                  Yesterday I purchased Amul Family Pack Ice cream
                  The person take Rs. 10/- extra than mrp saying that company new charges
                  Is this new charges has been changed
                  The shop is in Ichalkaranji
                  Narayan peth
                  Opposite Chowgule Dairy please do the necessary
                  Regards
                  Mahavir Kataria
                  Ichalkaranji - 416115
                  [protected]
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                    K
                    Kimaya Gore
                    from Mumbai, Maharashtra
                    Sep 24, 2019
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                    Address: 4/16 anant niwas gograsswadi gate, 421201

                    I am eating amul butter cookies since a very long time they are my favorite but there is a lot of change in the taste and ingredients i have found coconut in butter cookies but before coconut was not an ingredient in this cookies and yes sorry but i cannot send a picture as you can only know that after eating them. And the quantity of the cookies varies from packet to packet and even the size of the cookies varies. The amul butter cookies which i ate before where way more different
                    Amul / GCMMF customer support has been notified about the posted complaint.
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                      U
                      Urvi Singh
                      from New Delhi, Delhi
                      Sep 22, 2019
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                      Address: Sahu deparmental store near rns world school jhansi..., Jhansi, Uttar Pradesh, 284001

                      Buying amul gold milk... Its smells lik a chemical burning.. Chemical smell coming out from most of the packets.. Its all fake... I have switched to another brand but it is the solution...in jhansi or any other cities amul milk is getting defamed. Dont play with the health of millions of people.. Kindly take strict actions otherwise it wil be too late.. Lots of fake or adulterated milk is getting sold daily.
                      Amul / GCMMF customer support has been notified about the posted complaint.
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                        S
                        Sakshi Sachdeva
                        from Mumbai, Maharashtra
                        Sep 12, 2019
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                        amul milk

                        Respected sir,
                        I have purchased 500 ml amul milk today i. E 12 sept and the date mentioned at back is - use by 13th september, 2019. After 5 min, i started boiling the milk but the milk ejaculated. It contained another layer n started smelling.
                        This was happened before also but i thought i may be due to summers and ignored. But day by day the brand value of the amul is getting decreased. I was the loyal customer of amul but...
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                        N
                        Nikunj9069
                        from Mumbai, Maharashtra
                        Sep 10, 2019
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                        Sir
                        I went to amul shop which is located near hotel vits sagar plaza pune
                        Shop keeper was charging more than mrp
                        I asked for cornetto butter scotch on which mrp was 25 n he ask me 30 rs when i ask for bill he was giving me hand written bill without stamp.
                        Sir plz see to dis as he might b doing it from years.n cheating everyone.due to dis i lost my faith in amul outlet.n i m much sure dat i wont suggest anyone to visit any amul shop in india.
                        Waiting for urs reply..
                        Nikunj agrawal
                        [protected]
                        [protected]@gmail.com
                        +2 photos
                        +1 videos
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                          P
                          Prajapati Rakesh
                          from Mumbai, Maharashtra
                          Sep 7, 2019
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                          Address: 380015

                          I have purchased two amul taja 500g milk pouch at 8:00pm today destroyed without boiled which purchased from amul parlour located at outside near vikram dos housing colony. Beside bryson stop of iskon temple. Ahmedabad gujarat india -380015
                          Please clear that how it can be destroyed if it can be used on 08/09/2019
                          Please reply with compensation of my amount paid total rs. 42
                          Amul / GCMMF customer support has been notified about the posted complaint.
                          The MRP of amul milk is 22 (include all taxes) but the shopkeeper charge 23rs or 24rs so what is the reason of charging extra on MRP plzz solve it or mail me the reson of it [protected]@gmail.com
                          Maybe I'll get solution of my problem soon!!! 💯🤗
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                            B
                            bhartisingh189
                            from Patna, Bihar
                            Sep 1, 2019
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                            Address: 127021

                            Yesterday i bought two packets of amul milk and boil it... When it was boiling like an acid and when i drank it... It was sour and smell of chemicals are coming from this... I'm a chemist and i can prove it is full of chemicals and bad for health... Its ur profit but public's loss. U are playing with our health... When in morning i made tea... It was also smelling and taste is like i'm drinking chemicals
                            Amul / GCMMF customer support has been notified about the posted complaint.
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                              R
                              RAMESHWAR SATI
                              from New Delhi, Delhi
                              Aug 31, 2019
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                              Address: G.P store gol market C.P new delhi-01, New Delhi, Delhi, 110001

                              I bought 2ltr packets of amul gold milky milk on 31.08.2019 from a shop named g. P store located at gol market c. P new delhi-01. It is tasting like detergent powder and when i drank it, i fell vomiting. This is happening 1st time with me. Finally at all incidents i throw all the milk without any testing. It is really disgusting that neither shopkeeper nor company is listening about this serious issue. Amul a big brand name "the taste of india" no one can expect this type of attitude from it. It is really disgusting and pathetic that such a big brand is playing with the health of innocent customer. I request everyone to really boycott such type of brand from market. So that they can't play with our health.
                              For any further information/ details kindly note down the below batch numbers.
                              Batch:sy07fe
                              Use by: 01/09/19
                              +2 photos
                              Amul / GCMMF customer support has been notified about the posted complaint.
                              Hi Team,

                              I have bought 1 Kg of Milk on 31st August 2019 in morning and milk got bursted while boiling. Kindly replace the milk with new milk.

                              milk is tasting like detergents powder - Comment #3525984 - Image #0
                              milk is tasting like detergents powder - Comment #3525984 - Image #1
                              milk is tasting like detergents powder - Comment #3525984 - Image #2
                              milk is tasting like detergents powder - Comment #3525984 - Image #3
                              Very poor quality of Amul milk and butter milk manufacturing from baroda dairy makarpura. High level of water contain
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                                D
                                Dheeru10025
                                from Mathura, Uttar Pradesh
                                Aug 25, 2019
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                                Address: Rambharose Agarwal, Near Ram Mandir, Police Station Road, Kosi Kalan 281403, Mathura, Uttar Pradesh, 281403

                                Hi team,

                                This is really not acceptable and highly disappointing that the dealer is selling the expiry date curd to the customers and a family in neighbour got food poisoning coz of this. When we went to ask for curd again, he had handled the expiry date curd to us too. He clearly told that amul company had asked to sell it.
                                Please take a strict action against this retailer in kosi kalan, rambharose agarwal, else an fir would be registered shortly.
                                +1 photos
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                                  Vipin Khatri
                                  from Mumbai, Maharashtra
                                  Aug 23, 2019
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                                  Address: Nehru colony, Adarsh marg, Balotra, Barmer, Rajasthan, 344022

                                  Hello sir,
                                  I'm regular customer of amul products. I live in balotra city. Here every shop taking 2 rupees extra on mrp. I contacted customer on mail. And i had a call from amul and he said i let him talk with a shop and the shop will give me amul product on mrp. Now tell me is it fare solution for everyone, no.
                                  If only 50k product sold everyday than my city wasting 1lac rupees without reason on amul. And in a month it goes to 30 lac rupees.
                                  So please make proper enquiry on it so customers can get products on mrp.
                                  Else i have no other option but to go in consumer court.
                                  +1 photos
                                  Amul / GCMMF customer support has been notified about the posted complaint.
                                  Aug 23, 2019
                                  Updated by Vipin Khatri
                                  Pincode- 344022
                                  My contact no.- [protected]
                                  Product have off flavor and very bad taste. I am not able to recognize the defect but it tastes very very bad. Batch code- IA 26 HE and use by- 31/8/19. Kindly do check control sample properly of this batch.
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                                    Trupen20
                                    from Anand, Gujarat
                                    Aug 21, 2019
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                                    Address: Near chaklasi Nagarpalika bhagol, Kheda, Gujarat, 387315

                                    I am from chaklasi, in we have santram amul parlour they sell every dairy product of amul infect they also sell other products of ice crem which is not belong to amul on the name of amul parlour and also they take 1-5 rupees extra in every products like if amul gold is 26 mrp then they take 27-28 rupees from customers they also take extra from chesse and butter sell expired bread etc. Save amul save customers
                                    Amul / GCMMF customer support has been notified about the posted complaint.
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                                      vidyasharma
                                      from Jaipur, Rajasthan
                                      Aug 18, 2019
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                                      Address: 81/114 chikitsalaya marg, Mansarovar 302020, Jaipur, Rajasthan, 302020
                                      Website: amuldairy.amuldairy.com,www.amul.amul.com

                                      0.5 kg butter mfg date 27/04/19 bbwii71-li-a2 purchased from kwality store jaipur mansarovar on 02/08/19 had a crawling insect in in the pack on the butter inspite of kept in refrigeration
                                      50 slices pack of cheese baw0101 10/01/19bought from reliance store shyam nagar on 02/06/19 had bad taste and green fungus on the slices
                                      10 slices pack of cheese kfw1842 03/07/19 bought on 14/08/19 from kirana store mansarovar jaipur had packing of individual slices torn and cheese melted and congealed together
                                      Stores have not co-operated for replacement/refund also amul customer care doesnot take the call repeatedly
                                      Please get amul to respond and pick up its spoilt products and gompensate for the harassment to my family
                                      Amul / GCMMF customer support has been notified about the posted complaint.
                                      I have expired products and I want to return it
                                      Please take it and refund me i have lots of product and want to exchange or refund
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