Amul / GCMMF Complaints & Reviews

Dear madam/sir,
Ever since you have increased the cost of amul packet milk by rs.1 per pouch of both half litre and one litre, distributor from our area has stopped supplying 1 litre pouch.
I made complain at amul customer service through phone but to no avail. This malpractice was published in hindi newspaper because this practice has been rampant through out ghaziabad but distributor hasn’t budged to supply 1 litre packet.
My residential area is vaishali sector 9, ghaziabad.
Kindly get this checked immediately.

Sir i bough Amul butter scotch 2 ltr, but this time ice cream test was change, i have been purchased regular shop weekly ones. I[censored] want to check so i keep in my refrigretar.
I m from nagrathpet bangalore.
My number is [protected] Abdul Rahim

Hi this is dr.kamal from M.P.shah govt medical college jamnagar. we have a AMUL products outlet in our college. but vendor always charges more than the MRP. this is not only my experience but most of the students have experienced being overcharged and rudeness of the vendor on asking the overcharged amount. as milk bag was costing 18rs i was charged 20 rs and when i asked for change he replied of not having change and he won't give it either since AMUL is not paying them for selling milk and its his commission. fine him for overcharging and a warning that such incident is not repeated in future will set an example for others also. thank you.

Bought a chochip ice cream family pack today... Stating 25% extra.
But nothing extra was there in the family pack.
Sending pic of the same.
Dr shazia khan.

Quality of milk is very poor. I use to purchage it from local shop but in month aprox 10 ltr. milk fat jaat hai. Local shopkeeper is not taking any responsibility. Please investigate and share the root cause of this issue. I am facing this issue from last 2-3 months.
Please also me know what corrective actions you have taken and by when this issue will get resolved.
If not able to resolve, please stop manufacturing of milk.

Hi;
I bought amul full cream of 1 litre on 31 july 16(Sunday). When i start boiling it showed like milk ejaculation(dudh phatna). Sounds like bubbling likewise comes at the time of milk ejaculation. So; i poured 1 tsp of vinegar but its not ejaculated completely. Then i poured 10 tsp of vinegar 1 by 1 but still the condition was same. Then i poured 1 bowl curd then again the condition was same. So; finally i poured lemon juice of 3 lemon( ~15 tsp) . But i shocked to see that still it was same as it was initially. So; i want test of that amul full cream milk. That's why i can get to know that it was pure milk or case of food adulteration.

Replacement of cheese cubes as cubes were foud to contain fungus.I have pursuing the same for the last 1 month since the time I bought them.I have yet to see a worse customer care service centre.

MFR: GCmmf
ADD:Address:
Gujarat Cooperative Milk Marketing Federation Ltd.
Amul Dairy Road,
Opp: Hotel Surabhi,
Anand - 388 001,
Gujarat, India .
Phone: +[protected], 258507, 258508, 258509
Fax:+[protected]
Email:[protected]@amul.coop

I am a shop keeper i am regularly purchasing your amul milk from your distributor in gurgaon sector-49.
Everyday i purchased 6 carrate milk as well as dahi and chaz. But every there i 1-2 leaked polypack in it.. When i said same thing thing to driver they said you check before take.. Then from next day i want to check it but both 2 guys are in such a hurry that as i am check they left from my place.. They regularly first take money how much i have to buy and then went to van and give to us. They are using abusing language and say this is your choice you have to take milk or not. We are not responsible.

Please look into this matter.

Your sincerly

Ankit chaudhary
[protected]
Everyday fresh
Sector-49 gurgaon

Dear sir..
This is complaint to bring to your kind knowdlege to our problem. I am propertieor of ravinder general store in kot sadik, jalandhar... I buy your milk product every day for further sale... But from sometime approxily from last 16 days the delivery of your amul products is not according to my order... And in my opinion only the responsible of 2 sale boy rahul mb. Ni. [protected] and manish mb. No. [protected] having our area to sale ur produt... I request you to resolve my problems and. Take some action against them. Otherwise i have decide to quit from amul distribution and decide to join verka.. Thankful to you..
Your faithfully
Ravinder kumar
Ravinder general store
Kot sadik, jalandhar
Mb. [protected]

I'm shop kipper from Ambala haryana. 25-7-16 .i have purchase Amul milk for suplaair. I'm yellow packet sale out Custmer. Milk Yellow packet open but milk ki jghaa packet Mai lassi thi...what is this.. .26-7-16 checked pkd smel we agree smell. But suplaair no response. ...mik is namkeen ND smel
Ambala haryana
Sharma confectionery
[protected]

Sir. I have to say that the milk which is coming in our shop is not good. Their is complaint that the milk is getting seperated on boiling and this is the problem in fresh milk. Your authorised person mr. Yogesh sodhi area incharge of hari nagar new delhi-110064
Mob. [protected]
He is not picking up the call and he is not willing to come on the shop and refused to help. I am a shopkeeper in hari nagar ms block
M/s chirag trading.
Please see into this matter and contact asap. On mob. [protected]
Name: sanjeev gupta (Owner)
I have 70ltr milk left at my shop and the customer have taken back their spoiled milk to my shop. If you were not paying attention to my problem, so i am sorry i have to file a consumer court against your company.

Respected sir,
I had bought masti dahi on 19/07/16 from shree dudh sagar which is located in borivali west babhai naka on the pack it was mentioned b. No ika193 pkd on 11 july 15/x/20 and to my surprise when i opened it smelled like something which was rotten for days then i went and changed again but when i opened it smelled the same but when i returned it to mr d k patel he refused to pay me back the money since he told the company might not pay him back for the so called product i would like the company to advice the shopkeepers that if any customer complaints of their product then they should at least return the money or exchange any product. I feel very dissatisfied and disappointed regarding amul policy which has lots of name and has a quality which no one can compare and i feel that from now on i will not recommend anybody for amul products in future in which company only cares of profit instead of customer satisfaction. For reference my email id is [protected]@yahoo.com tel no [protected]

Resp sir
I was used your product since 08/2006 when i was posted at ahmadabad and it is mentioned that amul products very good. I was transfer to new delhi on 09/2009 and using & purchased amul product here also now i am residing at 589, sector-4, r. K. Puram, new delhi - 110022
I had notice that your supply at above address are not in punctual in time as-well-as quality also and your supply of caw milk on dated 13 & 15/07/2016 are not satisfactory & when boiled caw milk, it was not in position to use (Cow-doodh fhat gaya on both days).
Milk trader m/s gupta provision store, sector-4 r. K. Puram, new delhi - 110022 not taken responsibility they give us secession to compliant directly to amul company.

B g garg
+91 [protected]
[protected]@gmail.com

I am very sure by bad smell that it is not original amul ghee.
I have still with me that fake ghee.
Please check it.
Also i will tell the store from where i bought.
Please take action.
I got red marks all of my body after consuming that ghee.
I request food inspector to reach that store and check that ghee.
It is very serious matter.
Related to health

Kind attention

This is to bring to your kind notice that yesterday the amul slim milk pack received from m/s dutta mart, retailer (Distributor:city enterprise, piyala, durgapur-713208) was tasting like water while oily droplets are floating on top & milk particles were seen like floating separately in masses.

The matter shall be treated seriously, looking forward for stern action in this regard. The same thing while enquired with the retailer is found to be repeated in case of other customers too.

Last week i purchased 1kg gee in reliance fresh and i found black spots in it. So please take necessary actions. Amul have goodwill but i never expect from this amul. Literally last month i purchased paneer ice cream slab and gee but i didn't get any defective from that products. But this time i don't know what happened for this. Please make it correct.

Dear sir,
Greetings of the day...
I am a regular user of amul milk. Today i first time noted that when we started boiling milk it started turning yellowish. There were yellow spots on the surface of milk. Image is attached with the mail. Image of amul polypacks also attached with the milk. What may have caused this i am concerned regarding the quality of milk we are consuming. Pl look into the matter.
Vasudev gupta
Ballabgarh, faridabad
[protected]

I purchased amul full cream milk on 12jul with batch no. Mk 05 be (Best before 14th july 2016). On tasting it, seemed as if there were chemicals in the milk. The taste it left on tough was very bad, like of a chemical or detergent! Kindly improve your quality, and not play with the lives by putting adulterated amul milk in the market! Just because your company has targets for processing certain amout of litres of milk evryday, doesn't mean tht you would put in adulterants in the milk in order to meet the target! Repercussions on health are serious!

Dear sir,

I would like to bring to your notice the sale of stale (fungus ridden) amul products at reliance fresh supermarket in coimbatore (tamil nadu). i happened to buy a can of amul shrikand yesterday (10th july'16) from a reliance fresh store and when i got it home, to my dismay the pack was contaminated with fungus.

Apparently the storage of your products (and several other brands as well) in reliance fresh supermarket is well below the minimum standards and this is leading to people knowingly or unknowingly consuming unhygienic food. i could also witness that your brand of butter and cheese are being sold at 50% discount in what apparently seems like a good deal for customers. but in reality, these are products whose quality is suspect as most of them are drenched in water for god knows how many days. i can provide you further visual proof of various such products of your brand sold in an unhygienic condition by reliance fresh if need be.

I have attached images of the product brought by me yesterday as proof of the allegations. i hope amul, being one of india's most respectable brands shows more accountability towards it customers and takes the strictist possible view of how their products are being handled by various stakeholders in the supply chain. i would want to know what action has been taken against this particular case so that i can continue to trust amul as a iconic brand.

You may please note that i have been a great fan of amul since childhood and would not want its reputation to be blemished in any manner whatsoever.

Details of the product are described below:

Product name: amul shrikand (elaichi flavour)
Batch no. : vfa 113/2
Packed date: 22/apr/16
Lic no. :[protected]
Retailer: reliance fresh
Retailer address: #237, sathy main road, saravanampatti, coimbatore - 35


Looking forward to hearing from you.

Regards,
Girish. s.
[protected]

Today the date is 7th July 2016 and the manufacturing date on the Amul Milk Packet Gold (500 mL) is of 8th July (thats one day advance). Hence, the manufactured date is being faked.