Morestore Customer Care
Aditya Birla Retail Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
201
COMPLAINTS

Morestore Customer Care

Aditya Birla Retail Ltd.

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Address
Skyline Icon Building I 5th & 6th Floors
Near Mittal Commercial Estate
86 / 92, Andheri Kurla Road
Andheri East

Mumbai
Mumbai City District
Maharashtra
India - 400059
Landmarks:Opp Wellington Business Park

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
143
down
50

Customer satisfaction rating
3%
Complaints
201
Pending
0
Resolved
6
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Morestore related photos (45)

Morestore Complaints & Reviews

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Morestore — more milk card

 Shabn on Jan 15, 2019
I have made milk card from more store by paying 1100 cash. It was valid for 3 months after 2 months accidentally it was lost
When i contacted he more store in chandigarh they showed their helplessness in making a duplicate card as it was not possible without card number they refused to locate the card with the phone number my card is expiring by tomorrow and it was having a balance of more than rupees 100 i am really feeling very helpless and suffering a loss of my balance kindly issue me a new card on make a duplicate card...
Complaint comments  Read comments Complaint category Credit Cards

Morestore — customer data peddled

 arvy_1 on Jan 11, 2019
During billing, customer is forced to reveal his mobile no: this number is sold to telemarketers without customer's knowledge and consent, resulting in untimely nuisance calls from any scum, even if you are registered in dnd.

Such business establishments have no culture, ethics, decency or any values and will do anything for money.

Such a shame!...
Complaint comments  Read comments [1]Complaint category Department Stores

Morestore — dent in fridge when delivered at home

 Neha Ugemuge on Jan 4, 2019
I recieved LG fridge 284 ltrs steel color in evening dated 4 January 2019.
When fridge is delievered at home .I saw a dent on fridger part door. And when I called at megamore store indore they are not responding properly. I have purchased new fridge and will not accept with big dent on it which is clearly visible.
Please look into this matter and solve our problem by changing the fridge.
Nobody will accept the new fridge with big dent ....
Complaint comments  Read comments [2]Complaint category Refrigerators

Morestore — selling spoiled/unhealthy paneer packs in more super market

 sandeep dathatreya on Dec 31, 2018
I have purchased 2 Jersey paneer on 29th Dec from more super market in p&t colony dilsukhnagar Hyderabad...when we open one pocket on the same day we found it was not good and getting bad smell..when I went back next day to the store to return the remaining item..they have not accepted it and did not returned the amount through its their fault in doing quality check and selling unhealthy food to customers..pls take action on them....
Complaint comments  Read comments Complaint category Department Stores

Morestore — extra price charged [Resolved]

 Diali on Dec 31, 2018
Extra money of rs. 50/- was billed and taken from me on 30th december 2018 at bhadrakali more s m of hooghly for purchase of loreal paris shampoo. The print price was 265/- and after discount it was rs. 215/-.
I tried to contact the seller but the phone number is invalid.
The ph no given in the bill is also invalid. So there is a question of good management....
Complaint comments  Read comments [1]Complaint category Health & Beauty

Morestore — 1101 aashirvaad shudh chakki atta

 tam on Dec 28, 2018
Sir
1101 aashirvaad shudh chakki atta to day price on batala more store display rs. 109/- but charged today rs. 220/-. This is cheating the customer and also said you can complaint us. Please see the matter and inform us. I am sending the pict of display price today 28.12.18 at 11:27 am and bill.

Thanks

Robin [protected]...
Complaint comments  Read comments Complaint category Department Stores

Morestore — kodak 40 inch led tv

 Kamal Singh Danu on Dec 25, 2018
Sir i have purchased 40 inches led tv of kodak company and i just checked the screen of the tv while purchasing but after taking home which is 200 km away from morestore gurgaon sec 48 but when i reached home i saw the wifi was not working and within 1 hr the screen stopped working told same to the store keeper and the costumer care kodak but till the date from[protected] the tv is not working no action in taken either by the store keeper or the customer really very poor service by your company please help me for this...
Complaint comments  Read comments Complaint category Electronics & Appliances

Morestore — staff misbehaviour

 msatishbs@gmail.com on Dec 17, 2018
I had been to your more store mangalore (Kambla) on 15.12.18 evening. After collecting all the required provisions i went to the weighing and pricing tag section to do the needful. When my turn came up, instead of taking up my goods for weighing he attended two other customers who were behind me in the q. When i objected to this he told me that i can complain about this to the
Stores manager or whomever i want. He also told me that he is least bothered about complaints. I informed about this to the stores supervisor and he pleaded helplessness and asked me to contact the stores managerm/s...
Complaint comments  Read comments Complaint category Department Stores

Morestore — cash back not received

 Bashar Ahmad on Dec 11, 2018
Purchased on 7th nov 2018 from more mega store sohna road, gurgaon haryana.
On that day a promotional bank offer was there that is 10% cash back offer on hdfc bank debit/credit card. Paid all the bills with hdfc bank credit card. But still i am not getting any cash back and one month is now completed when i will get the cash back in that case what should i do please do the needful asap...
Complaint comments  Read comments Complaint category Department Stores

Morestore — overpriced

 parul dwivedi on Dec 9, 2018
Yesterday i went to more mega store for buying groceries and other things. After reaching home when i cross checked the bill i found some dissimilarities, one being mrp given on the product is quiet less then what i have been charged with. (Actual price of product is 99 rupee but i was billed with 157 rs). There are 1 more product with same issue. I have attached pictures related to this....
Complaint comments  Read comments Complaint category Department Stores

Morestore — amount collected twice

 Mahantesh T R on Dec 8, 2018
In more store gayathrinagar bangalore, transaction made through phone pe on 22.11.2018, cashier said transaction failed and made to pay again, but phonepe costumer care send me order id saying it’s successful. And in store they say they still unclear about transaction. Worst experience with more. Why they not giving my money back and every weekend they playing same. Is more store such irresponsible place???

Regarding your recent transaction, ticket no: 29979811, we would like to inform you that, we have received a confirmation that your transaction (Transaction id: p1811241048409471299373)...
Complaint comments  Read comments [2]Complaint category Business & Finances

Morestore — billing and experience

 sie lush on Dec 2, 2018
This is about more supermarket madikeri. The sales ppl are rude downright. They make it look like you have gone there to beg something. If your billing rounds up to something like rs73 and never expect change. If you beg them then they will trade you a rs 5 munch at the max. And when you visit them for groceries and veggies, twice or thrice a week like me, you have to get used to them not giving the change back because your change is rightfully belonging to more supermarket if you decide to shop with them. And they refer to you in singulars coz you dont even, in the least, deserve basic respect...
Complaint comments  Read comments [1]Complaint category Department Stores

Morestore — extra prices

 ASHOK NANDIREDDY on Nov 24, 2018
You were charged more than mrp price.
It was mentioned mrp-25, and charged 30. (Colgate zig zag black toothbrush)
Previous i have same experience.
In this way you behave with customers, will will lose hope on your stores and also your goodwill will be damaged.
Plz respond to my complaint.
Other wise will go to legal advice....
Complaint comments  Read comments Complaint category Law & Civil Rights

Morestore — charging more than mrp

 Narsimha Rao Madupu on Nov 20, 2018
Today when i have visited more nizampet village for two products they have charged me more than mrp. Rajma mrp was rs 36/- charged rs. 37/- when asked staff refunded rs. 1/-. Other one for deo mrp is rs. 200/- they have charged rs. 220/- when asked staffr mr maruti he did not bothered atleast to see whether it is correctly captured or not. After reaching home once again i have cross checked and found that they have charged us more than the mrp. I have lost complete trust on that store as it is not the first experience with me. I have a fight with the store manager last time as they have charged...
Complaint comments  Read comments Complaint category Business & Finances

Morestore — complaint regarding wrong guidance in case of purchase gift

 dugristackspoint on Nov 15, 2018
Respected sir,
It is submitted that i have purchased some gift for sale on my shop i. E. Dugri snack point located at lig flat urban estate, dugri, ludhiana from your retail shop located at model town opp. Deep hospital with commitment that retained gift on our shop i. E. Which not be sale those shall be replaced with other product as our requirement as our shop of fast food and gift purchased only for diwali festival, but now your official mr. Kalra, mr. Negi not stands on their commitment and not ready to replace our retained gift. It is therefore request to instruct mr. Kalra and mr....
Complaint comments  Read comments Complaint category Other

Morestore — store functioning with faulty swiping machine

 balasubramani venkat on Nov 10, 2018
This is to record my complaint against the service extended to me at your more department stores located at pammal, chennai.

On 4th november, i had been to your store, purchased groceries and other products and at the payment counter, i gave them my idbi bank debit card for swiping to settle payment.

Immediately, i received a message in my mobile that a sum of rs.716/= was debited from my account.

But your staff informed me that the swiping machine reports ‘transaction failed’. And hence she insisted me to swipe my card again to settle the payment....
Complaint comments  Read comments [2]Complaint category Credit Cards

Morestore — excess amount deducted

 james rapheal on Nov 5, 2018
I am James Rapheal, a customer in More - sangareddy.

On 25/10/2018, I have made some purchase from More supermarket, Sangareddy, with my debit card. The bill amount was Rs 474.59.

Due to some technical problem ( signal problem - as per more staff - Mr Krishna ), I have done 3 times punching in swipe machine. At the third punch, the bill got generated.

But when I checked my Bank account, Rs 474.59 was deducted in all the three occasions.

I made a complaint to "More supermarket" and to "SBI Sadasivpet". So far no refunding done.
Complaint comments  Read comments Complaint category Business & Finances

Morestore — rude behaviour of service personnel

 sohanair92 on Oct 27, 2018
I have come for shopping today from jogupalya. I bought 02 t shirts. There was cash back offer on phone pay. I went to 26 no. Counter for billing and requested to pay through phone pay but the sellswoman asked me to give my debit card and made the payment. On asking about payment through phone pay, she shown very rude behaviour and talked in regional language which i could not understand. I felt very shameful facing this in front of other customers and also faced a loss of 250 in the form of cashback.
Cm no. [protected]
Date 27 oct 18
Staff dh, time 12:37, register - 123500
Complaint comments  Read comments Complaint category Movement & Delivery

Morestore — against harassment of customer

 Isita Sarkar on Oct 27, 2018
I am isita sarkar from kolkata., sinthi more. I went there with my father around 4.15. Pm. We are carring a bag. Inside a water bottle and 25 rs bornborn biscut. There i search my some items.. That times a man come and ask my father this biscut where you perched. Then he told him i perched it2_3 day before. Then he didn't agree with that'. He badly harrshed my father. My father told him if you want you can take the this biscut. He misbehaved with us. I want a action against him. His name is swapan pramanik.*. My contact number is [protected].....
Complaint comments  Read comments Complaint category Department Stores

Morestore — amount transfer problem for card

 Ponravi on Oct 27, 2018
Morestore — transaction got failed but amount debited towards aditya birla retail ltd
Ma madhusudhanakc on oct 24, 2018
Hi,

On 24th oct 2018 around 14:37:46 i swiped my debit card @more store to pay1, 315.00/-i swiped my card has been debited from my account. Your people asked me to pay through cash and they said my amount will credit back to my account within 24 hours, i paid cash. The next day rs.1, 315.00has been credited back to my account but remaining rs1, 315has not credited yet. When i gone through my account statement, and my account rs:1, 315.00has been...
Complaint comments  Read comments Complaint category Banks

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