Amul / GCMMF Complaints & Reviews

Last week i purchased 1kg gee in reliance fresh and i found black spots in it. So please take necessary actions. Amul have goodwill but i never expect from this amul. Literally last month i purchased paneer ice cream slab and gee but i didn't get any defective from that products. But this time i don't know what happened for this. Please make it correct.

Dear sir,
Greetings of the day...
I am a regular user of amul milk. Today i first time noted that when we started boiling milk it started turning yellowish. There were yellow spots on the surface of milk. Image is attached with the mail. Image of amul polypacks also attached with the milk. What may have caused this i am concerned regarding the quality of milk we are consuming. Pl look into the matter.
Vasudev gupta
Ballabgarh, faridabad
[protected]

I purchased amul full cream milk on 12jul with batch no. Mk 05 be (Best before 14th july 2016). On tasting it, seemed as if there were chemicals in the milk. The taste it left on tough was very bad, like of a chemical or detergent! Kindly improve your quality, and not play with the lives by putting adulterated amul milk in the market! Just because your company has targets for processing certain amout of litres of milk evryday, doesn't mean tht you would put in adulterants in the milk in order to meet the target! Repercussions on health are serious!

Dear sir,

I would like to bring to your notice the sale of stale (fungus ridden) amul products at reliance fresh supermarket in coimbatore (tamil nadu). i happened to buy a can of amul shrikand yesterday (10th july'16) from a reliance fresh store and when i got it home, to my dismay the pack was contaminated with fungus.

Apparently the storage of your products (and several other brands as well) in reliance fresh supermarket is well below the minimum standards and this is leading to people knowingly or unknowingly consuming unhygienic food. i could also witness that your brand of butter and cheese are being sold at 50% discount in what apparently seems like a good deal for customers. but in reality, these are products whose quality is suspect as most of them are drenched in water for god knows how many days. i can provide you further visual proof of various such products of your brand sold in an unhygienic condition by reliance fresh if need be.

I have attached images of the product brought by me yesterday as proof of the allegations. i hope amul, being one of india's most respectable brands shows more accountability towards it customers and takes the strictist possible view of how their products are being handled by various stakeholders in the supply chain. i would want to know what action has been taken against this particular case so that i can continue to trust amul as a iconic brand.

You may please note that i have been a great fan of amul since childhood and would not want its reputation to be blemished in any manner whatsoever.

Details of the product are described below:

Product name: amul shrikand (elaichi flavour)
Batch no. : vfa 113/2
Packed date: 22/apr/16
Lic no. :[protected]
Retailer: reliance fresh
Retailer address: #237, sathy main road, saravanampatti, coimbatore - 35


Looking forward to hearing from you.

Regards,
Girish. s.
[protected]

Today the date is 7th July 2016 and the manufacturing date on the Amul Milk Packet Gold (500 mL) is of 8th July (thats one day advance). Hence, the manufactured date is being faked.

I bought 1 & 1/2 kg full cream milk today (7/7/2016). When I put the utensil of milk on low flame, after 10-15 min, the milk boiled and coagulated, even though the utensil is washed and dried beforehand.
Milk is also not expired.
I bought this milk from the nearest retailer shop.
It is an humble request to please take appropriate action against it.

My name is md sanaullah ansari i am giving a camplaint abut my brother pasport my brother name jeyaullah ansari i was submit afrom for new passport on 22/3/2017
Fil. No pa10p[protected]
Date of brath. 01/01/1994
I am living in bihar
Addres. Village. Bagha. Post bagha. Thana. Kanhauli. Vi.. Mejorganj distic sitamarhi. Bihar. Pin 843332
Pls solv my problam at my brother passport
Thaning

Dear Sir

This is to bring to your kind knowledge that I am a proprietor of a shop in Lajpat Nagar, Krishna Market. I buy Amul Milk everyday around 70-100 litres for further sale. We have huge demand of Amul milk but since last 3-4 days the milk that you provide is getting spoiled in morning itself. We have been receiving lot of complaints from customers also and because of this everyday we are incurring huge losses of about Rs.7000-10, 000/-.

Yesterday when I complained to Amul, some gentlemen from Quality department came to my shop and inquired and took things in writing in a Report form but did not to anything. Today again they called up to ask about milk and today again about 70 litres milk got spoiled (tastes sour and looks thick and yellow) but those official did not take any remedial action against this.

Amul is such a big brand and so we expect some prompt action regarding this so that we don't incur losses everyday because of the quality of milk.

I would appreciate your immediate attention to this matter and revert mail.

If I can be of assistance, please do not hesitate to contact me on [protected].

Recently I purchased a sealed Amul Shrikhand dated[protected]which expires after 6 months) and on opening the sealed cover I found fungi in upper half portion (Product batch no. is-UFA115/2, bar code[protected], CM/L[protected].I am really disappointed with the quality of product offered which could cause food poising to customers.

Compalint against product amul lassi mano flavour. Rotten taste and smell when packet pierced. Stomach upset after drinking 2 sips. I seek compensation for the hardship. Pkg 24 april 2016 l6. Batch no: GAA 1151. Purchased retailer Berhampur, Odisha. Hari om confectionary. Approriate damages should be paid by a company of such repute as Amul for putting customers like me in peril. Purchased date : 22.6.16

Sir,
I need to complaint regarding the extra cost charges for milk packet on departmental stores.
Nearby my locality i had to purchase a milk packet of cost 19 rupees, but all departmental stores charges 1rupees extra for it.
I dont know why...but due to TV advertisement ...jago ghrahak jago...they prefer to complaint regarding this misleading cost.
Now nearby my locality all the depatmental and dairy are been charged for 20rupees.
I hope u will look into this matter and hoping for soon action on this activity against dairy and depatments.

M/s
We want to bring in your kind notice that your toned milk of blue colour are now selling more then mrp in market
When i went to to shop which is located in utter pradesh city jhansi location khati baba near seepri they are selling your toned milk more then its mrp that productis of 20 mrp is being printed and they are selling this of 21 rs in market and when we ask that why they are charging more then mrp then they told us that amul ltd told them to sell that product more then mrp.
And we are disappointed by this statement
I[censored] r enable to take step then we will take a legal step for this
Thank you

I had made a complaint to the company and also through your medium about the fungus infested cheese slices. I got only a couple of phone calls from possibly one Mr. Shukla in Mumbai and that is the end of it. I would like you to pursue the case as also let the public know about it
Shailja Malhan.
I am giving below the mail, which I had sent to the company [protected]@amul.coop.
Dear sir,
I hope that you do consider the feedback from your customers as valuable. My experience has been otherwise though..
I have complained twice online regarding a packet of fungal infected processed cheese spread(20 slices) which I purchase from D'Mart Mulund west at a cost of Rs 212 and PKD March 2016.
I have kept the packet with me hoping that somebody from your end will collect it for investigation, but that has been fruitless so far.Would you like me to publish it in the media?
Thanks
C K Malhan

Amul has tied up with 24*7 fresh milk

They collect money and do not supply milk . First they used to take by credit card now they collect cash.
[protected] Order No.

3/31/2016
Madhu Jagwani
₹1, 080.00
Processing

They take the money and do not supply
I have recommended tosome friends. They have paid cash and now they are all blaming me.
Lata[protected]
Complaint No 0151 by Ms snehal

The anjeer used in sugar free probiotic icecream of batch number gaa1562 are bitter in taste. This is the worst quality of icecream that i had tasted. I would really like you to check the quality of your icecream. This is something that has happened for the first time. Amul being one of the biggest and most trustworthy companies in india should maintain the quality of their products. This is something which would make me think twice before buying your products again. I would really appreciate if you could answer me back.
Thanks.

I purchased an Amul butter and found a bad odour in it. Following are the details

Purchased from: Patel General Store, Opp Patanjali school, Alka Society Street No. 3, Opp Mavdi Main Road, Rajkot 360004

Product details of Amul butter
Lic No. : [protected]
Weight : 200gm
Price : 40.00


Purchase Date : 13th June 2016

The product has been returned to shopkeeper as he hadn't agree to replace the same. Request you to replace the same and take necessary action as soon as possible.

Thanks
Bhargav Madia
[protected]
Rajkot

I bought Amul lassi on 13th June 2016 from vendeman machines in Infosys campus, Pune. When I opened it, to my horror, the seal was already broken and it appeared as if the lassi was replaced or water was added in it to cover up the content. The lassi was also not as thick as it should be.
Besides that, as I was thirsty, I drank it and as soon as I drank it, I'm feeling nauseous!
Kindly see to it that the seal is replaced with a much better seal for Amul lassi as the seal now looks easily breakable.

I am a regular user of amul cheese. This time, i got fungal infested cheese slices and complained twice to the company by e-mail at [protected]@amul. Coop as follows:

Dear sir,
I hope that you do consider the feedback from your customers as valuable. My experience has been otherwise though..
I have complained twice online regarding a packet of fungal infected processed cheese spread (20 slices) which i purchase from d'mart mulund west at a cost of rs 212 and pkd march 2016.
I have kept the packet with me hoping that somebody from your end will collect it for investigation, but that has been fruitless so far. Would you like me to publish it in the media?
There has been no response at all from the company. I wish to bring this to the notice of other users of amul products.
C k malhan

When opened i found two candies in a single pack however the test was faulty.
i boughat the candy from amul outlet B.J arcade Suncity rd Anand nagar Sinhgad rd Pune.The photograph of pack is attached here with.
this is consecutive second incident in a day where in the test of amul product was faulty.
In the evening we were group of 7 to 8 people. We had amul ice cream in a cone. Some space of the cone was remarkably void. When we started eating we found that the taste was faulty. We brought both the things to shop keepers attention and he promised that he will inform the sales person. This Amul outlet was newly opened near lohegaon bus stop. The mfg date on the packet was April 2016.

Is amul loosing the taste of ice cream. The taste of the ice cream was almost similar to old ghee.
You can contact me on [protected]@yahoo.co.in

Today i bought two packets of amul masti dahi (400g poly pack) which are priced at mrp rs 25/- each, from shyam stores, shopping centre, co-operative colony, bokaro steel city, bokaro jharkhand. I was quite aghast when the shopkeeper charged me at rs 28/- per packet instead of the printed mrp of rs 25/- per packet. When i asked why is it so that the selling price is more than the mrp, he informed that they get the amul products (Largely milk and curd) at prices higher than mrp (At least +1 rs). So they have no choice but to sell it at higher prices.
Request you to immediately investigate into this stark violation of consumer rights. Please let me know the action taken immediately before i take on other resort.