Amul / GCMMF Complaints & Reviews

I'm staying in vadodara karelibaug area.There's an amul parlor in my area besides deepika garden located in very prime location. Whenever we go for purchasing any goods their behavior was very rude .They don't know how to behave to customers specifically to a woman, today i went there to purchase curd worth of rs 72 and i gave 80 rs as they don't have change of 8rs he started arguing with me in rude manner. uncle started talking in a very rude manner which is very unacceptable for a customer . They treat customers like beggars and do not maintain decorum while replying to the customer. This is not one of the one case. This thing has happened to other customers as well in the past from the same amul parlor .We always make it a point to go with required change (rupees) but sometimes situations happen that we don't have change of rupee but they ensure to give bad treatment to the customers on the points.its very bad to see such situations. As a customer i want you to take strict actions against the owner for such bad behaviour against the customer and pls do look forward in this matter as this cant be tolerated from such a reputed company like Amul .
Hoping for a positive reply regarding the same and a quick response from your side.

I have purchased amul taaza milk carten from Khushi agency safipur first harjendar nagar lal Bangla kanpur u.p 208007
On 16th february 2023 around 8 pm when I was about to use this product I found that the pack was swelled up like a baloon ( pictures attached )

I took this complain to the vender he straight forward refused to entertain or even listen to my complain he just answered it will not be replaced dint even explained why this happened or what is the solution for this

My concern

1:- This kind of people or companies distributor are ruining companies reputation
2:- the products are sold with out any cash memo or bill
3:- no customer satisfaction
4:- no replacement

I want a clarification regarding this issue from the company and refund of the damaged product sold to me by the distributor

I ordered Amul protein butter milk on 10/02/2023 of Rs1500/-
Order No:- 75579
I started drinking amul Protein butter milk after 3 days of delivery and i noticed the buttermilk is very thick in consistency and it stays stick in the paper container and tastes different this time, i opened the paper container and saw it had very thick butter milk which i am sure is not in good condition l. I am facing digestion problems and uneasiness after drinking it.
I have ordered Amul protein butter milk several times but haven't observed this problem before
The expiry date mentioned on the container is 12/06/23.
I would like you to solve my problem asap
Thank you

I got amul cheese slice 10 pack from a nearby shop.
But product quality is bad.
The shop refused to take responsibility.
The cheese slices tasted bad and broke into powdery pieces.
The product is not expired .

I ordered unsalted white butter from Zepto, it is online 5 min delivery app.

When I opened the package the butter was pale yellow, instead of white color.

I thought the Amul has changed its butter, then I found out that it's fake and Zepto app is delivering this fake product all-around.

I am shocked and horrified

Expired Butter milk sold out at JNU outlet near KC Kamal Complex.

Within 1 months. The Amul Paneer pack expired. The taste is ... But, in this pack print the expiry date after 6 months of manufacturing date.

I've bought an Amul curd of 1L pack from Reliance Fresh. Just a day after, it started an being bad and tested sour. This happened before also.

Order the Amul protein pack of 8 from its official website, the amount got deducted from my account but on website Shows payment failed and retry, Kindly look into it.

I have bought a butter from a general store near me in delhi chhatarpur don't buy amul butter when u see the green mark on the top pf the box in below right corner...

Dear sir, I am leaving at C 193 Gamma 1 Greater Noida U P. I purchased through our Local vendor one 500 gm Amul Butter a week back. found fungus. even after removing the upper layer containing the fungus still it crop up at another place. This has happened 1st time with me.
kindly replace the butter and find the reason of Fungus.

I placed order for Amul camel milk on shop.Amul.in and got message on my email:
Order Receipt
Order #72557
Hello Krishnapur Ananth Nagamani,
Thank you for placing Order. You may process your payment to initiate delivery. If you would like to view the status of your order or make any changes to it, please visit Your Orders on shop.amul.in.
Your order will be sent to:
Krishnapur Ananth Nagamani
Delhi, Delhi
India

I got sms text message:

Order summary
Order #72557
Placed on Thursday, January 19, 2023
Item Subtotal: Rs.200.00
Shipping Charge: Rs.0.00
Discount: -Rs.0.00
Order Total: Rs.200.00
We hope to see you again soon.
shop.amul.in
Thank you for placing Order 72557 dtd 19/01/2023 of Rs. 200.00 for 1 Amul Products. You may process your payment to initiate delivery.

Thereafter I made online payment but unable to track the status because there is no option available on the aforementioned website

On consumercomplaints.in website I found customer care number[protected] and called it. I was asked to install anydesk app and open my payment app for tracking id. I immediately got suspicious and disconnected the call.
I called again on this very number and another person received it and repeated the same instructions and I asked for his identity he disconnected ;my call.
I called again and got rude reply and first person answered it saying without anydesk he can’t help.
Again I called and again rude response and he disconnected.
This appears to be a cyber fraud case.
I got another customer care number[protected] and this also appears to be fraud because I got call back from +[protected] and he refused to identify his company as Amul. He said my order not shipped because there is no stock and order is canceled and he has initiated refund and sent on my WhatsApp this message from another number from him +[protected] with name Rahul Sharma as his name on his WhatsApp :

ACTI v2NA1QXKBcN%2Btten0Kt2pPoIDhf8e4yQYxEBGwtBAyhjCCo7mo3DrMM%2B3GkA2ZYJRyxK9hxHzaaF...⇄

He then insisted that I give the grid numbers on my debit card and I refused. He insisted that without grid number I can not get refund.

I suspect cyber fraud.
How do I get my order tracking and refund if I cancel the order.

Kindly file complaint against these numbers and also take up with Amul milk.

K A Nagamani

I placed order for Amul camel milk on shop.Amul.in and got message on my email:
Order Receipt
Order #72557
Hello Krishnapur Ananth Nagamani,
Thank you for placing Order. You may process your payment to initiate delivery. If you would like to view the status of your order or make any changes to it, please visit Your Orders on shop.amul.in.
Your order will be sent to:
Krishnapur Ananth Nagamani br...

I have made the payment on 15 January, 2023, but the order is not received. The status says "dispatched" but they have not provided any tracking id. Amul customer care is not even responding in email.

I ordered the product Amul Protein ButterMilk and the money was debited from my account. Then the transaction was shown to be cancelled and I didn't recieve any refund or updates regarding my order

All the shopkeepers in Jogeshwari East - 400060 Mumbai are charging customers Rs 1 per 1/2 liter more than the MRP printed on the package.

When asked why they are charging more than MRP, they said it is the cooling charge for keeping the milk fresh.
For 1 liter of milk I was charged Rs 54/- instead of Rs 52/-

Please find the attached bill as evidence where Rs 52 is charged for milk and Rs 2 is charged as cooling charge.

Team,

There are these local shops in our locality who are charging 1Rs. over and above MRP on the milk stating that we bought milk at Rs.32 (That is the MRP of Amul Gold Milk) and we sell at Rs.33 which is above MRP. How can anyone charge above MRP? I bought 2 Packet of Amul Gold with a price of Rs.32, So the total amount was Rs.64, I gave him Rs.500 Note and Shopkeeper gave me Rs.434 only. When I asked him he argues with me as If I have done something wrong. A strict action should be taken on this shop otherwise cancel his licence to sell such products.

Balaji Sweets and Snacks
Siddhi Vinayak Complex, Station Rd, Mukti Nagar, Sachin, Surat, Gujarat 394230

I purchased amul taaza from swiggy instamart on 4th December 2022. On 15th opened one of the packs to find it completely spoilt and stinky. Complained to Amul on twitter however haven't got any response from them at all. Even though it's a health hazard no one really cares

I have been using Amul Cheese Sauce (jalapeño) for several months. However the product bought in the last 2 to 3 months, has become very liquidy, though earlier it was thick. It seems as if it has been diluted. A cheese sauce should be thick, as it was earlier.

My contact:
EMail: rajiv.[protected]@gmail.com
Mobile: [protected]

Rasgulla were slightly pink in colour, very hard & bad taste. raised a complaint on 19.10.22 wide No. 282851 but not resolved so far. product is preserved and legal action may be taken