Amul / GCMMF Complaints & Reviews

Spoilt milk carton in a pack of 12.
Raised customer complaint and they reverted that it would be taken care in 7 working days
Since then it's been 3 weeks no one has got back and now they don't answer customer service number too.
Worst customer service. They are just minting on their cash cow.

They don't respond to emails too now.
Pathetic service. Dissatisfied

I live in patan, gujarat. There is a amul store near me. The store owner is overcharging on the printed mrp for each and every product of amul sold at his shop. And he also misbehaves with his customers. He has overcharged my old mother for amul buttermilk and on that he has very rudely talked to her. I request the consumer forum and amul to take a stern action against the store and the owner. His store address is given below.

My family member bought Amul cheese from nearby store in ahmedabad and the cheese has a false teeth inside.

This is very shocking thing that can happen in AMUL Cheese.

Please do the needful so that this will not happen to anyone else.

Also Let me know what can I do from my end so that this will be properly solved.

Thank you for the help in advance

There is a foul smell in milk and tea/coffee’s taste is so bad. Please check it or refund my amount. The milk is tasting so bad. We are having health issues after having it. If you don’t resolve our prblm i will take some serious action then. I have heard from my neighbours and relatives about the same problem. I have no video or audio to show it because the milk is smelling bad after boiling it. Kindly resolve iy

I am saying to amul company from couple of weeks but they are not replied to resolve my query
I have to buy amul chocominis but unavailable in my city
This product is available online at costly price
100 rs approx box price in 200 rs
I contacted to them but they don't replied me
My city is kaithal, haryana
In kaithal amul store product is unavailable
Can you please tell me how to purchase this product

This is to inform you that one of your franchise given in thane, mumbai doesn't sells amul products and offers some other products to customers who come to purchase amul products and also if they have amul products they refuse to give them and it's going on since many years and as a citizen and to avail the amul products from amul franchise i request you to take some strict action and we wish to get only amul products at amul franchises and not other products. Following are the details of the shop:
Address: bhavesh ice cream palace, near highland residency kapurbawdi dhokali road, thane, west400607
I will be gratefull if you look to our complaint.
Thank you

Dear sir, i applied a form from amul.com to get the distributorship of amul parlour. I received a mail from [protected]@amuldistributer.com to deposit first for registration charge rs. 25000/-, plus rs.80000/- for equipment charge, plus partial product cost to order rs. 75000/- in total rs. 1, 80, 000/- one lac eighty thousand they have made transfer to two different account, 1. Account holder name : - amul gcmmf ltd. A/c - (Five five five five...

Today i have purchased one packet of amul milk from "srs value bazar" mall which is situated in sec-57, sushant lok extension-2, g block, opp. Hong kong bazar, gurugram-122002, here i have mentioned the product batch number with expiry date batch:mk12m10:44, use by 12/02/2019, when i was going to add milk in boil tea, milk became curd, on that time i went to the mall and shown the milk packet to them who were sitting in side in a office,...

Sir/madam

I bought 1 litre cow ghee from kaushik bakery sector 7 faridabad. But after using it for 2 days i found that the quality of ghee is not good.
What i found is

1. Its smell-less.in pure ghee there should be pleasant smell.

2. The most important after consuming i got headache. I took 2 spoon of ghee with milk in evening but after 5 minutes my mouth taste become bitter (मुंह कड़वा हो गया). While writing this mail this morning i still have headache and its just because inhaling ghee. Because before taking ghee i am alright and after just 5 min of inhaling i got the sense i had have taken something wrong.

I didn't get why this is happening. The only thing comes in my mind that its adulterated.

Before going to consumer forum i need some clarification from your side. Pease respond asap

Amit hernakiya
[protected]@yahoo.com
[protected]

Amul parlour (Branch : khodiyar mandir, nikol)
I am from ahmedabad gujarat
I am regular customer of amul cow milk product, for my 3 year baby.
I purchase last 2 years but last 7 days
They have already cow milk but they not give for regular customer. They only keep stock for they personal client.
I humbly requesting to you for solve those kind of problem.

Hi,
We had purchased 500ml pack of Amul Ghee from Big Basket in Bangalore on 1st Dec 2018.
Upon usage we found very high paraffin wax being used instead of the Paraffin Wax.
Being Winter, this was easily detected as the wax particles stood out.

Finding such high amount of adulteration ina packaged product from a branded product like Amul is a big cause of concern.

The manufacturing Batch Id and packing is as below :

BAM270
27-Sep-2018

I wrote to Amul Customer Care on the same, on 19th Dec'2018 and a got a below response on

[protected][protected][protected][protected][protected][protected]
On Thu, Dec 20, 2018 at 9:46 AM Amul Customer care wrote:
Dear Customer,

Thanks for contacting customer service department, Your complaint has been duly noted and action will be taken on the same.

Reference ID - 33826

Our Enquiry Team will get in Touch with you within 7 Working days.

Thanks & Regards,

Amul Team
[protected][protected]----

I also got a call from Customer Support and they suggested for a replacement upon handing over the auultrated bottle.
While I refused to handover the adulterated bottle, until Amul finds a reson for the contamination.
While I was assured a respnse within the next 7 days, I sent them a reminder on 2 occasions (on Jan 2nd 2019 and Jan 3rd 2019 ) and never received a response.

This clearly indicates, that Amul has lowered their production quality standards and are a serious threat to the consumers with the adulteration in their products.

I also have an audio clip of my conversation with the Amul manager describing the issue and he assuring of looking into it.

Appreciate an enquiry in this regard

Dhoraji, gujarat state stores where amul products esp curd and milk are available they are charging much more than mrp from consumers stating that the extra is being demanded from them too by the distributors. This is happening across many local stores here. A complaint in this regard was made to you earlier as well from this same city. But it seems no action has been taken till date. May kindly look into the matter and resolve it once and for all. I hope this complaint is not falling on deaf ears...
Complaint comments read comments [1] complaint category food

Hi team,

Please help me in this asap!!!
I have done online transfer to amul account (May be fake)
This guy named saurav kumar pandey - [protected] called me saying that he is an agent from amul. I had filled official form on amul's website asking fro franchise. I believe there is definately someone from amul's inquiry department who had leaked my contact details & then this guy called me on behalf of amul asking me money in amul's account.
It seems genuine, so after 1 months, i did transferred to rs.22500.
Below are the details of slip & account no.

Now, this guy is not giving me my amount back & nether offering franchise. And he stopped picking my calls.

Please help me in getting my refund, i am in really need of this money.

Regards,
Sagarika bahira

Last 4 day i haven smell like beaching powder in gold milk. N aslo same in buttermilk of amul. Its not first time but before 3 time with me. I told to shop wender say not any complaint by other n he told ur amul delivery agent but. Not replay satisfaction. I want go to food safety depart. Milk not use but throw only. Payment give. How to
It's tootly wast of money

From last 2-3 days we are having one problem in amul milk (Taaza, shakti & gold) pouches. We found this issue in surat city area from dt.8/1/2019. When we open pouch it smelling like bleaching powder or soap. From last 2-3 days we all people in surat found this problem. We complaint to our depot but they said that there is a problem in our refrigerator but this same problem fond all people of surat who is using amul milk
This type of milk is unhealthy. Please check your plants and destroy the amount of milk that smelling like bleaching powder as soon as possible. Thank you

Since last three days, the milk in amul shakti pouches is very bad. Cream (Milk fat) is not present.in fact it does not seem to be milk, instead it is either powder milk or the artificial tea special milk. Ut is very thick in appearance and very bad in taste. They are cheating us. Tea special milk is actually not milk. It is a powdered version of milk solids. A company so reputed as amul should look into the matter and resolve it before its too late.

Dear sir /madam

I am requesting to do my registration fee refund which i have send it to s k pandey who's consulate person bcoz of him i was send it amount to his account number i will send u his his account number also and his friends id card aalso please try to do settlement

My with company 25200 amount and i will send u his id also

Best regards & wishes

I want to do complaints about my registration amout not refund yet i have talked with s k pandey and others people's also they said company will after returning 21 days n now they said again i[censored] want to do police complaints u can do but we can't refund yours amount but before they said company will refund after 3 months if have u taken franchises also they will not return but now again they said dont want to return my amount so please dear sir/madam we are respectfully requesting u do my settlement with s k pandey 25200 amount registration fee which i have send it to him by online
Best regards
Faheem ansari
[protected]

Dear sir,
I applied a form from amul.com to get the distributorship of amul.
I received a mail from [protected]@amulindiadistributor.com to deposit 3
Lac rupees in the mentioned a/c in the attached doc.
I received multiple calls from r s sodhi ([protected]) /sandeep patel
([protected], [protected]) for deposit money.
I deposited money to a/c:[protected] ifsc:kkbk0002852, surat, kotak
Mahindra bank using two accounts: [protected] & [protected].
They cheated me and doing same for others. I have all proof documents
And audio recordings. Please help me to refund my money (3 lac).
Regards,
Pankaj
[protected]

We are a regular customer of amul since ages.in september 2018 i have purchase desi ghee tins, to use the same in my navartri pooja. But i have found that it is having wax instead of ghee, which is major issue. As the same product is used in our kitchen for our small kids. Therefore i have registered a complaint in september 2018, complaint no. 32733. But no action has been taken since today. After much pressure on retailer, he arranged an amul representative who collected sample. But no information is provided to us till date.