[Resolved] Andhra Bank — Atm location request for atm id c0480101

Mounicay

Address:	500003
Website:	www.andhrabank.co.in

I have my salary account in Andhra Bank, at RP road branch, hyderabad, ac no [protected], my atm card was robbed and tje amount in the account was withdrawn in ATM id C0480101 and i approched near by andhra bank madhapur branch at kondapur on[protected] and given a complaint letter and the Branch manager suggested to visit home branch at RP road branch, i visited the rp road branch and i given another complaint letter to the staf but no one was contacted me on this regard, police people asking the detais of the said ATM id from my end, for cc tv footage, is it necessary to visit home branch, near by branch manager was help less and given a sugestion to me. i have maild many times to the branch manager but customer service was not satisfactory. police asking detais if atm location to lodge FIR, i am help less to submit the required detailson this regard, requesting you to please do needful.
regards,
Y. Mounica,
[protected],
[protected]

+3 photos

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Sep 5, 2016

Complaint marked as Resolved

Verified Support

Mar 22, 2016

Andhra Bank Customer Care's response Dear Customer,

We regret the inconvenience caused and acknowledge your concern. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service

Verified Support

Apr 06, 2016

Andhra Bank Customer Care's response Dear Customer,

We wish to inform you that the required information asked by you is provided by our department through the mail dated 31/3/2016 and the same has been discussed and confirmed with you.

Regards,
Andhra Bank Customer Service