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Amul / GCMMF Complaints & Reviews

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Updated: Jun 15, 2025
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K
KARAN TAPARIA
from Mumbai, Maharashtra
May 9, 2011
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Address: Mumbai Suburban, Maharashtra

when v buy milk packet like ( AMUL MILK ) it has print 500ml Rs. 14/- only but they take frm us 15/- for 500ml COZ they say Rs. 1/- cooling in refrigerator & Wen v buy 1litre of AMUL MILK they cost us Rs. 30/- y should v pay for this n even they ask for any cold drinks small cost Rs.9/- they take from us Rs.11/- from us by saying its chilled by refrigerator n they used abusing words like bad words with any ladies n small children's by saying CHUTIYA PLZZ notice dis words n they say this even they dnt care if v complain to consumer court or jagoo grahak jagoo they say its all rubbish ( bakwaas )..SO PLZZ TAKE STRICK ACTION OR I HV 2 DO POLICE CASE AGAINST THEM ..Dis ALL r Going in our AREA SO PLZZ HV A LUK 2 THIS SERIOUS MATTER OR I HV 2 TAKE OUT ANY OTHER WAY 4 THIS PEOPLE WAT THEY THINK ABT THEMSELVES THEY SAYS THIS DO V KNOW MARATHI LANGUAGE WEN V SAY WHO D HEL R U 2ASK US DEN THEY SAY MARATHI NAHI AATI HAI NA TOO BHAAG JAA YAHAN SE NAHI TOO TERI GAAND MAAR DEGE N TERI MAA KI I CANT TKE DIS SO EASY SO TAKE IT STRICK ACTION 4 D SAME OR I L GOING SOME OTHER ACTION NOW ITS UP 2U DEY HAD TOLD ALL DIS 2MY RELATIVES

VEERA DESAI ROAD,LAST STOP ANDHERI ( WEST ), MUMBAI 400058
RGDS..KARAN TAPARIA
this is a serious problem faced in many cities.
a strict action is necessary against such retailers.
this is clearly looting.
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    D
    drlgbadrakia
    from Rajkot, Gujarat
    May 2, 2011
    Resolved
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    Address: Bhavnagar, Gujarat

    Dear Sir,
    The distributors of Amul Milk charge Rs 1 more on MRP for
    500 ml milk bag. I have complaint to the Amul dairy, but recieved
    no reply in 15 days.Are they allowed to to do so ? Will Amul dairy
    take some steps to benefit rural cosumers or they allow the
    distributors to loot the poeple ?
    Aug 13, 2020
    Complaint marked as Resolved 
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      eceyogesh
      from New Delhi, Delhi
      Apr 28, 2011
      Resolved
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      Address: South Delhi, Delhi

      Hello sir

      I would like to infom you that in Katwaria Sarai Shopkeepers are selling AMUL CURD at Rs.10 whereas
      MRP is Rs.9.
      I called to customer care of AMUL department twice but no action is taken.
      This problem is related to AMUL distributor.
      I asked the shopkeeper they told they bought at Rs.9.30 from AMUL distributor and they take Rs.0.70 profit.
      And sell at Rs.10.
      This is daily problem.
      If they HIKE the price then no problem but exceeding the MRP price is a illegal and not feeling happy by
      paying extra money.
      Aug 13, 2020
      Complaint marked as Resolved 
      In Ahmedabad Amulk milk packets are sold at a price higher than MRP.THey openly daid that we are not afraid of any agency as we have consent of higher ups in AMUL.The dealer are AMRUT DAIRY & CITY PALACE Both are in Goyal IntercityShopping Centre , near Drive - in Cinema.I have alredy lodged a complaint to you earlier on this matter& it is my first reminder.Do you peope are also like AMUL & hands - in - gloves with these dealers?????????????.

      God save this country!!!!!!!!!!!!!!!
      THIS IS INDIA . .
      All Adultrators go Scott free
      In my area there is one retailer he is charging more than the mrp price on amul milk
      Hello,

      I would like to understand why the retailers are charging price more than printed MRP, though as per regulation they are not allowed to take cooling charges.

      Upon asking been communicated as been amul is charging them extra, so they have to recover from customer.

      would request to please provide clarity on the same.

      Regards,
      Sujata
      sujata.[protected]@gmail.com
      [protected]
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        S
        santosh pandya
        from Indore, Madhya Pradesh
        Apr 24, 2011
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        Address: Ahmedabad, Gujarat

        I live at bapunagar, ahmedabad. Here also the same problem. Dealer's make unity & take more than MRP. First they told after 8.00 am they charged more for freeze & maintainance but now they charged more even in the morning also. any one can suggest me where i can complaint ? or only one way we all have to close the use of amul? A dream of verges now goes on the wrong path & not card about customers. This much of complaiint & nobody is there to answer? is they bigger than the customer?
        Aug 13, 2020
        Complaint marked as Resolved 
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          D
          dreamy.eyezz
          from Pune, Maharashtra
          Apr 15, 2011
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          Address: Pune, Maharashtra

          i stay in Wakad area in Pune and shopkeepers charge more for the milk..
          when we argue that they are not supposed to charge above the MRP,
          they have arguments like:
          1. Its because of the refrigeration cost.
          2. It is because of the rent of our shop that we pay.
          n if you argue even further, they say "If you want to take it, then buy at this price, else go away."
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            J
            jay1717
            from Mumbai, Maharashtra
            Apr 9, 2011
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            Address: Lucknow, Uttar Pradesh

            Price charged higher than MRP
            I am a resident of Mumbai, andheri (W). I would like to draw your attention that all the amul milk suppliers are charging more than the MRP mentioned on the pack. Since everyone in the area is doing so we have no option but to pay that higher price. The MRP of amul gold as mentioned is Rs 5.25..from 200ml.

            Shopkeeper charged 6Rs. Per 200Ml.(.75Paisa extra charged)

            Jay Prakash Mishra
            [protected]
            +1 photos
            Aug 13, 2020
            Complaint marked as Resolved 
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              S
              S.K. Jain
              from Mumbai, Maharashtra
              Apr 7, 2011
              Resolved
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              Address: Agra, Uttar Pradesh

              Dear Sir,
              I have Purchased a 1.25 ltr Amul Butter Scotch Brick from Aditya Amul Parlour, Pratap Nagar, Agra (U.P.) on 06/04/2011 for Rs. 125/- and when we opened the brick, we found the taste of the ice cream was drastic muddy. I went to the shopkeeper to return back the ice cream brick, where he refused me to return it back. Some people nearby the shop tasted the ice cream and said that it was drastic muddy. Kindly return back the Ice cream brick. The name of the shopkeeper is Aditya Amul Parlour. Mobile Number of Shopkeeper- [protected],[protected], and the Address of the Shop is:: Aditya Amul Parlour, Pratap Nagar, Agra (U.P.). India.
              Kindly take the action as soon as possible.
              Thanking You
              S.K. Jain
              2, Pushp Enclave, Phase 1,
              Khatena Road, Loha Mandi, Agra (U.P.).
              Mobile No:: [protected].
              Aug 13, 2020
              Complaint marked as Resolved 
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                G
                gopi1041083
                from Gurgaon, Haryana
                Apr 4, 2011
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                Address: Mumbai Suburban, Maharashtra

                Hello I m gopal, I like amul's dairy products & i m a regular buyer of amul milk & buttermilk. But the shopkeepers in our area which is carter road no. 3, charge more than mrp. i.e. the price of amul buttermilk is 7.50 rupees but shopkeepers charge 9 rupees. They even charge 1 rupee extra for milk. When asked about extra charge they say thats what every one does v have no choice they r exploiting us pls help.
                +1 photos
                Aug 13, 2020
                Complaint marked as Resolved 
                Hey Gopal,
                You are RIGHT...!!! Nobody is here to taking care things such like this...!!!
                Sab k sab LUTNE me lage pade hain...!!! Koi nahi sunta...!!! Sab ko raton raat Crorepati ban jana hai...!!!
                Yeh MRP etc sab dikhawa hai...Chalawa hai...Cheating hai...!!! Government is for Business People...Not for Commonmen like you and me...!!!
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                  T
                  thars24
                  from Visakhapatnam, Andhra Pradesh
                  Apr 4, 2011
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                  Address: Visakhapatnam, Andhra Pradesh

                  Amul Butter has only one dealer in Visakhapatnam, by name Radha Enterprises. They are assuring very body to know that Amul is a monopolistic product. It is very unfortunate that such a reputed firm depends on only one dealer and he misbehaves with the users and spoils the image of the product and organization. I think you should either change the dealer or give more dealerships. The dealer is very high handed and belittles all smaller vendors and his supply chain system is very very discouraging.

                  Hope this will change.
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    M
                    Mehli
                    from Mumbai, Maharashtra
                    Apr 3, 2011
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                    Address: Mumbai City, Maharashtra

                    From a SEALED Carton of 12 TETRAPACKS of AMUL TAZZA OF:
                    BATCH NO. GAK0431L3 OF 13 FEB 11
                    I found ONE TETRAPACK of
                    AMUL CALCI 25/01/11 L3 GH329 02:34:35
                    which was TOTALLY CURDLED.
                    I emailed AMUL regarding the same and also spoke to the CUSTOMER CARE REP MR. SINHA; gave him details and my address adn he assured me on FRIDAY APRIL 1st, that he will ask his rep in Mumbai to come with a replacement.
                    Since nobody came I contacted him again on SATURDAY APRIL 2nd and he assured me again that someone would definitely come to my residence.
                    My feeling is that
                    AMUL IS TRYING TO PALM OFF DEFECTIVE TETRAPACKS OF CALCI (WHICH IS COSTLIER THAN TAZZA AND MAYBE DOES NOT SELL) IN CARTONS OF TAZZA.
                    SO CONSUMERS PLEASE BEWARE.
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    Amul Taaza tetra pack — Spoilt/Curdled milk

                    I drink Amul Taaza for the last 3 yrs and have never faced any such issue.
                    I normally buy the whole crate (12 tetra packs).
                    However, this week , I found two tetra packs having curdled milk. The Mfg date was 08/01/11 and the batch number is GAK0081
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                      G
                      gautam786
                      from Indore, Madhya Pradesh
                      Mar 28, 2011
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                      Address: Pune, Maharashtra

                      Hi Team,

                      Now a days retail shopkeeper are charging above MRP for Amul Taza. The price of Amul Taza is Rs13.50 were as retail shopkeeper are charging Rs14.00.
                      This I am saying about the shops in Kothrood & Bavdhan area. Few of them are have the MRP price i.e. Rs13.50.

                      My request is if your team give a surprise check for all these retail shopkeer, so that they will be able to under stand what wrong they are doing.

                      Thanks & Regards
                      Gautam
                      M: [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      This problem is more grave in Wakad area. They go on charge aupto Rs 4/ litre on the AMul Milk.

                      they simple say " take the milk at this price or Go to Hell. Do watever you can do".

                      Where can we raise teh formal complaint with Competenmt authprity
                      I agree to the above complaint..
                      i stay in Wakad area in Pune and shopkeepers charge more for the milk..
                      when we argue that they are not supposed to charge above the MRP,
                      they have arguments like:
                      1. Its because of the refrigeration cost.
                      2. It is because of the rent of our shop that we pay.
                      n if you argue even further, they say "If you want to take it, then buy at this price, else go away."
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                        R
                        rkjeth
                        from Bhopal, Madhya Pradesh
                        Mar 18, 2011
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                        Address: Mumbai City, Maharashtra

                        Our dealer, Kamal milk Daily at Swapna-Nagari and Pande Daiiry at Veena Nagar Phase II, Mulund (W), Mumbai-400080, is charging Rs.29 per liter for Amul Milk and Rs. 15 for 1/2 Liter.

                        We read aarticle in newspaper "Times of India" Dated 13th Feb 2011, that amul is not hiking milk price by Rs 2. So no changes in Amul milk Hike from Feb 16th onwards and this aarticle shown to both the Milk Centers but they say in paper they saying but actually Amul is also increased alongwith other milk.

                        But from Nirmal Life style mall and Mulund Colony Milk Center, we got it at 13.50 and 27 rupees for 1/2 and 1 liter.

                        Same thing explained to KAMAL MILK DAIRY AND PANDY MILK DAIRY at swapna nagari, Veena Nagar,
                        Mulund (W), Mumbai-80 and they say its old stock of milk plastic puches and not our mistake
                        we hence had to pay 2 rs extra daily i.e. 60 rs on monthly extra to these cheaters on per liter.
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        Hi Style — HI CHEAT

                        Hi Style Apparels, 2nd Avenue, Anna Nagar, Chennai, have announced a promotional offer during 2009 January saying that for the purchases made during the period, an equivalent amount of purchase can be done after one year. I along with my family had purchased cloths worth Rs.2800.00 during the period. At the time of payment the counter person told us to retain the bill for the same purpose.

                        And now after one year when we approached them, they have denied the offer saying that offer voucher is required for that, which was not at all informed us. We do not have any proof other than the bill and credit card payment slip.

                        We feel that they have cheated. How to proceed legally for this complaint.

                        Cheating on High Price than MRP - Comment #1795661 - Image #0
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                          C
                          chinkyagarwal
                          from Mumbai, Maharashtra
                          Mar 17, 2011
                          Resolved
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                          Resolved

                          salty and bitter taste

                          Address: Maharashtra

                          i bought an amul mango dolly iceceam from a dairy shop today.
                          although the manf date mentioned on the pack is mar 2011 it had a spoilt taste.
                          infact it tasted salty. after the first bite itself it spoilt the taste of my mouth.
                          amul is a known brand when it comes to dairy products. this kind of quality is not expected out of it. i dont know abt others but amul has surely lost its 1 loyal customer....
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                          pranay29
                          from Kaveripattinam, Tamil Nadu
                          Mar 15, 2011
                          Resolved
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                          Resolved

                          Address: Gujarat

                          Complaint about the machine that give fat of milk..
                          Address : Vasad Dairy;
                          Moti Khadki ;
                          Vasad 388306;
                          Ta & Dist : Anand
                          Gujarat India.

                          At Vasad Dairy (Amul Branch) the is problem regarding the low fat of milk since many month.
                          As the same bottle milk gave different different fats..
                          So please help the people who gave the milk to the dairy. And gave justice...
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            S
                            sunnyadeshara
                            from Mumbai, Maharashtra
                            Mar 15, 2011
                            Resolved
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                            Resolved

                            Address: Ahmedabad, Gujarat

                            Dear Sir/Madam,

                            In my area, Amul Shakti/Gold milk product are sold at higher price than their MRP at two local stores. One of them also sells expired milk sometimes and when argued, owner starts giving irresponsible reply. I am writing this only to ask suggestion whether i should fine alternate to buy these products or there is a scope for any kind of action.

                            Address:
                            Paras Nagar, Nr. Sola Cross Road, Naranpura,
                            Ahmedabad - 380063.

                            Name of one store is RADHE Nr. Paras Nagar.

                            I request you to give some suggestions.

                            Regards,

                            Sunny
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              siddhi chandorkar
                              from Mumbai, Maharashtra
                              Mar 14, 2011
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                              Resolved

                              Address: Mumbai Suburban, Maharashtra

                              we the resident of mumbai,area goregaon east are getting uhygenic food product.
                              we buy regular product of amul malai paneer,earlier we didnt had problem but now we notice that in every paacket we find fungus on paneer or the paneer stinks badly.
                              these paneer are unhygenic for our kids n family.After talking to shopkeeper it was heard that many of his customer face the same problem.
                              so i request u to take quick action against amul company.
                              thanking you.
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                ravishq
                                from Ahmedabad, Gujarat
                                Mar 5, 2011
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                                Resolved

                                Address: Mumbai City, Maharashtra

                                Respected Sir,
                                In Andheri (east) Sher e Punjab Colony vicinity, the packed milk is sold for higher prices than the MRP of the packet. All local vendors sell the milk at an inflated price and since no one is ready to give you at MRP, you have no choice but to buy milk at an inflated price. Pls take some immediate action this monopoly of local vendors which is affecting an already inflation hit public.
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                AMUL MILK — higher price than MRP

                                Dear Concerned,

                                A milk distributer in Powai maned as "Powai Sweets and Milk Centre"
                                Add: Powai Milk Centre, Opp IIT maingate, Powai, Mumbai.
                                They have been charging us more than MRP on each milk 1/2 litre pouch. The price in 12.50 whereas he takes 14 for each. The amount maybe be minimal but the act is cheating consumers. I did mention this to the shopkeeper but he reluctantly replied tht the milk prices have increased so he's selling higher than MRP. But these actions are illegal to sell beyong printed MRP.

                                Kindly see to it and address the action taken against such people.

                                Rgds,
                                DS
                                all the retails in mumbai and upto ulhasnagar are charing Rs.2/- per littre more than mrp on amul milk, but government is sitting closing its eyes. we are living in a country or a state which does not have any government. they are just sitting there to earn money from various acitivities.
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                                  maheshwarirajesh
                                  from Mumbai, Maharashtra
                                  Mar 3, 2011
                                  Resolved
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                                  Resolved

                                  Address: North Delhi, Delhi

                                  sir,
                                  i purchased milk amul full cream every day for sunil dairy sec6 rohini near petrol pump.he sale me a 1 kg.
                                  on 21 feb in evening at 8.30 p.m.i go & boild in my home in proces of boiling milk gives very bed smell i go to shop being shop is closed at night to i complaint at morning he says ok all right through it in guter.finally he can not be re amburance me and say me to complaint direct to amul.so i complaint.pls reverse me RS. 34. MY add.pocket c5/297 sec 6 rohini delhi 85
                                  my contact no. [protected]
                                  RAJESH MAHESHWARI
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    Chhablani
                                    from Mumbai, Maharashtra
                                    Feb 26, 2011
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                                    Resolved

                                    Address: Mumbai City, Maharashtra

                                    After stories of adulteration of Milk in the plastic packet i switched to tetra packs which cost me more, but always thought is safe & healthy. However i recently got Amul Taaza tetra pack from one of the shopkeepers in my locality (usually I buy from him). I was surprised and shocked to see that the milk tetra pack contained water inside. (See attached picture). If tetra packs have such a quality control in place, i can imagine how safe tetra packs are. Is there any authority in this country, who can ensure that people can atlest get some proper milk to drink. The purpose of tetra pack is to ensure, there is no scope adulteration. When i got back to the shopkeeper, to get the pack exchanged, he said there have been couple of similar complaints few days back.
                                    Here are the details of the pack that contained water. Can someone please check , take some action & get back to me please.
                                    Product: Amul Taaza Tetra pack, Batch No. GAK0081, Date of Manufacture: 8.1.2011, date i opened the pack was 27.02.11. The pack clearly says "Before before 6 months from the Manufacture date (when sealed).
                                    +1 photos
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    this kind of complaint must be taken very seriously and puniive action taken against the company byGovt. Regulating authority and also published in newspeaper for information of all concerned. this is the onl way, such carelessness will get plugged in, which is at the cost of health of general public.
                                    pradeep MEhta
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                                      A
                                      anand.jkumar
                                      from Mumbai, Maharashtra
                                      Feb 19, 2011
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                                      Resolved

                                      Address: Mumbai Suburban, Maharashtra

                                      I went to Mahashakti milk shop on Vazira Naka to buy Amul Taza Milk of half liter which is sold by them on Rs.13.50 when the price is printed as Rs 13, but now they are chrging Rs 14 for half liter i know that amul has announced hike in price by 50 paisa but still the printed amount is RS 13.

                                      Please take some action on this they are charging same amount by every person its realy not Ethical, Please please take some action.

                                      I have good amount of hope & faith that you people do some thing and take active action against such price manuplation .

                                      Thanks,

                                      Anand Jha
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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