Amul / GCMMF Complaints & Reviews

I am resident of JUNAGADH- I purchased 1kg pack gulabjamun of your product today from Gayatry Provison Store, Dwarkapuri Society, Junagadh-362001.After opening the pack, I tested one so called GULABJAMUN, I was unable to swallow, because it tested so rotten, I have to spit it out.I am trying to send this sample with all necessary proofs to food&drug testing lab, so that one can learn lesson. My Name is LALJIBHAI V. BALDANIA.[protected]@yahoo.co.in

Hi, I am regular user of Amul products mainly butter and cheese. I bought amul cheese on March 17, 2014 from Ganpati stores, Rambaug lane 5, Kalyan. Expiry date March End. When opened the pack found foul smell and was not eatable. Hence returned to the store with complaint. However store owner denied to replace or refund the same.Also asked to give written complaint. This is very irritating and annoying response which also damages the "Amul" brand. Would request if you could look into the same and revert.

Dear Sir/ Madam

I have purchased 3 pack of Amul Buttermilk from Chamunda Parlour, Chandranagar, Vasna, Ahmedabad - 380007 on 15.03.2014. Same was not upto quality and very much sour in taste than Normal Amul Butter Milk.

Batch Number of the same was GA170314A5G.


On complaining the store owner not responding also he had called up company person Mr Amit - [protected]. Who talked to us rudely and not ready to listen.

Both Store owner and Mr Amit Refuse to replace the packing else refund of my money. Also shop keeper charged R
Rs 10 in place of 9.50 per pack.


I have registered compalint on [protected] and my complaint number given was 22565.

Need to check and inquire into it and revert on vrajesh.[protected]@tatatel.co.in. My call number is [protected]

Waiting for response from your side.

We bought Amul 1 liter pure ghee tin ( B No: GAT 3441 10/12/2013 )from a store in Chennai, the time when we opened itself it doesn't have the ghee aroma. Any way we started using it. As time pass by we realised the fact that it is partially or completely full of WAX like substance. We felt very bad that we have been cheated only because it is a product of AMUL. We like to bring to your notice that this type of low quality products will tarnish your goodwill in the market. Kindly take immediate action regarding this matter.

We always buy the 1kg block of cheese. But this time the cheese is so soft that it cannot be grated only.
It is very disappointing
we had to buy small cubes then. the big block of cheese was no use to us. 1/2 kg block we opened and used it. But we had to use it as slices as grating it was not an option.
Please see to it that it dos not happen again.

I have a complain against Amul gold milk bag, today morning 19/12/2013, when i open a milk bag there is blood in side milk so i want to confirm with you whats is this and my money is waist on this milk bag i am not able to drink becoz there is blood mix with milk in red color i am totally afraid what is this we purchase this beg from paldi area Ahmadabad Amul store, Zubin Pathan [protected],

Dear sir, I am regular customer of amul milk since last two years at gurgaon.Since a week i am experiencing that milk is frequently supplied with addition of water as appears from its thickness.Today i have purchased 2 pkts each of amul gold & taaza.up on opening again not only it was found watery but smelled like soap.I am afraid that consumption of it might affect the health so i throw it in the drain. The details on the packs Manufactured by Sabarkantha disrtict cooperative milk producers union ltd, subpost:boria, himmatnagar 383006 Amul gold :C 16 DEC 2013 SY I Amul Taaza :A 16 DEC 2013 SY C Surprisingly such milk is supplied to customers by a national brand like amul. you are requested to please investigate for sake of safety of consumers as well for your own repute & inform about the reason & action taken to ensure that it will not be repeated or else we will be bound to cumplaint to civil surgeon gurgaon for strong action. Yours aggrieved customer Mitthee yadav

Dear Sir,

I have personally lodged a complaint at your Bhat Gandhinagar(main) office about 45 days. The complaint is relating to Shri Kamlesh an employee of Amul Co who is always selling amul product to Businessman who sell Amul product in Black marketing .Regular customers whenever approaches them a word from Mr Kamleshkumar is heard that ' MILK IS NOT AVAILABLE'. Besides, all staff members misbehave & behave in aggressive manner.

It is therefore requested that :

.> Reply to my complaint lodged is give to me
> Inquiry in respect of black marketing & misbehavior of the official is conducted in guilt is punished
in the interest of justice. If any evidence required I am ready to produce.

regards
moti
03 Vishnu Apartments,
B/h Satram market, D Ward
Kubernagar Ahmedabad382340

I am the restaurant owner in Rishikesh .Generally we serve the MTR gulab jamun in our restaurant .But we heard about the amul gulab jamun that amul gives 26 pieces of gulab jamun in 1 kg tin.Just to make a little profit i got so many complaints from my customers regarding gulab jamun.Because the inner portion of the gulab jamun is just like a stone.Then i tried myself .I found that i eat the worst gulab jamun of my life ...I always thought that no one have the risght to give suggestions to some one else .But today i want to suggest amul that pls don't bring the products in the market in which they have no experience ...I have the sample with me ..IF anyone want to check pls contact me ... i can show the gulab jamun(sweet stones ) prepared by amul company ..

Hello, as per rules and regulations no one can charge more than MRP . But, most of the Amul dealers are charging one rupe more than the MRP stating that its the refrigeration cost. Doesn't amul provide them sufficient margin ?? Also, the Amul dealer near my home runs a card system wherein we have to pay half amount between 1st to 5th of the month and half amount at the end of the month. Now, any time if we pay lately then he charges one rupee extra on each milk bag for the entire month. I think this is a real injustice done to the customers because 1) It is not legal to charge more than MRP 2) The dealers have made the rule to charge Re.1 above MRP after 8 am as they have to refrigerate the milk bags. So, if between 15th to 20th of the month, I pay entire amount then also the dealer will charge Re.1 extra for the entire month irrespective of the time I purchase milk.. Can you please suggest what can I do in this matter? Where I can lodge a complain regarding this? I hope for your prompt and positive reply . Thank You, Ekta Kamlani

Hello Sir, Today I went to purchase amul taaza milk from my nearby kiran shop at bhayander west.. he told higher price than MRP. I need 1 liter milk and he told me 35 RS. I told him why r u charge more than MRP, he said we need to earn 1 RS . Amul milk cost rs 17 to us...so. hope you take some action on this...Even, I read ur consumer forum many city are facing same promblem...Why r u not taking some action on such shop ...

Mis behaviour by routine supply salesmen and my area supply distributor is RATHI TRADERS, sec2, madhavpuram, meerut. My outlet name is VAIBHAV KIRANA STORE, 775/1, sec1, madhavpuram, Meerut. Contact no. [protected] My supply is like 5 carrets of product per day. sir pls provide my requirement as soon as possible.. REGARDS, Gaurav Garg [protected]

I have been purchasing amul full cream milk(gold) for so many years. Of late I have observed that the colour of the milk is off white and that the colour of ghee made from the cream taken out from this milk is muddish, whereas earlier it used to be absolutely clear.Earlier there was a print on the pouch that no dry milk powder is added to the milk whereas this print has now been removed, meaning thereby that dry milk powder is being added to the milk now.can the reaso for this change be explained?

I am a resident of Bopal, Ahmedabad, Gujarat. I would like to draw your attention that one of the amul milk supplier (retailer) at the same place (Opp. sales india, bopal) is charging more than the MRP mentioned on the pack. Since only one shop is selling amul milk near by, no other shop is available in the area so we have no option but to pay that higher price. The MRP of amul gold as mentioned is Rs 21 per pack of 500 mL but we have to...

Please provide as much information as possible...For last one month I've been observing Amul Taaza Double Toned Milk 200 ml (small) tetrapacks in a shop. The milk was packaged in June 2013 and it is September 2013 now. I want to know if it is safe to consume that milk. I did not expect that Amul will fail to mention expiry date or expiry duration on the tetrapack. Since no expiry or 'best before' information is indicated...

I also have a video of Curd. I am a resident of raipur, since one month i have observed that i am receiving Adulterated milk, the milk packets are supplied by Amul Brand and Devbhog Brand. I am consuming amul milk since 2 years. When we prepare tea or milk or any hot products of milk, we find no symptoms but when we consume it as curd i found the difference. The curd gets converted a sticky and like lubricating substance. Plz look into the matter. For any further details plz contact me. Complaint about Adulterated milk in Raipur Please provide as much information as possible...

Hi, I stay in Mira Road(East). The grocery stores near by charge extra Rs. 1 or 2 for 500ml of milk over the MRP. On inquiring they either say its cooling charge or if interested we need to purchase it or leave it. If the law says, that we can bargain on MRP why are these cheats charging us more? Its not the matter of giving them a Re.1 extra and its a question of why should we.

Yesterday I have Purchase 10 SUNDAE Ice Cream from Local Amul Retailer (Garden Ice Cream Corner, Valsad) While Eating it I found Small Plastic Chips Inside which is really shocking, Total chips count is more then 10 Plus.

I really respect the Brand which stop me to put the same on Social Networking Site.

Its very much disappoint the way Quality is Measure.

Packed: 06/2013
Batch No.: IKT178

Photographs are as attach for your Reference.

I have kept Ice cream Cup along with all Plastic Chip with me.

Had mail to Company on bellow 2 E-Mail ID but it get Return.

[protected]@amul.coop
[protected]@amul.coop




Kandarp Desai
[protected]

Respected Sir,

Last few days I am purchased amul cake pieces (8x10gm,1x500gm) From Distributor M/s. Puran Chand Mitha Ram. When I am read the quantity this pieces this is not proper quantity. In the packet is not proper complete on my order When I am contact with distributor regarding this, he called me that I am not responsible all this. Kindly solve this my problem as soon as possible. Otherwise I shall very big loss........

Dear sir/madam,
I have been charged on Amul milk of half litre Rs 1.50 higher than the MRP which is Rs 15.50.When i protested they say that it is upto
you to buy it or not but he the retailer would not charge on MRP.When i went to another shop at area 4 he charged .50paisa more.
As i have to buy milk i purchased by paying .50 more on MRP.The reason for them to charge more is that there is no dealer of amul
milk in Maithon and they procure the milk from neibouring west bengal on black,which is not satisfying.This rate variation is all over
Maithon.

Your strict action would be highly oblliged by me and all those consumer who are being cheated .