Amul / GCMMF Complaints & Reviews

Very annoyed with what i got in the Amul Shrikhand pack. I had bought an Shrikhan Pack from a reputed Shopping center in Nasik, Maharashtra. But on the same day evening when i opened it, it had fungus in it and was actually stinking...i didint expect this from Amul.

Actually its very true, I stay in Thane -w, for first time we tasted the cake and buy full cake @ Rs. 750/- from AMUL outlet at Big Mall in Kasarwadawli above hypercity in food court after two days we been to hypercity the MRP was Rs. 350/-, when we asked the Amul franchise that the actual MRP is 350/- and you are selling at 750/- that to double the rate he argued and said it will be other and changed the topic when we tried to take pic of the box as in that same box MRP is not mentioned, he avoided and snatched that box and misbehaved . I also request AMUL to look in the matter and check how the dealers and franchise fool people which indirectly affecting the brand.If this matter taken care AMUL will be loosing out their customers and loosing trust. I also would suggest to cross check by sending your trustworthy people in civli as a customer in the outlet and see how the are fooling people and customers by charging high. even that single piece is sold at Rs. 100/- without any justification . What a money eaters this dealers are. KINDLY LOOK INTO THE MATTER BEFORE ITS LATE. Regards, Nikita Bhosale [protected]

Hi, May Amul outlets are selling this cake at Rs. 750/- wihout MRP and also behaving arrogantly and denying to take the actual pic, wherein the actual MRP- is 350/- in Retail outlet. Kindly look into the complaints of the people before its late and stop looting the customers for the same.

Yesterday I have purchased the amul buttermilk with print price of 10.50, but shopkeeper told me to give 12 Rs for that.Is it ligal?? And Sir you have to take steps toward this shopkeeprers. Shop name:Amul dairy parlour, talod 2.Amul parlour, talod And almost all the shops who sell this buttermilk ane milk in Talod. Please take your actions towards them. I m writing this complain for solutition

I purchased your Ice cream tub 1 Litre (assuming its your premium product), details (PKD. 01/09/2014), Batch KVH 2441, on 24th Sept 2014 from Mahalaxmi General stores, 294, Saket Prem, Sher-E-Punjab, Mahakali Caves Road, Andheri East, Mumbai[protected]. When I first bought the 1 Litre Tub pack ice cream of roasted almond flavor, I was shocked to see it not sealed! For a brand like Amul and a product worth Rs 199 per litre, I was hoping it would have a seal. Then adding to my shock I found 3-4 small hair strands in the tub. I checked it thrice and with my other family members to ensure I did confuse it with almond fibre but after checking again it was confirmed that it was hair so I decided to show it to shopkeeper. After asking him about the seal pack, he told me the product comes without a seal! Firstly I want to know if its true. If it is true, its really a shame and I am going to take this matter ahead! Firstly its a tub pack with no cover and no seal! Is this your effort to combat any adulteration! How can I be ensured that your product is safe to consume! Please clarify on this because when I argued with the shopkeeper he said, it comes like this only without any seal whatsoever and I can lodge complaint in consumer court (which I will). After small argument with the storekeeper I got another other box which again was not sealed. The shopkeeper wasn't ready to take it back nor exchange it! So I had to get that box home. Attaching pic of second box without seal.

SIR, MY SHOP NAME IS GURUDEO SUPER BAZAR. HAME AMUL KE PRODUCTS JAISE (BUTTER, AMULSPREY, GHEE, ETC) STOCK NAHI MIL RAHA HAI. 3 MONTH SE STOCK NAHI HAI, YAHA PE KOE BHI AMUL COMPANY KE SAHAB NAHI AATE, NA HAMNE KABHI DEKHA SAHAB KO, YE LOG MARKET GHUMETEHI NAHI. MAI APSE GUJARISH KARTA HU KI AAP HAME JALD SE JALD MADAT KARENGE. MY MOB NO. [protected] // LAN NO.[protected]. MY EMAIL ID {[protected]@gmail.com} THANKYOU SIR

Dear Madam/Sir I am a daily customer of AMUL MILK. I want to complain about the fleecing behaviour of the local vendors. They charge extra Rs. on each packet. SInce I am a daily customer, facing big problem. Please Look into the matters ASAP. The vendor location is opposite of canara bank, moti nagar, Unnao - 209801 and two near Hardoi over bridge. Thanks Kusum Dwivedi [protected]

Dear Sir, I would like to inform you regarding, taking extra charges, other than printed MRP on your Milk product. We are especially noticed for below one of your vendor: Vendor Location- Kukreja Dairy & Confectionery, Kanwli Raod, Post Office & Kalawati Dharamshala, Dehradun-248001. Best regards, Pradeep Kumar Goel [protected]

sir, we are having "AMUL PARLOUR" NAME Paurush Amul parlour in ladpura bazar kota rajasthan.We are giving regular order of cow ghee but last two month we hav"t got single piece of cow ghee from ur distributor. Kindly arrange us urgently cow ghee with regards roopkishore gupta

Bought a small 200gm AMUL Shrikhand in Rs 38 with a "packing date of 29th July 2014" from a shop named "AAMIN DRY FRUIT STORES" located at Vakola Majjid, Mumbai on 4th Sep 2014. It was found spoiled. And when i went back to shopkeeper to either get it changed or get my money back, he not only refused clearly but also behaved badly instructing me to call AMUL customer care by myself. It is perfect example of "NO CUSTOMER SERVICE". This is truly very unexpected from such an old and renowned brand like AMUL. Now can people sitting out there at AMUL would earn money via cheating. It's extremely SAD.

Dear Sir/Madam, I have complaint to our area every parlour in Vitthalnagar Tekra, Jasodanagar And Nr. Canal, Jasodanagar Road Ahmedabad - 382445. This parlour rate is very highly because Amul Gold price is Rs 23/- i have paid 24/- & 25/- rupees onwards early morning i have paid 24/- Rupees and evening i have paid 25/- not only this i have also purchase the butter milk 10.50/- rupees i have paid Rs. 12/- . Sir Madam this is a wrongly charge the your company product amount for the public so please help us. Thanking You, Best Regards, Raghu Desai

Hello, I purchased the Amul Shrikhand - Badam Pista flavour from the DMART Bopal ahmedabad on 31/08/2014 around 11 am. When I opened the it in morning - I test it but there is a odd smell come from that and also bad test (like very spices) in the product. The details of the product are as follows: CODE NO: VFH194/4 BAR CODE:[protected] Please find the attached photos here for your kind reference. And do the needful. Regards, Ruchit

Dear Sir/Madam, I have complaint to our area parlour this parlour name is Krishna Amul Parlour address are below Krishna Amul Parlour Near R D School, Rajendra Park Char Rasta, Opp Anjali Chasma Ghar, Odhav Ahmedabad - 382415. This parlour rate is very highly because Amul Gold price is Rs 23/- i have paid 24/- & 25/- rupees onwards early morning i have paid 24/- Rupees and evening i have paid 25/- not only this i have also purchase the butter milk 10.50/- rupees i have paid Rs. 12/- . Sir Madam this is a wrongly charge the your company product amount for the public so please help us. Thanking You, Best Regards, Parimal Raval

I am a senior citizen from mumbai, on the 27th of this month i purchased a big amul butter pack from a shop named family cold storage in kurla west which is near my residence.
On opening the packet my wife called me and showed me the fungus like moulds in the butter. I returned the same pack the very next day. But refused to take a replacement for the fear of our health.
Your company once boasted of pure quality now where has your quality gone??
We have now decided to change our brand of butter & are in the process of advising our big friends circle to do so.
Will you guys at least have the decency to investigate into this matter & keep me posted about the same.
Regards
Oswald

We are Amul Milk consumer for last 10 years. For past 2-3 months we are feeling that one day of other detergent like smell is coming out of Amul milk. I have met around 20 30 people having same problem. Today’s incident something more dangerous. My 14 years son refused to consume but later he consumed whole milk because he was getting late to catch his school bus. Later we realised that milk was smelling bad and was not in a position to take even one sip. I felt like vomiting immediately. We buy this milk from Amul authorized extension counter located in “DPS Apartment, Plot# 16, Sector-4, Dwarka, New Delhi, 110078”. When we complained him about the incident, he totally refused to take the responsibility. Earlier also we have highlighted this issue to the vendor. I have a feeling of that some fake product is reaching to the shop. Please look into this on high priority that whether some fake product is reaching to the shops or amul production Units are not following Quality Standards. Immediately have the inspection done and arrange to seal the shop. I have kept the milk sample along with its cover in the refrigerator and Amul authorized person can collect from my house for the inspection. I am also sending this to a authorized lab for the inspection and then will raise a police complained as well. My mobile number is [protected].

From past few months, I am receiving fake aml milk. the milk packet has fuzzy prints and it doesn't has a date stamp and batch no. The milk smells foul. I am attching the pic of the packet too here. I het milk from amul dairy, bangur nagar, goregaon west. Please look into it urgently as I suspect the whole batch might be fake milk

I never faced issues in amul milk from last so many years now. We buy amul toned milk from near by market but from last 2 weeks I identified a vendor who supplies milk on our doorstep every morning. He also charge extra amount over and above cost of milk as a service charge. I have observed the milk packets which he supplies doesn't have air/gas filled hence they look dull. When I boil that milk it leaves lot of oil/ghee which comes on its surface and milk become too oily. When I questioned him he said this issue is coming from backened and he doesn't have to do anything in this. From very next day he ensured to carry my share of milk separately and all packets in his big bag are still of same condition for which I objected and very accept. I'm really not sure what exactly he is practicing, and whether anyone else also raised this issue from our area. My biggest worry is 2 years old son also consumes this milk, I'm planning to discontinue amul in case that's the quality coming from company. In company want to contact me for any further details, here is my number : [protected] Gurgaon, Sector 23 A

I am a shopkeeper M/s Shiva provision Store B-371 Swarnjyantipuram near Govindpuram Ghaziabad . I told you that Amul milk supply not proper in our area. Supplier take the supply after two or three days. regards Subodh Sharma .Mobile no. [protected]

I bought 2 half kg poly-packs of Amul Slim n Trim Milk from 'More' retail outlet (Aditya Birla Group). When I boiled it after getting home, it curdled in a strange way. It became cheese like and rubbery, and as it cooled, became like soft plastic. I believe that the milk is synthetic. When I boiled the 2nd pack in a washed utensil again, the same thing happened. The plastic-like leftover and the watery residue smells strange too. Please note that many people use their milk cold and without boiling. This is so gravely SAD that such a thing happened with Amul product. I don't know what to expect from other small scale vendors now. I don't know whether I should buy milk anymore or not. I really do hope that the company get more socially responsible and control their supply-chain much more closely to prevent such horrendous crimes.

The amount is not material. I have purchased Amul Cool few days back for my 2 1/2 year old daughter, the amul cool milk taste have got bitter and colour has also changed a bit. I have also launched a complaint on 13/8/2014 through phone to the customer care no., however no action was taken. The details of the product is as follows: Amul Cool Badam Flavour Batch no. SAH1881 Date of Pkg : 7/7/2014 3 bottles of Amul Cool.