Amul / GCMMF Complaints & Reviews

I bought 2 half kg poly-packs of Amul Slim n Trim Milk from 'More' retail outlet (Aditya Birla Group). When I boiled it after getting home, it curdled in a strange way. It became cheese like and rubbery, and as it cooled, became like soft plastic. I believe that the milk is synthetic. When I boiled the 2nd pack in a washed utensil again, the same thing happened. The plastic-like leftover and the watery residue smells strange too. Please note that many people use their milk cold and without boiling. This is so gravely SAD that such a thing happened with Amul product. I don't know what to expect from other small scale vendors now. I don't know whether I should buy milk anymore or not. I really do hope that the company get more socially responsible and control their supply-chain much more closely to prevent such horrendous crimes.

The amount is not material. I have purchased Amul Cool few days back for my 2 1/2 year old daughter, the amul cool milk taste have got bitter and colour has also changed a bit. I have also launched a complaint on 13/8/2014 through phone to the customer care no., however no action was taken. The details of the product is as follows: Amul Cool Badam Flavour Batch no. SAH1881 Date of Pkg : 7/7/2014 3 bottles of Amul Cool.

Hello, I purchased the Amul Shrikhand - Badam Pista flavour from the Hypercity - Inorbit mall Whitefiled Bangalore on 16 Aug 2014 around 10 pm. When I opened the it in morning - I found that there is a fungus mould in the product. The details of the product are as follows: CODE NO: VFH140/1 PKD: 20/5/2014 BAR CODE:[protected] Please find the attached photos here for your kind reference. And do the needful. Regards,...

We are Amul Milk consumer for last 10 years. For past 2 3 days a detergent like smell is coming out of Amul milk. I have met around 20 30 people having same problem. Please look into this on high priority that whether some fake product is reaching to the shops or amul production Units are not following Quality Standards. Place: Vasundhara (Ghaziabad) Reach me at : [protected]

i have been a Amul Gold customer for years. For the past 2-3 weeks the quality of milk is very bad. The cream is barely 1/4 of what i used to get all these years. After paying Rs. 48/- a litre one would expect at least good quality milk. Kindly look into this matter. Thank you.

Hello, We are drink amul gold last many year, few months ago in milk there are good fat, my mom use that fat for cream but nowadays there no "YES NO" fat compared to few month ago, please do something we are trust you and also want to good proudct, Thank you Bhavik Dutt - Ahmedabad

I am a regular customer of Amul butter and cheese. However, I wish to state that of late, the quality of Amul cheese slices has gone down. The cheese slices that we bought recently (this is the third time) is not in the form of cheese slices but cheese spread. It is impossible to use the same as slice and has to be spread instead. On approaching the shopkeeper about this defect, he refused to replace the same saying that your company would not accept this defective package. This quality is not expected of such a well renowned company. It is therefore requested to look into the matter and rectify this major defect and make provision so that these defective packages can be replaced at the same shop. If you want to confirm or need a proof of this, I will do so willingly. You may contact me on my mobile No.[protected]. Kindly look into the matter urgently and do maintain a good standard of all your products.

In last 4 months, I had purchased 2 fake butter packets from Kunchenjunga market sector 53. The reason I am saying fake is because of its taste and appearance. I enquired with one of the shopkepper they said that few shops are selling this. Amul authority please take this up since I do not want to change the brand but I am forced to do so since the quality matter most. I have switched to other butter companies but if Amul can fix this then it would be great. I have the sample of the butter with packet, if anyone interested they can contact me and check. Thanks.

To the concerned person,
I have been purchasing Amul Gold milk. The distributors are charging higher rates than the MRP.
upon questioning about the same, we have been informed that the same is going throughout the city & if you have guts go & complaining against us.

Can someone responsible in AMUL let us know whether why we have to pay extra than the MRP, as the government's themselves asks us to bargain even on the MRP?

Can reach me on[protected].

Regards
Jigisha Mistry

I am very shocked to inform that I bought 2 packets of amul malai paneer from krish world, khetra mitra lane, howrah 711106, west bengal on 15th july, 2014. I found after cooking the paneer was tasting bitter and stinking. I complained the very day with Mr. Abhijit dey the owner of the shop and handed over the stinking paneer to him. Please note the batch no:KGH13e42, MFG DATE:15/5/2014. PLEASE TAKE NECESSARY ACTION OR I HAVE TO TAKE IT UP WITH THE CONSUMER FORUM. from PALLAB GANGULY 17 KRISHNA MITRA LANE SALKIA HOWRAH-711106

Hi,

I purchased 4 liter of AMUL double toned milk from Gaurav Dairy - Rohini, Delhi on 14/7/14 and after reaching home we tried to boil the milk it curdled within few minutes and become like rubber. I tried the same with other packets the result was same.

I contacted Gaurav Dairy and showed the same asked me to contact AMUL as he has no authority to replace or to resolve the issue and suggested be to contact AMUL on toll free no [protected] and registered my Complain vide complain NO 31308 Dated 14/7/14 Time : 9:15 AM and they asked me to preserve the polythene pack and some one from AMUL will visit in next three days.

When no one contacted us then again we called twice and subsequently on 21/7/14 Time 11:50 AM spoke to Sandeep and he also assured that our complain will be addressed soon but now almost 12 days have passed. Neither anyone visited or called from AMUL, which only confirms AMUL supplies synthetic milk and not pure milk.

I am using this forum to bring to your kind notice so that you should be careful while consuming the same.

May be after this someone from AMUL will contact us and try to resolve this pending complaint.

Dear.. The price of Amul milk in the locality where i stay is overpriced. The distributors clearly informs us to register a complain on the contact details mentioned on the packet & the entire mumbai is doing it so why not I. Can anyone let me know the why we haev to pay over & above the MRP mentioned on the packet, when the consumer forum also tells us to get things on MRP Your reply is awaited. can reach me on [protected]@hotmail.com

Hi

I have a complaint regarding Amul.I
had purchased it from from nearby shop but as I boiled the milk it was not in condition that we can use it.I complaint to shopkeeper regarding it but he had given me Amul complaint number to raise the issue.I did call on that number several times about 5 times amul complaint center assure that they will sent executive to check the issue at home, but no actio has been taken till...

With due request I n m mire's B-5/401, Ratna multistory Bldg, ONGC Colony(East), Chandkheda, Ahmedabad complain that on 19th july I have taken three amul gold 500ml bag from your distribution centre by boiling on the same day curding has done all 2 liter . So please replace me with new one three bags directly to my home and oblige. Thanking you

This is to inform to you that the supply of amul milk and other diary products are charged more than the MRP written on the covers . This is to convey to you that please make important and strict instructions to all the resellers of the diary products in ahmedabad. You can check out this complaint at judges bungalow road, sola or most probably any where in ahmedabad. This is for your intimation regarding the over price charged more than MRP if company is not taking any steps then we will be compelled to take this issue to government authorities for strict action. It is the responsibility of the company also that the reseller should not charge more than the MRP .

I used to purchase Amul LITE butter several times. But the product I purchased last time is found perished after opening the seal of the plastic container. The taste is also vanished and is also discoloured. Also a poor odour persists there. My 6 yrs. old child denied to consume it after taking twice. As printed in the back of the cover KIH0411 MFG 10 FEB- 2014. I have purchased it from a retailer at Malda town, WB From Pradip Basak Uttoran Apartment No. 1 Govt. Colony Malda-732101 M: [protected] email: basak.[protected]@gmail.com

proprietor, i am propriter of sethi store.I am selling your products from last 25 years' we always corporate with salesmen and also tries to sell those products which are not popular but your salesmen is not corporateing with us and no taking expiry products from us now he is misbheaving and not coming to take orders because two weeks back when he was forcing us to take 5 months old amul flavoured milk which was 5-6 creats and he himself not able open its crown because of some manufacturing defects.when we refuse to take that he said 'he will not come again to take orders' very rudely. kindly look at this matter and solve my problem as soon as possible thanking you your coustmer sanjeev sethi

Hi I purchased a amul butter on 12 july from kanchanjanga market sector 53 noida but it was of sub standard quality.The butter was bitter in taste.Please check the stock shops there to verify.I had a sample of that sub standard butter. Thanks Abhinav

I am a student staying in Delhi. Being a student tea is my best friend. So its makes me regular consumer of Amul Milk. But from past 2 weeks i have observed that the WATER CONTENT IN THE MIK HAS GONE QUITE HIGH. So i wanna thank Amul for helping in making tea more easier as I need not add water while making tea...

It was our monthly household shopping time. Everything seemed to be perfect until we bought this jar of Amul Pro (as we usually do). As soon as we reached home we noticed that the packaging of the jar had been scratched, the label was partially being torn off...Couldn't understand how the packaging could have been spoilt in this manner if it wasn't for someone who purposely did it... It didn't look like it happened during shipment. Not sure what happened here...but it didn't look good. This is not the END When we tried to open the lid, we were shocked to see that there was no seal inside it.. usually a seal is always there in such jars to protect the malt inside. However, this time around it wasn't there. Someone had ripped the seal from the jar. Now the malt in the jar cannot be consumed as it has become a bit damp. It doesn't even smell good. Being India's largest food products marketing organisation. .. you need to look into the services/products you bring into the market.. there are a lot of people who consume the products you come up with..You should take a look into this and make sure that this doesn't happen again...As far as i am concerned, i am sorry to say that I won't be going for Amul Pro or any other Amul product anymore.. This would be the last time i bought any Amul product.