[Resolved] Andhra Bank — Amount deducted but payment was failed and amount not refunded...

yathindranikhil

from Bhimavaram, Andhra Pradesh

Address:	West Godavari, Andhra Pradesh, 534101
Website:	www.andhrabank.com

On 11th of this month i attempted payment of 1512.75/- to passport portal but transaction was failed, amount was deducted. My account no:-[protected],
Card no[protected]. I want my amount of 1512.75/-rs back. Please dont steal my money i am not a rich one. I need to apply for passport for my employment please give me back my money and complaint no in andhrabank was [protected]

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Jul 7, 2017

Complaint marked as Resolved

I only called the andhrabank customercare again and again after that one of the executive gave the VBV helpline email to send my details like complaint id, account number, customer id, and card number immediately after some time i got rply it will be resolved before 24hours and after that time i got my money back. Thank you for your consumer complaint portal for your response

Andhra Bank customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2017

Andhra Bank Customer Care's response Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service