Amul / GCMMF Complaints & Reviews

i bought a "amul pure ghee " 1 ltr packet yesterday. but when i was using that i was shocked to find out that it doesnot have any taste or aroma at all.
it seems that somebody is making these fake products under the disguise of amul name. it ll be good to see if the matter is really looked in to as i saw so many people complaining about the same on various online forums also.

Amul parlor located at Tulshidham char rasta,Manjalpur,Vadodara - 390011.

This amul parlor - Authorized Dealer & distributor of amul dairy products like Ice cream,curds,butter milk etc.

Person sit at parlor charges extra 1 INR on each of product. If ask for justification of extra money, Give the excuse of MRP outside Gujarat.

Example : Chocobar having MRP as 12 INR within Gujarat & 15 INR outside Gujarat But person charging 15 INR per chocobar in spite of amul parlor located in Gujarat only. Stall owner doing this to all the products of Amul.

Request you to check also personally if feel to do so.

Person is too much arrogant if asked for justification towards extra money.

Today Morning we had opened a Visibly Undamaged pack of Amul Tazza
Batch no GAT1231 12:35:28 mfg date 03/05/13 A3

We out of blind faith gave it to our Infant kid who was reluctant to have it but somehow had it


Post this we happened to tast it & to our horror found it to be sour .

This is very strange as the packet was in good condition with no visible external signs of damage

This was ordered online at ekstop.com

Could someone look into this & provide a justification

thanks
M D'silva

Dear Sir,

I have purchase Amul Ice Cream Shahista Pista Kulfi 750ml+750ml Combo pack

The taste of Pista piece has been changed (SOUR) some Bad taste of pista.

Batch No. 1321
MFG May'2013
MRP 270

We have keep 1 pack at my home and no body wants to eat the above products.

Kindly look into the matter at the earliest.

Thanks & Regards,
Santosh Sakharwade
House No. 4, Sector -3
Shivanand Nagar,
Gudhiyari
Raipur (C.G.)
Mob. [protected]

Dear sir
I am resident of Shahpur, Ahmedabad, nr Amul parlour (harshiddhi parlour) he charged higher price than MRP printed on butter milk of Amul pouch form consumer.and if we oppose to pay higher price then they ask it is demandable product people buy more than rs 11.00 aganist rs. 9.00 MRP if you want to by than by otherwise go alse where

so may i request you to pls take action agaist this parlour owner and do needful for general public

with hopefully regards

Govind

Respected Sir,
I purchase amul curd regularly
I have a complain regarding distributor near my house (Prabhat chowk, ghatlodia, ahmedabad)
He sells amul curd very freuently of expired date.
Also he takes one rupee extra for it.
Instead of six rupees, he asks for seven for amul lite curd daily whereas others sell it for six rupees.
So, kindly consider it and do needful
Waiting for your anticipation

Dr. Jahnavi

Dear all, I am from Juhapura Ahmedabad. In Juhapura each amul milk retailers are charging 1 rs. More on every milk pouch. No one is taking action against them. As consumer when we asked them they are saying that they do not have much margin in amul & due to the same they are taking more price from consumer than mrp. I am not the only person who victimized due to this issue but thousands of middle class & lower class families are highly affected by this wrong doing of amul milk retailers.It is not case with one retailers , almost all retailers are doing wrong practice. Please let me know if you can help me out in this case. I have tried to register complaint to amul but there is no mechanism for the complaint registration. Please please help us & thousand of families in this matter...

I purchased a packet of 500 gms of Amul butter about two weeks back from a shop at Kolkata named Eswar prasad Shaw. When using the butter from the said packet on the first day during breakfast, all of our family members got a smell of medicine from the butter. In the evening I took the packet to the shop and informed the shop-owner Shri Deepak Shaw about the defect of the product when he told me that the supplier of amul butter use to come twice to his shop on monday and friday and since it was monday so I will have to wait for few more days and the packet was kept by him.
On friday morning at he shopabout 10 am when the said supplier came to his shop, I was also present there to buy some other materials. The shop-keeper and me informed the amul butter supplier about the defect of the product but unfortunately he did not pay any importance to this and rather accusing me by saying that I perhaps kept some medicine beside the packet and that has caused such defect in the butter. I failed to impress upon him that the butter was kept inside the refrigerator and no medicine was kept inside the fridge. But all my efforts went in vain and in turn the shop-keeper also refused to replace the said packet. Since I am a regular user of amul butter for last more than 30 years, I became very upset with the behaviour of the shop-keeper and the supplier of amul butter to this shop. The shop is located in Tollygunge Circular Road, New Alipore, Kolkata- 700053. My name is S. K. Ghosh, and my address is -- 16L, Mondal Temple Lane, Flat no. D-2, New Alipore, Kolkata- 700053, India.

Dear Sir,
I would like to bring to your notice that the milk in the packets of AMUL company is lesser as it should be in the packet.
I get milk from Bhola and resides in Shahbad Dairy.
There are 11 packets in which the milk is less than marked amount. There are packets of 500ml having upto 70ml less milk i.e. the packet contains 430ml milk only.
It is despite bringing notice to the dealer that it is happening again and again. So i would like you to take strict action as soon as possible, as it will be the future of ours. There are also complaints from the buyers regarding lesser amount inspite of full.
Please take into consideration my complaint and do the needful as soon as possible.
Yours Faithfully

पिछले कई दिनों से दूध के बड़ते दामों से परेशान लोगों को अब दूध भी जितना दावा किया जा रहा है उतना पूरा नहीं मिल रहा .ताज़ा मामला दिल्ली के उत्तम नगर का है जहाँ एक शक्श ने अमूल टोंड दूध की थेली में कम दूध मिलने की शिकायत दिल्ली पुलिस और अमूल कंपनी से की है पर दो दिन बीत जाने के बावजूद न तो पुलिस ने इनसे संपर्क किया और न ही कंपनी के किसी अधिकारी ने .इस शक्श ने अपने बेटे के जन्मदिन पर दस अमूल दूध की थेलियाँ खरीदी थी क्योंकि इन्हें कंपनी पर भरोसा था पर उन्हें ये जानकर झटका लगा जब घर पहुंचकर दूध का वजन तोला तो दस लीटर की बजाय आठ लीटर ही दूध निकला जब इस बात की शिकायत इन्होने दुकानदार से की तो टका सा जवाब मिला की हमारी कोई जिम्मेवारी नहीं है कंपनी जाने।अब ये अपने आपको बेहद ठगा महसूस कर रहे है की इतने बड़े कंपनी के ब्रांड में भी धोखा मिलेगा कभी सपने में भी नहीं सोचा था .

note : complainent name : lalit mob no.[protected]

Subject: Non supply of milk after taking advance

Sir,
This is to inform you that M/S Sri Hari Associates had been running an Amul shop at 49 Crystal Arcade,
Rajeev Nagar, Raipur. He was delivering our Amul milk Taaza at home at M2 Rajeev Nagar.
On 04.08.12 he took advance of Rs. 900/- for 2x30 days delivery of milk. The delivery of milk was one only for 12 days in august, after which he closed his shop permanently. He told us that he will reopen at the time of Diwali. To this date he has not reopened his shop and is not answering his phone.
So it is requested that our remaining money be paid back to us at the earliest.
Remaining money – 30x18 days = Rs. 540
We have come to know that he has taken money from others as well.
Hope prompt action will be taken in this case.

Assalamoalaikum,
Respected Sir,
We highly respect the way how SUMUL milk assures superior quality keeping in mind the health benefits the milk provides, but these days, perfectly from 25th november 2012, the quality of milk we get isn't that good, as we drink some kind of surfy and minty smell comes n the taste is literally weird. iT destroys my morning tea. I request you to take this into account if this site is actually working and someone is actually keeping up with the online complaints.
Thanks
Fauzia
Surat
Gujarat
India
Earth...

We purchased 5 Amul Butter 100 gm packets from a departmental store in Malad West. All the packets had an expiry date of over 6 months. We called the departmental store and advised them of this. They say that we need to call Amul to report this. Why do these departmental stores stock expired products and why doesn't Amul take away the expired products. We didn't purchase the products from the store personally but was a home delivery,...

I Had Purchased a Amul Ice-cream cone (chocolate Flavor ) , I Found The Taste Is Very Bad And Also The It Smells Very Bad.
God Knows What Happens To Amul Company.
The Quality Is Going Very Low..

From now i don't ever purchase any amul ice cream and also suggest my friends and every people who likes amul ice creams to not to buy those ice creams .

I really hate this company ....
br...

I have been a amul milk seller for a long time..bt since last week 5-6 packets of milk out of the whole lot r leakage daily..
due to which my 80 to 100 litres sell per day is suffering a lot.. if it continues I'l Hv to give up the task..
so kindly update me about your view in the regard..
So that I may or may not take it forward..

I purchased a 1 kg Pure Amul ghee from Apna bazar mulund west about a month back and after using part of it i observed a wax type o[censored]n resolvable material at the bottom in the balance 30% of the pouch.
A complaint no 397 dated 24/09/2012 was registered with the companies Mumbai office.After about three days a sales man named Vikash Mandal visited and wanted to give me a replacement and insisted that i handover the balance pouch to...

I bought an Amul Fundoo milk chocolate with the Batch Number KIP1811 & packed on 06/12 from a Retail Shop in Bangalore 560076 on 1-Oct-2012. while buying the chocolate the pack was intact and neat. But when I opened the pack to give to my two year old daughter, I was shocked to see live worms in it and it had turned completely bad.

If I had an older child I would have given the whole packet to the child and could not imagine the consequences. This kind of carelessness was least expected from the reputed brand. As a responsible parent , I am greatly disappointed and disturbed by this incident. I went back to the shop to complain and they suggested to complain to Amul's customer care. I had registered a complaint on their website and email, However there is no response from them.

kindly do the needful to avoid such mistakes/carelessness and take necessary steps to ensure the quality of your products of which most of the consumers are innocent children. I am writing this mail to ensure that no one gets affected in the future.

hello sir/mam;
i want to let u know that dealer of amul milk are selling milk at higher price than it's MRP
they say that i[censored] want milk at it's mrp than collect it before 9 am then after we will charge 1rs per 500 ml
i want u to please take some action against them
his address is
amul parlor,nadiad road,
kathlal chokdi,
kathlal-387630
Dist:- kheda
thank u

Respected Sir / Madam ,

I have bought out 6 # Shakti milk bag from Paldi , At the time of
boiling at Home on the same day , We found that milk was not in good
condition.

This happened to all bag while checking one by one.

Immediately we have informed & logged complaint by me to local
customer support :[protected] on same day with all required details
requested by the person

Complaint Number - 688
Date of Purchase -3'rd September
Batch # GA040912AR3 / GA040912B153 / GA040912A143


Even after number of follow up we are not getting any solution.

Really it is surprise to see such type of response from one of the
major milk federation.

If will not get response / solution we force to take up with Chairman
of Amul and consumer support.

Regards,

Bhavesh Shah

Hi,
This to share my experience regarding the type of Amul Taaza Milk packets that we receive everyday. From quiet some time I was getting milk which tasted a bit sour and wierd. Even the curd formed form the milk was very watery and sticky in consistancy. The milk had also curdled qute a few times . But on 30th August 2012 when I checked the Packects closely I realised there was a difference on one edge of the packing , which was smooth than the rest of the package. I Immediately contacted the customer care no. given on the pack and the CSE told me to call Mr Santosh who handles the Kandivali Area Distribution Incharge. When I called Santosh, he gave me no. of Mr Manoj Kavike and said he is in charge of milk distribuion in my area. So I called Manoj , who very coolly said that he was busy right now and would come in the evening to check the packets. I waited for him the whole evening, but he he did not appear. I called him the next day again and he very shamelessly said that he had forgotten about my complaint and would definetly come today evening. The same thing happened again I waited and he did not turn up. Next day I called Santosh again and he assured me he will see to it that somebody will take care of my complaint immediately.Today is the 4th Sept 2012, so this is going on from past 6 days, but nobody has even bothered to revert back, forget about taking action. In the meanwhile I had also warned my delivery vendor and since then I am getting proper milk packets .

But the thing which bothers me is the casual attitude of the authorities in charge for whom a complaint about adulteration is so unimportant that they do not have the time to come and check the milk packets. I also want to know if I' m only one who faced this problem or everybody in the Asha Nagar area or the whole area is receiving adlterrated Amul milk packets.