Amul / GCMMF Complaints & Reviews

Dear Sir,

We buy Amul milk regularly at a higher price than other brands.

Our 2.0 Kgs milk damaged on 21st September, 2009 and booked my complaint with them after trying to phone at No 28524337 many times as I was getting no reply from this number.

Finally I spoke to one Mr Kutty at this number and also to Mr Rohit at his mobile [protected] and he informed me that a voucher is being issued for this milk but it will take four days to reach this voucher through the shop from where we are buying the milk on daily basis.

It is now more than fifteen days, there is no news from these people.

I have phoned to Mr Kutty many times and have spent probably Rs 50/- for the phone calls but there is no action from them.

Inderjit Khurana.

Milk products of amul india is given by retailer 1/2 to 1.5 rupees above the MRP IN Naliya kutch Gujarat.
is it justified?

Today, I went to buy a packet of 100gm amul butter, and the shopkeeper had given me a chocolate with it,
i asked him whether it si free with amul? He said no, if you have to buy a butter cake then it is only available with this chocolate, only packet of butter is not available.He said that its company policy, I can't do anything.
Its the exploitation of middle class people.

I want clarification on it.Its the straight case of black marketing.

Hi,

subject:
Complaint against Shop Anup Bakery, Vishrantwadi, Airport road, Lane no 6, Tingre Nagar, Pune 411032

This is with reference to the "Jaago Grahak Jaago" initiative taken by the Ministry of Consumer Affairs, Govt of India.

I have been reportedly been asked to pay, for Amul butter (100grams) which has an MRP of Rs:21, Rs:23.
The shopkeeper has mentioned that the product is not available in market from company and is being sold in black. He (shopkeeper) has also challenged the initiative taken by govt for consumer protection against unethical retails practices prevailing in market by rudely saying "jo karna hai kar lo, jaha complaint karni hai kar do" (do what ever u want, complain about it where ever u want.

I want a strict and prompt action against the shopkeeper.

It is absolutely true. I stay at Mazgaon and we bring 2 litres at home everyday we are charged 2 rs more per litre on MRP on Amul milk packets.
I also don't know the right channel to complaint.
Since you also have complained in august and no reply from Amul Milk authorities, it seems like nobody is bothered about the common man and the corruption has reached at our doorstep and it starts right 1st thing in the morning. GOD please save this country it looks like its going to dogs.
I hope somebody will come for our rescue.

Overpricing (above the printed price)
Sir,

I have been purchasing amul milk regularly for the consumption of my family. The cost of 1/2 litre of milk is Rs. 12/- (as per the printed mrp). However, this smart guy charged me Rs. 12.5/-.Hence behind every one and half litre i have to pay 1.5 Rs. more. That means i have to pay 1.5 rs more one and half litre than the printed price. please look into this matter. all the milk shops in-c.s. road no.2, anandnagar dahisar(e) mumbai-68 charges this much. plz kindly look into this matter.

Dear Sir,

I bought an AMUL ORANGE CANDY, bearing Batch no GT 162, Packed June 2009, from one of the Grocery shop in Siddarth Nagar, Borivali East, Mumbai.

On opening the pack, I found that there was a FLY stuck to the icecream candy. Is this the Quality control the COMPANY is following?

The company has got ISO certifications but I really do not know that they mean?????

I request you to take necessary action on the same.

I am a resident of Mumbai, andheri (W). I would like to draw your attention that all the amul milk suppliers are charging more than the MRP mentioned on the pack. Since everyone in the area is doing so we have no option but to pay that higher price. The MRP of amul gold as mentioned is Rs 28 per liter but we have to pay Rs 31.
I have even tried to call the customer care of Amul on the number mentioned at the back of pack, but no one answers the call.

Sir,

I purchased Choco-chips Icecream 1ltr from Jain Dairy on Devidayal road in Mulund West, Mumbai for Rs125 on 9th Aug 2009. The Batch number was CT225 and Packaging month was written as 08/09.
To my surprise there were very few choco chips in the icecream which is otherwise loaded with the same. It was as if we are having plain chocolate icecream with one or two choco-chips thrown in. Earlier too we had the same type of complaint with your Raj-Bhog Icecream which was devoid of any dryfruits.

Please do something as this will surely affect your reputation.

Reena Girdhar
(A customer)

I purchased 100gm Amul butter pack from Nearby Grocery shop on dated 14-Aug-09 in Ghaziabad.
This butter pack had a lot of Black and Grey spots marks of fungus on the surface of butter. Batch Code is MD-035 & Mfg Month is April 09.
I have photographs of this defective product with me.
How such kind of defective batch can release from their plant to sell in the market.
What is action plan by Amul to ensure the right quality product for the customers.
Thanks.

we are purchasing milk from door-to-door supplier, who delivers in the morning at following address:
Vidya nagar SBI Officers's quarters, evershine nagar, malad (w), mumbai. On scrutiny, we found that the packets seems to be re-packed, most probably by adding outside contents to the company packed contents. we are unable to find out the level of adultration and also what we should do. please help us.

I have purchased today one litre double tonned milk from m/s malhotra dairy saharanpur. The provided milk is defective and can not be used while I complained to the dairy owner he refused to replace the packet and told me that the distributor of amul milk not return the defective packs. I am surprised to note that the company is selling defective product in the market and also refusing to replace. This is the open cheating with the customer.

Hi, this is avinash I am staying at kalyan east. there are some retailers sold amul taja milk @ Rs.13/- for half a litter though MRP is Rs. 11/- .please do the needful as soon as possible.
Thanking You.

Dear sir,
MRP of 500ml amul taza milk is RS.11, but the shopkeepers of area nalasopara west district thane, mumbai, are charging RS.13 per 500ml pack.if we talk to them about this they say we get less commision from company.
Kindly take the apropriate action. I did not knew whome to contact about this matter, therefore i wrote into this column.
Thank you

sir i am resident in mahipalpur new delhi there is a dairy haryana dairy at vasantkunj road mahipalpur new delhi he sold amul milk paouch mixed or duplicate becoz i am byr regularley use amul milk but frm may onwards i feel there is some prob in milk my son hv drink milk he had some prob of alergy we cant understand whats is this once day he drink amul milk after 5 mints he had acute alergy than we hac confirm there is some prob in amul milk we hav visited doctor dr said avoid dairy product we hav face the prob frm may 2009 on wards so please i request you pls take the sample of amul milk at mahipalpur haryana dairy . otherwise anybody hav some major prob pls





no we hav use another brand there is no prob

Hi
Location of shop: PANCHALI SWEET SHOP, DHOLE PATIL RD PUNE

DATE of purchase : 3 Aug 2009

Reason: Person is not ready to give another pack of curd pack

Metal troma for client


kindly take necessary action

I had lodged a telephonic complaint a week ago with your helpline number[protected] regarding the spoiled milk from Amul Taaza box, details :- GT 136, 05.49.03, dated 15/05/09 L3.I was assured of a replacement which has not yet arrived till date.

I tried calling up the above mentioned number many times again but nobody picks up.

Dear Sir,

Dealer of Amul Milk of Bhopal (M.P) has not supply milk in Saket Nagar area. (Dealer-Mr. pal, mob. no. - [protected]) He donot attaend phone at time. So please arrange the milk in this area.

Thanking you

Dear sir/maam
i am a resident of A-10, sec22, noida, up.i purchase amul toned milk often from a nearby retailer.usually i buy 2 ltrs and so the figure is rounded of to 42 rs where each half litre packet costs 10.50 rs. .on 24.07.09 i bought 1.5 ltrs amounting to 10.50+10.50+10.50=31.50 rs. the vendor charged me 32 rs, and on asking fopr the balance of either 50 paisa or a toffee worth that much he disclosed that he sells a single packet for 11rs so i went back home and returned after 5 mins with more money so that i can buy 1 more packet to adjust the balance but the indecent shokeeper again charged me 11rs. . on being told that he is selling the packets 1 rs expensive than MRP per litre he became abusive.. and on being warned of complaint became indecent and challenged me to go ahead saying-" everybody buys it for that much, i[censored] dnt buy it my business wont stop."kindly do the needful.he should atleast be sent a last warning.address of shpkeeper-Ablock ragunathpur sec22 besides cyber cafe.MY PHNO-[protected].
THANKING YOU
KOMAL BHAT
Sr.Executive marketing, Mekaster int pvt ltd.

I have a complaint about a product (AMUL GHEE 1kg pack) which I bought 2 weeks back from the general store.
I would like to know in this hot weather why is our ghee is not in the form of liquid, i.e. it is in pure SOLID form.
Also there is no taste of the product (ghee). I also enquired about the product from the retailer and the distributor but no one is giving attention to our complaint.
I hope the company would...