Amul / GCMMF Complaints & Reviews

Amul gold pouch 500ml MRP is 32Rs but retailer sold it on 33Rs or 34 Rs.
Address: Uma society halol Panchmahal Gujarat

Purchased two packes of amul masala buttermilk in Pune. The taste was so bad, it tasted like detergent or shampoo, had to throw away after having a single sip.

The seller who is near by us of amul products... He was sell us 22-5-23 date of pouch on same day... & when we boil that milk... All 4 pouches are spoiled... & then I go to that seller... & want to change 4 pouch... But still no any response from them

I have been complaining since almost 1 month now...via multiple emails and phone calls regarding this 1 product which is stale..
There has been no revert or phone call from your side except Day 1, wherein the complaint was addressed, but to no resolution now.

I have kept the said stale product in my fridge from last 1 month now..and i really need someone knowledgeable to help me in resolving this issue.

Please check my emails sent from ca.[protected]@gmail.com...
Product full name: Amul Fresh Cream

Packet Size: 1 litre

Batch No: GAV0713

Mfg/Used by Date: 10/JUL/23

Contact no: [protected]

Total No. of Packets : 1

Your complete address with pincode: B 1101, Anmol Towers, Govindji Shroff Marg, Opp. Patel Petrol Pump, Goregaon East, Mumbai - 400104.

Dear Team
It's common knowledge that cheese products are rich in Calcium. But Amul cheese slice packs do NOT have any mention of Calcium contents in nutritional information section.
Please let know whether Amul cheese slices contain Calcium, if yes then why its not mentioned on cover packet.
PFA Amul cheese slice packet picture.
Regards

The cheese slices received by us were damaged, the texture of it was gooey and slimy.
despite of complaining several times about it there is no response.
i would appreciate a return of the product
i called them between five times between 28 april to 24 may

I bought amul masti dahi today via swiggy instamart
Its expiry is 27-06-23.
Dahi is badly sinked and the taste is also very bad..
It seems the packet is having white water into it.
I complained the same to swiggy, but they are not able to help me.
Please look into the matter.

There is no expiry date mentioned on the package.

There so no any expiry date written on amul icecream packet.

I have purchased 2 packets of amul diced cheese from Rajmandir Malviya Nagar New Delhi and not within a month has over the cheese gets moldy. The cheese has kept inside the refrigerator after that also it gets moldy. Please change these cheese packets as soon as possible.

Sir,

We bought the Ice Cream of Amul Shahi Kulfi tub.

However to our surprise, the same was found broken at the upper side of the lid. I am forwarding some photos taken by us for your reference.

Please go through the same and kindly get the issue sorted out.

Thanks .
KAVITA

The local distributor no supplying products as per requirement and even he did not receive his phone about any query. Even he doesn't know jis stock of ice cream.his behaviour is so bad .

The distributor of our area is charging way more for Amul ghee products than they should be charging. the MRP of Amul Ghee 1l pp is 635/- and the expected rate from the distributor should be approximately 581/- while the distributor is charging 601/-. Ok address the issue to the distributor, after confirming the rate with other distributors, he rejects to take any responsibility of the mistake, if it is, saying that's the price it is. Retailers in the area get's very less margin on MRP and is same for all the retailers.

My email: [protected]@gmail.com
Distributor: Adinath Enterprises, GD - 3&4 Suyog Industrial Estate, LBS Marg, Vikhroli - W, Mumbai - 400083, Maharashtra - 27

There was a dead mosquito inside the ice cream pack when it was newly opened. I request you to take this seriously and ensure this does not happen going forward.
This was very very unexpected of Amul.

I already complained to Amul customer care via email but Amul service is very disappointing. This is reg bad or very poor quality of icecream bricks which I purchased from my near shop. It’s smelly and like rotten medicine taste.
Amul should feel shame why they unable to resolve customer issue despite being asked many times. If this is continue Amul will soon be closed and there are good companies coming in market.

Sir/Ma'am
I want you to complaint about the distributor milk. They don't provide the milk on time. Milk arrives till 9am due to which many customers go back. When we went to distributor he didn't responded to anything . He said that he didn't know anything. I request you to change the distributor or resolve this problem as soon as possible.

Sir/Ma'am
The distributor of our milk is not providing milk on time. They supply milk till 9am which is not right. Our many customers need milk on time due to which they go back. When we went to distributor he behaved badly and didn't listened anything. They now stopped the supply of milk.I request you to provide us new supplier . I request you to resolve this problem as soon as possible.

Stick crums in every bite of ice cream

I purchased cheese Dt 9th April from store and i find fungal in the cheese, Packed date 25 Jan 23Exp date 25 Jan 24 BN KFY051, Please do needful,

Hema Shah
[protected]

Amritesh mishra
5:33 AM (9 minutes ago)
to customercare, gcmmf, retail

Hi,

This is an issue regarding rude and abusive behavior of Janta Chowdi, GIDC, Anand, Gujarat outlet person (near Charotar Gas)

This incident is of 14 April 2023. I enquired about various family pack ice cream, no family pack was available at their outlet. When I asked him why it is not available, he told me to go from here and get from other outlets by abusive words. The incharge name seems to be Pawan Singh Chauhan, His number is [protected]. He is very rude and seems to have no control. There is no system. The store is also not very clean. When I told them that I will make your complaint, they said you can do whatever you like. Nobody has any fear of any complaint as if they are the owners. Nobody cares about their work and nobody is bothered at all. THis is indeed not expected from a reputed organization like AMUL. The previous contractor was too good. His service was excellent. However it seems that AMUl needs to pay attention to their service. There has to be a system and at least the people should have some basic manners on how to talk to the customers and how to treat them. Somebody in AMUL has to take this responsibility. The stores cannot be handed over to such rude, unprofessional and incompetent people.

Looking forward to taking strict action against this outlet.

Regards
Amritesh Mishra
Mob: +91-[protected]