Amul / GCMMF Complaints & Reviews

Hi,

Stay in Pune, got 3 Amul Taaza MIlk 500 ml pack milk from a local vendor and when boiled, a foul smell and bitter taste is what i get....told the same vendor about it....he says he gets the supply from company....whose to blame for giving us such products and play with our health even though we pay whatever the price the government fixes for these necessities...


Want some immediate action on the vendor from Amul India

name will be given out when some official from Amul checks this complaint and reverts for solution

All the Dairy vendors in Mumbai, Andheri(W) Area sell the packaged milk at higher than the marked price. The higher price is generally 1 Re extra on the marked price. Thus a packaged, one litre Milk of Amul is sold for 27 instead of the marked price of 26.

I bought Amul Butter from Reliance Fresh Outlet in Bopal on 30th January in the morning. After coming back home, I checked the prices of all the products I had bought. It came to my notice that the MRP of Amul Butter packet (500 gms) is Rs. 122 whereas the bill had charged Rs.127 for the same. Thus, I would like you to look into this matter. Thank you!


Prem Bomb.

DEAR SIR /MADAM





THIS IS TO INFORM YOU THAT.
AS U KNOW THAT PRICES OF COW MILK ARE 14.00 RS PER BAG. OUR MAN HOME DELI VER'S THE MILK AT RS15.00 PER BAG.AND IF WE GO TO TAKE THE MILK AT HIS BOOTH THEN HE TAKES 14.50 RS. THIS IS NOT FAIR.HE IS THE ONLY MAN IN OUR SATELLITE AREA.


HIS BOOTH ADDRESS IS AS FOLLOWS:

SATELLITE,AHMEDABAD -15,
N/R BELASHWAR MAHADEV TEMPLE,


LAST TIME I HAVE COMPLAINT ON THE SAME THING AND YOUR MAN HAD COME BUT NO ACTION WAS TAKEN.HE IS GOING ON INCREASING THE PRICES AND HE TELLS THAT"IF YOU WANT TO TAKE MILK AT THIS PRICES THAN TAKE OR GO AWAY.I AM NOT GOING TO REDUCE THE PRICES." THIS IS BECAUSE NO OTHER MAN IS THERE IN OUR AREA. EITHER YOU DO SOMETHING OR TAKE MY REGISTRATION TO DELIVER ME MILK.




PLEASE DO SOMETHING IMMEDIATELY.



MAIL ME AT: [protected]@yahoo.com.






i hpe that u will take action against him.all the people of our area are fed up of this.



yours obediantly,
xyz.



thank you.

Amul says "tea special gives more cups of tea"

my question is:- what does amul add to that milk so that it gives more cups of milk?
is it harmful?

(you can get more cups of tea only if the milk expands more compared to normal milk, for which some harmful substance may/may not be added to it)

i mailed to amul couple of times, but (as expected) they did not reply

Amul Shakti costs 30 Rs. each KG. Regular milk from good Milk vendor around costs between Rs. 22-25 Rs per KG. Is Amul leveraging their monopoly now? if thats true, lets object it.

AMUL should disclose their procurement rates from the Milk dairies/milk unions to the public so we know that how much over profit they are making.

D/Sir,

I have sent two mails to [protected]@amul.com with all the details of product purchased from reliance fresh store at Dhanbad. The four images of product were also sent but, till date I have not received any reply as yet.

Similar email was sent to ril site

I hope you would be able draw much needed attention and action in this regard.

D K Trivedi



br...

My name is Geeta Agarwal and i reside in Vasai.Few days back , i went to one of the shops in our complex to buy packet milk. when i asked for the price of amul milk, the shopkeeper told me that it costs 36rs per litre, whereas on the half litre pack the price was written as 17rs, which makes 34rs per litre.i was shocked to know that he was charging rs 2 extra and on being asked the reason for the extra charge, the answer i got was ' this milk is expensive'. but when i argued with the guy that he cannot charge anything more than the actual mrp, he still stuck to the same reply. i request to the consumer forum to please look into this matter. as it is all things have already become so expensive, but since people have to survive, we are still living an expensive life with no proper income.

iam a regular consumer of amul milk. i am satisfied with full cream milk but the prices are high now which creates problem taht a low budgeted person cannot buy it.Toned milk prices are also high as compared to quality , quality should be improved. amul butter and cheese prices are also high, it shoul be regulated and reduce.

Price charged higher than MRP
I am a resident ofNavi Mumbai (Airoli) I would like to draw your attention that all the amul milk suppliers are charging more than the MRP mentioned on the pack. Since everyone in the area is doing so we have no option but to pay that higher price. The MRP of amul Taaza Milk is Rs 25 per liter but we have to pay Rs27.
Daily we are being exploited and i and not the only customer who is being harrassed even we know our wrights but when every shop in the area is doing so and also with such confidence 'Lena hai lo nahi to mat lo', our the words used we poor house wives r left with no option but to pay the amount and move on.
But You the organisation is not helpless as we r. You can look into the matter and stop this corruption.
I would like to put this to your notice that this is not only the matter of "EXCESS PRICE CHARGED" but this type of explotation is forcing me and many other housewives to change the brand and move to some other company's milk.
But before doing so as a responsible citizine i liked to put this matter to the company's kind consideration.
I have even tried to call the customer care of Amul on the number mentioned at the back of pack, but no one answers the call.
I hope somebody from your big organisation will come foward and look into the matter.
I am hoping for a solution from your end.

I m Jignesh khajuria from jamnagar.Here Amul Milk Retailers at swastik society,Near Essar House,jamnagar charged excess money than the MRP price of AMUL Taaza Milk.amul milk-gold 500ml bag MRP is rs.15.00 and retailes charged rs.16.00 per bag.



thank,
Jignesh khajuria
b/2 sunbeem appartment,
near Essar house,
swastik society,
jamnagar.
mobile:[protected]

[protected]

Amul India Pvt. Ltd.


Dear Sir/Mam,

I am a regular customer of Amul Flavoured Milk. These days, in pune city market , flavoured milk producer "Kutwal Foods Pvt. ltd., Sai Nagar, Andhalgaon, Taluka:Shirur, Dist: Pune" has started using the empty glass bottles of flavoured milk of amul and has started re-packing its own brand "Urja " flavoured milk in those used old bottles of Amul milk.

On the downward portion of the "Urja" Brand flavoured milk, the water marked permanent name of "Amul" creates a impression in other customers that Urja is a brand Of Amul India.


Please take appropriate action regarding this issue as it harms the company brand image.

I hope appropriate action from your company to protect the world famous brand image of Amul.


Regards,

Vikash Goenka
Pune.
Email: [protected]@yahoo.com

My self kartik patel from baroda residence at near subhanpura, HT road, near vidya vihar school, on 17.11.2010 i buy one bag of AMUL GOLD having details on bag as M.NO.11, USE BY DATE. 18.11.2010 and one bag of AMUL SLIM having details on bag as M.NO.4, USE BY DATE. 18.11.2010 from a amul daily distributers near to vidya vihar school,i put both bag in my freeze at my home and go to job, when i come back from my job at evenig, my wife said which type of milk you had bought today at home, as just heat at gas, its be as a like butter milk, we thought that its not use for drink so we try to make a paneer by adding lemone in it but after adding lemone no any reaction happen with this milk, at evening i observed the milk then i found that its dublicate milk or some other preservatives add and make as milk.if you want to check the sample of milk you can collect bye tomorrow it self only.

so kindly check at your end and dont try to people like this way,once people will wake up then you can immigine whats happen.

Good morning Sir,

Yesterday I go to Reliance Super . I purchesed Amul ice cream. there was not cold because of Freez door was opened.I have to changed ice cream b'coz of coldness. I talked with customer care executaive but they cant give me satisfied answers. also i talked with your sales person but they also dosent give proper reply for what i asked. they ignore me i also said i want to talk with your manager but he said manager was not there he was out of mall. I am regular customer of your mall. Actual I come from Gujrat. so i cant understand local languagee. that's way he did't give me ans. I asked executaive and sales person name but did't give me. Please do steap in nellore city super mall staff because their awareness. I was going appro. 7.00 Pm. They talked with me ruff langauges and come with me fight.
I do not have photo. If is it possible today to go there i also send u photo.

Thanks & Regards.
Your Valueablale Customer.
Kapil Rajgor. ( Himatnagar)

Dear Sir,

The product Cake Magic, (ice cream), the MRP of which is Rs. 200/-- is being sold by all the Amul parlours throughout mumbai, thane & vashi at a rate of not less than Rs.350 to Rs 500 per cake..

We love this cake very much but would not like to pay a penny extra than the MRP. Can you please find a solution to this problem. Can we order this cake online? Please let us know.


Thanks & Regards,

Mr. Richardson Lazar. ( [protected])

Email: lazar.[protected]@gmail.com

The Managign Director
AMUL INDIA Dated: 25/10/2010

Dear Sir,

I behold a last ray of hope which is why I have decided to contact you through this write up as my several other mails and phone calls have been ignored. Kindly ponder asymptotically the miseries I had to suffer by dint of sheer negligence of AMUL and subsequently the manner in which the Delhi distributor treated me like a beggar.
We have been using AMUL products for the past many years; in particular AMUL Butter Scotch and Pista ice creams owing to an optimum use of sugar content, thereby making it feasible for diabetic persons like me.
I purchased two bricks of ice cream (750 ml: Butter Scotch and Pista) from a vendor in Dwarka sector 6 market Delhi 110075 on 21/10/10. We were shocked to find a stapler’s pin in the Pista brick. You can easily analyze how fatal this could have been had it been consumed? I immediately brought this to the notice of the authorities through mails and several telephone calls[protected]. I received a phone call from Delhi office on 22/10/10 and was assured that a representative would meet me in the evening. But what happened on the evening of 23/10/10 was a shame on AMUL. A fourth class employee of AMUL visited my premises and tried to hand over a brick of ice cream to me in lieu of its selling price. I told him that none of my family members had ordered it, to which he got furious and left with some derogatory remarks. It is proved beyond doubts that a company which incurs crores of Rupees on advertisements has actually no ethics.


Thanks and regards

Yours Sincerely

Dr. Hemant Kumar
Prof. of Physics
University of Delhi

Hello Sir/Madam
I received a expired amul elaichi shrikhand from your authorised dealer Narmada enterprise here at gadag. When I went to complain about it they say its okay though it was expired two months ago and taste was changed and one of the pack was fully covered with fungus and they did not replace it or even refunded me so please do the needfull I have also enclosed the photo of expiry date and batch no....

I had purchased a 750 ml Amul ice cream Chocolate flavour on 15 Sep, 2010. When I just tasted it, it was tasting very badly and strangely, it felt as if there was sand mixed in it and it was having unusual bitter taste also. The details of the pack are:

Packed : July 2010

Batch No : GH-20117

And its also written on the pack "Best Before 6 months from packaging", then I would like to know what is the problem in your product quality as even 3 months are not yet over. I regularly consume Amul products but this is not what I expected from Amul icecream.
So, kindly look into the matter and let me know whats the problem with the quality of icecream.

Regards,
CA Sanket Khandelwal
+91 [protected]

Sir/Madam

Through this forum i would like to draw the attention of the concerned authorities towards the adulterated AMUL milk packets at a "particular grocery store".
Two days back i made a purchase of AMUL milk from a nearby store(Raju Departmental Store) here in Dwarka, the details of which are stated under. Buying a product of such an elite organisation was a guarantee in itself. But on heating the lot in a utensil i experienced an unusual smell. The feeling was mutual on tasting the milk too. Thereafter, repeated purchases made from the same store resulted in similar observations. Alternatively, there was no such bad aroma and taste when i bought the same stock from a different store which zeroed in my allegation on that particular outlet(Raju Departmental Store).

AMUL Taaza LOT-M-25A dated 11/9/10 (Two 1/2 litre packets)
AMUL Gold LOT-M-53A dated 11/9/10 (Two 1/2 litre packets)

So hereby i submit my complaint about adulterated AMUL milk packets from RAJU DEPARTMENTAL STORE, E-551, Sector 7, Dwarka, Near Ramphal CChowk, New Delhi-110075.

Thanking You
Sheela Jha

Recently I bought 1 box (1 Litres X12) of TAAZA Toned Milk in a whole sale shop. I was so shocked to hear that we have to buy 12 packs of AMULYA DAIRY WHITHENER (1 pack Rs. 10/- each) along with it. There is no discount or any offer going on. We have to buy Taaza Toned milk at the same price (1 litre is Rs.40/-) and pay an extra money for Amulya dairy Whitener which we don't like. Even though we don't used milk powder, we are forced to buy that product. As I asked the shop owner, they told me that it comes from the Distributor. I wrote a mail to Amul customer care and the co-operate office regarding this issue, but till today i didn't received any reply or explaination.