Amul / GCMMF Complaints & Reviews

Hello,

On July 6th 2011 I purchase half kilo of Amul Butter from 'Purohit Sweets' in Sasane Nagar, Hadapsar, Pune.

While my stay in Bahrain I used to purchase the same Amul brand of Butter and would convert the butter to Ghee - a fairly simple process. The Ghee produced would be of perfect taste, color, texture and fragrance.

Now, back in Pune, Hadapsar - I purchased the amul butter and tried to convert it to Ghee but to my disappointment the Ghee produced is of very inferior quality very pale yellow color, absolutely no smell, tastes insipid and more over the melted so-called Ghee also produced white colour foam which remained in the same form even after the settlement. Instead of giving ghee its golden yellow color, after the settlement the ghee became almost white in color very similar to 'Dalda'.
After the so-called Ghee consumption, I had stomach upset for two days.

Would 'Amul' look into the matter or I shall have the local Health department check into it. I do not mind purchasing another block of Amul butter and submitting it to local authority.

WHY THE PRODUCT EXPORTED IS SUPERIOR TO LOCAL PRODUCT OF SAME BRAND ?

We are the user of Amul milk products. We have joint family and daily usage is approx 10 kg of Amul tone milk in our family . Today the 6Kg milk that we bought in the morning from the shop at Patparganj village , delhi includes 75% of water into it. We kept one packet of it to show you for the proof purpose. Also we have observed that its quality is decreasing day by day . Sometimes it comes in yellow color. We have got fed up with these issues.When we tried to call on the phone number given on the amul packet ,nobody is receiving .So please look into the matter as soon as possible and also inspect the milk sample available with us.

Also the amul milk available in this particular area can only be consumed for one day i.e on one day usabilty and afterwards get expired..if you want to contact us please call at [protected]

we got a pack of dahi yesterday,i.e.27th june,2011 from a retail store,having following details:
retail store name: ratilal devshi & sons
area of store: m.g.road,goregaon(west),mumbai-62,maharashtra.
company : amul
product: masti dahi
packing cover lid: amul dahi,B.No.UAK 1743,Pkd :24,june 11
carton containing dahi mentioned: sumul skimmed milk curd,surat distributionmlik,sumul dairy rd,surat,MPPO Reg.No.75/R MMPO/93.

kindly take this in consideration

dear sir

vaibhav lakshmi general store, tulsi dham sak market road, bharuch, is taken Rs. 19 for 500ml Amul gold milk packet, which is Rs. 1.5 more than MRP.
please do the needful.

thanks
Regards
Bhavesh

Hi,
Shopkeepers in Bhayander sell the milk of 1/2 lt at Rs 14.50 or Rs 15. The MRP on the packet is Rs 14.
Shopkeepers say the prices have hiked, but then the argument is why to sell more than the MRP. if the prices have hiked then the new MRP should be on the packets.

Hope the Consumer Forum Department would take some action on it.

I had purchased Amu Taaza - 1ltr milk on the 7th of june 2011 from the outlet no 2491 at goregaon west.
Immediately coming home after getting the milk I set it to boil but it became spolit on boiling point. When I went to the milk distributor no 2491 he refused to re-imburse the money & he did not give the replacement also. Please provide justice as he must be cheating innocent customers like me who purchase milk from the same outlet. So this is not a mere question of cheating a single customer but scores of people who are forced to accept his deficiency in service.

I'm resident of Vasundhara Ghazibad (Uttar Pradesh),Im purchasing Amul milk(both full cream & toned) from 3yrs regularly.

1. milk(both full cream & toned) is totally adulterated with chemicals due to which colour of milk always keeps on changing(such as deep yellow).

2. some type of oil is always floating on the surface of milk(full cream)

3. The taste of milk is horrible.

4. If the milk is pure then it must be spoiled with in 2 or 3 days(if not boiled),but this milk not spoiled even in weeks.That shows it's adulterated nature.

Well, list of problems with Amul milk are too long to explain but wrote the major points.
This is my heartly request that you must save your brand goodwill & quality by punishing the right persons doing wrong things,you must not loose your customers with no fault of yours but fault of other shopkeepers.

Please take rapid action against this adulteration.
You can reach to me by Email- [protected]@gmail.com

There was not any delivery of milk on[protected] i was humiliated in front of customers. i called MANISH the A.S.M of company but he did not picked up instead does a message that he will call back later.and i called another a person YADAV the transporter but he said that he does not know anything. then i approached Anand dairy in Gujrat but ther did not received my call. i was help-less and customers were ridiculing me.

lokesh kumar

Dear Sir/Madam,

From last 1 month i observed AMUL milk supplied in Durg (C.G.) is mixed with some chemical. AMUL Milk test is very much different.

For your verification you can take sample from Tripti Restarent, Padmanabhpur , Durg (C.G.)

Please take this application on behalf of public. Impact of this milk is very much adverse on public in long term

I am expecting immediate and positive action from your end.

Thanks

Regards

CA.SANJOG R. JAIN
Mo.No. [protected],
[protected]

This is to inform you that I had purchased a AMUL milk product " AMUL KOOL MILLK SHAAKE Badam " on the 6th May , 2011 from GITA STORES , Purbasha Corner Place Market , Nayabad Avenue , Kolkata - 700094 . The product was fully rotten , curdled and extremely smelly , I had to vomit it from my mouth immediately after drinking the above said product . The product caused me severe stomach upset for which I had to take medicines to improve my condition .

On the 7th of May , 2011 , I reported the incident to the AMUL r customer care phone number[protected] which was printed on the container of the product . The person who took my phone call asked my name , address and phone number and assured me that somebody from the Kolkata Office will come to inspect the product container and also the remaining product in the container .

On the 9th May , 2011 , I sent an e-mail to the AMUL customer care e-mail address printed on the container - " [protected]@amul.com " .

Till date , nobody has yet contacted me or has come to my home to inspect the above container and the above said product . The product has a manufacturing date of Feb 2011 printed on ther bottom of the container with a Serial Number / Bar Code :[protected] embossed on the container of the product .

when v buy milk packet like ( AMUL MILK ) it has print 500ml Rs. 14/- only but they take frm us 15/- for 500ml COZ they say Rs. 1/- cooling in refrigerator & Wen v buy 1litre of AMUL MILK they cost us Rs. 30/- y should v pay for this n even they ask for any cold drinks small cost Rs.9/- they take from us Rs.11/- from us by saying its chilled by refrigerator n they used abusing words like bad words with any ladies n small children's by saying CHUTIYA PLZZ notice dis words n they say this even they dnt care if v complain to consumer court or jagoo grahak jagoo they say its all rubbish ( bakwaas )..SO PLZZ TAKE STRICK ACTION OR I HV 2 DO POLICE CASE AGAINST THEM ..Dis ALL r Going in our AREA SO PLZZ HV A LUK 2 THIS SERIOUS MATTER OR I HV 2 TAKE OUT ANY OTHER WAY 4 THIS PEOPLE WAT THEY THINK ABT THEMSELVES THEY SAYS THIS DO V KNOW MARATHI LANGUAGE WEN V SAY WHO D HEL R U 2ASK US DEN THEY SAY MARATHI NAHI AATI HAI NA TOO BHAAG JAA YAHAN SE NAHI TOO TERI GAAND MAAR DEGE N TERI MAA KI I CANT TKE DIS SO EASY SO TAKE IT STRICK ACTION 4 D SAME OR I L GOING SOME OTHER ACTION NOW ITS UP 2U DEY HAD TOLD ALL DIS 2MY RELATIVES

VEERA DESAI ROAD,LAST STOP ANDHERI ( WEST ), MUMBAI 400058
RGDS..KARAN TAPARIA

Dear Sir,
The distributors of Amul Milk charge Rs 1 more on MRP for
500 ml milk bag. I have complaint to the Amul dairy, but recieved
no reply in 15 days.Are they allowed to to do so ? Will Amul dairy
take some steps to benefit rural cosumers or they allow the
distributors to loot the poeple ?

Hello sir

I would like to infom you that in Katwaria Sarai Shopkeepers are selling AMUL CURD at Rs.10 whereas
MRP is Rs.9.
I called to customer care of AMUL department twice but no action is taken.
This problem is related to AMUL distributor.
I asked the shopkeeper they told they bought at Rs.9.30 from AMUL distributor and they take Rs.0.70 profit.
And sell at Rs.10.
This is daily problem.
If they HIKE the price then no problem but exceeding the MRP price is a illegal and not feeling happy by
paying extra money.

I live at bapunagar, ahmedabad. Here also the same problem. Dealer's make unity & take more than MRP. First they told after 8.00 am they charged more for freeze & maintainance but now they charged more even in the morning also. any one can suggest me where i can complaint ? or only one way we all have to close the use of amul? A dream of verges now goes on the wrong path & not card about customers. This much of complaiint & nobody is there to answer? is they bigger than the customer?

i stay in Wakad area in Pune and shopkeepers charge more for the milk..
when we argue that they are not supposed to charge above the MRP,
they have arguments like:
1. Its because of the refrigeration cost.
2. It is because of the rent of our shop that we pay.
n if you argue even further, they say "If you want to take it, then buy at this price, else go away."

Price charged higher than MRP
I am a resident of Mumbai, andheri (W). I would like to draw your attention that all the amul milk suppliers are charging more than the MRP mentioned on the pack. Since everyone in the area is doing so we have no option but to pay that higher price. The MRP of amul gold as mentioned is Rs 5.25..from 200ml.

Shopkeeper charged 6Rs. Per 200Ml.(.75Paisa extra charged)

Jay Prakash Mishra
[protected]

Dear Sir,
I have Purchased a 1.25 ltr Amul Butter Scotch Brick from Aditya Amul Parlour, Pratap Nagar, Agra (U.P.) on 06/04/2011 for Rs. 125/- and when we opened the brick, we found the taste of the ice cream was drastic muddy. I went to the shopkeeper to return back the ice cream brick, where he refused me to return it back. Some people nearby the shop tasted the ice cream and said that it was drastic muddy. Kindly return back the Ice cream brick. The name of the shopkeeper is Aditya Amul Parlour. Mobile Number of Shopkeeper- [protected],[protected], and the Address of the Shop is:: Aditya Amul Parlour, Pratap Nagar, Agra (U.P.). India.
Kindly take the action as soon as possible.
Thanking You
S.K. Jain
2, Pushp Enclave, Phase 1,
Khatena Road, Loha Mandi, Agra (U.P.).
Mobile No:: [protected].

Hello I m gopal, I like amul's dairy products & i m a regular buyer of amul milk & buttermilk. But the shopkeepers in our area which is carter road no. 3, charge more than mrp. i.e. the price of amul buttermilk is 7.50 rupees but shopkeepers charge 9 rupees. They even charge 1 rupee extra for milk. When asked about extra charge they say thats what every one does v have no choice they r exploiting us pls help.

Amul Butter has only one dealer in Visakhapatnam, by name Radha Enterprises. They are assuring very body to know that Amul is a monopolistic product. It is very unfortunate that such a reputed firm depends on only one dealer and he misbehaves with the users and spoils the image of the product and organization. I think you should either change the dealer or give more dealerships. The dealer is very high handed and belittles all smaller vendors and his supply chain system is very very discouraging.

Hope this will change.

From a SEALED Carton of 12 TETRAPACKS of AMUL TAZZA OF:
BATCH NO. GAK0431L3 OF 13 FEB 11
I found ONE TETRAPACK of
AMUL CALCI 25/01/11 L3 GH329 02:34:35
which was TOTALLY CURDLED.
I emailed AMUL regarding the same and also spoke to the CUSTOMER CARE REP MR. SINHA; gave him details and my address adn he assured me on FRIDAY APRIL 1st, that he will ask his rep in Mumbai to come with a replacement.
Since nobody came I contacted him again on SATURDAY APRIL 2nd and he assured me again that someone would definitely come to my residence.
My feeling is that
AMUL IS TRYING TO PALM OFF DEFECTIVE TETRAPACKS OF CALCI (WHICH IS COSTLIER THAN TAZZA AND MAYBE DOES NOT SELL) IN CARTONS OF TAZZA.
SO CONSUMERS PLEASE BEWARE.