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Amul / GCMMF Complaints & Reviews

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Updated: Jun 15, 2025
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C
Complainant3126881
from Bengaluru, Karnataka
Jan 16, 2009
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I wish to complain regarding the amul chocolate milk that I had on saturday Jan10th, 2009 bought from navi super cakes - a cake shop in Banashankari BDA complex, Bangalore 560070. It was sold one rupee more than MRP of 22/- (i paid Rs.23/-) and then on consuming the same, I have developed cold, cough and tonsil infection thus i faced discomfort at work n cld not perform my duties to the best of my ability and also had lot of stress and physical discomfort.

I would like some action to be taken to make sure the product sold to me is indeed authentic and it is sold at MRP at the least. Also, I would like some compensation from Amul team in terms of medical bills for causing me this discomfort and some action against the retail store.
Aug 14, 2020
Complaint marked as Resolved 
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    V
    vishal bansal
    from Pune, Maharashtra
    Dec 24, 2008
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    I bought a packet of Amul Processed Cheese From VISHAL MEGAMART 10 days ago, Mfg printed : MAY-08 and expiry is after 9 months from the date of manufacture, Barcode No.[protected], when we opened the packed It was found Rotten and Smelling and to our surprise we found our small kids were having one in there hand and were eating the same. When I went to Vishal Megamart raising this complain, they refused to accept that product without bill, but after lot of discussion they agreed to take our complain to higher authority. But i am not satisfied with their step as I only want Amul Company to check the whole lot and thier manufacturing and packaging process as well as the quality of raw materials used for that lot, so that this kind of negligence can be avoided.
    I have always loved AMUL products from my childhood, but this incident has hurt me.
    Aug 14, 2020
    Complaint marked as Resolved 

    Amul Processed Cheese — rotten

    Respected sir.
    we bought an packet of amull processed cheese from suryodhara stores at chuchgate which turned out to hve n foul smell and was rotted! kindly look into the matter.

    Amul cheese — foul SMELL

    CHEESE HAVE SO MUCH SMELL & SHOPKEEPER IS SAYING THAT , THIS IS AMUL STANDARD , WE CAN NOT DO ANYTHING EVEN THE SHOPKEEPER HAVE NO SALES TAG REGISTRATION & SELLING THING EVEN EXPIRING THINGS..
    WHEN WE HAVE ASKED HIM TO ABOUT THE REASON HE IS SELLING THE FOUL THINGS, HE SAID IT IS NOT HIS CONCERNS.
    HE TALKED IN THE WORST WAY HE COULD AND HE SAID HE CANT HELP IT. HE WAS NOT AT ALL GUILTY ABOUT THE OFFENSE HE HAS DONE AND WAS NOT AT ALL BOTHERED ABOUT IT.
    SHOP'S NAME -- B.L. DEPARTMENTAL STORE,
    ADITYA VIHAR, GANDHI PATH, VAISHALI NAGAR, JAIPUR-302021
    WE REQUEST YOU WITH DEEP SINCERITY TO PLEASE TAKE AN ACTION AGAIST IT SO THAT HE COULD NOT SELL THE WRONG FOOD STUFFS TO OTHERS.

    THANKU.
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      S
      Syed Faiyaz Ali
      from Pune, Maharashtra
      Dec 9, 2008
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      8/12/08, i purchesed Amul Cheese from BIG BAZAR, Visakhapatnam, A.P., Full black colour with bad odour.
      Batch no. P 215 A, AUG 2008.
      the same thing happened to me and i am proceeding to consumer coart
      I am a regular user of your cheese products. Your Cheese brand "Gauda Cheese" does not come in very consisty quality and flavour. Every time the Gauda Cheese is different in Flavour, hardness and taste. The one I baught yesterday has a very strong aroma filling the whole room and is sticky on the surface. I have preserved this in the fridge. Request please send some one to check whether it is fit for consumption.

      Further, the Gauda Cheese has a thin fabric coat outside. Please tell me whether it is edible or to be removed. It is not easy to remove and by moistening, it can be slowly removed in small pieces. Please also let me know why this fabric coat is provided inspite of a thick Plythene coat pack.
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        S
        SANDEEP PURANDARE
        Oct 31, 2008
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        Dear Sir,
        In my 40 years I am temptationly consuming amul ice cream for right quality & right quantity .
        On 29/10/2008 I was cheated in JAGDAMBA COLDRINKS SAMRATAN KUNJ BUILDING; NR PRIME MARKET SURAT 395009
        RETAILLER OF AMUL ICE CERAM.
        I PROCURE 13 CUPS OF KAJU DRAKS IN SHOP.
        SHOP KEEPER GAVE ME A BOX WRITTEN 12 CIPS X100ML&
        ONE SEPERATE CUP.
        BOX WAS ORDINARY CELLO TAPED & NO SEALING FROM AMUL COMPANY .
        AS ON BOX 12 CUPS WERE WRITTEN I ASSUMED 12CUPS COMPANY BOX.
        When I went home & open the box in party ;I found 10 cups only.
        As our family party was going on we cannot stopped eating
        icecream from our family members but I recover empty cups
        & showed to shop keeper.
        He said as ice cream is finished from cup we cannot lodge complaint & refuse to give balance 2 cups.STILL I LEFT ALL
        EMPTY CUPS & BOX TO HIM TO CHECKUP.
        I feel shopkeeper is taking advantage of cheating due to no sealing on boxes where company is writing 12cupsx100ml & taking no responsibility of sealing.
        I kindly request to take sereous action against Shop keeper of JAGADAMBA COLD DRINKS Nr PRIME MARKET;SURAT-9
        As a host of party in my inlaws I had beared lot of mind stricking problems in my inlaw family IN DIWALI VACATION.
        I know Amul icecream is best also in hearing complaint & taking action against defaulter.
        Yours sincerly
        SANDEEP PURANDARE
        C/o MUKESH
        204 ROYAL PLAZA;
        ANAND MAHAL ROAD;
        SURAT 395009
        M[protected]
        Aug 14, 2020
        Complaint marked as Resolved 
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          P
          Puneet Mehendiratta
          from Mumbai, Maharashtra
          Aug 28, 2008
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          I purchased 500gm Amul butter pack from Reliance Fresh against the bill no 0176, dated 28-Aug-08 in Greater Noida.
          This butter pack had a lot of Black and Grey spots marks on the surface of butter. Batch Code is MC-268 & Mfg Month is March 08.
          I have photographs of this defective product with me.
          How such kind of defective batch can release from their plant to sell in the market.
          What is action plan by Amul to ensure the right quality product for the customers.
          Thanks.
          Aug 14, 2020
          Complaint marked as Resolved 
          m a supplier n we purchese a box of ip butter of amul frm metro.
          n m reciving complaint frm some hotel?

          Amul India — Bad Amul Chaas Buttermilk in Tetrapack..no response from company on my email

          Purchased Amul Masti Chaas Buttermilk from a local vendor, its taste was very bad and it tasted stale even though it was not expired. I wrote many emails to Amul but they have not responded even once

          Butter Quality Not Good - Comment #2411552 - Image #0
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            R
            Rajesh Kumar
            Aug 27, 2008
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            Dear All,
            Pl. note that I have purchased one Amul icecream Box (750ml) From Magnet Store, Akurdi on 24.08.08. After opening the box, I have found Icecream was having Fungus and was having scoop out in the box.

            This was shown to Mr. Dhananjay D Redkar (Customer Service Executive) on 25.08.08. I have also shown him similar kind of Amul Icecream boxes lying inside the freezer. He was unable to answer; he was trying to talk to Mr. Bhushan Salunkhe; but he was not approachable.
            This is very serious issue related to food poising. Pl. look this matter very seriously. Photos attched to this mail is for your reference.

            Look forward to early response.

            Regrads

            Rajesh Kumar
            Aug 14, 2020
            Complaint marked as Resolved 
            Dear Sir,

            Myself Nikhil Upadhyay one of your regular consumer who is enjoying AMUL flavour regularly in every occasion and weekend.
            As i had Visited a Ambiji shrine on 25th January. Your prestigious AMUL Parlor also located there. I have complaint against your AMUL Parlour that they were taking higher price as they want inspite of M.P. described in product in your flavour AMUL ICE CREAM and found expire date Milk Bottle.

            Take this matter seriously.

            Please take certain action against him.
            I think company should check these malfunction at their parlour.Compant should be responsible for the purity and quality of product lying at their parlour.

            Bad Quality of Amul Products

            The quality of Amul Buttermilk supplied on 06/07/2014 in Mukharjee Nagar, Delhi area was very poor. Some people had to rush towards hospital after drinking that Butter milk.
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              S
              Sujay Dey
              from Mumbai, Maharashtra
              Aug 21, 2008
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              Dear Sir,

              I stay in Thakur Complex in Kandivli Area. Last day I had purchased two Ltrs of Amul packed milk from one retailer nearby my residence. The printed price for the same was Rs. 20/Litre. But the Milk Shop from where I purchased that, demanded Rs. 23/Litre and on asking the reason for this, they explained that Government has increased the rate. When I shown the price tag on the pack and asked for that justification, the man on the shop started behaving indecently. Please do the needful to stop such stupid business.

              Regards,
              Sujay Dey
              Aug 14, 2020
              Complaint marked as Resolved 
              Charged more than MRP price on milk pack.
              my # is [protected].
              chargeed more than mrp price.
              There was not any delivery of milk on[protected]. i was humiliated in front of customers. i called manish-[protected] the A.S.M of company but he did not picked up instead does a message that he will call back later.and i called another a person YADAV the transporter but he said that he does not know anything. then i approached Anand dairy in Gujrat but ther did not received my call. i was help-less and customers were ridiculing me.
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                D
                Dollar Chande
                from Roha, Gujarat
                Aug 8, 2008
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                Dear Sir,
                Off lately the milk pouches of Amul show MRP of Rs 12 /- and the retailer charges Rs. 13/- stating that the Taxes/VAT applicable is to be collected from the consumer. Moreover he boasts to go and complain to whomever you want and that he is ready to give me a bill for the same which will have additional taxes above the actual amount of Rs 13/- .
                Kindly advice how I can fight this injustice? Will taking the bill help my cause in fighting this loot.
                Please guide me so that i can stop the shopkeeper from looting the customers of the area. And it is come to notice that all the shopkeepers in the area are following the same tactic.
                Pls guide me...
                Best regards,
                Dollar Chande
                Aug 14, 2020
                Complaint marked as Resolved 

                Amul Milk Pouch — Sell before MFG date

                Dear Sir, I saw Packing date every time and from Last 2-3 months i am wondering that the date of MFG on milk pouch is 2 day later i.e. i purchase milk pouch on 10th Oct'09 than date printed on pouch is 11th or 12th Oct'09. Haw can company like 'AMUL' is sell milk befor MFG date? I am Purchasing pouch in any shop in Satellite Anandnagar Area.
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                  S
                  Swati
                  from Panaji, Goa
                  Jun 1, 2008
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                  Resolved

                  Amul Gold Milk is being sold at 13 Rs per half liltre pack instead of 12.50 MRP. On protesting he has stopped giving MILK.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Sir,

                  Today 07/07/2009 I purchase Amul Gold milky milk pack 500ml nett M.R.P. 12.50 from Gandhidham (Kutch). when i checked after boil. it was shocking. That milk is not like natural milk, in that milk groundnut oil smell and no cream in the milk only yellow color liquid like visitable oil. no manufacturing date, no seal area/stamp. and batch code is A[protected]. I purchase another same milk pack from other shop. it was good. I want to know what is this, same brand same pack but milk was different.

                  It was again shocking because when I try to make panir but I add 3-4 lemon juice but milk was not start to curdle. what the hell are you supply this type of milk. I want to know what is this, same brand same pack but milk was different. please clear this quarry ASAP...

                  Thanks & Regards.

                  Krunal B.
                  sir
                  i want to do a project the topic is comparative study i had chosee GOKUL and AMUL for the project so can u let me the difference in both the milk.
                  send reply as soon as possible
                  thanking u .
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                    H
                    HEMANT SINGH
                    from New Delhi, Delhi
                    May 4, 2008
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                    I THINK OUR NEIGHBOUR HOOD DAIRY CALLED RAMA DAIRY IN BK1 BLOCK IN SHALIMAR BAGH, IS SELLING DUPLICATE AMUL POUCHES, MAY BE POSSIBLE MILK FROM THE COMPANY IS NOT GOOD. WE R CONFUSED. WHAT TO DO? CAN U TAKE SOME ACTION?
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    I also have same problem since 2 days, Amul milk taste something different since 2 days.
                    THE MILK WHICH I BOUGHT ON 13-07-09, IS NOT UPTO THE MARK AS IT CONTAIN SOME CHEMICAL WHICH WAS ALSO PASTED FROM INSIDE OF THE MILK POUCHE.SO KINDLY LOOK INTO THIS MATTER AND TAKE SOME ACTION
                    I wanted to make paneer out of Milk, so i boiled 1 litre Amul Cow's milk and added lemon to it, , to my surprise it did not affect the milk at all, i kept the mixture as it is for the whole night. Later in morning i again tried boiling thinking by now at least the milk proteins will seperate but the milk was still intact. so, i addedd one tea spoon on dahi to it and then boiled it i was taken aback to see the milk unaffected. I even made normal Tea out of that milk. It clearly shows that it's not milk and something else. please look into this.
                    I am residing at shivalik bungalows, bopal, ahmedabad. My regular milk man gave me a pouch of amul cow milk today. The condition of the pouch looked so bad as if it was a recycled one. It did not contain even the manufacturing date. Why amul is not printing the manufacturing date on the pouches? AS already duplicate milk is being supplied all over., i did not open the pouch and see the condition of the milk. Please look into this issue and see if something can be done. Because consuming such type of duplicate milk can be harmful to us.

                    Amul — amul milk not upto the mark

                    we bought a milk packet on 5 th dec. and it was completely adulterated . its packing was A 05
                    Dear Sir,

                    I would like to inform you regarding, taking extra charges, other than printed MRP on your Milk product.

                    We are especially noticed for below one of your vendor:

                    Vendor Location- Opposite of Tip top Market, Shankar Nagar, Takali Road, Dwarka, Nashik
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                      V
                      viren shah
                      from Jabalpur, Madhya Pradesh
                      Apr 22, 2008
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                      (it's hindi massage)
                      hamne amul butter milk ka test kiya par wo pour dahi mese nahi bana hai, kyuki jab butter milk laye tab niche jami hue thi, vo dahi nahi tha balki
                      mamre ka mixer tha.
                      vo india ke sath cheat karte hai.
                      aap test kijie ...
                      or niche(masti butter milk) jama dahi aap khud
                      dekho & test karo to aap ko malum padega ki vo dahi mese nahi bana hai.
                      very high cost, small packaging
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                        J
                        joshi
                        from Gurgaon, Haryana
                        Nov 13, 2007
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                        I don't know why Amul does not improve their packaging of Amul Butter. The low quality butter paper and paper box is an altogether outdated packaging for such a good product. If you call it 'Taste of India' let the packaging be changed to International standards in form of a non messy, plastic openable airtight container. Else your product will extinct.
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        I purchase a Amul Shudh Ghee 1 ltr box from a shop near Galaxy Aptts Vikapuri., PKG 090709, priced 220 Rs, Batch no M323. But the shop keeper charged me 230 Rs as he said he pays that from his pocket over n above the normal price to buy the ghee. Pls look into this . I have paid 230 rs for ghee which was supposed to be sold at 220 Rs.

                        Quality of butter

                        Machine oil part are found in butter . After complaining to amul no reply get till date
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                          N
                          Nanda Kamaldeep Singh
                          from Mumbai, Maharashtra
                          Nov 11, 2007
                          Resolved
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                          Resolved

                          I purchased a crate containing 12 packs of Amul Taaza milk on 22/10/07 since i had to go on tour from 28/10/07 onwards, on my return i received complaint from my family that the milk was contaminated i called up the dealer (SUBHIKSHA TRADING SERVICES LTD., Andheri (West), Mumbai-53, India) on 8th Nov., refering their bill no.INV255CC3 vide which the above crate was purchased. They tried to avoid me but i went to their godown on 10th night around 9.00 pm with two container opened and two sealed so that they can open and see themselves but they refused to entertain me, and told me to directly write to supplier. They tried to settle the matter by paying me the cost from their own packet. but i fail to understand why such behaviour from the delear? are they selling expired product with new dates? my email address is [protected]@hotmail.com
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          I purchased amul taaza for direct to drink
                          and its realy a very nice product as compared 2 other
                          iam totaly satisfied by amul taaza and drink daily.
                          I realy lov it.
                          That incident might be an accident and those fellows should have settled the issue professionally. Amul TAAZA is really good and I use them everyday...
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