[Resolved] Andhra Bank — Andhra bank- Wrong debit of rs-11,850/-RS at POS. | |||
To The Andhra bank Sub- Andhra bank- Wrong debit of rs-11, 850/-RS at POS. Respected sir/ Madam This is B. Veerachari having account in Andhra bank, I am purchased some dresses at Sri Kanaka Mahalakshmi Ready made dresses shop, Bapatla on[protected]. For payment purpose I swiped my Andhra bank ATM cum Debit card. First swiping POS machine shown some internal error, second swiping also POS machine shown error and third swiping also POS machine shown error, so totally swiping machine shown 3 times error and transaction could not be completed. After i pay the money and came out. But 3 times amount is debited from my Andhra bank account (Account number- [protected]) as i recieved SMS. Totally 3X3, 950=11, 850/-RS is debited from my account. Next day i enquired at shop but they told me that not credited to shop account. I am also called to customer care number but problem not solved. So i am requesting you to kindly solve my problem. Please do needful and reverse the amount earliest. Thanking you sir. FROM Bonthagorla Veera Chari A/C-NO- [protected] Was this information helpful? | |||
Apr 30, 2017 Complaint marked as Resolved Andhra Bank customer support has been notified about the posted complaint. Verified Support Mar 27, 2017 Andhra Bank Customer Care's response Dear Customer, We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly. Regards, Andhra Bank Customer Service Mar 30, 2017 Updated by veerachari Sub- Andhra bank- Wrong debit of Rs-11, 850/-Rs at POS.These are my contact details sir/mam My mail.[protected]@gmail.com, Mobile Number- [protected] Please do needful and reverse the amount earliest. Thanking you sir. For your kind information i am also attaching mini statement of my account sir.  Verified Support Mar 30, 2017 Andhra Bank Customer Care's response Dear Customer, We thank you for providing your contact details and email id . We will update you soon. Regards, Andhra Bank Customer Service Verified Support May 03, 2017 Andhra Bank Customer Care's response Dear Customer, We were unable to get a response from you through email or phone. Hence we request you that if your grievance is still not resolved then please write to us at [protected]@andhrabank.co.in to help resolve your issue. Regards, Andhra Bank Customer Service | |||
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I am use your net banking and this time i recharge my phone but transaction is not successfully and balance of my account is cut..
So please help me
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So please help me
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Is there any rule or act for branch employee deducting amount / making transaction from customer account with out intimation and with out with drawl from written by customer, either it may wrong transaction also.please reply
What are action for branch employee if it wrong process
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