Amul / GCMMF Complaints & Reviews

Dear sir
my self seemant bajaj leave in indore (m.p.) . my complaint is that i have a 1 kg pack of ghee which is buy from govind kirana, near kalani nagar, indore . then i got a bad quality product, ghee smell like a dalda . i have through the reaper
when opening so i am unable to expose more detail . please see it seriously.
thank
15/09/2016
mob. [protected] and mail [protected]@gmail.com

I had already made a complaint regarding your poor quality of curd under the complaint no.85635 which is not resolved even after the lapse of even more than 2weeks. I followed up number of times overr the telephone & I was given a telephone no.[protected], when I approach the same number Mr. Nimesh Kumar misbehaved & talked rudely. I am unable to understand from where & when the complaint to be resolved. I hope that immediate action to be taken if you failed to resolve thos matter within 2days, there will be no alternate other than to seek the legal remedies.

We are regular customer of amul and consider amul as better option than any other brand available in market. However we are taken aback by the milk we bought today on 06/09/2016. We bought today 2.5 l of toned milk, it had smell as if some medicine is dissolved although it tasted normal but it's smell is a clear sign that something is wrong. It has use by date of 07/09/2016 and written bf30 a m over it in blue ink (Stamp).

We have kept 4 samples of the same lot with us hoping that amul will resolve the complaint very soon.
Resolution expected:- assurance of quality as well as replacement of milk delivered.

I have bought 10 packets of amul milk on 20 aug - single toned from ghaziabad retail shops
All 10 packets milk got deteriorated after boiling
Logged a complaint in amul # 84985
It's been 17 days no one have bothered to look into the complaint
I have called amul customer care 7-9 times
Everytime they say we will talk to ghaziabad office they will deliver 10 packets of fresh milk
But no one have even...

I have bought Amul cone pista Badaam flavour and there was no waffle it was filled with ice cream straight and as soon as you remove paper there was straight I read licking out and spooling out melting all over hand and on paper and break from middle and have pics as well if you need to see let me know the email address I stay in Anand only and have bought this from Ganesh chokdi Anand
Anug Patel
[protected]
Patel.[protected]@hotmail.com

So I bought a pack of AMUL cheese slice 3 days back from mittal store kanchanjunga appartments sector 53 NOIDA (u.p)
and when i ate it ...it tasted so bad like so sour and so sticky . it was actually so sticky that one can not even chew it.
the expiry date was fine in the back but the product seemed old to me somehow because of the way it tasted.
i hope i get a replacement of that

I have purchased 5 amul milk toned from anand diary, sonepat (haryana) which are dated 30.08.2016 and milk spoiled/burst immediately while boiling. I have deposited packets with anand diary, sonepat. Anand diary has denied to replace those pkts and told that company is not hearing any complaints and he told me that amul authorised agents of sonepat says that don't purchase amul milk if you have any complaint. This incident has been happened many times. Please give me solution. How can you run this business on the health of people??

Sir, shop-subham dairy, secter-2a, shop no-5, owner-ajit, [protected], complained no-80683, 12.7.2016.1ltr toned pkt milk is not available at shop, many complained done but nothing done, simply gave assurance, simply eye wash ghaziabad up area office telephone numbers never respond, I contacted the concerned authorties on tele no-[protected], [protected], [protected] & send message also, still nothing done since 12.7.2016. lastly I am requesting to solve this, hope early action pl &awaiting reply.regards-rkvarun-[protected]

Sir,

This is regarding the 150 gm amul dark chocolate packet i bought from a nearby shop on 17.08.2016. The packet was having batch no. Kia1961 having expiry date as 14.07.2016 and lic no.[protected]. To my utter shock and disgust, i found dead common indian black ants, camponotus compressus, burried inside the chocolate, that came out in my mouth while i was consuming it. Apart from ghastliness, it can cause serious health issues as ants carry deadly germs. This is of great concern for the children too who are the major consumers of chocolates. This also raises serious question mark on the hygiene conditions maintained in amul manufacturing units. Your company is highly esteemed and considered to be trustworthy but such kind of attitude is not acceptable when there is such large brand loyalty towards you. Kindly revert me regarding the compensation i can expect from you and regain my confidence in your products.

Thanks

D. Pakrasi

I had procured a Amul Cheese slice packet of 50 from the market. Though the expiry date is still a few months away, the AMUL product has developed fungus like black marks on the slices in-spite of being refrigerated. We have spoken to the customer care on the helpline number twice in the last one month who promised immediate action by sending someone to our house, but like any other big company only interested in making money, there has been NO RESPONSE from AMUL.
Can I request someone in the hierarchy to kindly respond and take remedial action.

I purchase daily 5 10 bags of "Amul gold" everyday. We normally buy these milk from authorised retailer shop only available in our area.
But from last few weeks, that authorised shop owner charges ₹1 extra per each bag of "Amul gold".
I hope it is done with your consent.

Name & location of dealer.
Name : Mishra
Location: ITI Road, Fatehpur
customer
Rakesh ADvocate
[protected]

We use 10 bags of "Amul gold" everyday. We normally buy these milk from authorised retailer shop only available in our area.
But from last few weeks, that authorised shop owner charges ₹1 extra per each bag of "Amul gold", "Amul Shakti".

We generally encounter such kind o[censored]nofficial extra charges from non-authorised dealers. But now if authorised dealers are charging such extra money, from where we should buy the milk.

Name & location of dealer.
Name : Baroda dairy
Location: Below labh residency,
Atladara, Vadodara,
gujarat-390020. India.


Kindly take the issue on serious basis.

Waiting for your positive reply.

Thank you
Regards,

-Hitarth Changani
R&D, Sun pharmaceutical Industries Ltd.,
Vadodara, Gujarat.
Email: [protected]@gmail.com
Ph: [protected]

I have purchased 1 litre amul lassi (plain) and found when opened today it is smelling foul. would request kindly do the needful to check immediately. i have purchased from Amul Shop near Hatibagan (kolkata). request you to have a complete detection of the product. i have opened it today it was sealed and it was in refrigerator. the purchase date was 13th August 2016

Amul milk is the best milk among all others.Bit the only thing i dint like is the packaging.Earlier it had a pouring lid but now they dont hav it.The lid was best way to preserve as well as use it.Even the 200ml tetra pack also dont have a straw.It says to cut and pour.kindly request you to bring back same quality packaging.whatever the milk is the best but just improvise the packaging.
Thank you

June3rd I have bought a “Amul” chocobar from ice-cream parlour for my 2.6 year old KID.
My kid was eating a Chocobar of “Amul” and while eating she bit on something hard.
Immediately she spit it out to find a big metal nut which were inside the chocobar causing injuries to her teeth and mouth. I dumped the rest of the ice cream in the sink and let it melt to find something else inside but couldn’t see anything else apart from metal nut .
Shes lucky that she didn't swallow of it
I didn’t expect this kind of poor quality from reputed company like “Amul” which is directly effecting human health
If my 2.6years daughter could have swallow it what will be the effect on it and who will take the responsibility for this kind of careless activity
I have not received any response from Amul, hence I need compensation for the suffered child from Amul and Amul should say publically sorry

I bought amul vanilla royale 2ltr. Pack. The taste of the product is not as it usually is. It tastes more powdery and the vanilla flavor is not to be found anywhere. I buy this flavour on a regular basis and it is the first time it was really bad.
Batch no.: mka-184/1
Date of packaging: 02-jul-16
Area of purchase: panchkula, haryana.
I hope you will do something about it.
Thank you
Isha
House no.1576
Sector 21
Panchkula
Haryana

I have found one half inch long iron nail in one of the Amul ice cream cone which my two year son was eating.
If swallowed it could be highly dangerous.

I have strong concerns on this serious issue.
I can show you the actual photographs taken after that.
Kindly take a serious action against this.
If such a branded company has no standards then how can we eat any packaged food in market.

Dear madam/sir,
Ever since you have increased the cost of amul packet milk by rs.1 per pouch of both half litre and one litre, distributor from our area has stopped supplying 1 litre pouch.
I made complain at amul customer service through phone but to no avail. This malpractice was published in hindi newspaper because this practice has been rampant through out ghaziabad but distributor hasn’t budged to supply 1 litre packet.
My residential area is vaishali sector 9, ghaziabad.
Kindly get this checked immediately.

Sir i bough Amul butter scotch 2 ltr, but this time ice cream test was change, i have been purchased regular shop weekly ones. I[censored] want to check so i keep in my refrigretar.
I m from nagrathpet bangalore.
My number is [protected] Abdul Rahim

Hi this is dr.kamal from M.P.shah govt medical college jamnagar. we have a AMUL products outlet in our college. but vendor always charges more than the MRP. this is not only my experience but most of the students have experienced being overcharged and rudeness of the vendor on asking the overcharged amount. as milk bag was costing 18rs i was charged 20 rs and when i asked for change he replied of not having change and he won't give it either since AMUL is not paying them for selling milk and its his commission. fine him for overcharging and a warning that such incident is not repeated in future will set an example for others also. thank you.