Andhra Bank Customer Care
Andhra Bank
Customer satisfaction rating: 66%
Submit a Complaint
1280
COMPLAINTS

Andhra Bank Customer Care

Andhra Bank

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Address
5-9-11, Saifabad
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500004

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 425 2910  [ATM issues]
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1800 425 4059  [Credit Card issues]
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77
1800 425 7701  [Pension issues]
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Phone:
Phone:
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+91 40 2312 2703  [ATM issues]
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+91 40 2312 2693  [ATM issues]
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+91 40 2323 3004  [NRI Cell Head]
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+91 22 2216 1075  [IIB Mumbai]
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+91 40 2342 1286  [NRI Hyderabad]
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+91 11 2616 7590  [NRI New Delhi]
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+91 40 2468 3222  [Credit Card issues]
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+91 40 2325 2379  [NRI Cell Head]
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+91 40 2468 3219  [Credit Card issues]
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+91 40 2323 4036  [NRI Cell Head]
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+91 22 2216 8053  [IIB Mumbai]
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+91 22 2623 3338  [NRI Mumbai]
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Additional info
P Suryanarayana Murthy
Asst. General Manager, Andhra Bank, Customer Service Department, Head Office, Dr. Pattabhi Bhavan, 5-9-11, Saifabad, Hyderabad 500004
+91 40 2329 7899

Sri M N Sudhakar
General Manager, Nodal Officer for Customer Service, Andhra Bank, Head Office, 5-9-11, Saifabad, Hyderabad City 500004, Telangana
+91 40 2321 0234

Sri P Raja Reddy
Chief Customer Service Officer, Andhra Bank, Head Office, 5-9-11, Saifabad, Hyderabad City 500004, Telangana
View More Information...

Customer satisfaction rating
66%
Complaints
1280
Pending
0
Resolved
843
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Andhra Bank related photos (226)

Andhra Bank Complaints & Reviews

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Andhra Bank — this is veeraanjaneyulu

 జనసేన అంజిబాబు పూళ్ళ on Sep 27, 2019
Andhra bank to them.
Sir i got 4500 draw amount from india no 1 atm at 8.18 pm on the 15th, i got 3000, 1500 / - stack i lost in atm, contact us at our branch. The plea of ​​mine. Am not receiving 1500 / -
Branch = pulla
Andhra bank
Pin - 534401
Ifsc - andb0002342
Atm number - [protected]
Account number - [protected]
Customer name - peddireddi veeraanjaneyulu....
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — regarding money withdraw from atm

 chandu1305 on Sep 26, 2019
Respected Sir/Madam,
I Andhra Bank customer used ICICI ATM at NVLN PLAZA ATM, Ashok Nagar, Vijayawada to withdraw the money. I didn't get money as the ATM denied the transaction. But money was debited from my account.
Kindly look into the issue and fix the problem as soon as possible

I am attaching the ATM receipt and the Phone text message I got....
Complaint comments  Read comments Complaint category Banks

Andhra Bank — amount deducted from account but debited

 suresh bhabha on Sep 26, 2019
Sir,
i have a saving bank in andhra bank with account no [protected]. On 26.09.2019 while pay my electricity bill through paytm at 11.42 am using andhra bank atm card the transaction of Rs.660 failed but the amount got deducted from my account and immediately patym sent me that the amount has been refunded to my account but it has not reflecting in my account .
kindly look into the matter and do the need full

thank you...
Complaint comments  Read comments Complaint category Other

Andhra Bank — money debit and not refunded since 10 days [Resolved]

 Arun Aaryan on Sep 25, 2019
I have made an online transaction of 57, 500 on 16 sep 2019.
Tried reached customer care via phone call but no luck as the ivr says they are always busy. I somehow managed to raise a complaint but money is being refunded yet.
Whenever i call the customer care the minimum wait time is more than 10 mins. After waiting for more than 10 mins the customer care executive talks as if he is least bothered about my problem. He put me on hold and waiting for more than 5 mins. He just hung upon me.
When i called the next time the executive asked all my details and later stated that their...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — online transaction failed

 Måsööm Brïjwåñï on Sep 23, 2019
My account name is masoom brijwani. My account number is[protected]. My registered mobile number is [protected]. I have complaint registered to your customer care toll no on 4th sept but till now i didn't money back. I have done online transaction on 3sept at 02:57pm. Its been more than 7working days but from bank no money back... I have done payment at site www.csvtu.ac.in...i have complaint at all sites but till now i didnt get my money back... Its been 20days...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — arogyadaan health insurance

 sankarmurthy on Sep 13, 2019
Sir
In andhra bank, branch code 1198- medavakkam, tambaram, chennai-600100, i have joined in arogyadaan health insurance policy under andhra bank customers. The details of my health insurance is as follows:

Name: sarangabany sankar
Ba-35114
Id-ghuiab00280238
Policy no;[protected]p[protected]
Inception date:25.4.2011

The above details are from my lost year health card
The renewed card not yet received from andhra bank.
I have paid a sum of rs.17432/- towards revised premium for my health insurance on 10th june 2019.
Complaint comments  Read comments Complaint category Insurance

Andhra Bank — unable to reset my internet banking password

 billa mullai on Sep 12, 2019
My email: [protected]@gmail.com

I am unable to reset my internet banking password. I am using forgot password option and it is giving the below error.

Error#
[onrgvz0001] [106035] the request cannot be processed. Please try after sometime..

I have tried so many times with time gaps but the result is same.

Please contact me over email for further communication.

Regards,
Mullaiventhan...
Complaint comments  Read comments Complaint category Education

Andhra Bank — registered mobile no

 AbHilaSh pudota on Sep 12, 2019
Hi this is abhilash i’d no 49279911 i want to change my mobile number because old number is not active i’m currently in america i can’t able to login or reset my password i can’t receive otp to update password please solve my problem and change my registerd no or send me link to reset my password....
Complaint comments  Read comments [2]Complaint category Banks

Andhra Bank — payment failure, need refund

 ADITYA KUMAR GOUDA Wellness on Sep 5, 2019
I am trying to reach ur email and I need a reply from ur side, I am facing issue with my transaction of 5000/- which has been deducted from my account and not been able to successfully delivered to the third party so I need my refund back ASAP! ([protected]) call now,
Account number - [protected]
Name - Aditya Kumar Gouda
I'm facing issues from more than 3 weeks as the transaction got failure in 7 August 2019 and I have reached the customer care and they have provided various e-mail that doesn't reply also... So I want you to take action ASAP!!...
Complaint comments  Read comments Complaint category Other

Andhra Bank — i was not informed of policy tpa being changed and is not renewed and i am being harassed

 Manzilat Haque on Sep 5, 2019
Respected sir
This is to inform you that i have a health insurance policy under united india health insurance company through andhra bank kolkata branch munshibazar. My policy no is [protected]p[protected]
Without any information my premium was increased and so they did not deduct any amount from my account. I also received a letter on 20th of august since then i am running for this matter. I don't recieve any messages or call regarding any changes. I was then asked to keep the balance then it will be deducted from my account as told by the bank. But that also did not happen. Now the...
Complaint comments  Read comments Complaint category Insurance

Andhra Bank — bank is locked in working hours [Resolved]

 aakashmittal on Aug 31, 2019
On[protected] i have visited andhra bank tohana branch ifsc andb[protected] times between 1.30 pm to 4 pm. The bank is locked... The gatekeeper said that there is no one authorized person in the bank and i can't allow anyone in the bank. He said you can willingly complain of our bank. There was approximate 14-15 customers standing outside the bank waiting for any authorized person. This happens often in this branch. This is not ist time....
Complaint comments  Read comments Complaint category Banks

Andhra Bank — andhra bank branch dhanupura manager refused to give loan after spending rs 19600 and made more than 50 rounds

 ShiRaz AbbAsi on Aug 29, 2019
Sir i want to inform you that I am Mohd Hanif Abbasi S% late Abdul salam lives in jummerat ka bazar post pakbara i run a jewellery shop at pakbara and also have diary and baekry bussiness. to grow my bussiness i contact your branch at dhanupura where i told all about my requirement that i want 50 lakhs rupees loan for my bussiness aginst my proprety. manager visit my shop and see all my bussiness and see the property on which i want to take a loan and after satisfaction he give me bank legel advisor no. for verification of property document and legal advisor charges 7600rs for verification and after...
Complaint comments  Read comments Complaint category Loans

Andhra Bank — voided transaction

 ismail amin on Aug 28, 2019
Dear sir
I had an transaction payment from my visa debit card andra bank to a foreigner site. For buying some bitcoins it was not successful which i cancelled payment, and site manger said we voided your transaction to your card, and money will return to your card after some delay due to authorization, but money is not coming to my card till now its eight months from that date.
And also i went to my branch they not responding and the bank manager of branch kanapour (Ibrahimpatnam hyderabad) dont know any things, dont know about athorization and voided transaction. And went another...
Complaint comments  Read comments [1]Complaint category Credit Cards

Andhra Bank[email protected]

 Dilipkumar Mourya on Aug 27, 2019
Me Mr. ram bhawan, A/c no. [protected], date-13/8/2019, ko Me najdiki ATM sbi khyala branch ke ATM se 5000/-rupees niklte samya ATM se bahaar Nahi aya, jo ki bank account se rupay Kat gaya. jiski complaint Maine 15/8/2019 ko darj karai thi jo one week se jayada 17 days ho gaya ..lakin abhi tak mare a/c me paise Nahi aya..
to meri taraf se request Hai sir jald se jald hamare problem ko solve Kare... aapki aati kirpa hogi......
Complaint comments  Read comments Complaint category Banks

Andhra Bank — my imps transaction was getting suspect [Resolved]

 usha sweety123 on Aug 22, 2019
I have done imps transaction from online today. The transaction status changed to "suspect" without any messages.
The amount is not credited to target account (ICICI).
The worst part is i have tried dialing all the numbers i can from my phone. But i am getting the message "the number dialed is currently busy and some times its getting Invalid Number"... So irritating. Is this way a psu bank work?
Why should i keep chasing the bank numbers to get my amount back....
Complaint comments  Read comments Complaint category Banks

Andhra Bank — 8 year old aarogyadaan policy not renewed and not intimation of lapse sent to us

 pkaaul on Aug 20, 2019
The date of inception of my mediclaim policy is 2009 june from andhra bank - kalkaji new delhi branch for my self, my spouse and my son and every year a premium of rs. 13817/- was deducted from my savings account no - [protected] in the month of june 2016 & 2017
In june 2018 in spite of my account having the requisite balance as was getting deducted in year 2016 / 2017 my policy was not renewed and no reminders or any kind of communication was sent to me regarding lapse of my 8 year old mediclaim policy.
Since there was no need of taking any claim for a year - in june 2019 when...
Complaint comments  Read comments Complaint category Insurance

Andhra Bank — refund from amazon online shopping

 hypnotix_yt on Aug 20, 2019
Amazon stated that they processed the refund on 11th and it's been 9 days ever since no money has been added back to my account. I feeling what has been andhra bank been doing. I even have the reference refund code. Please check the refund status. Please contact me for the code details. I want to know wether andhra bank is having some issues with refund from online shopping....
Complaint comments  Read comments [2]Complaint category Online Shopping

Andhra Bank — i'm complaining regarding money debited but I haven't received in atm

 Vinay Kumar pendem on Aug 17, 2019
I have withdrawn money rs 10, 000 from atm on 11.08.2019 sunday. At amberpet
But i didn’t received amount from that atm and receipt generated showing transaction declined response code 68
Timed out
But i received the message that amount 10000 debited from your account and i also raised the complaint but i didn’t resolved my problem
Please resolve my problem
My account no is [protected]
Miryalaguda branch...
Complaint comments  Read comments [3]Complaint category Home & Garden

Andhra Bank — I lost my atm card I want to know my cvv for online transactions

 Rama Raju Bhukya on Aug 13, 2019
Sir,
I lost my atm card i can't remember my cvv number please let me know my cvv number it would be great help of yours please
So i can able to do online transactions atleast.. I request you to find out my cvv number and let me know i need it it's very important for me if i get the cvv after one online transaction i will block my atm card.
Thanking you in advance......
Complaint comments  Read comments [2]Complaint category Banks

Andhra Bank — amount deducted but not received

 eshivakumar bhargava on Aug 12, 2019
My self shiva kumar, i went andhra bank atm and tried to withdraw rs15000, atm machine deducted amount and amount not received, i got one message from andhra bank your amount deducted and reversed, i checked my account thru upi, i got returned, after that i tried to withdraw 20k that time atm machine shown limit exceed, then i tried to withdraw 15k that time amount was deducted but not received even amount was not reversed to my account

Please help me...
Complaint comments  Read comments [1]Complaint category Banks

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