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Amul / GCMMF Complaints & Reviews

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Updated: Jun 15, 2025
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Amul / GCMMF reviews & complaints page 54

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H
heenabiyani
from Surat, Gujarat
Oct 17, 2016
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Address: Anand, Gujarat, 388001
Website: www.amul.com

I bought amul cheesespread from a local store in surat on 16th oct, 2016 (Baker's bunch - vesu branch).
The product i bought is expired. It was manufactured in dec 2015.
We didn't expected a brand like amul to sell expired products in the market.
Please take strict action against those who are responsible for this and selling expired products.
I also have pictures of the bill for reference.
Please take the action asap
+4 photos
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    Saurin19
    from Mumbai, Maharashtra
    Oct 14, 2016
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    Address: Ahmedabad, Gujarat, 382213
    Website: Amul Parlor

    Amul parlor on the way from Changodar to Moriya at Ahmedabad is charging 1 Rs Additional charge on milk products.
    As per government rules n regulation the charge on every product should not be given more than MRP
    I request you to please stop this & take immediate action on the location otherwise i need to go to grahak suraksha kendra as per rules n regulation
    +1 photos
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      R
      Ravindra E Parode
      from Gurgaon, Haryana
      Oct 13, 2016
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      Address: Aurangabad, Maharashtra, 431004

      Dear Sir
      Yesterday on the occassion of Vijayadashami, Ihave brought 02 no's of Amul Shrikhand(half kg) from Anand Provisions, Begampura, Aurangabad.Prop of this shoppy is Mr.Pande who has agency of Amul products .
      Manufacturing of the same was 0616 and expiry of the same was 6 month from the date of manufacturing.
      Sir, during lunch time when we open the pack it was hard and when we eat it's taste was changed We were surprised when we take a taste for the same .We kept the pack aside and after lunch it returned to Anand provision.
      You are requested to collect the same and give your finding immediately.
      Pl note u spoils our days happiness, Switness, joy and much more on the occasion of Vijayadashmi.
      Regards,
      Ravindra E Parode
      Plot No 19B2.Vidyut colony, Begampura, AurangabadMaharashtra,
      Phone no [protected].
      Amul / GCMMF customer support has been notified about the posted complaint.
      A milk booth in Thane west, Brindavan Society premises next to RAMBODI KOLIWADANAGRIK SANGHATANA, (a Mandir), is charging Re 1 more than the MRP printed on packets. Please take action and see to that they sell the milk at MRP or less than that.
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        G
        Gulati Punit
        from Darbhanga, Bihar
        Oct 11, 2016
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        Address: Anand, Gujarat

        Dear all,
        I am retailer from nainital uttrakhand market (M/s gulati gift house).
        I want to bring to your kind notice that distributor of nainital (M/s mohan character) does not supply stock to us even he does not pass proper margins to the retailer, and when we asked for the same he stopped the supply.
        Even none of company person visited the market for the same.
        It's my humble request to solve the issue.
        Amul sales team please help.
        Regards
        Gulati gift house nainital
        86, bars bazar
        Mallital nainital
        263001
        [protected]
        Amul / GCMMF customer support has been notified about the posted complaint.
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          aaruv
          Oct 11, 2016
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          Address: 380022

          Respected sir, this is frequently happening to each shop who are selling amul milk products, taking 2 to 3 rs extra on printed mrp. When to ask why shopkeepers saying this is how it is, if you want to buy you can or get lost.. Please do the needful for this. Customers are helpless in this case. We all residents of here gives this complaint. Thank you very much sir. I hope you will help us from this kind of suffering
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            J
            Jatinmodi86
            from Surat, Gujarat
            Oct 11, 2016
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            Address: Jamnagar, Gujarat, 361008

            Yesterday while i was going to purchase amul gold milk at 8 patel colony area one of famous vegetable shop jamnagar gujarat i am shocked to show the manufacture date is 12 oct 16 and today is the 10 oct 16... When i told to shop person he told me now company have starting pre dated manufacture date...

            Shopkeeper have not any proper answer and he told me that i directly ask to dealer...

            I have keept picture of the milk packet...
            Amul / GCMMF customer support has been notified about the posted complaint.
            I have bought butterscotch ice cream from one of your authorised distributor in jalandhar, punjab .The colour and taste of ice cream is totally different from original .My children fell sick after having ice cream .

            Amul gold milk manufacturing date - Comment #2576812 - Image #0
            Amul gold milk manufacturing date - Comment #2576812 - Image #1
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              P
              pavansai_ch
              from Hyderabad, Telangana
              Oct 5, 2016
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              Hi amul

              we are one of the retailer & distributor (APO) for exclusive amul products, since 4 years i have been seen the complaints of some people about their problems i felt that AMUL such a big brand in retail world is failing to solve the problems of their business Co-partners. its very pathetic that the Employees who are recruited for such a big brand are well educated, smart worker, honest to terms, team oriented etc. but in our state hyderabad telegana the milk was launched on 1st jan 2015 we are from the day 1 retailer for selling milk, i have seen that the whole team from amul milk from your executive level to Mr. gouran dixit are really worthless in maintaining the market, nothing is been maintained there is no proper levels, the rates have been hiked, there is no proper supply of curd which they have launched there is no proper marketing of milk, there are some issues from some distributors which are not been addressed properly my mr.dixit. i dont know how you people have hired such a foolish person who doesnt be on one word, there are many issues in hyderabad i am one of them, if you really want to know the issues, really want to solve the issues in hyderabad were you can get a good volumes of milk bussiness please we are here to tell mamy more which are to be sloved, kindly please post this to your higher levels for faster solutions if not i will have a second thought about amul, if not resolved my next mail will be to Mr. R.s. sodhi sir
              Amul / GCMMF customer support has been notified about the posted complaint.
              Shri Pavansai ... Let us have your contact numbers so that we can get in touch with you to know your problems and sort them out.

              J Rajan
              Senior General Manager
              GCMMF Ltd. Amul)
              [protected]@amul.coop
              [protected]
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                S
                siddfcb
                from Lonavla, Maharashtra
                Oct 4, 2016
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                Address: 400706

                I brought amul butter scotch ice cream party pack today with mrp of rs240 but the ice cream had a wierd taste like be milk being over cooked and a wierd texture also this completely ruined my family party. I request you to give me a refund or else provide a replacement as soon as possible. This type of service is not acceptable by a brand like amul.
                Amul / GCMMF customer support has been notified about the posted complaint.
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                  F
                  Fermin Jose
                  from Delhi, Delhi
                  Oct 4, 2016
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                  Address: 110096

                  Hi amul team,

                  I recently brought amul butter from two stores in delhi and both are giving me 5-6 month butter.

                  Please confirm why in delhi where i stay mayur vihar phase-3, we are getting 5-6 month old stock - maa 1402 batch number - it is packed on 19th may 2016.

                  Why are selling old stuff here and please confirm if this ur original product or a duplicate, since everything is getting duplicated now.

                  Awaiting a response and please provide new stuff to delhi people.

                  Also it tastes very oily, i wasted rs 40+ rs 40 for two packets in two days.

                  Thanks,
                  Fermin jose
                  [protected]
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                    M
                    mehtaankur
                    from Noida, Uttar Pradesh
                    Oct 3, 2016
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                    Address: Ghaziabad, Uttar Pradesh, 201014

                    We are regularly purchasing Amul milk from our local vendor at Windsor Park Indirapuram Society at Ghazibad in NCR region and today we have found that "Pink Colour" at bottom of the utensil in which we boiled it. This seems to contaminated milk and must have some chemical mixed it. This is highly pethetic and it so dengerous.
                    We tried calling your helpdesk number [protected] and nobody is responding.

                    Pleas take the strict action against those who are responsible for this and we have stored sample of the milk as well.
                    I have attached the pictures for your reference.
                    Pls take the action ASAP.
                    +1 photos
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                      Dr. Syed Younus Kareem
                      from Bidar, Karnataka
                      Sep 29, 2016
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                      Address: 507001

                      Recently i have purchased amul ghee from more super market, khammam town, dist.Khammam. Telangana state, india. I found that there is no ghee smell, no ghee colour, no ghee taste and i found that the sweets are also like oily and adhesive. Again i purchased amul ghee from city big super market, penta gadda bazar, khammam town, dist. Khammam. Telangana state. India. Every thing is same like above said. I am requesting the indian people do not purchase amul ghee this is the worst product available in the market. If you have any with you through it in dust been.
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                        Aki_007
                        Sep 29, 2016
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                        Address: 411052

                        Hi, as stated the details of your distributor in the subject line. My car was parked infront of an ATM. Your distributor(name n sap code mentioned in the subject line) have scratched my car from the left hand side while parking his vehicle to unload the crates. Driver name is Sushant Waghmare. It was subsequently been noticed by the persons out there and warned them for their malfunctions. Instead of repetitive warnings the driver ignored and scratched the vehicle. I had been in contact with the owner and the driver but they are giving me false commitments for past close to 24 hours. I had been in touch with the local police station for the same. I would sincerely urge to take seveiour action against the culprits and provide us with the compensation. I have forwarded the quotation to mr. Waghmare. It will be very nice if you take a cognisance of it. My details and phone number are: Name : Akshay Sharma, mobile: +91-[protected].
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                          Shilpa331
                          from Hyderabad, Telangana
                          Sep 25, 2016
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                          Address: Hyderabad, Andhra Pradesh, 500019
                          Website: www.consumercomplaints.in/new_complaint

                          Hi,
                          We just purchased the amul shrikhand - kesar pista flavour from the vijetha supermarket hyderabad today on september 25, 2016. When we opened the pack we found that there is a fungus mould in the product. The details of the product are as follows: pkd: 16/7/2016 b. No:vfa 198/3. Please find the attached photos here for your kind reference. And do the needful.
                          Thanks,
                          Shilpa
                          +2 photos
                          Amul / GCMMF customer support has been notified about the posted complaint.
                          I have bought amul cheese 1 kg block . in the middle of the pack there is a peice of plastic and lock of hair. This is v. Shameful and careless on ur part as amul is a big and reputed company. Kindly take strict action against this.
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                            swanda_m
                            from Ahmedabad, Gujarat
                            Sep 25, 2016
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                            Address: South Goa, Goa, 403001

                            I am from Goa and have similar problems akin to the woes of many highlighted on this forum with regards to shopkeepers charging more than the MRP on Amul milk packs. If we as an alert customer complain to the shopkeeper, they have the cheek to advise us to go elsewhere and purchase and if threatened that we will complain they further reiterate that they buy from other retailers who charge them the MRP price and so they charge us extra to compensate for their profit element. I have read countless blogs and your forum but it seems to me that like all the other countless letters of complaints, over these years, even my letter will fall onto deaf ears and blind eyes. But may I state that since I am an astute Advocate and know the intricacies involved with dragging this matter to the Consumer forum or for that matter to the Court, I HAVE NO PROBLEM TO TAKE THIS MATTER FURTHER IF YOU DON'T ACT UPON THIS COMPLAIN. ( PLS REPLY WITHIN 15 DAYS).
                            Amul / GCMMF customer support has been notified about the posted complaint.
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                              shekhar dixit
                              from Noida, Uttar Pradesh
                              Sep 22, 2016
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                              Address: Ghaziabad, Uttar Pradesh, 201007

                              Sir we are a small entrepreneur and we are suffering this problem from a year.
                              the distributor of amul in the area of shahibabad is not dealing with the customers properly.
                              even the dont have a sense of tlking and providing leaked packaged to customer and misleading them. plz help or change the distributor.

                              generally it happens we are paying for whole product atleast we should want fresh or even in good condition

                              please do something as soon as possible.
                              Amul / GCMMF customer support has been notified about the posted complaint.
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                                deepakrnayak
                                from Mumbai, Maharashtra
                                Sep 19, 2016
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                                Address: 400068

                                I am a regular user for Amul Milk which is available across the counter at our Sagar Dairy shop. The milk is being consumed by our whole family including a 2 year kid.

                                Most of the time, when boiled, the milk is getting a unbearable burning smell. We are getting around 3 to 4 half litters of milk pouches every day, Out of it usually for the milk from 1 or 2 pouches we are getting this smell. We are very much careful while boiling the milk on medium heat. But still it is giving smell and making it non-consumable.

                                We are seriously thinking of changing the brand if we dont get any satisfactory answer and action.

                                Hope you will revert.

                                Regards
                                Amul / GCMMF customer support has been notified about the posted complaint.
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                                  Nap Aap
                                  from Mumbai, Maharashtra
                                  Sep 18, 2016
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                                  Address: Mumbai City, Maharashtra, 400706

                                  I purchased Amul Butter 100gm from a Supermarket near my place. After opening the pack I noticed that the butter was sour and bitter taste. The details of the product are:

                                  Product: Amul Butter 100g.
                                  Batch No.: KAA0661C2
                                  Pkd. Date: 06-MAR-16 (best before 12months from manufacturing date)

                                  I want immediate replacement. Hoping to get resolution very soon.

                                  Thank you.
                                  Amul / GCMMF customer support has been notified about the posted complaint.
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                                    Rivu
                                    from Guwahati, Assam
                                    Sep 18, 2016
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                                    Address: 831002

                                    I bought amul taza milk( tetra pack). It was manufactured on july, 2016. After opening the pack we noticed that the milk was spoiled and undrinkable and could have food poisoned if anyone would have drunk it even though it was properly stored. We are your regular customer and blindly trust your brand. Please look into the matter.
                                    Regards,
                                    A concerned consumer of amul products
                                    Amul / GCMMF customer support has been notified about the posted complaint.
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                                      Zini
                                      from Surat, Gujarat
                                      Sep 16, 2016
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                                      Address: Surat, Gujarat, 395009

                                      All Retailer shop near Ajmeri Flats, rander, surat selling Milk at 1 rupee extra cost than MRP even when in morning and afternoon without kept in freeze. Kindly take action against them so we as end consumer are not affected.
                                      In morning milk tanker keep the milk which is sold at 1 rupee higer the price of MRP. Kindly take serious actions against them as they are theives to Indian economy.
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                                        SOURABH SINGHAL
                                        from Mahoba, Uttar Pradesh
                                        Sep 16, 2016
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                                        Address: 110027

                                        Mere dookan ka naam balaji store ha jo ke tagore garden mai ha hamara doodh amul outlet tagore garden se aata ha kal hamne doodh nahi mangwaya kyoki hamare pas doodh bach raha tha toh aaj usne hame doodh nahi diya mai uski dookan par gaya toh bola ke tumne kal doodh nahi mangwaya isliye nahi bheja or kahta ha aage se lena ho toh lena warna mat lena
                                        So plz improve it
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