Amul / GCMMF Complaints & Reviews

amul store's cashier does not give change instead give written coupons.or any unneeded product..pls see to this prob.and do needful as soon as possible.this problem is in most of d amul stores of ahmedabad.i am maninagar and my nearest store is Uttamnagar Garden Store.Thank You

Dear sir/ madam, I bought 3 amul choco bar ice creams at neptune magnet mall, bhandup west, mumbai..on its 3rd floor food court amul franchise...I was charged rs.30 per choco bar. After i had the ice cream i realised the MRP is Rs.15 for mumbai...when I brought this to the notice of the franchise operator...the person was trying to negotiate the price...from rs.25 to rs.20...then finally because i was adamant n firm to b charged Rs.15 per choco bar, i was given refund of the money...this is utter nonsense. ...request for clarification n action

Dear Sir/Madam,
This letter is regarding cheating to customers by shopkeepers in sumerpur, pali, rajasthan.
Sir, It is pitiable that most of the shopkeepers in sumerpur are selling their products at a rate above the printed MRP rate on the items. For the last one month we are purchasing Amul milk packet priced MRP Rs 16 at the rate Rs 17 from Mahadev General store at Bheru Chowk, Sumerpur(Pali), pin-306902 .When we requested him to sell the products at MRP rate he denied and said I will sell products according to my price, if you can purchase then, purchase it other wise their are lot of people going to purchase at this rate.Similary lots of other products are sold like butter milk, soft drinks and daily products at a price 1 to 5 rupees heigher than printed rate.
I have already filed a complaint regarding this matter telephonically at Indian Consumer Service on contact no : [protected] and complaint no is :510600.
I hope you will take action as soon as possible.

Nitin Mehta & Arjun Singh
[protected], [protected]

I have purchased a product Amul Shrikhand Badam Pista of AMUL brand from Reliance fresh, Rani Bagh, Delhi - 110034 on 01/05/2014.Though it was not expired but it was foul in taste and smell.I have the bill with me. The complaint was lodged at Amul Customer care on 01/05/2014 with Complaint no. 25060.I was given commitment that a representative from Amul will visit our address and will get the product changed. Since then i have been following up with them regularly but there is no response. Regards Varun Narang Wz-1008, Rani bagh, Delhi-110034 +91-[protected]

I purchased Amul rose milk and found few glass pieces at the end. i reported this to the store people they asked me to contact area manager. When I did contact the area manager they did not respond properly. well the bottle was opened in the store and store manager stands as a witness and few other customers.
The store where the drink was purchased was Basveshwar Nagar Bangalore. And the date of purchase was[protected]
The batch no: MAH0302.
I hope you take necessary action regarding the matter.
Thank you

Dear Sir, I wish to draw your attention to the wrong practice germinated in the local retailers of Thane (Shreenagar) of Maharashtra. These retailers including an Amul outlets is charging Rs 1-2 extra per packet, over and above MRP. I fail to understand how can some one charge above MRP. Doesn't the company provide the comission to its distributor. This practice is being followed even for other milk products. As milk and milk product form basic necessity of common man, I urge a strict action against such retailers.

Hi,
This is to inform you that the suppliers of de oiled cake from punjab are mixing the highly unspecified products in it.
They are using high percentage of LSP, Khapra and other bad products which will greatly effect to the animals. some of the staff members of Amul dairy are also involved in it including your lab workers which testify it.
This adulteration results into cancer and less quantity & quality of milk. The copy of this letter has been sent to Central Vigilance Commission for enquiry. So, kindly take necessary action to control this adulteration.

I am running a retail shop named M/s J.B.S. Enterprise at 1/54, Ashoknagar Colony, P.O.- Regent Park, Kolkata-700040, I am selling all products of AMUL Brand. Unfortunately tour Ice Cream Division is very much reluctant to pay regular visit to my shop.In absence of their visit I am unable to commit for availability of your ice cream to the consumer. this is one part, the second part is your authorise distributor may or may not visit my shop as they are busy otherwise. Moreover there is no system of taking order in advance and whenever they fortunately visit my shop without main items which lot of inconvenience to satisfy end users. Thus I request you to look into the matter and ensure regular supply of your ice cream products. With Regards, S.K.Chakraborty Mobile No-[protected] Email - [protected]@yahoo.co.in

I had visited amul shop At amul dairy road at anand to buy 2 bags of amul gold milk. I had given him 50 rs and he denied to give milk because i had not bring the change and i have to wait for 20 Minutes. After that he asked me to buy plactic bag of amul then i have to buy that bag and than he gave me milk. It had happned a lot where they ask to buy different products of amul. I request you to keep humble shopkeeper And keep enough change At shop.

Dear Amul Team, I am a great fan of Amul Butterscotch Bliss.I frequently buy the 540g box. Yesterday I bought a box of Butterscotch Bliss of 540g (Rs. 150) from Reliance Store, Whitefield, Bangalore. While eating I found a small hair inside the box. Please take measures against such foreign contamination. With Regards, Mayukh Ghosh. [protected]

Hi I just opened a packet of amul cheese and I was amazed to see fungus on one of the cheese slices. This is something that we cannot even think about amul!!! The 200g packet was properly sealed so I believe that it is the company's fault and not the vendors!!!

The packaging is of March 2014
Batch No. KFH0611
Location Shimla, Himachal Pradesh

Kindly revert on this !!

Ankita Sood
[protected]
ankita.[protected]@gmail.com
Shimla, Himachal Pradesh

This is to bring to your notice that from last couple of days quality of full cream milk has been degraded badly. Even the packet of the milk seems to be bit dubious as the packet quality has also been tainted. This is also being visible in the by products i.e. curd and cream etc. Please look into this immediately as it may hit the health of the adults and kid. My Details are for you to limit the span of investigation on this subject - Consumer Name - Rohit Khanna Address - 401B, Gaur Valerio, Ahinsa Khand - 2, Indirapuram, Ghaziabad, Utter Pradesh. Contact # [protected] Email ID: [protected]@outlook.com

hello i am jyotish solanki from ahmedabad area chandlodia, , , in my area all local dealer of amul product charge rs.1 extra in amul milk and butter milk... so why that dealer charge Rs.1 extra in this product of mrp... and also print Rs.10 on amul butter milk of inclusive all taxes...so why dealer charge for butter milk Rs.11...i compaint for that remove this Rs.1 extra from dealer charges... action go for the dealer...

A milk product shopkeeper in my area (laxmi nagar, delhi) usually sell expiry diary products and when we go to return he tell us that he keep them in fridge so these are not harmful, although he take the product back but after that he would sell that to another customer who is not aware of this. I bought curd of amul on which expiry date was of 5 days back. So please take action against him. For his shop address contact me on [protected]@gmail.com

I observed dead insects in a very new and freshly bought packet of Amul Pro Beverage. The packet and the whole kitchen are in very hygienic condition and there is no sign of the insects on the surface of the packet which means they are mixed inside. Sadly I have drank from it 2-3 times assuming that it was chocolate residue and probably because i was ignorant that this can happen. I would really appreciate some strict and quick action against them for what I had to consume.

I am resident of JUNAGADH(GUJARAT).Yesterday, I purchased 1kg pack of Gulabjamun of Amul Dairy from nearby provision store named GAYATRI PROVISION store in Dwarkapuri Society.After opening the pack, I tested one so called GULABJAMUN, but it tested so rotten, I could not swallow it.company like Amul is spoiling its reputation by selling this type of product.

I am resident of JUNAGADH- I purchased 1kg pack gulabjamun of your product today from Gayatry Provison Store, Dwarkapuri Society, Junagadh-362001.After opening the pack, I tested one so called GULABJAMUN, I was unable to swallow, because it tested so rotten, I have to spit it out.I am trying to send this sample with all necessary proofs to food&drug testing lab, so that one can learn lesson. My Name is LALJIBHAI V. BALDANIA.[protected]@yahoo.co.in

Hi, I am regular user of Amul products mainly butter and cheese. I bought amul cheese on March 17, 2014 from Ganpati stores, Rambaug lane 5, Kalyan. Expiry date March End. When opened the pack found foul smell and was not eatable. Hence returned to the store with complaint. However store owner denied to replace or refund the same.Also asked to give written complaint. This is very irritating and annoying response which also damages the "Amul" brand. Would request if you could look into the same and revert.

Dear Sir/ Madam

I have purchased 3 pack of Amul Buttermilk from Chamunda Parlour, Chandranagar, Vasna, Ahmedabad - 380007 on 15.03.2014. Same was not upto quality and very much sour in taste than Normal Amul Butter Milk.

Batch Number of the same was GA170314A5G.


On complaining the store owner not responding also he had called up company person Mr Amit - [protected]. Who talked to us rudely and not ready to listen.

Both Store owner and Mr Amit Refuse to replace the packing else refund of my money. Also shop keeper charged R
Rs 10 in place of 9.50 per pack.


I have registered compalint on [protected] and my complaint number given was 22565.

Need to check and inquire into it and revert on vrajesh.[protected]@tatatel.co.in. My call number is [protected]

Waiting for response from your side.

We bought Amul 1 liter pure ghee tin ( B No: GAT 3441 10/12/2013 )from a store in Chennai, the time when we opened itself it doesn't have the ghee aroma. Any way we started using it. As time pass by we realised the fact that it is partially or completely full of WAX like substance. We felt very bad that we have been cheated only because it is a product of AMUL. We like to bring to your notice that this type of low quality products will tarnish your goodwill in the market. Kindly take immediate action regarding this matter.