Amul / GCMMF Complaints & Reviews

Respected Sir,
I purchase amul curd regularly
I have a complain regarding distributor near my house (Prabhat chowk, ghatlodia, ahmedabad)
He sells amul curd very freuently of expired date.
Also he takes one rupee extra for it.
Instead of six rupees, he asks for seven for amul lite curd daily whereas others sell it for six rupees.
So, kindly consider it and do needful
Waiting for your anticipation

Dr. Jahnavi

Dear all, I am from Juhapura Ahmedabad. In Juhapura each amul milk retailers are charging 1 rs. More on every milk pouch. No one is taking action against them. As consumer when we asked them they are saying that they do not have much margin in amul & due to the same they are taking more price from consumer than mrp. I am not the only person who victimized due to this issue but thousands of middle class & lower class families are highly affected by this wrong doing of amul milk retailers.It is not case with one retailers , almost all retailers are doing wrong practice. Please let me know if you can help me out in this case. I have tried to register complaint to amul but there is no mechanism for the complaint registration. Please please help us & thousand of families in this matter...

I purchased a packet of 500 gms of Amul butter about two weeks back from a shop at Kolkata named Eswar prasad Shaw. When using the butter from the said packet on the first day during breakfast, all of our family members got a smell of medicine from the butter. In the evening I took the packet to the shop and informed the shop-owner Shri Deepak Shaw about the defect of the product when he told me that the supplier of amul butter use to come twice to his shop on monday and friday and since it was monday so I will have to wait for few more days and the packet was kept by him.
On friday morning at he shopabout 10 am when the said supplier came to his shop, I was also present there to buy some other materials. The shop-keeper and me informed the amul butter supplier about the defect of the product but unfortunately he did not pay any importance to this and rather accusing me by saying that I perhaps kept some medicine beside the packet and that has caused such defect in the butter. I failed to impress upon him that the butter was kept inside the refrigerator and no medicine was kept inside the fridge. But all my efforts went in vain and in turn the shop-keeper also refused to replace the said packet. Since I am a regular user of amul butter for last more than 30 years, I became very upset with the behaviour of the shop-keeper and the supplier of amul butter to this shop. The shop is located in Tollygunge Circular Road, New Alipore, Kolkata- 700053. My name is S. K. Ghosh, and my address is -- 16L, Mondal Temple Lane, Flat no. D-2, New Alipore, Kolkata- 700053, India.

Dear Sir,
I would like to bring to your notice that the milk in the packets of AMUL company is lesser as it should be in the packet.
I get milk from Bhola and resides in Shahbad Dairy.
There are 11 packets in which the milk is less than marked amount. There are packets of 500ml having upto 70ml less milk i.e. the packet contains 430ml milk only.
It is despite bringing notice to the dealer that it is happening again and again. So i would like you to take strict action as soon as possible, as it will be the future of ours. There are also complaints from the buyers regarding lesser amount inspite of full.
Please take into consideration my complaint and do the needful as soon as possible.
Yours Faithfully

पिछले कई दिनों से दूध के बड़ते दामों से परेशान लोगों को अब दूध भी जितना दावा किया जा रहा है उतना पूरा नहीं मिल रहा .ताज़ा मामला दिल्ली के उत्तम नगर का है जहाँ एक शक्श ने अमूल टोंड दूध की थेली में कम दूध मिलने की शिकायत दिल्ली पुलिस और अमूल कंपनी से की है पर दो दिन बीत जाने के बावजूद न तो पुलिस ने इनसे संपर्क किया और न ही कंपनी के किसी अधिकारी ने .इस शक्श ने अपने बेटे के जन्मदिन पर दस अमूल दूध की थेलियाँ खरीदी थी क्योंकि इन्हें कंपनी पर भरोसा था पर उन्हें ये जानकर झटका लगा जब घर पहुंचकर दूध का वजन तोला तो दस लीटर की बजाय आठ लीटर ही दूध निकला जब इस बात की शिकायत इन्होने दुकानदार से की तो टका सा जवाब मिला की हमारी कोई जिम्मेवारी नहीं है कंपनी जाने।अब ये अपने आपको बेहद ठगा महसूस कर रहे है की इतने बड़े कंपनी के ब्रांड में भी धोखा मिलेगा कभी सपने में भी नहीं सोचा था .

note : complainent name : lalit mob no.[protected]

Subject: Non supply of milk after taking advance

Sir,
This is to inform you that M/S Sri Hari Associates had been running an Amul shop at 49 Crystal Arcade,
Rajeev Nagar, Raipur. He was delivering our Amul milk Taaza at home at M2 Rajeev Nagar.
On 04.08.12 he took advance of Rs. 900/- for 2x30 days delivery of milk. The delivery of milk was one only for 12 days in august, after which he closed his shop permanently. He told us that he will reopen at the time of Diwali. To this date he has not reopened his shop and is not answering his phone.
So it is requested that our remaining money be paid back to us at the earliest.
Remaining money – 30x18 days = Rs. 540
We have come to know that he has taken money from others as well.
Hope prompt action will be taken in this case.

Assalamoalaikum,
Respected Sir,
We highly respect the way how SUMUL milk assures superior quality keeping in mind the health benefits the milk provides, but these days, perfectly from 25th november 2012, the quality of milk we get isn't that good, as we drink some kind of surfy and minty smell comes n the taste is literally weird. iT destroys my morning tea. I request you to take this into account if this site is actually working and someone is actually keeping up with the online complaints.
Thanks
Fauzia
Surat
Gujarat
India
Earth...

I have been a amul milk seller for a long time..bt since last week 5-6 packets of milk out of the whole lot r leakage daily..
due to which my 80 to 100 litres sell per day is suffering a lot.. if it continues I'l Hv to give up the task..
so kindly update me about your view in the regard..
So that I may or may not take it forward..

I purchased a 1 kg Pure Amul ghee from Apna bazar mulund west about a month back and after using part of it i observed a wax type o[censored]n resolvable material at the bottom in the balance 30% of the pouch.
A complaint no 397 dated 24/09/2012 was registered with the companies Mumbai office.After about three days a sales man named Vikash Mandal visited and wanted to give me a replacement and insisted that i handover the balance pouch to him.I refused to give the pouch and given him and told him that it was not question of getting replacement,my concern was if the product was found adulterated.I gave him a small sample and requested him to share their QC test report with me for my satisfaction.I also reached his superior Mr.Vishal Anand ( contact no. [protected])who heard me and directed Mr.Vikash Mandal to coordinate with their QC department to get the sample checked for any adulteration.Two three days back Mr.Mandal called me to inform that the test did not show any adulteration and the quality of Ghee was perfect.I was not convinced without a copy of report, in fact i want to get a sample test done at my cost either with FDA of a local FDA approved lab and compare the result.The Amul people are silent on this.
I have on my record various e mails written to both the persons from Amul
My only interest is to investigate from a third party if the product has any adultration.
I have still the original pouch with visible waxy material.
Please refer following details of product and contacted persons from Amul

Complaint No. 397 dated 24/09/2012
Product : Amul pure ghee
Batch no: KAP 1704 dated 18/06/2012
Pack size: 1 kg.
contact person: Vikash Mandal: [protected]
Vishal Anand(Manager) [protected]


Complainant: Mohandass P Garg
[protected] land line:[protected]
B3/601, Lok Nisarg, G.P.Road, Mulund west, Mumbai-400080

I bought an Amul Fundoo milk chocolate with the Batch Number KIP1811 & packed on 06/12 from a Retail Shop in Bangalore 560076 on 1-Oct-2012. while buying the chocolate the pack was intact and neat. But when I opened the pack to give to my two year old daughter, I was shocked to see live worms in it and it had turned completely bad.

If I had an older child I would have given the whole packet to the child and could not imagine the consequences. This kind of carelessness was least expected from the reputed brand. As a responsible parent , I am greatly disappointed and disturbed by this incident. I went back to the shop to complain and they suggested to complain to Amul's customer care. I had registered a complaint on their website and email, However there is no response from them.

kindly do the needful to avoid such mistakes/carelessness and take necessary steps to ensure the quality of your products of which most of the consumers are innocent children. I am writing this mail to ensure that no one gets affected in the future.

hello sir/mam;
i want to let u know that dealer of amul milk are selling milk at higher price than it's MRP
they say that i[censored] want milk at it's mrp than collect it before 9 am then after we will charge 1rs per 500 ml
i want u to please take some action against them
his address is
amul parlor,nadiad road,
kathlal chokdi,
kathlal-387630
Dist:- kheda
thank u

Respected Sir / Madam ,

I have bought out 6 # Shakti milk bag from Paldi , At the time of
boiling at Home on the same day , We found that milk was not in good
condition.

This happened to all bag while checking one by one.

Immediately we have informed & logged complaint by me to local
customer support :[protected] on same day with all required details
requested by the person

Complaint Number - 688
Date of Purchase -3'rd September
Batch # GA040912AR3 / GA040912B153 / GA040912A143


Even after number of follow up we are not getting any solution.

Really it is surprise to see such type of response from one of the
major milk federation.

If will not get response / solution we force to take up with Chairman
of Amul and consumer support.

Regards,

Bhavesh Shah

Hi,
This to share my experience regarding the type of Amul Taaza Milk packets that we receive everyday. From quiet some time I was getting milk which tasted a bit sour and wierd. Even the curd formed form the milk was very watery and sticky in consistancy. The milk had also curdled qute a few times . But on 30th August 2012 when I checked the Packects closely I realised there was a difference on one edge of the packing , which was smooth than the rest of the package. I Immediately contacted the customer care no. given on the pack and the CSE told me to call Mr Santosh who handles the Kandivali Area Distribution Incharge. When I called Santosh, he gave me no. of Mr Manoj Kavike and said he is in charge of milk distribuion in my area. So I called Manoj , who very coolly said that he was busy right now and would come in the evening to check the packets. I waited for him the whole evening, but he he did not appear. I called him the next day again and he very shamelessly said that he had forgotten about my complaint and would definetly come today evening. The same thing happened again I waited and he did not turn up. Next day I called Santosh again and he assured me he will see to it that somebody will take care of my complaint immediately.Today is the 4th Sept 2012, so this is going on from past 6 days, but nobody has even bothered to revert back, forget about taking action. In the meanwhile I had also warned my delivery vendor and since then I am getting proper milk packets .

But the thing which bothers me is the casual attitude of the authorities in charge for whom a complaint about adulteration is so unimportant that they do not have the time to come and check the milk packets. I also want to know if I' m only one who faced this problem or everybody in the Asha Nagar area or the whole area is receiving adlterrated Amul milk packets.

Amul milk packets have poor quality milk and even there are packets which have 1.5liters of milk instead of 1 liter. Same sized packets of milk have different quantity..some are only half full while others are filled up to the top, if these packets are emptied and dimension of the packet are measured...it is exactly the same. which means that there is a problem.

The problem is not limited to milk but other products like butter milk have the quality issues too.

Milk is very necessary drink for our children . If the milk is not good or mixed with other injections and Kerosene then its very harful for our socity and for our children too.

This should be stopped by taking strick action by the government so that everyone in our country get good quality of milk .

Yesterday my whole family is suffering from bad quality of milk which we had buy it from More General store. We had buy 2 ltrs of Amul Taza Milk which includes kerosene and as human being can't drink . Even after drinking that milk my baby who is hardly 1.5 year started doing Vomiting.

Who will be responsible for all this on our country. This type of products should be banned for the year only then they will came to know which the meaning of life or else we have to tell the company person to drink that bad quality of milk so that they will realise the meaning of life .

If you need the sample of the milk then I had also save that with me at my home .

No one can drink that milk as its give us faul smell

Kind Regards,

Umesh Sharma
B 2 , 22 , 2nd Floor Ved Vihar , Magarpatta Road , Hadapsar Pune
[protected]

Dear Sir/Mam,
on 17-08-12 I purchased two bottle of Amul cool kesar flavoured from a society market where I am staying in Jamshedpur for few days due to some official work, on 18-08-12 in the night I opened one of them, As soon as I drank the last sip I felt something inside my mouth, I immediately go to Washbasin for vomit, then I saw the very small - small fine glass in Washbasin, I was surprised & shocked to see this thing, what the Amul Dairy is doing with human being's life,
to confirm the glass in milk again I draw the rest milk on my palm,
man what the hell is going on .....i was senseless, what I did b'coz some of the pieces I have swallowed with milk earlier, Now I am not feeling ok, so first I decided to aware all the amul lovers about the truth as well as amul too. If something going wrong to my health then Amul will be responsible for that.

I do not have the camera otherwise I would share the glass piece & bottle, but both things are with me & I will take the necessary action when I will reach to delhi.

They don't care for anybody's life actually amul is playing with our life.

The batch no. of this product (Amul cool kesar flavoured) which is given on the bottle neck is...

KPP 165 A3 13 JUN 12

Here in Airoli sector 4 there is a shop Mataji Dhanya Bhandar. The shop owner there charged Rs.1 extra on purchase of 1/2 litre packet of milk. Everyone is paying without asking. Also on packaged cold drinks bottles they are demanding Rs.2 everytime as a cooling charges.
Is it legal to pay extra on MRP?
Everywhere everyshops in this area demand extra for cooling charges. When will this stops?
I think there is a shop owner's lobby that rules here to extract more money from consumers.

Dinesh Giri
Sector 4, Airoli,
Navi Mumbai-400708

YOU ARE A RENOWNED NATIONAL COMPANY AND ALL PRODUCTS SUCH AS BUTTER, MILK, CHEESE, GHEE ETC. ARE OF VERY GOOD QUALITY BUT HERE IN TRICITY; CHANDIGARH, PANCHKULA, MOHALI, "AMUL GHEE" IS OF VERY LOW GRADE QUALITY.
I HAVE PURCHASED "AMUL GHEE" FROM GRAIN MARKET OF SEC-26 CHANDIGARH WHICH COSTS ME RS.320 IS OF VERY BAD/LOW GRADE. HAVE NO TASTE, NO NATURAL SMELL AND NOT MELT NATURALLY EVEN IN HOT SUMMER DAYS.
AGAIN I HAVE PURCHASED SAME GHEE FROM "RELIANCE FRESH STORE" PANCHKULA FOR AUTHENTICITY BUT HERE IS SAME GHEE HAVING NO NATURAL SMELL, NO TASTE AND HAVING MELTING POINT HIGH.
I AM SOME BIT DOUBTFUL THAT FAKE GHEE IS SUPPLYING HERE WITH AMUL BRAND POUCH VERY HEAVILY.SO BY THESE LINES I JUST WANT TO REQUEST THAT KINDLY TAKE THIS MATTER SERIOUSLY FOR SAKE OF COMPANY AND HEALTH OF PEOPLE OF INDIA.
THANKINGYOU
YOURS FAITHFULLY
HONEST CITIZEN
CHANDIGARH

I purchased 3 litres of milk from a shop Raj Purohit Sweets in Keshav Nagar, Mundhwa. The milk has a terrble chemical taste to it in all 6six 500 ml packets. Please check the shop/ditributor for adulterating the milk

hello there,

I bought 4 amul chocolates and found some fungus and inscets in that so little bit upset and definately not happy about the amul chocolate thing.
As a social person I would like to mention this issues in public through newspaper,news channels and some other media as a part of 'public awareness'.
I am sending this message just to imform you about your products quality and standards.

thanking you.

best regards

Ajit chaudhari (Amul''s consumer)