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Updated: Feb 17, 2024
Complaints 1659
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Andhra Bank reviews & complaints page 14

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S
Shyam Prasad Devaki
Oct 19, 2020
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Hi sir/madam
I shyam sunder prasad having savings bank account at ANDHARA BANK
srinivas nagar branch, Nandyal. As on[protected] mid night 11:55PM my account is debited with total[protected], 5000, 10000, 10000, 10000, 5000)
without my intervention and i got a message from the bank that it is ATM withdrawal but my ATM is physically with me but ATM withdrawal happen at banglore in many locations. I went to bank to raise a compliant but bank manager is not responding to my compliant. I went to police station also but they are taking my compliant. please help me to get out from this issue
Andhra Bank customer support has been notified about the posted complaint.
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    R
    RajaLingala
    from Hyderabad, Telangana
    Oct 15, 2020
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    Website: www.onlineandhrabank.net.in

    Hello Team,

    I am facing a problem with internet banking dashboard of Andhra Bank.
    After login with my credentials into Andhra Bank net banking site, I am getting below error.

    "[USERFG0011] [100205] The active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime.."

    "Information message[100205] The active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime.."

    Please help to resolve this problem.
    Andhra Bank customer support has been notified about the posted complaint.
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      L
      lakshmana chintala
      Oct 14, 2020
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      Address: Head Office,Saifabad,Hyderabad-50004

      My sister account was debited Rs.7000 on 12th October 2020 with out her knowledge. She stays in Andhra Pradesh and ATM used was Gram, Post-Majhar, Pakri --- There was not enough details of the State ( Bihar or UP). When she complained in Andhra Pradesh respective branch, Bank manager was not helpful and told that's not their issue. Suggesting this may cost you 70K if she goes to Police Station. She was rude and irresponsible.

      Trans.Date:[protected]
      Value Date:[protected]
      Withdrawal:7, 000.00 ( Dr)
      Narration:ATMWDL/Gram, post-Majhar, Pakri/25.

      Please be careful with Andhra Bank & their process of treating customers.

      Bank Manager should consider this complaint and must talk to the head office or respective team to resolve as soon as possible.

      Best regards
      Andhra Bank customer support has been notified about the posted complaint.
      Oct 16, 2020
      Updated by lakshmana chintala       Bank: Andhra Bank
      IFSC Code: ANDB0002886
      Address: D No 4 70, sri Sai Upem School, patha Pattisam, pattisam, 534315
      District WEST GODAVARI
      State ANDHRA PRADESH
      Branch PATTISAM
      Branch Code 002886

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        B
        Bhavya Guduru
        Oct 13, 2020
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        Hi Madam/Sir,

        I am facing a problem with internet banking dashboard of andhra bank i. E. When i log in to the internet banking website it shows the below-mentioned errors:

        "[USERFG0011] [100205] The active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime.."

        "Information message[100205] The active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime.."

        I have tried to contact the branch via phone but didn't get any response. Please help to solve this problem.
        Andhra Bank customer support has been notified about the posted complaint.
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          N
          Nitesh Vagadiya
          from Surat, Gujarat
          Oct 12, 2020
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          Address: METODA GIDC RAJKOT

          Metoda Gide branch machine to any day out off service diploid machine
          Andhra Bank customer support has been notified about the posted complaint.
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            S
            Sasidhar Kumar
            from Hyderabad, Telangana
            Oct 10, 2020
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            Address: ANDHRA BANK H.O , SAIFABAD, HYDERABAD

            Dear Sir,
            My humble request to your kind selves to resolve my problem at the earliest as i am fed up speaking and explaining the same repeatedly to your Customer Care People on toll free. and i have sent many emails to different departments as per the advise given by your customer care staff. Nothing could work nor any single response to my emails...pathetic..

            However, i am a very old SB account holder of Andhra Bank. I dont know whether to mention my account details in this mail as it is open forum.
            Andhra Bank customer support has been notified about the posted complaint.
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              S
              Sasidhar Kumar
              from Hyderabad, Telangana
              Oct 10, 2020
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              Address: SAIFABAD, HYDERABAD HEAD OFFICE

              Attention,
              I have been trying to use the option of "Reset Login Password" since almost 3 weeks but i am unable to receive OTP on my registered mobile to access the Internet Banking facility of Andhra Bank. I only receive a sms read, that i have initiated the reset Login password option & if its not me, then i have to contact the nearest Branch.

              I am fed up with Andhra Bank customer care people by repeating the same issue many times over voice. and there is no response till now for the emails i sent...this is pathetic, i need someone to resolve the issue..
              Andhra Bank customer support has been notified about the posted complaint.
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                R
                Racharla Swetha
                Oct 10, 2020
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                Address: Andhra Bank Patancheru branch 1794

                As customer of Andhra Bank I'm very sorry to complaint about the branch manager of Patancheru 1794.being a women the branch manager is very seriously angrying on me when I told her to change my surname after my marriage.i produced the certificate of marriage given by the district registrar sangareddy.know she is saying to bring the notary of 100 rupees of stamp duty .is it necessary the notary of 100 rupees for changing the surname .so please take serious action on the branch manager otherwise I complaint to the the zonal manager .
                Andhra Bank customer support has been notified about the posted complaint.
                Oct 10, 2020
                Updated by Racharla Swetha                 Take serious action on the branch manager of Andhra Bank Patancheru 1794
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                  R
                  Ramesh Babu Pokala
                  from Chennai, Tamil Nadu
                  Oct 8, 2020
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                  I have an account in ananthapalli andhra bank which got deactivated even though there are regular biweekly and monthly credits to the account. Reason the senior manager gives us that person has to come to branch at least once a year and withdraw or deposit money physically.. Where are we heading with digital banking. And to reactivate and get a statement, i am going through a process for the past 3 days. This is so frustrating because there is so much crowd and no one is wearing masks during this covid time so scary...
                  Andhra Bank customer support has been notified about the posted complaint.
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                    A
                    Aasthanegi
                    Oct 6, 2020
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                    Address: Punjabi bagh, Club road

                    I am trying to register for internet banking after submitting every thing when i am on the page where i have to set password i am setting the password but when i click on continue its is show that the account id is invalid but it can't be true as i entered the correct id and the otp came on my mobile after the whole process they took me to that page so how can it be possible that my id is invalid.
                    Andhra Bank customer support has been notified about the posted complaint.
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                      D
                      Dipti Anand
                      Oct 5, 2020
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                      Address: Andhra bank,dilshad garden, delhi

                      I have a account in andhra bank.i returned a product from amazon but my account didn't show any credit.
                      I mailed so many times but no positive response.
                      Andhra Bank customer support has been notified about the posted complaint.
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                        R
                        rkannanch
                        Oct 3, 2020
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                        Address: kundrathur chennai - 69

                        My Debit card is blocked due to wrong block message i send.. I need to Unblock my card. I visit home branch, the manager told me" its not possible to Un block or apply new debit card, because of the account is SBJDY scheme account.So not possible to access atm Here after. ".
                        SO please give me the solution to get back new debit card or unblock card.

                        thanks.
                        Cust ID 58564996
                        Andhra Bank customer support has been notified about the posted complaint.
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                          N
                          Nani Mattegunta
                          Oct 3, 2020
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                          Iam using Andhra Bank rupay debit card . Iwant to do online transaction but it fails why.
                          Andhra Bank customer support has been notified about the posted complaint.
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                            N
                            Naresh sana
                            Sep 27, 2020
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                            Address: Mogalthur

                            My name is chandra sana and i had order (Product) of rs.1579 (Women's crepe stitched kurti...) in amazon on[protected] and after[protected] i returned this order due to personal reason. And on[protected]
                            Amazon initiated the amount to my account but i still didn't get the money. Amazon sent this reference number
                            [protected]) and told me to fill charge dispute form but union bank of india doesn't have such policy. So
                            Please kindly respond to this complaint it's very urgent.
                            Thanks you sir
                            Andhra Bank customer support has been notified about the posted complaint.
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                              M
                              M A N I S H A
                              Sep 24, 2020
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                              I filled my form and tried to pay the form money via sbipay then i entered my atm number then opt was sent to my number i typed the otp then it showed session expired this happened two times then at third time it showed sucess but around 1 am one message came from the bank it said that the amount is deducted.
                              Andhra Bank customer support has been notified about the posted complaint.
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                                M
                                Maanya Venigalla
                                Sep 22, 2020
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                                Address: Vivekananda nagar

                                I have transefrred amount from andhra bank account to paytm savings account. The transaction status is under suspect but the amount was debited and the amount didn't reach the target account. I tried reaching the andhra bank but there's no response. Can you please help me?
                                Andhra Bank customer support has been notified about the posted complaint.
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                                  A
                                  Abhi##k
                                  Sep 17, 2020
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                                  I got a message from amazon that my refund of (264) has credited in my upi on 18th august but my money hasn't credited in my bank account. I called andhra bank customer care many times but they said that they don't know about refund reference number (Rrf) which amazon can help me with. Its already past a month but i haven't got any positive response.

                                  I m wishing that i will get a positive response for my query soon. Pls help
                                  Andhra Bank customer support has been notified about the posted complaint.
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                                    S
                                    Sanjivmali
                                    Sep 15, 2020
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                                    I got deducted the balance but didn't got money
                                    Andhra Bank customer support has been notified about the posted complaint.
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                                      H
                                      Hotha Ganesh Babu
                                      Sep 10, 2020
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                                      Address: Andhra Bank,Nampally,Hyderabad

                                      We tried to withdraw amount of rs.10000 from-hdfc atm (No 10/3/0567 & ligh 77/3rt
                                      Vijay nagar colony
                                      Hyderabad-500057) around 10 pm on 10th september, 2020
                                      The amount is shown to be debited, the atm made some sounds of counting but the money didn't come out of machine. We request the respective athorities to look into the issue and give us a refund asap
                                      Ganesh babu-[protected]
                                      Andhra Bank customer support has been notified about the posted complaint.
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                                        S
                                        shivv Gautam
                                        Sep 8, 2020
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                                        Please check this imps transaction i'd[protected].
                                        Date[protected]
                                        Andhra bank, vr colony, kurnool.
                                        Andhra Bank customer support has been notified about the posted complaint.
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