Amul / GCMMF Complaints & Reviews

I purchased Amul cheese slices (100 gm) pack form Reliance Fresh store located at IGATE-Patni Complex, IGATE knowledge park, Airoli Navi Mumbai on date 29/12/2014. Product packing date is 8/14 with the validity of 6 months. When I open the packet, I observed that cheese slices inside the packet are infected with fungus. It was very shocking incident, when I reported this to Reliance Fresh manager then he pointed towards company (Amul) packaging and handling issues with the product. They are further investigating on this. Is it possible for you to investigate at your end so I can get clear understanding on how this was happened? Attaching here with snaps of bill and defective product. Expecting early resolution of the issue Regards, Piyush S. [protected]

Dear Sir, Today our large number of customers are complaining about sour smell of milk from Amul milk packets and They are returning the packets they have purchased and we need to pay for them or replace. Also your customer care number[protected] is not available on Sunday with whom we can complain today itself. Request you to please compensate and replace whatever packets you are provided today as on 14th Dec. 2014 I am attaching photo of packet for your referral Thanks & Regards, Mr. Shamsing Girase and Mr. Bhola Nagpure Mob No :- [protected] /[protected]

Distributor, Hari Om Nagar, Mulund East, Mumbai - 400081 The above distributor charges one rupee extra on each packet of Amul milk. They call it the 'service charge' for keeping the packets in fridge (if customer visits the shop after 7 am). I object on such practice and it should be addressed. Regards, Alpana Jolly

Sir We are retailer AMUL MILK since last 15th year's. retail shop KWALITY DEPARTMENTAL STORE AGCR ENCLAVE DELHI 92, We are not getting the milk since 6 days without information.Distributor Name is S M Enterprises Mob.[protected] Thanks. KWALITY DEPARTMENTAL STORE 284 AGCR Enclave Near Karkardooma Court East Delhi-110092 Mob, [protected] [protected] [protected]

I purchased amul cheese spread two days back, on 30 october 2014. Tthe manufacturing date on the product was october 2014 and it says its best before 6 months of manufacture. shockingly, when i opened the seal it had a very strong rotting stale smell to it which made it impossible for me to even stand close to it. It was a very shocking incident and i hope to the a fast response to my problem.

IN OUR GUJARAT, BOTAD IS A NEW DISTRICT. IN THERE ALL DEALER/DISTRIBUTRO OF AMUL PARLOR GET MORE PRICE THAN ORIGINAL COST. HERE ALL DEALOER/DISTRIBUTOR GET 2 RUPEES MORE THAN ORIGINAL MRP PRINTED IN AMUL GOLD AND ALSO OTHER PRODUCTS.THEY GET 25 RUPEES FOR AMUL GOLD MILK .SO, I KINDLY REQUEST YOU TO DO SOME ACTION.

I HAVE PURCHASED THE TIN FROM RELAIANCE FRESH, JUNAGADH ON 30/9/2014, ON OPENING OF THE TIN AT MY HUSE ON 21/10/2014 AND BOILING THE GHEE WE FEEL A BAD SMELL, CONTACTED THE RELIANCE SAME DAY, THEY HAVE CHECKED THE GHEE BUT REFUSED TO REPLACE THE TIN, AND THEY HAVE INFORMED ME TO CONTACT YOUR CUSTOMER CARE CELL. IHAVE CONTACTED THE CELL MY COMPLAIN NUMBER IS 37407REGISTERED ON THE SAME DAY. MY MOBILE NUMBER IS[protected], ON THE SAME DAY M/S JAYESH TRADERS, JUNAGADH WHO IS YOUR DISTRIBUTOR HAVE INFORMED ME TO PRODUCE THE TIN TO THEM, I HAVE VISITED THE DRSTRIBUTOR SHOP, RPODUCED THE TIN, THEY HAVE CHACKED THE PRODUCT AND TELL ME THAT THERE IS SOME BAD SMELL IN THE GHEE, MR.JAYESHBHAI OF THE DISTRIBUTOR HAS TALKED WITH YOUR DEPOT IN CHARGE AT RAJKOT AND CONFIRMED ON MOBILE THAT THERE IS A BAD SMELL IN THE GHEE. HE HAS ALSO INFORMED ME THAT AS SUCH WE ARE DISTRIBUTOR OF AMUL WE ARE UNABLE TO REPLACE THE TIN OF THE SAGAR, BUT HE HAS ASSURED ME THAT A QUALITY INSPECTOR OF AMUL POSTED AT GIRNANR DAIRY, JUNAGADH WILL COME TO MY HOUSE TO CHECK THE GHEE OF SAGAR IN THE TIN. BUT, TILL, 03/11/2014, NO BODY COME TO MY HUSE, NONE HAS CONTACTED MEAN WHILE I HAVE SECOND TIME CONTACTED YOUR CUSTOMER CARE TELEPHONE NUMBER [protected] AND ALSO TALKED WITH THEM BUT MY COMPLAIN IS NOT PROPERLY ATTENDED. MY CONTACT NO :- [protected] Email :- [protected]@gmail.com

I am a valuable customer from Noida Sec21 in Amul full cream milk. It appears that I am noticing a very bad smell coming from the milk even at time of opening of pocket. I checked with the seller also, and he mentioned that even he was having the same problem at his house. Please see to the problem as soon as possible so we can continue the same product otherwise shift to some other brand

I am a valuable customer from Rohini sec 24, facing problem in Amul full cream milk from the last 15 days. Quality was not same as earlier. Very bad smell coming from the milk. Please see to the problem as soon as possible so we can continue the same product otherwise shift to some other brand

dear sir This is to inform you dated 27/10/14 place cool zone address food hub khalapur lonavala express highway this retail shop is charging rs 30/- for amul cool milk for which mrp is rs 20/- this is almost 50% high on mrp for even 200 pcs they are charging same rate they are not ready to listen anything from customer and just charging so high to customer we request you to take strict action against such retailers and heavy penalty should be charged on such retailers pls inform us about the action you take against such retailers awaiting reply and justice for the complain done. thank you name : sandeep shah address : 5, satyam bldg, cama lane, ghatkopar w mumbai 400 086 [protected]

there is a AMUL Milk SHOP which sells AMUL MILK in Morning, on 28th October i came to City so went to Purchase the Milk from the shop, and the shopkeeper denied me to sell 2 Bags of Amul Shakti and i was denied to sell it so i asked for AMUL GOLD Milk which was also denied. i asked them when you have 2-3 Crates of each type of Milk why are you not selling. so the Shop owener lady told me that they wont sell that is our choice whom to sell get lost from here, i asked them to behave and talk in proper way and asked them for the vendor registration number to write a complain. i was pushed out from there and was told that nither AMUL or AMUL COMPANY Owner can ask us this details, go talk to AMUL manager or city manager or AMUL FATHER we have to sell this MILK to other who Pay us MORE this SHOP of AMUL is LOCATED at PT COLLEGE Road, opp.Pushkar-4 appartment Next to Vitrag jain Derasar Chandranagar Paldi Ahmedabad

Dear sir/Madam, my near house sweets shop will be sale sweets and others items. my mom will amul milk 1 kg 23/10/2014 purchase this is expiry date he will mostly all items will be burst.my mom not see in a date and cooked the milk and just 2 min a curdling a milk, my mom going shop and shopekeeper say where is your milk so see the shopekeeper milk and say where is milk polythene i will check the polethene date this is expiry date. this is a big mistake i will not see date and shopkeeper is a very big mistake why sale a expiry date milk. not return the money and say i call the company . company return the money then i return your money . what is this this a rules he arrest the shopekeeper and check the all items please sir.

HI, I BROUGHT AMUL KESHAR PISTA ICECREAM FROM MY LOCAL MARKET WHICH IS NEAR TO MY HOUSE. IN KASARWADI, PIMPRI CHINCHWAD, PUNE 34. BUT WHEN I OPEN IT, THE ICREAM UPPER LAYER IS NOT IN PROPER WAY & SOME GREEN LAYER IS THEIR ON THAT ICECREAM. SO I DON'T DARE TO TASTE IT, IN MORNING I WENT TO THAT SHOPKEEPER & ASKED FOR EXCHANGE BUT HE REJECT MY REQUEST & TOLD ME THAT IT IS WRAP PAPER COLOUR. BATCH NO. :- 2461 03.09.2014

Dear Sir, I have been one of the most loyal customer of Amul products but today first time experienced a very degraded taste of "Amul Shahista Pista Kulfi " purchased from Reliance store -30 mins back @ ITPL mall in Bangalore and not just one pack but two of them . Cover of the pack has different color whereas material inside is different which was okay but shocked to taste it . It feels like having fine sand inside it and even the taste was horrible .I still have another pack available in case you want to check and taste it . Appreciate if you look into it and refund my money

Dear Sir I am sorry to inform you that the Ice cream of Amul (Chocolate Brick) that I purchased is full of dust. It made me ashamed in front of my guests at my home. I am purchasing Amul products from my early childhood. The taste of India has lost its quality. You can send your rep to have check and taste the sample. Expecting for your early action. Rakesh Bhatia 100, Deeplok Colony Kishan Nagar Chowk Dehradun Pn. [protected]

I bought packet of amul gold (1/2 ltr.) today. After poring in the vessel I realized that some substance is inside. When I cut the packet to see it, I was horrified. Some sticky precipitate was stuck to the packet and I think it may weigh in few grams. I really don't understand what should I do with the milk. As of now I have boiled it but I am scared to touch it. Customer care works till 10.00pm so can't even contact them. Milk is a naturally existing product. I think any company has no right to play with it because finally it puts consumers at risk. Now I think I have think thousand times to buy any amul product. Name : Mahendra Mali Phone NO: [protected]

There is this Amul dealer at Khankhoje Nagar, Manewada cement road, Nagpur, Maharashtra who charges more than MRP at the name of "Cooling Charges". Today I bought 15 bottled flavoured milk amounting to 300 rupees. But I was surprised when he asked me 30 rupees more as cooling charges. I never paid attention to this as I purchase quite a lot from him. Today I bought only flavourd milk so it came to my notice. He said one has to pay cooling charges on everything. Be it milk, butter, cheese or even ice cream. I am sure the if Amul let this malpractice continue, it'll loose quite a lot of customers. Cooling charges on ice cream, butter ?

Hello! I'm a regular user of Amul Taaza milk for the last 4 years! Yesterday after boiling 3 packets of the milk packet all of them curdled with a nasty smell. The milk packet had not even expired. This is not expected from a brand like Amul. I'm thinking of discontinuing it. Please revert back. Swati

Hello sir Amul Parlaour DWARKSDHISH DAIRY FARM BHATIA DIST DEVBHOOMI DWARKA me jo ye name ka amul parlour he usme mil me 2 to 3 Rs. print rate se jaya da kiya jatahe 17 Rs. price rate vala milk Rs. 20/00 Me diya jata he usi tarah sabhi product me 2 to 3 Rs. jayada lia jata he aur ice creem product me 4 to 5 jayada lia jata he to aap ko vinanti he ki action lekar sahi price le itan hi nahi vaha par price list ka board bhi lagvane ka prabandh kare

AMUL THE TASTE OF INDAIA but its bitter because your staff misbehaviour at amul corner outlet at mun. garden. Sir as we went to your above mentioned amul outlets on6 oct 2014 in morning for purchase milk products at that time your staff misbehave with us and used bad words to my wife and told we are the boss and no one above us. we simply ask for complain register or complain no. but they refuse to give us and used bad words. they told if you go to higher authority nothing can happen as we are boss of this premises. is it good to misbehave with ladies as they are your prime costomer. So sir plesae take prompt action agaist it make it compulsary to keep complain Register and complain no. now onwards if he makes such action we will do legal procedure. Hope you will look after it and take quick action so they will not harras other...Dr Kalpesh