[Resolved]  Andhra Bank — atm - money deducted from account but not received

Address:Hyderabad, Andhra Pradesh

My balance deducted from account when i used my andhrabank atm in sbi atm barkatpura branch on 20.08.2017, on that day andhra bank servers are not working due this problem i get received message later it shows you have withdrawn rs. 4000 from account xxxx 0972through atm on[protected]. At present a/c balance is rs. 953.58.. My andhrabank branch is sunder nagar, hyderabad.. Almost every time i get late messages from andhra bank please refund my amount
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Oct 5, 2017
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2017
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Aug 21, 2017
Updated by K Soujanya Reddy
Contact no: [protected]
Mail id:[protected]@gmail.com

Please find the details..sunder Nagar branch Hyderabad
Verified Support
Aug 21, 2017
Andhra Bank Customer Care's response
Dear Customer,

We thank you for providing your contact details. We will update you soon.

Regards,
Andhra Bank Customer Service
Aug 23, 2017
Updated by K Soujanya Reddy
Can I know the status of my complaint still not resolved
Verified Support
Aug 31, 2017
Andhra Bank Customer Care's response
Dear Customer,

We would like to inform you that an amount of Rs. 4, 000/- has been reversed to your account on[protected].

Regards,
Andhra Bank Customer Service
Complaint comments 

Comments

Dear sir,
My name is ratnam,
16/08/2017Today morning10'0clock iam going to andhra bank I want to account number state ment, so sir call them afternoon 4'o clock, ok i become after 4'o clock, but bank setter down, so iam request please open sir, so management don't open

Thank you sir
Andhra Bank Customer Care's response, Aug 21, 2017
Verified Support
Dear Customer,

We request you to call on our toll free number 1800 425 1515 or visit our website www.andhrabank.in for further assistance on your query/request.

Regards,
Andhra Bank Customer Service

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