[Resolved]  Andhra Bank — Amount debited but not transferred to beneficiary account

Address:518002

Good evening sir. My name is uma maheswari bearing account number [protected] with atm card number [protected] requesting to consider this.. My account balance was 80, 600 on 24-11-16.. On 28-11-16 for fees in country club hospitality limited they swiped our card four times but they haven't received all papers from swiping machine, they got only one paper showing 10, 000... We also not received any message there... But in the night we received messages that amount is debited is totally 80, 000... We shocked and took a mini statement which showing clear transactions that amount is debited... We went to company and asked but they r telling that they received only 10, 000 from that account and not more... They gave a customer copy of that 10, 000 and all the details of transaction... So please check once and kindly recredit my remaining 70, 000 amount sir. Tanq so much.. Am enclosing all details. Pls do as early as possible sir.
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Jan 15, 2017
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Dec 12, 2016
Updated by [email protected]
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Verified Support
Dec 13, 2016
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused and acknowledge your concern. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Verified Support
Dec 15, 2016
Andhra Bank Customer Care's response
Dear Customer,

With regards to your complaint, we would like to inform you that an amount of Rs 70, 000/- is credited in your account favoring to Marakattu Umamaheshwari dated on 13/12/2016.

Regards,
Andhra Bank Customer Service
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tanq so much to consumer conplaimts forun and andhrabank customer care...

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