[Resolved]  Andhra Bank — amount debited from bank for a failed transaction

Address:500072

Dear team,
As i wanted to add money in my paytm wallet a sum of rs.2000/-, but the transaction has failed but amount has been debited from my bank account still didn't got any redund please look into this
A/c no:[protected]
A/c holder name:muthagi rajamani
Ifsc code:andb0001774
Transaction date:12 apr 2018
Dc transaction id:[protected]
(I'm adding a screenshot of failed transaction pls solve this problem at the earliest)
+1 photos
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May 24, 2018
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2018
Andhra Bank Customer Care's response
Dear Vishal,

This shouldn't have happened. We have noted your concern and forwarded to the respective team. The status will be reverted to you shortly.

Regards,
Andhra Bank Customer Service
Verified Support
Jun 08, 2018
Andhra Bank Customer Care's response
Dear Customer,

We would like to inform you that, the amount has been refunded to your account on 05.05.2018.

Regards,
Andhra Bank Customer Service
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Phone num:[protected]
card num:[protected]
ifsc:ANDB0000036
acc holder name:G BHARATHA LAXMI
costumer id:11579546

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