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Amul / GCMMF Complaints & Reviews

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Updated: Jun 15, 2025
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Amul / GCMMF reviews & complaints page 38

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V
Viren Chokhawala
Mar 3, 2019
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Address: Junaganj Bazaar, Patan, Gujarat, 384265

I live in patan, gujarat. There is a amul store near me. The store owner is overcharging on the printed mrp for each and every product of amul sold at his shop. And he also misbehaves with his customers. He has overcharged my old mother for amul buttermilk and on that he has very rudely talked to her. I request the consumer forum and amul to take a stern action against the store and the owner. His store address is given below.
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    V
    vashah
    Feb 21, 2019
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    Address: Ahmedabad, Gujarat, 380007

    My family member bought Amul cheese from nearby store in ahmedabad and the cheese has a false teeth inside.

    This is very shocking thing that can happen in AMUL Cheese.

    Please do the needful so that this will not happen to anyone else.

    Also Let me know what can I do from my end so that this will be properly solved.

    Thank you for the help in advance
    +3 photos
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      A
      Arpita Bohra
      from Rajkot, Gujarat
      Feb 17, 2019
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      Address: 380013
      Website: Amul corporation

      There is a foul smell in milk and tea/coffee’s taste is so bad. Please check it or refund my amount. The milk is tasting so bad. We are having health issues after having it. If you don’t resolve our prblm i will take some serious action then. I have heard from my neighbours and relatives about the same problem. I have no video or audio to show it because the milk is smelling bad after boiling it. Kindly resolve iy
      Amul / GCMMF customer support has been notified about the posted complaint.
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        6
        6953
        from Gurgaon, Haryana
        Feb 15, 2019
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        Address: Kaithal, Haryana, 136027

        I am saying to amul company from couple of weeks but they are not replied to resolve my query
        I have to buy amul chocominis but unavailable in my city
        This product is available online at costly price
        100 rs approx box price in 200 rs
        I contacted to them but they don't replied me
        My city is kaithal, haryana
        In kaithal amul store product is unavailable
        Can you please tell me how to purchase this product
        Amul / GCMMF customer support has been notified about the posted complaint.
        Fake amul butter being sold in mumbai virar west.. shop hrishi dairy in virar west near hira vidyalay

        not answering my query - Comment #3362196 - Image #0
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          D
          drishti patel
          from Mumbai, Maharashtra
          Feb 12, 2019
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          Address: Thane, Maharashtra

          This is to inform you that one of your franchise given in thane, mumbai doesn't sells amul products and offers some other products to customers who come to purchase amul products and also if they have amul products they refuse to give them and it's going on since many years and as a citizen and to avail the amul products from amul franchise i request you to take some strict action and we wish to get only amul products at amul franchises and not other products. Following are the details of the shop:
          Address: bhavesh ice cream palace, near highland residency kapurbawdi dhokali road, thane, west400607
          I will be gratefull if you look to our complaint.
          Thank you
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            Address: 841428
            Website: www.amul.com

            Dear sir, i applied a form from amul.com to get the distributorship of amul parlour. I received a mail from [protected]@amuldistributer.com to deposit first for registration charge rs. 25000/-, plus rs.80000/- for equipment charge, plus partial product cost to order rs. 75000/- in total rs. 1, 80, 000/- one lac eighty thousand they have made transfer to two different account, 1. Account holder name : - amul gcmmf ltd. A/c - (Five five five five...
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            P
            paap
            from Delhi, Delhi
            Feb 11, 2019
            Jun 24, 2023
            This thread was updated on Jun 24, 2023
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            complaint for spoiled milk which is unfit for consume

            Address: Gurgaon, Haryana, 122002

            Today i have purchased one packet of amul milk from "srs value bazar" mall which is situated in sec-57, sushant lok extension-2, g block, opp. Hong kong bazar, gurugram-122002, here i have mentioned the product batch number with expiry date batch:mk12m10:44, use by 12/02/2019, when i was going to add milk in boil tea, milk became curd, on that time i went to the mall and shown the milk packet to them who were sitting in side in a office,...
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            A
            Amit Hernakiya
            from New Delhi, Delhi
            Feb 7, 2019
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            Address: Faridabad, Haryana, 121006

            Sir/madam

            I bought 1 litre cow ghee from kaushik bakery sector 7 faridabad. But after using it for 2 days i found that the quality of ghee is not good.
            What i found is

            1. Its smell-less.in pure ghee there should be pleasant smell.

            2. The most important after consuming i got headache. I took 2 spoon of ghee with milk in evening but after 5 minutes my mouth taste become bitter (मुंह कड़वा हो गया). While writing this mail this morning i still have headache and its just because inhaling ghee. Because before taking ghee i am alright and after just 5 min of inhaling i got the sense i had have taken something wrong.

            I didn't get why this is happening. The only thing comes in my mind that its adulterated.

            Before going to consumer forum i need some clarification from your side. Pease respond asap

            Amit hernakiya
            [protected]@yahoo.com
            [protected]
            Amul / GCMMF customer support has been notified about the posted complaint.
            Feb 12, 2019
            Updated by Amit Hernakiya
            Why you marked it as resolved its not resolved .Amul representative just call me and took information but nothing else .They told me to replace product but its been 5 days no response yet.

            And you marked it as resolved. How did you get the information that its resolved.

            No its not resolved.
            The amul ghee that we have buy is very bad in consumption and its also very bad plzzz call me on this number-([protected]), as you recieved this complain
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              J
              JpPrajapati
              from Ajmer, Rajasthan
              Feb 5, 2019
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              Address: Ahmedabad, Gujarat, 382350

              Amul parlour (Branch : khodiyar mandir, nikol)
              I am from ahmedabad gujarat
              I am regular customer of amul cow milk product, for my 3 year baby.
              I purchase last 2 years but last 7 days
              They have already cow milk but they not give for regular customer. They only keep stock for they personal client.
              I humbly requesting to you for solve those kind of problem.
              Amul / GCMMF customer support has been notified about the posted complaint.
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                V
                Vinit Menon
                from Bengaluru, Karnataka
                Feb 4, 2019
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                Address: 560013

                Hi,
                We had purchased 500ml pack of Amul Ghee from Big Basket in Bangalore on 1st Dec 2018.
                Upon usage we found very high paraffin wax being used instead of the Paraffin Wax.
                Being Winter, this was easily detected as the wax particles stood out.

                Finding such high amount of adulteration ina packaged product from a branded product like Amul is a big cause of concern.

                The manufacturing Batch Id and packing is as below :

                BAM270
                27-Sep-2018

                I wrote to Amul Customer Care on the same, on 19th Dec'2018 and a got a below response on

                [protected][protected][protected][protected][protected][protected]
                On Thu, Dec 20, 2018 at 9:46 AM Amul Customer care wrote:
                Dear Customer,

                Thanks for contacting customer service department, Your complaint has been duly noted and action will be taken on the same.

                Reference ID - 33826

                Our Enquiry Team will get in Touch with you within 7 Working days.

                Thanks & Regards,

                Amul Team
                [protected][protected]----

                I also got a call from Customer Support and they suggested for a replacement upon handing over the auultrated bottle.
                While I refused to handover the adulterated bottle, until Amul finds a reson for the contamination.
                While I was assured a respnse within the next 7 days, I sent them a reminder on 2 occasions (on Jan 2nd 2019 and Jan 3rd 2019 ) and never received a response.

                This clearly indicates, that Amul has lowered their production quality standards and are a serious threat to the consumers with the adulteration in their products.

                I also have an audio clip of my conversation with the Amul manager describing the issue and he assuring of looking into it.

                Appreciate an enquiry in this regard
                +1 photos
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                  H
                  Hitendra Parekh
                  from Ahmedabad, Gujarat
                  Jan 29, 2019
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                  Resolved

                  Address: Rajkot, Gujarat, 360410

                  Dhoraji, gujarat state stores where amul products esp curd and milk are available they are charging much more than mrp from consumers stating that the extra is being demanded from them too by the distributors. This is happening across many local stores here. A complaint in this regard was made to you earlier as well from this same city. But it seems no action has been taken till date. May kindly look into the matter and resolve it once and for all. I hope this complaint is not falling on deaf ears...
                  Complaint comments read comments [1] complaint category food
                  Feb 9, 2019
                  Complaint marked as Resolved 
                  There is no responce my complain
                  Amul / GCMMF customer support has been notified about the posted complaint.
                  Feb 05, 2019
                  Updated by Hitendra Parekh
                  There is no response my complain dt.[protected]
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                    S
                    sagarika18
                    from Mysore, Karnataka
                    Jan 19, 2019
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                    Website: www.amul.com/m/amul-scooping-parlours

                    Hi team,

                    Please help me in this asap!!!
                    I have done online transfer to amul account (May be fake)
                    This guy named saurav kumar pandey - [protected] called me saying that he is an agent from amul. I had filled official form on amul's website asking fro franchise. I believe there is definately someone from amul's inquiry department who had leaked my contact details & then this guy called me on behalf of amul asking me money in amul's account.
                    It seems genuine, so after 1 months, i did transferred to rs.22500.
                    Below are the details of slip & account no.

                    Now, this guy is not giving me my amount back & nether offering franchise. And he stopped picking my calls.

                    Please help me in getting my refund, i am in really need of this money.

                    Regards,
                    Sagarika bahira
                    +5 photos
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                      A
                      Aartee Vala Nakum
                      from Bardoli, Gujarat
                      Jan 13, 2019
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                      Address: Surat, Gujarat, 395010
                      Website: [email protected]

                      Last 4 day i haven smell like beaching powder in gold milk. N aslo same in buttermilk of amul. Its not first time but before 3 time with me. I told to shop wender say not any complaint by other n he told ur amul delivery agent but. Not replay satisfaction. I want go to food safety depart. Milk not use but throw only. Payment give. How to
                      It's tootly wast of money
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                        V
                        Vrushik Khunt
                        from Surat, Gujarat
                        Jan 10, 2019
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                        Address: Surat, Gujarat, 394185

                        From last 2-3 days we are having one problem in amul milk (Taaza, shakti & gold) pouches. We found this issue in surat city area from dt.8/1/2019. When we open pouch it smelling like bleaching powder or soap. From last 2-3 days we all people in surat found this problem. We complaint to our depot but they said that there is a problem in our refrigerator but this same problem fond all people of surat who is using amul milk
                        This type of milk is unhealthy. Please check your plants and destroy the amount of milk that smelling like bleaching powder as soon as possible. Thank you
                        Amul / GCMMF customer support has been notified about the posted complaint.
                        Yes it is really nasty smell..
                        Experiencing the same problem since last 2-3 days
                        Yes, I also faced this problem
                        Can you please solve this problem as we all not using AMUL milk since past 2 days because of this problem.
                        I purchased amul ghee before 2 day but this ghee look like oil because it is not jamed, when we warm it after that it can not jame and smail of the ghee is not like another
                        Nikunj Rajpara's reply, Jan 16, 2019
                        And as soon. As possible
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                          S
                          Shabana Laliwala
                          from Ahmedabad, Gujarat
                          Jan 9, 2019
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                          Address: 380055

                          Since last three days, the milk in amul shakti pouches is very bad. Cream (Milk fat) is not present.in fact it does not seem to be milk, instead it is either powder milk or the artificial tea special milk. Ut is very thick in appearance and very bad in taste. They are cheating us. Tea special milk is actually not milk. It is a powdered version of milk solids. A company so reputed as amul should look into the matter and resolve it before its too late.
                          Amul / GCMMF customer support has been notified about the posted complaint.
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                            F
                            Faheemansari
                            from Delhi, Delhi
                            Jan 9, 2019
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                            Address: 122001
                            Website: Amulmilk.com

                            Dear sir /madam

                            I am requesting to do my registration fee refund which i have send it to s k pandey who's consulate person bcoz of him i was send it amount to his account number i will send u his his account number also and his friends id card aalso please try to do settlement

                            My with company 25200 amount and i will send u his id also

                            Best regards & wishes
                            +4 photos
                            Amul / GCMMF customer support has been notified about the posted complaint.
                            Jan 10, 2019
                            Updated by Faheemansari
                            My compain still not resolve from amul company not reply yet please do somthing for my payment refund
                            I been getting milk packets which looks cut and re-sealed. When I shared the same with the vendor, he refused to admit that there was any issue.
                            Raised a complaint with Amul reference number 33980, but no action is taken.
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                              F
                              Faheemansari
                              from Delhi, Delhi
                              Jan 8, 2019
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                              Address: 122001
                              Website: Amulindia.com

                              I want to do complaints about my registration amout not refund yet i have talked with s k pandey and others people's also they said company will after returning 21 days n now they said again i[censored] want to do police complaints u can do but we can't refund yours amount but before they said company will refund after 3 months if have u taken franchises also they will not return but now again they said dont want to return my amount so please dear sir/madam we are respectfully requesting u do my settlement with s k pandey 25200 amount registration fee which i have send it to him by online
                              Best regards
                              Faheem ansari
                              [protected]
                              Amul / GCMMF customer support has been notified about the posted complaint.
                              Jan 08, 2019
                              Updated by Faheemansari
                              Please do settlement with s k pandey who's consulate person

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                                Piyush_Prem
                                from Madanapalle, Andhra Pradesh
                                Jan 7, 2019
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                                Address: 394221
                                Website: [email protected]

                                Dear sir,
                                I applied a form from amul.com to get the distributorship of amul.
                                I received a mail from [protected]@amulindiadistributor.com to deposit 3
                                Lac rupees in the mentioned a/c in the attached doc.
                                I received multiple calls from r s sodhi ([protected]) /sandeep patel
                                ([protected], [protected]) for deposit money.
                                I deposited money to a/c:[protected] ifsc:kkbk0002852, surat, kotak
                                Mahindra bank using two accounts: [protected] & [protected].
                                They cheated me and doing same for others. I have all proof documents
                                And audio recordings. Please help me to refund my money (3 lac).
                                Regards,
                                Pankaj
                                [protected]
                                Amul / GCMMF customer support has been notified about the posted complaint.
                                Jan 07, 2019
                                Updated by Piyush_Prem
                                Dear Sir/Madam,

                                I applied a form from Amul.com to get the distributorship of Amul but
                                my information was sent to the fraudster
                                and received a mail from [protected]@amulindiadistributor.com to deposit 3
                                Lac rupees in the mentioned A/C in the attached doc.
                                I received multiple calls from R S Sodhi ([protected]) /Sandeep Patel
                                ([protected], [protected]) for deposit money.
                                I deposited money to A/C:[protected] IFSC:KKBK0002852, Surat, kotak
                                Mahindra bank using two accounts: [protected] & [protected].
                                They cheated me and doing same for others.I have all proof documents
                                and audio recordings.Please help me to refund my money (3 LAC).

                                Regards,
                                Pankaj
                                [protected]
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                                  vishalbhardwaj28
                                  from Noida, Uttar Pradesh
                                  Jan 3, 2019
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                                  Address: Dehradun, Uttarakhand, 248001

                                  We are a regular customer of amul since ages.in september 2018 i have purchase desi ghee tins, to use the same in my navartri pooja. But i have found that it is having wax instead of ghee, which is major issue. As the same product is used in our kitchen for our small kids. Therefore i have registered a complaint in september 2018, complaint no. 32733. But no action has been taken since today. After much pressure on retailer, he arranged an amul representative who collected sample. But no information is provided to us till date.
                                  Amul / GCMMF customer support has been notified about the posted complaint.
                                  I have been a fan of amul products but to my surprise amul cheese I bought which was within expiry but one of the cube was rotten.there was black rotten marks..infact I removed and tasted the rest of cheese but it was very bad in taste.kidnly resolve.
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                                    S
                                    Shaunak Thaker
                                    from Vadodara, Gujarat
                                    Dec 30, 2018
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                                    Address: 382424

                                    Respected sir,

                                    This is inform to you that your amul garden jantanagar chandkheda centre is very unprofessional behavior... I am regular use of amul tazza tretra pack... I am nutrients... So i regular purchase... Today i purchased 2 pack of amul tazza tretra pack and pay 120/- rs cash... And then he recall me and said that i paid 110/-.. And behave like i am chor... This is very sad to say... That i will not purchase now amul product and all my nutrition centre in gujarat bacase of it... Thank you
                                    Amul / GCMMF customer support has been notified about the posted complaint.
                                    Not have such a good behavior of distributor of amul dairy.He is not supporting on any way.
                                    Name Navin, Mobile No.- [protected]
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