Amul / GCMMF Complaints & Reviews

On opening a new family pack of amul ice cream while scouping out the ice cream a staple pin was found in the ice cream.
This is very dangerous considering we have small children in the house. Luckily it was seen before being served which could have led to serious injury to the person consuming it.
Kindly instruct your packing department to be more careful and exercise care while doing the packing or making the ice cream.

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I have buyed koolfi of amul 15 days back and i got dead mosquito sticked to it, i complained the customer care even emailed them with photo.They told their team will come within 5 days of working but no response yet.Amul like company if dont have hygiene how to trust amul products. Very dissapointed please do something and take action, i still have that ice cream for proof.

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May 22, 2019

Updated by Monish Mathew No action yet...it has been many days now...i[censored] all people also cant solve this problem then how should we take help and take action against this. Till now i havent got any mail from AMUL. I havent seen such dumb company and worst ever company. When i tried their complaint number its not responding. They have told me thier team will come within 5 days, and it has been more than a month now.

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Ram *@

from Mumbai, Maharashtra

May 15, 2019

Amul all products not available at parlour. In Meham (Rohtak) Phone number =[protected]. I am visit 5 times but all times products is not available and this situation can down the reputation of company and customer shift from Amul to mother diary due to not availability of amul products at special amul parlour

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Ram *@'s reply, May 8, 2019

7015879715 Amul products not available at parlour

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I bought 2 half packets of amul full cream milk for making rasgulla. I boiled it and after giving it rest for some minutes i added a pinch of tartaric acid to make it chenna. But the milk remains the same and it didn't become curdled. I tried so many times by putting lemon juice also, but all was in vain. Finally i got tired of repeating this and compiling against it. I think the milk is not appropriate otherwise milk is such a sensitive liquid which instantly get curdled if even comes in a contact with lemon or salt or tartaric acid. Please tell why this happened with your product as i used so many milks of other companies but got a satisfied result.
Thankyou
Regards

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Address: Mumbai City, Maharashtra, 400079

Distributor situated at lbs marg vikhroli west mumbai is selling amul milk products above mrp price.
When asked he very rudely said, lena hai to leloo else leave.

Is amul promoting it's distributor s to exploit its customers by charging extra & above mrp price.
We need to start a social media camping against amul and stop buying it's products to teach a lesson if amul is promoting it or take a action against the distributor.

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Address: Somesheer complex, Ahmedabad, Gujarat, 380015

This is too imform you that amul authorised shop at santorini square complex area jodhpur cross road ahmedabad shop keeper demanding higher charges above MRP 2-3 rs in all product including milk and butter milk. This kind of higher charges above MRP is not reasonable.

Also Very poor customer services and no response to customer after complaining.

Charges for 3 rs per small Polithine bag even after purchasing 5 ltr milk purchase

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Address: scoops n smiles at Kasturi Building, Shiribeedu, Udupi, Maruthi Veethika,, Udupi, Karnataka, 576101

The amul ice cream parlour called scoops n smiles at kasturi building, shiribeedu, udupi, maruthi veethika, pin code 576101 is selling expired amul vanilla with chocolate sauce sugar free probiotic medium fat ice cream. When i first bought it i didn't notice it and ate it then i took a look at the pkd date below the container and was horrified that the pkd date was a year ago and amul mentioned that exp date is 6 months from pkd date then next day i went again and bought it showed that shop owner about the expiry date but he kept rejecting that it was print mistake can you please look into it my health got seriously weird after i ate that icecream

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Address: 380015

Respected sir madam,

Sub amul shikand having very bad smell and taste, spoiled one

I purchased amul shikand from amul store yesturday date 30 april 2019. It was having bad smell and even bad taste it is a spoiled one. We had gone to amul store keeper for replacement of the product but store keeper said company person would come and replace it. We given this amul shikand to other customers who were standing at that store to taste it and each customer said the product is spoiled one.
His store is located in ahmedabad coming from shivranjani cross road to jansi ki rani statue. Nr jansi ki rani statue left corner it has only one shop amul store nr lic office.

Even we contacted customer care but no respose call gose on ringing for long time.

Pleace look into the matter as product was not replace by the store.

Mr. Gklalchandani [protected]

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Address: Jhunjhunu, Rajasthan, 333031

We own a amul parlour in pilani bits.. We always order products from amul distributors in pilani. They supply damaged goods n dont take liability of damage product. When we ask for products they say tht product is nt available but supply othr retailors not us. Its very unprofersonal behaviour of them.. Kindly take an action against them. We are hard earning people. This kind of behavoiur border us. Thank you

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Address: Mancherial,telangana, Adilabad, Andhra Pradesh, 504208

Hi sir,
Im from mancherial telangana
Pin :504208,
Sir actually i have complaint against amul vendor of mancherial, he is taking extra amount then the mrp price... And saying cooling charges,
Sir, i humblely request you take an immediate action at him... Other than that he is selling other products also... Like kuwality walls, arun ice creams etc... Please take a cation against him...

Thank you sir...

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Address: C 144 ajmal bagh jamia nagar noor nagar, New Delhi, Delhi, 110025

Website: [email protected]

Hi

I am using amul butter from last 20 years and its been 2 month i send compalaint to amul team regard quality of buttet and i baught 1 kg amul butter from bigbazaar kalkaji new delhi and first time i am complaining about this product. The quality of the butter is not good the taste is so bad to eat and so much salt inside the butter.. I am having complaint number no one came at home to check the quality or to return this

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Apr 30, 2019

Dear Mr. Khan,

Our team would like to investigate the issue. Help us by sharing your contact number at [protected]@futuregroup.in

Regards,
Priya
Future Group

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Address: RPS Degree college,Balana, Mahendergarh, Haryana, India, 123029

I'm a student in rps degree colege, balana, mahendergarh, haryana. The vendor in canteen are charging more than mrp for each icecream range from consumers stating that the extra is being demanded from them too by the distributors. There is only that one single canteen in our area and no other shops are there nearby, hence we are forced to buy things from that vendor at a price more than mrp
I have tried to complaint many times but get no response.

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Address: Amrut Ice-Cream Parlour, Rajyog Rd, Vadgaon Khurd, Nanded Fata, Pandurang Industrial Area, Nanded, Pune, Maharashtra 411041, Pune, Maharashtra

The every time we buy ice cream some or the other default is forsure. If we buy family pack then those are somewhat melted right from the moment they give us the new pack. When we buy tricone the cone is never crispy, this has been personally experienced by us for the very 5-6th time. Amul has quality, name so we prefer and ignore defects with patience, but if we get such type of service the every time then customer like us will think twice thrice before visiting amul outlet. Please look into the matter.

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Burhanali

from Mumbai, Maharashtra

Apr 29, 2019

Distributors is not given Amul product example butter, ghee, cheese, amul cream
I am bharmal Kiran Store ratlam 92 t. I. T road ratlam mobile number ([protected], [protected]) please solve my problems

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Address: Aurangabad, Maharashtra

One of your distributer i. E saibaba distributer in aurangabad maharashtra is not providing service & goods to our shop. The issue is, i m buying amul icecream of[protected] rupees but your distributer is forcing us to take the goods worth rupess 5000 & above then only he will provide us the goods other wise he will not he strictly told me on call & he told me for less quantity of goods we cant afford to come there, now you tell me if he cant afford why you have given him the distribution ship to him? Hope my problem will be sold.

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Piprotar

from Delhi, Delhi

Apr 24, 2019

There are 5-6 shop in a row which are selling amul dairy product all are charging 1 to 2rupies over on MRP asking for clarification they said it's for cooling/fridge charge.
Do needful

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Address: Swarna Saraswati Plaza,Shastri chowk,Ward No.13,Near bus stand,Abhanpur,Raipur, Chhattisgarh, 493661

I bought amul butter and it was having fungus. What is this? You want us to get sick. Its smelling foul. Its your responsibility to check. Its expiry date is nov 2019. Its april and the butter is rotten. Please do something about it or i will do something. This is not tolerable. Amul should be responsible for this. I opened the pack and it was fungus all over it, with knife i cutted that part, you can see in the packet that the fungul part i cut. Do something.

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Dpanshu Tuteja

from Noida, Uttar Pradesh

Apr 24, 2019

I Deepanshu Tuteja student of LLM in Amity University Noida. Today, i brought a one milk blue colour packet from the Amul store. when I reached the Hostel, i found that the colour of the whole milk packet was white and my hand is full of blue colour. it seems like, i purchased a duplicate amul milk packet.

fungus in amul butter - Comment #3413472 - Image #0

fungus in amul butter - Comment #3413472 - Image #1

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Address: DLF phase 3, Gurgaon, Haryana, 122002

I bought amul butter here in gurugram dlf phase 3, its counterfeit. Same amul packaging but the product is totally fake.
The product smells & its texture clearly distinguish from original item.
Even kept it in hot sunlight this pallet of butter doesn't melts, definetly have higher melting point that of original similar item.
This is not for the first time.. Its a repeated instance and i have sample available.
This is serious concern, god knows what goes into making of any such items and these may cause serious health issues.
Also, its brand value loss to amul as well. I use to trust amul and has always been my first prefrence buying any dairy product, but now i have think multiple time whether i should prefer any other brand.
Please look into this & investigate.
Regards.

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Bharat Patel1

from Mumbai, Maharashtra

Apr 16, 2019

I have registered a complain on toll free number of Amul, vide number 34650, dated 15/03/2019, but still it is not resolved, at time of complain, we assured that it will be resolved within 7 days, but almost 25 days over, we have not received any response from the AMUL, which is most trusted branch over the India.

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Address: valetva, Kheda, Gujarat, 388421

Retailers in our area are taking 1-2 rs. Extra on most of the products of amul.
We are student how we can afford that much extra price every day.
Not only the student but also the people of our area having such a problem. Please take strict action against this. Milk and milk products are the primary need of our student so we request you to decrease that unnecessary price.
And we have not any other option to buy at the higher price

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Mustaqali ptel

from Rajkot, Gujarat

Apr 16, 2019

We buy milk t special from near to our authorised dealer ie Ekta Raikhad Ahmedabad Gujarat but milk is not good and went for replacement he refused to replaece and told me to complain online what to do for only Rs 50. You should resolve the problem on the spot and give good service to customer

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A

Aryan Padia

from Vapi, Gujarat

Apr 16, 2019

The manufacturing date is 7th october 2018
And it says it should be best before 9 months and currently it is april and all the cheese cubes are rotten
Some of the cheese cube packet were already open
P

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B

BHAVYA GADA

from Mumbai, Maharashtra

Apr 24, 2019

We run a small grocery shop in mumbai we sell amul milk but being a retailer we get milk on MRP rate and we need to sell more than MRP. Many consumers are unhappy with this all the retailers in our area gets the milk on MRP and they are selling more than MRP can you provide us directly so that we can sell it on MRP

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Address: B-18, Pushpvihar Society, Behind Annapurna Hotel Jashodanagar Ahmedabad, Ahmedabad, Gujarat, 382445

Respected Sir,
As we usually receive Amul buttermilk everyday, today we received the Product of Amul which was post dated on the Packet as 10/04/19.
The Product was as badly smelling that one cannot drink the Buttermilk, this kind of Service was not Expected from Amul. We just Request to just check it out on this Problem and also kindly request to look out another time as it can also cause healthier change.

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Address: 201301

I am buying amul toned milk packets from same store everyday, but from last 4-5 days found that there is some smell in the milk. Smell is so bad that even after boiling. Unable to drink the milk.
Tea prepared using that milk is also not in drinkable state. Please look into the matter on priority.
I am mentioning the batch no. Mentioned on the amul toned milk packet.

Batch no. Bf31am1

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Address: Baner, Pune, Maharashtra, 411045

I bought the amul moti milk which has a shelf life of 90 days without refrigeration. I bought the milk on friday whose manufacturing date is march month and when today i open the packet the milk was spoiled. I ignored first time but this happened to me second time in 1month. The picture is not getting attached here because it says the image is larger than 2mb but i want to tell you that the manufacturing date is 19th of march 2019 and the batch number is m aw068c1

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Address: Kolkata, West Bengal, 700094

I am complaining about your dealer rokomari stores located near the new garia telephone exchange, sreenagar main road, near garia station, kolkata 700094.
They are selling all kinds of amul ice cream dated back to march 2018. When i asked them to supply me a fresh ice cream, the shop owner said that amul is refusing to supply them ice cream until the old stock is liquidated. My family in the vicinity had fallen ill last week after consuming this old ice cream pack. They are simply not caring and continues to sell back-dated ice creams and other amul products almost an year old.
I will be grateful if in the interest of the community you please take necessary action against the mentioned rokomari stores your amul stockist.

Amul / GCMMF Complaints & Reviews

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Amul / GCMMF reviews & complaints page 36

staple pin in amul ice cream family pack

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worst hygiene of ice cream

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complaint about amul milk product

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milk, buttermilk

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demanding higher charges from amul authorised shop

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the amul ice cream parlour selling expired sugar free ice creams

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amul elaichi shrikhand

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supply of damage goods n unfair treatment by distributor

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selling other than amul products

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amul butter

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selling icecreams at a price more than mrp

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ice cream cone is never crispy

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distributor not providing services & goods

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fungus in amul butter

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butter

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about over pricing in our area

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post date product received

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smell in milk packets

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amul moti milk

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amul ice cream packs

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