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Andhra Bank Complaints & Reviews

www.andhrabank.in
3.1
Updated: Feb 17, 2024
Complaints 1648
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996
Unresolved
652
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Andhra Bank reviews & complaints page 13

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S
Snehalata Parichha
from Powai, Maharashtra
Nov 19, 2020
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I have ordered a product from amazon on sept 1st 2020. I had to return it for some issue. Due to some technical problems I had to reorder it. So they initiated the total amount of refund, i.e. #[₹720] to my bank account on 1st nov, 2020. Amazon claimed that they already did the refund amount ref#[720]. But these amount not credited to my andhra bank account #[]. I called many times to andhra bank customer care but I didnt get positive responce anytime.

I would request you to resolve the above issue as soon as possibe.
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    H
    harishhbravho
    Nov 17, 2020
    Resolved
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    Resolved

    On 11th nov 2020. rs 577 is debited my account.but order was cancelled and revise the anmount but after 4 working days .i didnot get my refund money
    +1 photos
    Nov 17, 2020
    Complaint marked as Resolved 
    they only message.the ammount was debited and refund is issued in 5 working days
    Andhra Bank customer support has been notified about the posted complaint.
    Nov 17, 2020
    Updated by harishhbravho     not they didnot refund the amount
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      S
      Shiva038
      Nov 15, 2020
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      Address: Mahendra hills,secunderabad

      Money has been debited from my account, a total of 3500rs+ without my permission I want my money back.resolve my issue
      Andhra Bank customer support has been notified about the posted complaint.
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        N
        Nandini Yarrala
        Nov 5, 2020
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        I used sbi debit card to withdraw 10000rs on 29th sept 2020, it was a failed transaction but money debited from card and i received money debited message next day. I lodged complaint twice with sbi team but i got status as “ATM BANK HAS CONFIRMED THIS TRANSACTION AS SUCCESSFUL. RELEVANT DOCUMENTS SENT TO YOUR BRANCH “

        Please solve the issue .
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          Nandini Yarrala
          Nov 5, 2020
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          I used sbi debit card to withdraw 10000rs, it was a failed transaction but money debited from card and i received money debited message next day. I lodged complaint twice with sbi team but i got status as “ATM BANK HAS AGAIN CONFIRMED THIS TRANSACTION AS SUCCESSFUL. RELEVANT DOCUMENTS SENT TO YOUR BRANCH “

          Please solve the issue .
          +2 photos
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          Nov 05, 2020
          Updated by Nandini Yarrala           Transaction date:29th nov 2020
          Nov 05, 2020
          Updated by Nandini Yarrala           Sorry transaction date :29th Sep 2020
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            N
            Naveen52997
            Nov 3, 2020
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            Refund was given by amazon and i was also provided the RRN number but the amount was not credited into my account.
            Andhra Bank customer support has been notified about the posted complaint.
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            Transaction amount: 19697.80
            Refund initiated date: 03/10/2020 (13th of Oct 2020)
            RRN (Refund reference number): “69SDPE8T0000K66V2JKT”
            Reply
            Typo mistake refund initiated date is 13/10/2020
            Reply
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              V
              vasireddy satish
              Nov 2, 2020
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              Address: Near Ramalayam,Mudicherla village

              My account pass book print my request but print why no printing any one complint ami avuddi ami chestaru bediristunnara mi pi adhikariki chepputa antay amuddi ani antunadu customer service adena mi bank name and mi bank new customer and service ki kotta kottavaru vastara my problem solve
              Andhra Bank customer support has been notified about the posted complaint.
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                N
                Namaze ishq *
                Oct 29, 2020
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                Address: Gulam Mustafa, Asst. Professor

                Andhra Bank Rupay Debit card is not working for online transactions. After filling up the card details when i click the make payment option My registered Mobile no is not receiving OTP. Thus the process ends showings results " Authentication failed ' . What is this headache...
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                  P
                  Pagolu vishal
                  Oct 24, 2020
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                  Iam pagolu vishal ordered product spigen slim armour back cover with amount
                  INR 1399rs from amazon.com in[protected] and returned product on the date of[protected] and amazon initiated the refund on the same date[protected] with in 4 to 5 days but now 7 days completed money is not yet received in my bank account and this the Reference no of transaction is[protected]. And aslo transaction id : Id5FWO2CKD9F6ZI309
                  +3 photos
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                  Refund not recieved

                  Refund initiated by amazon but still not yet received. - Comment #3765144 - Image #0
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                    P
                    Prawin123
                    Oct 22, 2020
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                    Refund was completed by amazon . But still amount not credit to my account.
                    Reference number given amazon:
                    [protected]
                    Account Number: [protected]
                    Andhra Bank customer support has been notified about the posted complaint.
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                      S
                      Shyam Prasad Devaki
                      Oct 19, 2020
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                      Hi sir/madam
                      I shyam sunder prasad having savings bank account at ANDHARA BANK
                      srinivas nagar branch, Nandyal. As on[protected] mid night 11:55PM my account is debited with total[protected], 5000, 10000, 10000, 10000, 5000)
                      without my intervention and i got a message from the bank that it is ATM withdrawal but my ATM is physically with me but ATM withdrawal happen at banglore in many locations. I went to bank to raise a compliant but bank manager is not responding to my compliant. I went to police station also but they are taking my compliant. please help me to get out from this issue
                      +4 photos
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                        R
                        RajaLingala
                        from Hyderabad, Telangana
                        Oct 15, 2020
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                        Website: www.onlineandhrabank.net.in

                        Hello Team,

                        I am facing a problem with internet banking dashboard of Andhra Bank.
                        After login with my credentials into Andhra Bank net banking site, I am getting below error.

                        "[USERFG0011] [100205] The active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime.."

                        "Information message[100205] The active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime.."

                        Please help to resolve this problem.
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                          L
                          lakshmana chintala
                          Oct 14, 2020
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                          Address: Head Office,Saifabad,Hyderabad-50004

                          My sister account was debited Rs.7000 on 12th October 2020 with out her knowledge. She stays in Andhra Pradesh and ATM used was Gram, Post-Majhar, Pakri --- There was not enough details of the State ( Bihar or UP). When she complained in Andhra Pradesh respective branch, Bank manager was not helpful and told that's not their issue. Suggesting this may cost you 70K if she goes to Police Station. She was rude and irresponsible.

                          Trans.Date:[protected]
                          Value Date:[protected]
                          Withdrawal:7, 000.00 ( Dr)
                          Narration:ATMWDL/Gram, post-Majhar, Pakri/25.

                          Please be careful with Andhra Bank & their process of treating customers.

                          Bank Manager should consider this complaint and must talk to the head office or respective team to resolve as soon as possible.

                          Best regards
                          Andhra Bank customer support has been notified about the posted complaint.
                          Oct 16, 2020
                          Updated by lakshmana chintala                           Bank: Andhra Bank
                          IFSC Code: ANDB0002886
                          Address: D No 4 70, sri Sai Upem School, patha Pattisam, pattisam, 534315
                          District WEST GODAVARI
                          State ANDHRA PRADESH
                          Branch PATTISAM
                          Branch Code 002886

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                            B
                            Bhavya Guduru
                            Oct 13, 2020
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                            Hi Madam/Sir,

                            I am facing a problem with internet banking dashboard of andhra bank i. E. When i log in to the internet banking website it shows the below-mentioned errors:

                            "[USERFG0011] [100205] The active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime.."

                            "Information message[100205] The active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime.."

                            I have tried to contact the branch via phone but didn't get any response. Please help to solve this problem.
                            +1 photos
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                              N
                              Nitesh Vagadiya
                              from Surat, Gujarat
                              Oct 12, 2020
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                              Address: METODA GIDC RAJKOT

                              Metoda Gide branch machine to any day out off service diploid machine
                              Andhra Bank customer support has been notified about the posted complaint.
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                                S
                                Sasidhar Kumar
                                from Hyderabad, Telangana
                                Oct 10, 2020
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                                Address: ANDHRA BANK H.O , SAIFABAD, HYDERABAD

                                Dear Sir,
                                My humble request to your kind selves to resolve my problem at the earliest as i am fed up speaking and explaining the same repeatedly to your Customer Care People on toll free. and i have sent many emails to different departments as per the advise given by your customer care staff. Nothing could work nor any single response to my emails...pathetic..

                                However, i am a very old SB account holder of Andhra Bank. I dont know whether to mention my account details in this mail as it is open forum.
                                Andhra Bank customer support has been notified about the posted complaint.
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                                  S
                                  Sasidhar Kumar
                                  from Hyderabad, Telangana
                                  Oct 10, 2020
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                                  Address: SAIFABAD, HYDERABAD HEAD OFFICE

                                  Attention,
                                  I have been trying to use the option of "Reset Login Password" since almost 3 weeks but i am unable to receive OTP on my registered mobile to access the Internet Banking facility of Andhra Bank. I only receive a sms read, that i have initiated the reset Login password option & if its not me, then i have to contact the nearest Branch.

                                  I am fed up with Andhra Bank customer care people by repeating the same issue many times over voice. and there is no response till now for the emails i sent...this is pathetic, i need someone to resolve the issue..
                                  Andhra Bank customer support has been notified about the posted complaint.
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                                    R
                                    Racharla Swetha
                                    Oct 10, 2020
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                                    Address: Andhra Bank Patancheru branch 1794

                                    As customer of Andhra Bank I'm very sorry to complaint about the branch manager of Patancheru 1794.being a women the branch manager is very seriously angrying on me when I told her to change my surname after my marriage.i produced the certificate of marriage given by the district registrar sangareddy.know she is saying to bring the notary of 100 rupees of stamp duty .is it necessary the notary of 100 rupees for changing the surname .so please take serious action on the branch manager otherwise I complaint to the the zonal manager .
                                    Andhra Bank customer support has been notified about the posted complaint.
                                    Oct 10, 2020
                                    Updated by Racharla Swetha                                     Take serious action on the branch manager of Andhra Bank Patancheru 1794
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                                      R
                                      Ramesh Babu Pokala
                                      from Chennai, Tamil Nadu
                                      Oct 8, 2020
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                                      I have an account in ananthapalli andhra bank which got deactivated even though there are regular biweekly and monthly credits to the account. Reason the senior manager gives us that person has to come to branch at least once a year and withdraw or deposit money physically.. Where are we heading with digital banking. And to reactivate and get a statement, i am going through a process for the past 3 days. This is so frustrating because there is so much crowd and no one is wearing masks during this covid time so scary...
                                      Andhra Bank customer support has been notified about the posted complaint.
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                                        A
                                        Aasthanegi
                                        Oct 6, 2020
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                                        Address: Punjabi bagh, Club road

                                        I am trying to register for internet banking after submitting every thing when i am on the page where i have to set password i am setting the password but when i click on continue its is show that the account id is invalid but it can't be true as i entered the correct id and the otp came on my mobile after the whole process they took me to that page so how can it be possible that my id is invalid.
                                        Andhra Bank customer support has been notified about the posted complaint.
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