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Amul / GCMMF Complaints & Reviews

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Updated: Nov 17, 2025
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Amul / GCMMF reviews & complaints page 68

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9
951347
from Ahmedabad, Gujarat
Sep 1, 2014
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Address: Ahmedabad, Gujarat

Hello, I purchased the Amul Shrikhand - Badam Pista flavour from the DMART Bopal ahmedabad on 31/08/2014 around 11 am. When I opened the it in morning - I test it but there is a odd smell come from that and also bad test (like very spices) in the product. The details of the product are as follows: CODE NO: VFH194/4 BAR CODE:[protected] Please find the attached photos here for your kind reference. And do the needful. Regards, Ruchit
Aug 14, 2020
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    Parimal Raval
    from Ahmedabad, Gujarat
    Aug 30, 2014
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    Address: Ahmedabad, Gujarat

    Dear Sir/Madam, I have complaint to our area parlour this parlour name is Krishna Amul Parlour address are below Krishna Amul Parlour Near R D School, Rajendra Park Char Rasta, Opp Anjali Chasma Ghar, Odhav Ahmedabad - 382415. This parlour rate is very highly because Amul Gold price is Rs 23/- i have paid 24/- & 25/- rupees onwards early morning i have paid 24/- Rupees and evening i have paid 25/- not only this i have also purchase the butter milk 10.50/- rupees i have paid Rs. 12/- . Sir Madam this is a wrongly charge the your company product amount for the public so please help us. Thanking You, Best Regards, Parimal Raval
    Aug 14, 2020
    Complaint marked as Resolved 
    Amul / GCMMF customer support has been notified about the posted complaint.
    Nov 10, 2014
    Updated by Parimal Raval
    Sir I have read you complaint resolved but i have paid same rate for your amul company product for Milk and Butter Milk so please immediately action for this parlour i am a humble requested for you.
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      ogap
      from Mumbai, Maharashtra
      Aug 29, 2014
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      Address: Mumbai City, Maharashtra

      I am a senior citizen from mumbai, on the 27th of this month i purchased a big amul butter pack from a shop named family cold storage in kurla west which is near my residence.
      On opening the packet my wife called me and showed me the fungus like moulds in the butter. I returned the same pack the very next day. But refused to take a replacement for the fear of our health.
      Your company once boasted of pure quality now where has your quality gone??
      We have now decided to change our brand of butter & are in the process of advising our big friends circle to do so.
      Will you guys at least have the decency to investigate into this matter & keep me posted about the same.
      Regards
      Oswald
      Aug 14, 2020
      Complaint marked as Resolved 
      Amul / GCMMF customer support has been notified about the posted complaint.
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        sgarg0472
        from Hyderabad, Telangana
        Aug 26, 2014
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        Address: New Delhi, Delhi

        We are Amul Milk consumer for last 10 years. For past 2-3 months we are feeling that one day of other detergent like smell is coming out of Amul milk. I have met around 20 30 people having same problem. Today’s incident something more dangerous. My 14 years son refused to consume but later he consumed whole milk because he was getting late to catch his school bus. Later we realised that milk was smelling bad and was not in a position to take even one sip. I felt like vomiting immediately. We buy this milk from Amul authorized extension counter located in “DPS Apartment, Plot# 16, Sector-4, Dwarka, New Delhi, 110078”. When we complained him about the incident, he totally refused to take the responsibility. Earlier also we have highlighted this issue to the vendor. I have a feeling of that some fake product is reaching to the shop. Please look into this on high priority that whether some fake product is reaching to the shops or amul production Units are not following Quality Standards. Immediately have the inspection done and arrange to seal the shop. I have kept the milk sample along with its cover in the refrigerator and Amul authorized person can collect from my house for the inspection. I am also sending this to a authorized lab for the inspection and then will raise a police complained as well. My mobile number is [protected].
        Aug 14, 2020
        Complaint marked as Resolved 
        Amul / GCMMF customer support has been notified about the posted complaint.
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          apu12345
          from Mumbai, Maharashtra
          Aug 25, 2014
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          Address: Mumbai City, Maharashtra

          From past few months, I am receiving fake aml milk. the milk packet has fuzzy prints and it doesn't has a date stamp and batch no. The milk smells foul. I am attching the pic of the packet too here. I het milk from amul dairy, bangur nagar, goregaon west. Please look into it urgently as I suspect the whole batch might be fake milk
          Aug 14, 2020
          Complaint marked as Resolved 
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            chandrika lonkar saxena
            from Delhi, Delhi
            Aug 23, 2014
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            Address: Gurgaon, Haryana

            I never faced issues in amul milk from last so many years now. We buy amul toned milk from near by market but from last 2 weeks I identified a vendor who supplies milk on our doorstep every morning. He also charge extra amount over and above cost of milk as a service charge. I have observed the milk packets which he supplies doesn't have air/gas filled hence they look dull. When I boil that milk it leaves lot of oil/ghee which comes on its surface and milk become too oily. When I questioned him he said this issue is coming from backened and he doesn't have to do anything in this. From very next day he ensured to carry my share of milk separately and all packets in his big bag are still of same condition for which I objected and very accept. I'm really not sure what exactly he is practicing, and whether anyone else also raised this issue from our area. My biggest worry is 2 years old son also consumes this milk, I'm planning to discontinue amul in case that's the quality coming from company. In company want to contact me for any further details, here is my number : [protected] Gurgaon, Sector 23 A
            Aug 14, 2020
            Complaint marked as Resolved 
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              sharma subodh
              from Noida, Uttar Pradesh
              Aug 19, 2014
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              Address: Ghaziabad, Uttar Pradesh

              I am a shopkeeper M/s Shiva provision Store B-371 Swarnjyantipuram near Govindpuram Ghaziabad . I told you that Amul milk supply not proper in our area. Supplier take the supply after two or three days. regards Subodh Sharma .Mobile no. [protected]
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                Sakshi3985
                from Delhi, Delhi
                Aug 19, 2014
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                Address: Gurgaon, Haryana

                I bought 2 half kg poly-packs of Amul Slim n Trim Milk from 'More' retail outlet (Aditya Birla Group). When I boiled it after getting home, it curdled in a strange way. It became cheese like and rubbery, and as it cooled, became like soft plastic. I believe that the milk is synthetic. When I boiled the 2nd pack in a washed utensil again, the same thing happened. The plastic-like leftover and the watery residue smells strange too. Please note that many people use their milk cold and without boiling. This is so gravely SAD that such a thing happened with Amul product. I don't know what to expect from other small scale vendors now. I don't know whether I should buy milk anymore or not. I really do hope that the company get more socially responsible and control their supply-chain much more closely to prevent such horrendous crimes.
                Amul / GCMMF customer support has been notified about the posted complaint.
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                  Arva
                  from Mumbai, Maharashtra
                  Aug 18, 2014
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                  Address: Mumbai City, Maharashtra

                  The amount is not material. I have purchased Amul Cool few days back for my 2 1/2 year old daughter, the amul cool milk taste have got bitter and colour has also changed a bit. I have also launched a complaint on 13/8/2014 through phone to the customer care no., however no action was taken. The details of the product is as follows: Amul Cool Badam Flavour Batch no. SAH1881 Date of Pkg : 7/7/2014 3 bottles of Amul Cool.
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    electrojit
                    from Bengaluru, Karnataka
                    Aug 17, 2014
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                    Fungus in the Amul Shrikhand - Badam Pista Flavour - 500g

                    Address: Bangalore, Karnataka

                    Hello, I purchased the Amul Shrikhand - Badam Pista flavour from the Hypercity - Inorbit mall Whitefiled Bangalore on 16 Aug 2014 around 10 pm. When I opened the it in morning - I found that there is a fungus mould in the product. The details of the product are as follows: CODE NO: VFH140/1 PKD: 20/5/2014 BAR CODE:[protected] Please find the attached photos here for your kind reference. And do the needful. Regards,...
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                    akki0079191
                    from Noida, Uttar Pradesh
                    Aug 16, 2014
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                    Address: Ghaziabad, Uttar Pradesh

                    We are Amul Milk consumer for last 10 years. For past 2 3 days a detergent like smell is coming out of Amul milk. I have met around 20 30 people having same problem. Please look into this on high priority that whether some fake product is reaching to the shops or amul production Units are not following Quality Standards. Place: Vasundhara (Ghaziabad) Reach me at : [protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Amul / GCMMF customer support has been notified about the posted complaint.
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                      Devikap
                      from Chennai, Tamil Nadu
                      Aug 14, 2014
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                      Address: Mumbai City, Maharashtra

                      i have been a Amul Gold customer for years. For the past 2-3 weeks the quality of milk is very bad. The cream is barely 1/4 of what i used to get all these years. After paying Rs. 48/- a litre one would expect at least good quality milk. Kindly look into this matter. Thank you.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Amul / GCMMF customer support has been notified about the posted complaint.
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                        bhavik dutt
                        Aug 9, 2014
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                        Address: Ahmedabad, Gujarat

                        Hello, We are drink amul gold last many year, few months ago in milk there are good fat, my mom use that fat for cream but nowadays there no "YES NO" fat compared to few month ago, please do something we are trust you and also want to good proudct, Thank you Bhavik Dutt - Ahmedabad
                        Amul / GCMMF customer support has been notified about the posted complaint.
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                          Elizabeth Abraham
                          from Mumbai, Maharashtra
                          Aug 8, 2014
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                          Address: Pune, Maharashtra

                          I am a regular customer of Amul butter and cheese. However, I wish to state that of late, the quality of Amul cheese slices has gone down. The cheese slices that we bought recently (this is the third time) is not in the form of cheese slices but cheese spread. It is impossible to use the same as slice and has to be spread instead. On approaching the shopkeeper about this defect, he refused to replace the same saying that your company would not accept this defective package. This quality is not expected of such a well renowned company. It is therefore requested to look into the matter and rectify this major defect and make provision so that these defective packages can be replaced at the same shop. If you want to confirm or need a proof of this, I will do so willingly. You may contact me on my mobile No.[protected]. Kindly look into the matter urgently and do maintain a good standard of all your products.
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            Maneesh Upmanyu
                            from Noida, Uttar Pradesh
                            Aug 7, 2014
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                            Address: Gautam Buddh Nagar, Uttar Pradesh

                            In last 4 months, I had purchased 2 fake butter packets from Kunchenjunga market sector 53. The reason I am saying fake is because of its taste and appearance. I enquired with one of the shopkepper they said that few shops are selling this. Amul authority please take this up since I do not want to change the brand but I am forced to do so since the quality matter most. I have switched to other butter companies but if Amul can fix this then it would be great. I have the sample of the butter with packet, if anyone interested they can contact me and check. Thanks.
                            Complaint marked as Resolved 
                            Amul / GCMMF customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 08, 2014
                            Amul / GCMMF Customer Care's response
                            Dear Sir, Kindly provide your contact number. We shall investigate in the matter to ensure that such practices are eliminated from the market. Thank you for bringing it to our notice. For Amul Tarak Shah write to us at : [protected]@amul.coop
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                              J
                              Jigisha Mistry
                              from Chennai, Tamil Nadu
                              Aug 4, 2014
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                              Address: Mumbai City, Maharashtra

                              To the concerned person,
                              I have been purchasing Amul Gold milk. The distributors are charging higher rates than the MRP.
                              upon questioning about the same, we have been informed that the same is going throughout the city & if you have guts go & complaining against us.

                              Can someone responsible in AMUL let us know whether why we have to pay extra than the MRP, as the government's themselves asks us to bargain even on the MRP?

                              Can reach me on[protected].

                              Regards
                              Jigisha Mistry
                              Amul / GCMMF customer support has been notified about the posted complaint.
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                                palla40
                                from Kolkata, West Bengal
                                Jul 29, 2014
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                                I am very shocked to inform that I bought 2 packets of amul malai paneer from krish world, khetra mitra lane, howrah 711106, west bengal on 15th july, 2014. I found after cooking the paneer was tasting bitter and stinking. I complained the very day with Mr. Abhijit dey the owner of the shop and handed over the stinking paneer to him. Please note the batch no:KGH13e42, MFG DATE:15/5/2014. PLEASE TAKE NECESSARY ACTION OR I HAVE TO TAKE IT UP WITH THE CONSUMER FORUM. from PALLAB GANGULY 17 KRISHNA MITRA LANE SALKIA HOWRAH-711106
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                                  Subodh Rustagi
                                  Jul 25, 2014
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                                  Address: New Delhi, Delhi

                                  Hi,

                                  I purchased 4 liter of AMUL double toned milk from Gaurav Dairy - Rohini, Delhi on 14/7/14 and after reaching home we tried to boil the milk it curdled within few minutes and become like rubber. I tried the same with other packets the result was same.

                                  I contacted Gaurav Dairy and showed the same asked me to contact AMUL as he has no authority to replace or to resolve the issue and suggested be to contact AMUL on toll free no [protected] and registered my Complain vide complain NO 31308 Dated 14/7/14 Time : 9:15 AM and they asked me to preserve the polythene pack and some one from AMUL will visit in next three days.

                                  When no one contacted us then again we called twice and subsequently on 21/7/14 Time 11:50 AM spoke to Sandeep and he also assured that our complain will be addressed soon but now almost 12 days have passed. Neither anyone visited or called from AMUL, which only confirms AMUL supplies synthetic milk and not pure milk.

                                  I am using this forum to bring to your kind notice so that you should be careful while consuming the same.

                                  May be after this someone from AMUL will contact us and try to resolve this pending complaint.
                                  I had the same compliant today regarding milk. It is highly unfortunate and sad. You and I boiled the milk pack, but some people don't and use milk straight out of the pack. Worse - imagine if someone fed that milk to their children. I am saddened and shocked beyond words!

                                  problem in quality duplication

                                  Duplication in amul dairy milk near adajan in suart gujarat

                                  Vanaspati ghee in amul ghee pack

                                  Brought a 500 ml Ghee pack but in the lower i found thik Vegetable Ghee clearly visible in soild form ever after heated in microwave of 1 min.

                                  No original Pure desi ghee can remain solid in that temperature.

                                  Need Amul team to take the sample from me get it tested and replace it.
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                                    Jigisha Mistry
                                    from Chennai, Tamil Nadu
                                    Jul 25, 2014
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                                    Address: Mumbai City, Maharashtra

                                    Dear.. The price of Amul milk in the locality where i stay is overpriced. The distributors clearly informs us to register a complain on the contact details mentioned on the packet & the entire mumbai is doing it so why not I. Can anyone let me know the why we haev to pay over & above the MRP mentioned on the packet, when the consumer forum also tells us to get things on MRP Your reply is awaited. can reach me on [protected]@hotmail.com
                                    Amul / GCMMF customer support has been notified about the posted complaint.
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                                      kril
                                      Jul 22, 2014
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                                      Milk quality not in condition to use

                                      Address: Faridabad, Haryana

                                      Hi

                                      I have a complaint regarding Amul.I
                                      had purchased it from from nearby shop but as I boiled the milk it was not in condition that we can use it.I complaint to shopkeeper regarding it but he had given me Amul complaint number to raise the issue.I did call on that number several times about 5 times amul complaint center assure that they will sent executive to check the issue at home, but no actio has been taken till...
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