Amul / GCMMF Complaints & Reviews

My name is umesh vyas,

Last 3 month i face the complain against amul gold milk. Every morning i go to your distributors to bring amul gold milk in three month your milk come from kutiyana prbander district. I many time complain your distributors he say we are already complain but head office could not support me. He say you both customer complain to head office and boycott the amul. Sir this is to much. I busy man i am from jamnagar:- 361008 my area every person take amul milk and your product but today my area every home and house wife tired your very bad service and behaviors. My mother in totally in bed many time request your distributors he support me complain against you. Your head office officer come last year conduct the meeting with retailer and distributors. Problem was your service you solved it but today this complain again and again. You think "amul ka naam hogaya to customers jaye bhadmey". We are sorry to sey if you not solved this complain we are about 481 house are not purchase your amul milk and we are purchase mahi milk. Today mahi milk service regularly every moring i saw mahi mlik van come on morning 5:00am good service and your service very poor and bed. Your distributors also now contect with mahi milk. This is to much. You think ignore this complain this guy are mad man. This your great fault and face in consumer court. Your kutiyana depo not give proper answer and bad word use it. Please this my final warning you. Swastik society, patel colony, sarusection road, and valeshwari area cutomer also support me and some many advocate also support me and case against your amul milk and products. Please do better or close your milk product.

I asked retailer why you take two rupees extra on pack of milk and butter milk so they give reasin we keep it in refrigerator so we take two rupees extra and some are also said they pay m. R. P price to wholesaler so for profit we take two rupees extra and i argue with them you can not charge extra rupees but they say everyone is paid the same why you the one who complaint so i said because i am consumer and i aware of your nargin you can't say that you get the product on m. R. P byt they dont listen to my complain and nit ready to sale on m. R. P and uts not about one retail its happen in whole area with same reasons.

The problem is with the new package of 2ltrs of milk packet i tried using it trice amd it ended up me with the same result everytime. i stay in powai and i only use amul products and they are really good in quality. But this time in this product amul milk packet of 2 litres which i purchased from dmart- chandivali in past 2 months and i have seen there is some issue because all the three time when we boiled the milk just after purchasing and bring it home just after the moment still the milk curling and all it was wasted

I bought amul cheese 1 kg block which consists of two half kg blocks, from reliance trends on 9th october 2019. Today on 10th october at morning 4am, i opened the silver wrapping it was rotten and spoiled. It is not even expired as there manufacturing date is :11/july/2019.
I bought this cheese for my 3yr old nephew and 12 year old cousin.
Surely it was not the taste of india.

I bought two packets of amul gold from the local dairy shop, as soon as i booked it, a layer of yellow oilylish layer started to form at the top.
It became more and more dense as i boiled it.
The dairy shopkeeper doesn't took the authorization of the same, and asked to file a complaint.
Please look into the matter asap.
Batch no. : bk18am
I have attached the photo of the same also.
Kindly find the reason behind the same.

Amul gold milk in poly packet is showing yellower colour, its fat layer is getting thinner, butter and ghee from this milk is showing worsening of flavour and colour. This is over past 4 months.
Have you made any change in process?
Technically all may appear normal and passing in quality apparently, but we old customers can sense the change. It is not good.

I am complaining the matter to this forum as per the information which we have that amul parlour at irma gate is under supervision of gcmmf directly. The complaint it about amul parlour which is located at irma gate. The people who are taking care of this parlour, they behaviour with the students is not at par. The rude behaviour with girls in terms of giving change while buying products or any unrefrigerated products during cold.in addition, due to having monopoly in terms of selling amul products, these guys also treating irma students in unfair way. They only give change of 500 rs. While purchasing products to those customers only who purchase more than 100 rs. Worth of products. They sometimes don't give change deliberately. The repeated complaints from our batch have been raised regarding their behaviour with the students. Please look into the matter in terms o[censored]nfair treatment with the customers. I have attached one mail from my batchmates for your reference.

While eating butterscotch ice cream got a glass pice plastic what should i do this is how to give products to customer have kept the piece... Received a call from executive.. Hopeless customer service... Rude staff whoever he was ([protected]) he has no manner he treats customer like he his doing some favor.. Ek ice cream deta hu ya ek chocolate deta hu.. And now no one is replying to my mails... Already sent images and everything to amul..

Amul complaint number -49402

Nikhil desai
[protected]

Your retailers always charge extra amount on each and every time, when we went there to buy your retailers argue with us to give extra money on your amul milk packets and curd packet, and when we ask about it, they argue and abuse to us, i hope amul will get my complent resolve, and he openly said i'll sell that milk on his own price thats not fair and you should help us in that, i'll wait for your response. My contact number is [protected]
E-mail [protected]@gmail.com

I am eating amul butter cookies since a very long time they are my favorite but there is a lot of change in the taste and ingredients i have found coconut in butter cookies but before coconut was not an ingredient in this cookies and yes sorry but i cannot send a picture as you can only know that after eating them. And the quantity of the cookies varies from packet to packet and even the size of the cookies varies. The amul butter cookies which i ate before where way more different

Buying amul gold milk... Its smells lik a chemical burning.. Chemical smell coming out from most of the packets.. Its all fake... I have switched to another brand but it is the solution...in jhansi or any other cities amul milk is getting defamed. Dont play with the health of millions of people.. Kindly take strict actions otherwise it wil be too late.. Lots of fake or adulterated milk is getting sold daily.

Respected sir,
I have purchased 500 ml amul milk today i. E 12 sept and the date mentioned at back is - use by 13th september, 2019. After 5 min, i started boiling the milk but the milk ejaculated. It contained another layer n started smelling.
This was happened before also but i thought i may be due to summers and ignored. But day by day the brand value of the amul is getting decreased. I was the loyal customer of amul but...

Sir
I went to amul shop which is located near hotel vits sagar plaza pune
Shop keeper was charging more than mrp
I asked for cornetto butter scotch on which mrp was 25 n he ask me 30 rs when i ask for bill he was giving me hand written bill without stamp.
Sir plz see to dis as he might b doing it from years.n cheating everyone.due to dis i lost my faith in amul outlet.n i m much sure dat i wont suggest anyone to visit any amul shop in india.
Waiting for urs reply..
Nikunj agrawal
[protected]
[protected]@gmail.com

I have purchased two amul taja 500g milk pouch at 8:00pm today destroyed without boiled which purchased from amul parlour located at outside near vikram dos housing colony. Beside bryson stop of iskon temple. Ahmedabad gujarat india -380015
Please clear that how it can be destroyed if it can be used on 08/09/2019
Please reply with compensation of my amount paid total rs. 42

Yesterday i bought two packets of amul milk and boil it... When it was boiling like an acid and when i drank it... It was sour and smell of chemicals are coming from this... I'm a chemist and i can prove it is full of chemicals and bad for health... Its ur profit but public's loss. U are playing with our health... When in morning i made tea... It was also smelling and taste is like i'm drinking chemicals

I bought 2ltr packets of amul gold milky milk on 31.08.2019 from a shop named g. P store located at gol market c. P new delhi-01. It is tasting like detergent powder and when i drank it, i fell vomiting. This is happening 1st time with me. Finally at all incidents i throw all the milk without any testing. It is really disgusting that neither shopkeeper nor company is listening about this serious issue. Amul a big brand name "the taste of india" no one can expect this type of attitude from it. It is really disgusting and pathetic that such a big brand is playing with the health of innocent customer. I request everyone to really boycott such type of brand from market. So that they can't play with our health.
For any further information/ details kindly note down the below batch numbers.
Batch:sy07fe
Use by: 01/09/19

Hi team,

This is really not acceptable and highly disappointing that the dealer is selling the expiry date curd to the customers and a family in neighbour got food poisoning coz of this. When we went to ask for curd again, he had handled the expiry date curd to us too. He clearly told that amul company had asked to sell it.
Please take a strict action against this retailer in kosi kalan, rambharose agarwal, else an fir would be registered shortly.

Hello sir,
I'm regular customer of amul products. I live in balotra city. Here every shop taking 2 rupees extra on mrp. I contacted customer on mail. And i had a call from amul and he said i let him talk with a shop and the shop will give me amul product on mrp. Now tell me is it fare solution for everyone, no.
If only 50k product sold everyday than my city wasting 1lac rupees without reason on amul. And in a month it goes to 30 lac rupees.
So please make proper enquiry on it so customers can get products on mrp.
Else i have no other option but to go in consumer court.

I am from chaklasi, in we have santram amul parlour they sell every dairy product of amul infect they also sell other products of ice crem which is not belong to amul on the name of amul parlour and also they take 1-5 rupees extra in every products like if amul gold is 26 mrp then they take 27-28 rupees from customers they also take extra from chesse and butter sell expired bread etc. Save amul save customers

0.5 kg butter mfg date 27/04/19 bbwii71-li-a2 purchased from kwality store jaipur mansarovar on 02/08/19 had a crawling insect in in the pack on the butter inspite of kept in refrigeration
50 slices pack of cheese baw0101 10/01/19bought from reliance store shyam nagar on 02/06/19 had bad taste and green fungus on the slices
10 slices pack of cheese kfw1842 03/07/19 bought on 14/08/19 from kirana store mansarovar jaipur had packing of individual slices torn and cheese melted and congealed together
Stores have not co-operated for replacement/refund also amul customer care doesnot take the call repeatedly
Please get amul to respond and pick up its spoilt products and gompensate for the harassment to my family