[Resolved]  Andhra Bank — andhra bank debit card transaction failed but amount debited

I s mohan kumar having a savings account with account number: [protected] in andhra bank (Hindu college) branch
Guntur.
I also have a debit card for the above account with number:
Today,[protected] i had done swiping in wargnal rice store, bowenpally in hyderabad for amount of 870. I got a message to my mobile number that the same amount has been debited from my account, but the shop keepers are saying that they did not receive any amount from my account, so please kindly check this issue and repay my amount to my account as early as possible.

Regards
S mohan kumar
Mail id:mohan. [protected]@gmail.com
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Sep 17, 2018
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2018
Andhra Bank Customer Care's response
Dear S Mohan Kumar,

We sincerely regret the inconvenience caused. We have noted and forwarded this issue to the respective team, the status will be reverted to you shortly.

Regards,
Andhra Bank Customer Service
Complaint comments 

Comments

I have pay bill of gas rs787.50 on date
09/08/2018 I swipe my card in POS machine and transaction was failed cutting amount in my account
Please refund my amount in my account.
And name of gas agency' narinder gas agency'
Ac/no.[protected]
M.[protected]
Email.. [protected]@gmail.com

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