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Amul / GCMMF Complaints & Reviews

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Updated: Mar 30, 2026
Complaints 1635
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Amul / GCMMF reviews & complaints page 5

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8
8988336833
from Kharar, Punjab
Nov 6, 2023
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Address: Apartment complex in Kharar, SAS Nagar, Punjab

I found that my pack is unsealed (aluminium foil torn condition) under mouth or cap sealed broken .its may lead contamination or duplication .BN:GAV1509 01:14:29
Amul / GCMMF customer support has been notified about the posted complaint.
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    Z
    Zeisha
    from Mumbai, Maharashtra
    Oct 27, 2023
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    Address: mumbai

    I purchased Amul rasmalai recently which was packed in July 2023 and had mentioned best before Jul 2024.

    but as i opened the pack it was stale and spoilt, i tried reaching the customer care but it never got connected.

    Kindly address this issue on priority.
    Amul / GCMMF customer support has been notified about the posted complaint.
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      A
      Anushka.shukla06
      Oct 15, 2023
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      I recieved paneer with dead mosquito
      Amul / GCMMF customer support has been notified about the posted complaint.
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        R
        renu16.tiwari
        Oct 4, 2023
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        Address: Indirapuram, Ghaziabad - 201014, UP

        This is to bring in your notice that your icecream cart vendors of Indirapuram Ghaziabad 201014 are charging 5 to 10 rs extra for every product they are also tempering the packaging so that the actual price is not visible also many times they overwrite the prices smartly.

        And they have removed the prices from the catalogue instead of prices they have mentioned the name of the icecreams.

        Pls look into this matter.
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          A
          Abhayraj Sawant
          from Pune, Maharashtra
          Oct 1, 2023
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          Address: A/p Uruli kanchan, Tal:Haveli , Dist:Pune

          In Amul butterscotch ice-cream worth ₹20 pieces of glass or fiber were found while eating.
          Amul / GCMMF customer support has been notified about the posted complaint.
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            A
            Abhiraj0805
            from New delhi, Delhi
            Sep 30, 2023
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            Address: Delhi

            I bought Amul kaju katli sweet pack of 200gm online. I must tell you that u should improve its taste or if it is not your cup of tea then please stop selling it, it is more bitter in taste than sweet.

            You are charging 1000 rs/kg which is way far expensive then any other kaju katli, and the quality of that product is totally pathetic.

            Seniors please taste it personally and think about it if you feel the same then improve it, I have YouTube channel I will definitely make a video on it and make sure after watching that people buy some other brands. Do not buy your all products just on the name sake of AMUL.
            Amul / GCMMF customer support has been notified about the posted complaint.
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              S
              ShivaniPPatil
              from Vasai, Maharashtra
              Sep 29, 2023
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              I purchased Amul Malai Paneer from the local grocery store on 23rd September 2023.

              I wanted that product for immediate use so I followed all instructions written on the pack but found a worm on the paneer.
              Amul / GCMMF customer support has been notified about the posted complaint.
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                S
                Shashre
                Aug 9, 2023
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                Address: ahmedabad

                Amul Gold Milk bought today curdled.
                Quality of milk is going from bad to worse with every passing year and the prices rising exhorbitantly every quarter.
                Strongly advice the food quality monitoring department to do quality check at the Amul plant.
                Milk out of all eatables should be provided unadulterated for the high price that the public is paying.
                Amul / GCMMF customer support has been notified about the posted complaint.
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                  A
                  Arpit2121
                  from Gurugram, Haryana
                  Aug 7, 2023
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                  Address: Gurgaon, Haryana

                  I purchased Amul Gold full cream milk 500ml (4 pouches) on 1st August 2023, which is used by 2nd August 2023 but during boiling it curdled and when I checked with a spoon it stretched like a rubber. I registered a complaint[protected] to Amul on the same day and they assured me that I will get the resolution within 3 working days but still, they do not have any update or information about that, and every time I am getting the same reply that our concerned team is looking into it and you will get the resolution in another 3 working days.
                  Amul / GCMMF customer support has been notified about the posted complaint.
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                    P
                    Pritichopra
                    Jul 22, 2023
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                    I have made 2 complaints (2362303, 2362315) on 14 July regarding curdled milk, but yill date I haven't received a single call from Amul regarding the same. I have sent an email to Amul on 18 july but no action on this as well. This kind of service is highly unprofessional. I request you to kindly take appropriate action on this matter as soon as possible.
                    Amul / GCMMF customer support has been notified about the posted complaint.
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                      A
                      Ankur2906
                      from Vadodara, Gujarat
                      Jul 22, 2023
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                      Address: Vadodara

                      I've bought an Amul rasmalai packet 100gm on 2 july with the packed date - 2 March 2023 and expiry date - 1 march 2024. But after opening the packet, I found a very bad smell and fungus in the product. Kindly check the pictures. Please check at your end and refund money.
                      Amul / GCMMF customer support has been notified about the posted complaint.
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                        S
                        sbhaveshk
                        from Ahmedabad, Gujarat
                        Jul 19, 2023
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                        Amul is very poor and worst company in customer complaint handling. I filed complaint son 4th May 2023 and they told me to resolve complaint in 3 days since then 75 days are over but no solution at all.
                        i mailed approx 12-15 mails and 9-10 calls but no solution at all.

                        my complaint number is : 2336031

                        they are not serious in problem solving only to frustate and harrass mentally
                        Amul / GCMMF customer support has been notified about the posted complaint.
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                          A
                          Ayush-Master
                          Jul 10, 2023
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                          Address: Gujarat Cooperative Milk Marketing Federation Ltd., Amul Dairy Road , Anand , Gujarat - 388001 ,IN

                          Placed order on Amul store website shop.amul.in having Order No #57121 on 6th October 2022.
                          The payment of Rs. 640 has been debited from my bank account but the order says payment failed. Have tried email and calling the company to resolve this nut no response.

                          Attaching screenshots of the transaction proof and order details, kindly help resolve this issue and issue my refund
                          Amul / GCMMF customer support has been notified about the posted complaint.
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                            R
                            rockyssss
                            from Jabalpur, Madhya Pradesh
                            Jun 22, 2023
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                            Address: jabalpur

                            I have purchased amul shrikhand and found that it smells very bad and tastes very bad.

                            I have raised complaint no 2351774 on friday 16 june 23, but didnot receive any response from Amul.

                            I have again called customer care on 21 june 23 and did not recieve any support, they were very unprofessional.

                            I am really surprised to see no response from Amul and poor and not eatable quality of product from them.

                            Looking forward to hearback from you with proper actions.
                            Amul / GCMMF customer support has been notified about the posted complaint.
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                              A
                              adasgupta153
                              Jun 20, 2023
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                              I am Abhishek Dasgupta mobile no [protected]& e-mail [protected]@gmail.com. I have purchased amul fruit and nut dark chocolate along with other products from shilpi stores at shyambazar Kolkata, on 12/06/2023. But the product was damaged and fungus grown both side . I immediately informed one of the staff of the said store . They asked me to bring the choclate. Today when I went to the store they said to bring the box or it won't happen.Now in this situation what can i do
                              Amul / GCMMF customer support has been notified about the posted complaint.
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                                J
                                Jignesh Chudashma
                                from Mumbai, Maharashtra
                                Jun 19, 2023
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                                I purchased 3 items from amul store situated opposite "under the neeam tree" restaurant on[protected] between 13:00 to 14:00 IST.
                                I checked the product is having expire date and incharge person refused to exchange.
                                Even exp date was 08/06/2023.
                                I have seen there are other customer also recieved the expired items however, they didn't notice the date and time.
                                Amul / GCMMF customer support has been notified about the posted complaint.
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                                  A
                                  Anuj183
                                  Jun 16, 2023
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                                  Placed an order for amul protein chaach
                                  Inr 750/- on 30th May, there was no attempt by delhivery to deliver the product, they returned it themselves without trying to contact me, now it’s been a week since i emailed amul customer support for refund but no response has been given from their side.
                                  Amul / GCMMF customer support has been notified about the posted complaint.
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                                    L
                                    Lom S
                                    from Bhilai, Chhattisgarh
                                    Jun 15, 2023
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                                    Address: Ahmedabad, Gujarat

                                    In all over Gujarat state retailer are selling Amul Milk Gold 500 ml packet which cost 32 rs MRP on rs. 33 or rs. 34.. which is not genuine.. as per consumer rights more than MRP selling is illegal.. everyone has to take action against this illegal selling price over MRP..
                                    Amul / GCMMF customer support has been notified about the posted complaint.
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                                      Tejal Bharadiya
                                      from Mumbai, Maharashtra
                                      Jun 12, 2023
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                                      Address: Dahisar east

                                      I usually eat Mango or raspberry dolly from Amul. But the latest batch I bought seems to have turned bad. It is semi solid. I initially thought it has not yet set as I just bought it. I ate it last Friday night and started getting loose motions from Saturday evening. It is so bad I had to do a video consultation. My doctor asked me if I ate any outside food, but since I did not, I said no. We were both surprised why I got stomach infection. I ate another one today and my loose motions started again. Even this seemed not set properly and hence I realized the ice cream has gone bad.
                                      Amul / GCMMF customer support has been notified about the posted complaint.
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                                        A
                                        arun7sharma
                                        from Noida, Uttar Pradesh
                                        Jun 9, 2023
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                                        Address: Gurgaon

                                        Today purchased from shop sec 81, The fresh Mandi Gurgaon. Ana found expired and fungal on curd. this is seriously vertigo pathetic and need legal action
                                        +1 videos
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