Amul / GCMMF Complaints & Reviews

Just now I went with family in s.f road branch siliguri west Bengal we took chocobar 4pcs box pack in which rs 65 printed but owner charged rs 100 when told by me he misbehaved with us.pls find attached file.
Thank u
Gaurav [protected].
If branded showroom will do this we have to go to consumer court shame on u amul.even I am giving this details to social media.

I purchase maul ghee from retailer.Bach no:GAA2641, PACKING DATE 20/SEP/2016.I open the teen & some quantity use but ghee smell & quality is not pure.so I return ghee teen to retailer .retailer contact the distributer to replace the teen but distributer says that replacement not available . so I request that please see in the matter &solve this matter .

I am a senior citizen residence of kalyan yogi dham area (Maharashtra) 421301. Store keeper doesn't have manners to speak to senior citizen.

I have asked to provide milk bag of 1ltr he said amul dosen't provide 1ltr milk bag. I told him that it's available in the market he said go and buy from there.

Is this the way to speak to the customer and that too senior citizen.

Hence request an apology for the same.

Today (11/12/16) i purchased tonned 500 gm milk. but the weght of milk is 355 gm.
This type of problm i saw many times but i ignored them.

But packing departmnt repeated the problem so many times.
I send the images.
Batch: s y 07 bm 13 12 16
Pleae do something against ds type of problm.
This is a serus problm plz do something.
Rahul kalra

Saloni jain
Room no 36/42,
2nd floor,
Rk building no 3,
Khetwadi 8th lane,
Mumbai 400004
Mobile: [protected]
Date: 05/12/16

To whom it may concern,
Reg: amul milk chocolates covered in fungus
I am writing this letter to bring to your notice the inconvenience experienced on consuming your product.
On the morning of 5th december, after consuming more than half of the amul milk chocolate i found that it was covered in a layer of fungus. The product was packed on 4th february 2016 and claimed to be best before 12 months. So the chocolate was still within the expiry period. I could feel the foul smell coming from my throat for the entire day after consuming the chocolate. After opening the remaining chocolates few others also had fungus on them. It is highly disappointing that a well renowned brand like amul supplies such degraded quality of products. I had always been an ardent consumer of amul products but after this incidence i can no longer trust your company.
I would expect you to take the necessary action as soon as possible or i will have to lodge a complaint with the consumer forum. I am enclosing the images as proof.

I am buying the amul 500 kg ghee on dated 28/11/2016 from lokmanya shop, jijamata road, pumphouse. The ghee was durty smeling & i am eating yesterday night then i omitted after eating the ghee. The shop owner said give the orali writting i will send to compony but he can't give my money so what can i do my contact no is already mentioned in under.
My contact no. [protected]

I purchased 2.5 litre of toned and half litre of mail milk from Niranjan store sector 35 Faridabad 121003. Haryana on 19.12.16. I stored the milk in fridge and opened one packet of toned milk on 20.11.2016 and its taste was altered and metallic. I returned all the unused milk to Niranjan store, but he refused to replace or refund the money and told me to complaint in customer care.I am using mail milk from last 6 years and never ever have any complaint against the quality of milk.but this time it was really very bad experience. I humbly request you to look into the latter and enquire whether milk is contaminated or other reasons for altered taste.
Regards
Dr. Surinder Kumar Goyal
B 405, Kanishka Towers
Sector 34
Faridabad 121003
Haryana
Mobile [protected]. [protected]

My local grocery vendor charged extra one rupee per amul milk and dahi packets when i paid through my debit card. They informed its the company which charges extra on paying through card say 20 rs milk becomes 21 on paying through card. Due to cash problem these days how can amul charge extra (More than mrp) on paying through card.

Instead of giving rebate on buying 5 packets they are charging extra.

Want to check if this is policy of amul or my local vendor is acting smart.

Date of incident - 16th nov 2016

I bought amul cheese cube box from a supermarket. On opening the wrapper of the cube, on same day of purchase, i see fungus all over the cube. Fungus is not even on the small part. Entire cheese cube has fungus on it.
The expiry date hasn't come yet. It was packed on 13th april 2016 and the box says "best before 9 months" and it was stored in refrigerator at the supermarket as well. I want this issue to be resolved soon. I have paid money for it and i must get services in return.

I have a problem regarding price of your products.each and every shops of our area is charging 1 rupee extra on mrp of your product.when i ask for reason they say its our profit or charge of cold storage or comission etc ...hope you consider this and stop this corruption and increment in black money and cheating with your customer.this problem is unsolved from last five years if still not considering this u r putting your place in doubt by saving this curruption.hope u solve this and support india in new step which it taking to stop corruption and stop black money.

I've purchased a Amul Butter of 500g pack about 5 days ago and opened up for use yesterday, but we could not intake a little bite because of its bad smell. though the product is not expired but the smell is possibly because of high pesticide content. At first I contacted the dealer/retailer from the product is purchased but they are not agreed to return or replace the product.
In this circumstance, what should I do? Please help me from your Company's end, otherwise I'll handover the product to my veneer quality Judgement Lab (Under Consumer Forum) and the fight will be in consumer Court.
Hope you will be eager enough to regain your Company's reputation "THE TASTE OF INDIA" and resolve my problem soon.

Dear Sir,

Yesterday on the occasion of Vijayadashami, I have brought 02 No’s of Amul Shrikhand( half kg) from Anand Provision, Begampura, Aurangabad ( Maharashtra)
Prop. Of this shoppy is Mr. Pande who has agency of Amul Product.

Manufacturing of the same was 06 16 and expiry of the product was 6 month from the date of manufacturing, but during Lunch time when we
Open the pack it was in hard condition & when We eat, it’s taste was changed, we were surprised when we take a taste for the same. Immediately, I was kept the pack aside and after lunch immediately it returns to Anand Provision( 1.30 pm), he was also surprised and saying that this was not happened earlier.
Pl. note we are regularly using Amul Shrikahand, but this was never happened earlier.

I have returned this product to Anand Provision.
You are requested to collect the same from Anand Provision as early as possible and give your findings.

Pl. note you spoil our days Sweetness, joy & much more on the occasion of Vijayadashami. Never forget in life.

Regards,

Ravindra E Parode
Plot No 19B-2, Vidyut colony, Near Bibi ka Makbara,
Begampura, Aurangabad ( Maharashtra)

Phone No – [protected]

We have purchased Amul Cow Ghee from D-Mart Ahmedabad. During deepawali puja we have used this Ghee in the lighting of lamps. After lighting a white hard solid material is left in the lamp which seems some other material mixed in the Ghee. We are attaching the photos of the same for reference.
Dr. Harendra Singh, B-10 SHIVALAYA Apartment, Near Jiviba School, Ghodasar Ahmefabad-380050
Contact No. [protected]

I boughtAmul double cream and toned milk packets between dates 3rd Nov, 2016 to 5th Nov, 2016. Whenever I tried to make curd from milk, after waiting for whole night, I saw in morning curd was not ready instead milk got spoiled (Doodh phat gaya as we say in Hindi).

I tried to boil this spoiled milk just to know that it got converted into a rubber like substance which not an expected behavior from any milk. It seems on occasion of Diwali Amul is making fool of its customers by selling some impure may be synthetic Milk.

Video is uploaded here

https://www.youtube.com/watch?v=IQycJd4AbvM

Today 3rd nov 2016 - amul milk 200ml tetrapack (of 24th sept 2016 batch gaa2681 with a 6 month expiry) opened this morning found a thick white paste and water instead of milk coming out.

20th aug 2015 - amul masti dahi (4th aug 2015 batch ikr216). found a brown color 'foreign' body o[censored]nknown origin. not sure if it is was an insect or something else. had sent this feedback with photos to amul, but no response till date.

Mail sent today to amul bounced back

As a renowned company, it is very sad to say that in west bengal shop keepers of the amul product has been charging extra rs. 1 or 2 in amul milk product without any reason. If so asked reason for this extra charge they rudely ans take it or keep it.
Thus its to inform you that take a action for it as many consumer are facing the problem or else provide any solution to us to tackle it

I am going to complain about the amul teta pack which was found with foul smell... When i opened the tetra amul pack... I came to know that it was already frozen and giving a foul smell... I opened another packet it was also frozen and was also giving a foul smell too... I f i had drunk it then i must been fall ill... I don't expect this type of companies product can do such mistakes...

Dear sir,

Yesterday on the occasion of vijayadashami, i have brought 02 no’s of amul shrikhand (half kg) from anand provision, begampura, aurangabad (maharashtra)
Prop. of this shoppy is mr. pande who has agency of amul product.

Manufacturing of the same was 06 16 and expiry of the product was 6 month from the date of manufacturing, but during lunch time when we
Open the pack it was in hard condition & when we eat, it’s taste was changed, we were surprised when we take a taste for the same. immediately, i was kept the pack aside and after lunch immediately it returns to anand provision (1.30 pm), he was also surprised and saying that this was not happened earlier.
Pl. note we are regularly using amul shrikahand, but this was never happened earlier.

I have returned this product to anand provision.
You are requested to collect the same from anand provision as early as possible and give your findings.

Pl. note you spoil our days sweetness, joy & much more on the occasion of vijayadashami. never forget in life.

Regards,

Ravindra e parode
Plot no 19b-2, vidyut colony, near bibi ka makbara,
Begampura, aurangabad (maharashtra)

Phone no – [protected]

This is the real incident which is presently happening in some parts of Raipur, Chhattisgarh, and i m quite sure that this is even happening in others places also..the MRP rate of Amul Milk is not properly followed by some of the shop sellers as they are selling it by increase in Re 1 or 2, if we ask the reason to them that why we should pay extra 1 Re they give the reason by saying that-" we are keeping the milk in refrigerater"..for which we the nearby citizen have to buy it(milk) in more than the real price i want to know that want we should do in such a case ... i have thought to complain it in consumer court but i wrote first to u ...i wish i would get the positive response ...

I Hitesh V. Somaiya, resident of Bhayander (West) area located in Thane (Mumbai), Maharashtra.

I hereby need to inform you that, my wife purchased product of your reputed company i.e. AMUL SHRIKHAND on 19th October, 2016 for pack of 500 GMS from shop “GOPAL DAIRY” located at 90 Feet Road, Bhayander West.

I need to given in your notice that, the product which we purchase “AMUL SHRIKHAND - ELAICHI” is visually seen in Cream / Little Yellow colour. Usually, it is always in White colour, exactly show the picture on the pack.

There is something wrong by seen visually. We have to open and used some from pack approx 25% to 30% because of Guest at home, but when we come to know and decided to stop and not to eat and take the pack to shopkeeper for his notice. He asked us to write us letter in your favor to draw your attention.

The purpose of informing this thing shopkeeper and your company to take precaution in future.

I am very much familiar with AMUL PRODUCT since 2-3 decades and I disappoint with this time. I aware there is no matter of huge Money but the matter to respect with AMUL.

According to your MFG date is mentioned on pack is “28th August, 2016” and it is Best before Six Month as per your condition, then also it is not in quality to eat. I have took photograph and video for your information, if require by you.

I will also put email to company directly and update them about facts.

I will await your prompt response in this matter and expect your reply / action.