Andhra Bank Customer Care
Andhra Bank
Customer satisfaction rating: 71%
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1176
COMPLAINTS

Andhra Bank Customer Care

Andhra Bank

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Address
5-9-11, Saifabad
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500004

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 425 2910  [ATM issues]
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1800 425 4059  [Credit Card issues]
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1800 425 7701  [Pension issues]
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Phone:
Phone:
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+91 40 2312 2703  [ATM issues]
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+91 40 2312 2693  [ATM issues]
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+91 22 2216 1075  [IIB Mumbai]
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+91 40 2323 3004  [NRI Cell Head]
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+91 40 2323 4036  [NRI Cell Head]
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+91 40 2342 1286  [NRI Hyderabad]
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+91 22 2216 8053  [IIB Mumbai]
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+91 22 2623 3338  [NRI Mumbai]
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+91 11 2616 7590  [NRI New Delhi]
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+91 40 2468 3222  [Credit Card issues]
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+91 40 2325 2379  [NRI Cell Head]
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+91 40 2468 3219  [Credit Card issues]
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Additional info
P Suryanarayana Murthy
Asst. General Manager, Andhra Bank, Customer Service Department, Head Office, Dr. Pattabhi Bhavan, 5-9-11, Saifabad, Hyderabad 500004
+91 40 2329 7899

Sri M N Sudhakar
General Manager, Nodal Officer for Customer Service, Andhra Bank, Head Office, 5-9-11, Saifabad, Hyderabad City 500004, Telangana
+91 40 2321 0234

Sri P Raja Reddy
Chief Customer Service Officer, Andhra Bank, Head Office, 5-9-11, Saifabad, Hyderabad City 500004, Telangana
View More Information...

Customer satisfaction rating
71%
Complaints
1176
Pending
0
Resolved
833
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Andhra Bank related photos (195)

Andhra Bank Complaints & Reviews

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Andhra Bank — money not received from atm... but deducted from my hdfc account

 jpraveen0214 on Mar 11, 2019
Hi, this is praveen. On 03/10/2019, i tried to with draw 1000 amount from my hdfc card in andhra bank atm at guntur railway station, i didnt get any money and showed message temporarily unable to dispense cash, but money was deducted from my hdfc account. Please revert back my amount to my hdfc back. Waited for one day, but didnt revert back. So please take proper action....
Complaint comments  Read comments [3]Complaint category Banks

Andhra Bank — issue with renewal of health insurance [Resolved]

 kartheek alaghari on Mar 10, 2019
Hi team,

I have opened arogyadaan policy in 2017 and my policy number is
"[protected]p[protected]". Also this has been attached to my andhra bank.

But in 2018 the amount was no deducted and also there is no intimation
Or any information about whether my policy got renewed or not.

Could you please help me on this please.

Ghid no : ghuiab02445024

Thanks & regards
Kartheek babu. A
[protected]...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — arogyadaan

 Tp Baru on Mar 3, 2019
On 27th feb 2019 i undergone a check up for my left eye by dr raja rami reddy, chief ophthalmologist neo retina eye care institute, chapel road, abids, hyderabad for blurred vision. I am 73 years, male. I am a member of united india insurance co, tpa, arogyadan for more than 20 years. I had hardly claimed any insurance except twice or so. Ba no 43054, branch code andhra bank, padmarao nagar, secunderbad, 31. With whom i am a customer for 40 years.
I am a senior citizen 73 years old. Dr raja rami reddy, neo retina eye care after thorough examination made eye scan under op auto florescence...
Complaint comments  Read comments [2]Complaint category Banks

Andhra Bank — account transfer [Resolved]

 Rafi Mahammed on Mar 2, 2019
People are getting treated like waste. N considerably only andhra bank employees have work n its customers are not. Im at labbipet, vijayawada branch n for a small bank account transfer my relative have to suffer for days. Current branch manager is k. Krishna murthy.

2 march 2019, 12.02pm n our manager is busy on call from past half hour, what is more important than customer service to a manager???

Rafi-[protected]...
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — requesting to change my mobile number

 Eswar Mk on Feb 27, 2019
My andhra bank account no is [protected]
My atm card no is [protected]
My mobile no is [protected]
My old mobile number is stopped working, so please change my mobile no [protected] to [protected]
Please change as early as possible
So my number have to change from old to new one
I am waiting for online transactions and also to apply new atm debit card because they're not working and i'm unable to come to the branch to submit all those documents directly.
So please try as early as possible to change my registered mobile number,
Thanking...
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — transferred money to a wrong account

 shiva kumar ravula on Feb 27, 2019
Utr number[protected]
Transaction value -5000
Transaction date -27 feb 2017
I have tranfered an amount of 5000 to a wrong account through phone pe. Please try to refund the money back. I have already raised a complaint to phone pe.
They replied that the phonepe is not supported this is the issue between the banks.
Please help me out of this. Thank you transaction id p1902271207384804885574...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — refunds from amazon are not getting credited to bank account [Resolved]

 vinoda91 on Feb 24, 2019
Hello this is vinoda gunnam i'm the customer of andhrabank i had pending refunds that are supposed to be credited into my account by now but not happened.you are misleading customers by giving reference number to the merchant sites and not processing them to customers account something fishy is happening with your bank.
below i'm providing reference numbers to the two pending trasactions which are not processed

The Authorization code (Refund reference number):[protected]
processed on[protected] by amazon.

The Authorization code (Refund reference number):[protected]
Complaint comments  Read comments Complaint category Banks

Andhra Bank — credit card payment not reflecting [Resolved]

 chiran kumar on Feb 19, 2019
Dear sir/ madam
Kindly note I paid my fathers credit card bill from my account via internet banking yesterday and the status of the transaction is still initiated and shows suspect.
Credit card number : [protected]
Account number : [protected]
Reference ID of the specified transaction : 29897956
Transaction amount : INR 20910
Kindly process the transaction

Chiran Kumar
[protected]...
Complaint comments  Read comments [2]Complaint category Banks

Andhra Bank — [100205]]the active accounts linked to the user do not exist. only limited features can be used. please try after sometime [Resolved]

 PraneethPalety on Feb 16, 2019
I raised the issue on 13/02/2019 regarding not able to register my account online. Even after sending multiple emails to the branch, we get the same instructions on 'how to register account online' in the reply that never worked and only after my father visited the branch personally, we come to know that the mandate holder has to be removed for net banking. This was never told to us while we were opening the bank account.
After submitting the request for mandate removal, we get the same instructions to try out which again did not work. And now they are saying it takes 3 working days for...
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — denial of basic customer service

 Ramakrishnan M R on Feb 12, 2019
Dear sir,

Sub:- failure to give basic immediate assistance to victims of fraud by contacting the beneficiary bank branches/relevant authority of concerned banks and get beneficiaries bank account frozen and then ask victims to approach the respective police station and lodge complaint would go a long way in mitigating the hardships faced by victims of cheating/fraud.

Thank you for calling dial100 your case id [protected] is assigned to alwal* ps and concerned officer will contact you soon. No

Your petition has been received at ps/district: cyber crime...
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — money not withdrawn but deducted

 Praneethhh on Feb 11, 2019
On the 11th of february, i tried to withdraw 1000 rupees from andhra bank atm situated in manikonda. The atm machine was seemingly functional and didnt have any notice saying "under maintenance/cash not available."
After attempting to withdraw cash, the machine showed "can't process transaction" message, but then i immediately got a message on my phone saying "1000 rupees withdrawn."
When i tried speaking to the staff at andhra bank, they mentioned the atm does not have cash.
Please enable a refund of my 1000 rupees to my account....
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — ("payment not received") [Resolved]

 Vijju Ravi on Feb 9, 2019
Dear sir,

I have the saving account in venkatapuram secunderabad branch. I live in vijayawada on job purpose. I have withdraw the amount of 15000.00 on 8.02.2019 threw 1 town vijayawada andhra bank branch. I have recieved the debit message to my phone but i dint get the money threw machine. Please help me on this matter. Please recover my money...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — online payment issue [Resolved]

 Neenu0078 on Feb 8, 2019
Sir
My name is adarsh sharma and my acc no is - [protected]
And mobile no - [protected]
My problam is i do online shoping last 2 month and i did not like that stuff and i returned that stuff and they paid my money in my account but no income in my account and they give me utr no[protected] but no benefit has been made for this... Plz help me...
Complaint comments  Read comments [1]Complaint category Online Shopping

Andhrabank — regarding cibil score updation

 Nanda kishor c on Feb 6, 2019
Dear sir,

I nanda kishor ch have availed an agricultural loan of rs 1, 97852 in karatagi branch, sol id 2196 karatigi karnataka 583229. The loan account number is [protected]. The loan has become substandard and i have completely closed the loan on[protected]. I have been told at the branch manager that immediately after closing the loan the details will be updated in the cibil report. As i am working in private sector bank wanted to change my job and my offer is currently on hold. If the cibil report shows substandard it will be a problem for me. Kindly considering the situation...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — account not able to access [Resolved]

 Ram Subbiah on Feb 6, 2019
I have an account with Andhra Bank. I am trying to access my account through internet banking.

I have been getting errors for the past 4 days, while I can still see my name in the top after successfully logging on.

Getting the error Information message[100205] The active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime.

I tried calling the customer service numbers. There is no one to pick up the call. I tried all the numbers posted in their website.

This is so frustrating.
Complaint comments  Read comments [2]Complaint category Banks

Andhra Bank — I'm complaining about refund process in amazon [Resolved]

 tyadi rajesh on Feb 4, 2019
Dear sir,
Actually I want to receive amount from Amazon in 29th January.
But still today I did not receive in my beneficiary account.
Amazon initiated amount on 21 Jan
Process on 29 Jan
Amount RS 399
Payment mode :NEFT
Reference number :[protected]
So, plz concern my issue soon. Above details are clear from my side.so kindly resolve my issue....
Complaint comments  Read comments Complaint category Online Shopping

Andhra Bank — the andhra bank, the active accounts linked to the user do not exist. only limited features can be used. please try after sometime [Resolved]

 veerendra261 on Feb 4, 2019
Hello,

I have an account in andhra bank. Last week i registered for net banking. And i am able to login with my customer id (User id) and password. But i am unable to view or do anything there related to transaction even after successful login. Its never happened with any other bank.

Error: 'the active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime'.

Therefore, request to kindly resolve this issue so that i can use
Net banking easily. I am sending you the screenshot of error message which...
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — user does not exist [Resolved]

 chaithu3889 on Jan 31, 2019
Dear sir/madam,

I mahalakshmi, has logged into my net banking and i see an error "user does not exist, please try again after sometime"

Account number: [protected]
Name: maha lakshmi balasani
Mobile number:[protected]

Could you please look into this and resolve this at the earliest. If you require any additional information, please let me know.

Regards
Maha lakshmi...
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — money withdraw

 Roja Ventrapragada on Jan 30, 2019
I was trying to withdraw 1000/- from punjab national bank.. Davangere.. Infront of bapuji dental college.. Money didn't come but the amount has been deducted.. Kindly notice. I went to that particular bank pnb but they didn't do anything. How do i get my money back. What is the procedure.in how many days i can get the money. Kindly do the needful help. Thank you!...
Complaint comments  Read comments Complaint category Credit Cards

Andhra Bank — 0578 branch not good [Resolved]

 AP TV on Jan 30, 2019
Hi today i face problem with 0578 breach i am azam pasha 55 year old this breach is so worst and they don't give any information wen i ask them do what ever u want to do they say and they did not send my debit card by post we need to go to bank and wen i apply they ask me to get new photo fist they don't say any thing and say bad words wen i say this are rules they say we do like this do what ever u want to do this bank don't follow rbi rules try to fix this i am send this full video to rbi bank and other bank and i will post this video on facebook and you tube and i will tell the bank user to share...
Complaint comments  Read comments [1]Complaint category Banks

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