[Resolved] Andhra Bank — Acct no - [protected] (Non refund of transaction declined)

Reddy Udaya

from Hyderabad, Telangana

Address:	Raichur, Karnataka, 584101
Website:	www.andhrabank.in

Why transaction decline amount (Rs. 5700) is not yet refunded to my account???
Do credit my account immediately with interest rate for these days (From 22nd may 2017).

My online transaction (Rs.5700) at grt jewellers, hyderabad was declined on 22nd may and i have raised a service request for refund on the same day. Now am very much disappointed with your delay/ response.

Account holder name: t padmavathi
Account number: [protected]
Phone : [protected]

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Jun 9, 2017

Complaint marked as Resolved

Resolved (Got refund) Thanks Andhra bank and consumer complaints

Andhra Bank customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2017

Andhra Bank Customer Care's response Dear Customer,

We regret the inconvenience caused to you. Please reply us with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service

Verified Support

Jun 13, 2017

Andhra Bank Customer Care's response Dear Customer,

We thank you for providing your contact details. We will update you soon.

Regards,
Andhra Bank Customer Service

Verified Support

Jun 22, 2017

Andhra Bank Customer Care's response Dear Customer,

We would like to inform you that an amount of Rs. 5, 700/- has been reversed in your account on[protected] for the failed transaction on[protected]. We regret the inconvenience caused to you.

Regards,
Andhra Bank Customer Service