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Andhra Bank Complaints & Reviews

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Updated: Feb 17, 2024
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Andhra Bank reviews & complaints page 31

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R
RamaKrishna Katukoori
Oct 4, 2018
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Address: 507101
Website: www.andhrabank.in

RamaKrishna Katukoori
Wed, Oct 3, 5:54 PM (1 day ago)
to customerser

Hi Sir,

Good Evening.

This is Ramakrishna Katukoori, Having saving account [protected] and the IFSC code is ANDB0002499.

Today one my relative got admitted in NIMS hospital, Panjagutta HYD due to Dengue and her condition is serious. My relatives deposited 25000/- money in to my savings account, today at 16:41 and got the confirmation message to my mobile [protected].
After that 16:43, I got one more message that 25000/- has been debited from my account . I got shocked and thought that my account has been hacked .

On the other hand, I logged to my account with AB Tej(Andhra Bank APP) and i can see that TPT done to my mother loan account .
Immediately, i called to Bank manager Siva Kumar his number is [protected] and he said that it is automatically debited to my mother account.

Kindly note the below points:

1.My mother over due amount is 15000/- change, then how 25000/- automatically debited ?
2.If it is over due, how the money automatically debited from other account ?
3.Even if she is my mother with out noticing me, why the 25000/- amount got deducted ?
4.Since the loan is in active, How the amount is deducting from other accounts?

Is Andhra bank servers are debiting money form other accounts then where is the security in depositing money in to our accounts .

Today we need money very badly fro treatment in NIMS hospital Hyderabad . We eagerly waiting for money . I understood that without my notice Bank manager taken the control on my account .
Whoom given the rights to him to debit money through my account even if the loan account is another one.

If anything happen in hospital due to money we are not having, I will directly got o high court on this.

Finally i need the solution on this on immediate basis.

Thanks,
Ramakrishna .
Andhra Bank customer support has been notified about the posted complaint.
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    kvsr5535
    from Muzaffarnagar, Uttar Pradesh
    Sep 28, 2018
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    Address: YSR, Andhra Pradesh, 516115

    Respected sir,

    Money in my account has been deducted of 500rs during online transaction and the transaction got failed. Still my money is deducted from my account soo please deposit my amount

    Sooi kindly request to deposit my deducted money into my accout
    This is not the first time deducted from my account. I had already given a complaint but they are not respondinh
    +1 photos
    Andhra Bank customer support has been notified about the posted complaint.
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      V
      Vali basha786
      from Chennai, Tamil Nadu
      Sep 28, 2018
      Resolved
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      Address: Kurnool, Andhra Pradesh, 518002
      Website: [email protected]

      Sir,
      I am trying to deposit on my mobile wallet on[protected] amount of 1080.14. The transaction is declined but amount is debited form my andhra bank. Please return my amount as fast as possible to my bank account. Hope your the best in service. I am complaining about this but not one is taking responsibility. I have emergency.
      Name:sayed valibasha
      Bank:andhra bank
      A/c no:[protected]
      Ifsc code:andb0001430
      Brach:krishana nagar, kurnool
      +1 photos
      Nov 2, 2018
      Complaint marked as Resolved 
      Andhra Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 01, 2018
      Andhra Bank Customer Care's response
      Dear Customer,

      We sincerely regret the inconvenience caused. We have noted and forwarded this issue to the respective team, the status will be reverted to you shortly.

      Regards,
      Andhra Bank Customer Service
      Verified Support
      Nov 15, 2018
      Andhra Bank Customer Care's response
      Dear Customer,

      We wish to inform you that your concern has been addressed and the amount has been refunded to your account on 09.10.2018. Do let us know if you require any further assistance, we will be happy to help you.

      Regards,
      Andhra Bank Customer Service
      Hi Team,

      I Transferred amount yesterday i.e. on 27/9/18 through IMPS, from my account but money status was suspect and didn't received back, and Transaction Reference id is 25600999. So am requesting you to me to sort this Problem ASAP.
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        A
        AviCKter
        from Kolkata, West Bengal
        Sep 28, 2018
        Resolved
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        Resolved

        Hi,
        I had deposited a cheque (Of inr 25000) to fund my own account in icici bank in kolkata (Outstation cheque, my home branch being in odisha), but it was rejected due to insufficient funds. I deposited the said amount in my account the very next day. Now it has been quite some time but the cheque hasn't been cleared yet. I talked with icici representative, and they said that the cheque has been sent again on (Or before) 25th september. I called up the customer care number of andhra bank, but they could only access my last five transactions (Which did not reflect the cheque bouncing notification, "inward reject") and had no way to provide me the information. This is the 3rd day after the said deposit of cheque. Now, my question is how do i know the status of the cheque and how long should i wait before going to icici bank and issue a new cheque, if necessary?

        Account no. [protected]
        Branch: civil township rourkela
        Avinash chandra kishan
        Sep 29, 2018
        Complaint marked as Resolved 
        Turns out that ICICI bank was at fault for providing wrong information, it wasn't the fault of Andhra Bank.
        Andhra Bank customer support has been notified about the posted complaint.
        I tried to do recharge on freecharge of my dth but the 50 rs amount was deducted and recharge was declined so i want to know that when the amount will be credited to my account
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          R
          RATHLAVATH CHANDU
          from Erode, Tamil Nadu
          Sep 27, 2018
          Resolved
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          Resolved

          Date:-27/9/18

          I was booking flight ticket through goibibo on 21/9/2018 at 12:16 pm. But booking was failed due to there was a problem in andhra bank net banking. My money has transferred from my account. So i have to get refund of rs-2169/-
          My account number is
          A/c [protected].
          Phone no.[protected].
          So it became a week that i didn't get my money back so please consider this issue and get my money back
          Nov 3, 2018
          Complaint marked as Resolved 
          Andhra Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 28, 2018
          Andhra Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience caused. We have noted and forwarded this issue to the respective team, the status will be reverted to you shortly.

          Regards,
          Andhra Bank Customer Service
          My customer id is 09413298 .

          When i am trying to login i am getting the below error.

          You have 1 error and 1 information messages[userfg0011] [100205] the active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime..
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            M
            madhubabuk
            from Sangareddi, Telangana
            Sep 25, 2018
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            userfg0011] [100205] the active accounts linked to the user do not exist.

            Address: Ranga Reddy, Andhra Pradesh, 500049
            Website: www.onlineandhrabank.net.in

            I am receiving the following error when i login to the account. "userfg0011] [100205] the active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime."

            Please resolve the issue. I don't want to share my personal details here but what is the email address to raise a complaint with andhra bank. Website doesn't give me an option to send an email....
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            R
            Ram Narayan Murya
            from Tanda, Uttar Pradesh
            Sep 17, 2018
            Resolved
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            Address: 272175

            Complaint lodgement date [protected]:45:21
            Complaint status open
            Complaint details dear sir with reference above, we wish to inform you that the we was applied for loan for equipment and working shad for manufacturing of commercial ice block under pmegp scheme on dated 27/5/17 with permission of seating branch manager andhra bank kld. By application id no diup[protected] and project was recommended by dltfc sant kabeer nager by latter no. Pmegp/bank forwd. / 222 diup[protected] dated 8/6/2017. And branch manager was agree to disbursement of loan after physically verifications of all the fact project, but due to sum technical region the project, project file was returned to implementing agency for re submitting of fresh application on our request with new name and location.in continuation we were re - submit our fresh application the same project under pmegp scheme applicant id no. Kvup[protected] with permission of asst commissioner dic kld, and project was re - recommended by dltfc sant kabeer nager and recommendation letter sent to andhra bank branch kld online dated 14/8/2018 for loan disbursement and informed me to contact to financing branch, on 17/8/2018 we goes to meet to manager andhra bank branch kld, found branch manager changed and new existing branch manager refused to disbursement of loan under the scheme, due to we was not meet to him before submitting the application, and advised me to change the name of bank in project, but i explained to him that we cannot change the name of bank now. After above discussion the manager andhra bank recall me after one week on 27/8/18 but not attend and recall me on 4/9/2018 and asked for documents of related my information written in the application and recall on 5/9/2018 with original certificate and collateral. On 5/9/2018 i was provided all the relevant document and answered all the questions asked by the manager, after it the branch manager was agree to visit at our property but not physically verified and returned our proposal to implementing agency with wrong information [customer due diligence not as per our bank norm] question is this, bank norm of customer due diligence will be seen deferent by deferent branch manager of the same bank if yes than it will seen wrong as banking rules of rbi and if no than it will seen bead intension of the branch manager and need to punishment kindly look in to the matter thank and regards ram narayan mourya application id no. Kvup[protected] [pmgp]
            Complaint location & status details the complaint is with the branch and branch is looking for redressal.
            Oct 22, 2018
            Complaint marked as Resolved 
            Andhra Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 17, 2018
            Andhra Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused to you. Kindly share your contact number, account details and complete branch details to assist you further. We shall investigate and revert to you shortly.

            Regards,
            Andhra Bank Customer Service
            In registration numder is my mother numder so please change numder my numder is [protected]
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              S
              SangiMad
              from Mandapeta, Andhra Pradesh
              Sep 15, 2018
              Resolved
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              Address: Hyderabad, Telangana, 502032

              Dear sir,

              I am your andhra bank customer bearing an sb accout at isnapur branch, patancheru mandal, sangareddy district.

              I have been observing since last one year that your atm/cdm at isnapur branch seems working intermittently. From last 10 days its not working at all. I have visited the cdm every day and it was not working a single day from last 10 days. I have to goto ashoknagar the next available cdm machine which is 12 kms away from isnapur. I have to travel 24 kms up and down, the distance which i can reach my grand mas house.

              What is the use of placing the atms/cdms which are not working. Are they only for the purpose of display that you have machines which are not working. We know you andhra bank have atms and cdms. You dont need to show that you have machines.

              I assume you are paying at least 10k per month as rent for the atm rooms. Why do you need to pay that amount simply to display machines which are not working. At least you can save the rental money if you vacate those rooms. At least we will be happy to know that there is no atm/cdm machine instead of running to the them hoping that they work one day and dispointed that it dose not work. Do you understand how much time and petrol (Money) we are spending to reach those so called atms and cdms.

              Please place atms and cdms only if you can maintain them with proper condition and money. Please dont play with customers time and money.

              Thanks for understaning.
              Your ab customer
              Oct 17, 2018
              Complaint marked as Resolved 
              Andhra Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 16, 2018
              Andhra Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience caused. We have noted and forwarded this issue to the respective team, the status will be reverted to you shortly.

              Regards,
              Andhra Bank Customer Service
              Hi
              I recived a sms for replace my andhra bank debit card to chip card foc.but the bank debit my account rupees 235/-
              After one month i will not recived any reversal of my amount
              Please solve ASAP

              GHANSHYAM DASS
              [protected]
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                C
                Curly
                from Chandigarh, Chandigarh
                Sep 15, 2018
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110059

                I have a account in andhra bank vikas puri branch my account number is [protected] with name of nikita sharma. I received a message from my bank on my mobile number [protected] that i checked my account balance and withdraw rs. 10, 000/- at 2:24 pm 3-sept 2018 and rs. 7, 800/- at 2:25 pm 3-sept 2018 but at that time i was in my office (Westend mall). Then after that i called to customer care department she told that the location was dwarka sector-3 which is i was not aware about, she told me to block my debit card. I blocked my debit card and went to the vikas puri branch, but bank manager said its not their problem please contact near by police station.
                Oct 23, 2018
                Complaint marked as Resolved 
                Andhra Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 16, 2018
                Andhra Bank Customer Care's response
                Dear Customer,

                We sincerely regret the inconvenience caused. We have noted and forwarded this issue to the respective team, the status will be reverted to you shortly.

                Regards,
                Andhra Bank Customer Service
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                  G
                  Gayathri Nisha
                  from Hyderabad, Telangana
                  Sep 10, 2018
                  Resolved
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                  Resolved

                  I've tried paying bsnl landline bill using the qr code printed on the bill. This transaction was done on april 2018 using my debit card and till now amount was not credited back to my account. I have registered a complaint at bank branch. I went to the bank to check the status of the complaint 3 times. They always say that complaint is registered and we have to wait.
                  Oct 15, 2018
                  Complaint marked as Resolved 
                  Andhra Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 14, 2018
                  Andhra Bank Customer Care's response
                  Dear Customer,

                  Apologies for the trouble. In order to assist you further, kindly share your contact details, account number and transaction details.

                  Regards,
                  Andhra Bank Customer Service
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                    A
                    Anjali sahu85
                    from Kuchaiburi, Odisha
                    Sep 8, 2018
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                    Address: Ganjam, Odisha, 760010

                    I swibed my atm card at bhambra highway filling station on 25.7.2018 at around 6.15 am for rs.1000 (One thousand). But the transaction failed and rs.1000 debited from my account no.[protected] ifs code andb0000085. Till today i have not received back the amount. Kindly look into the matter. It is already 1 and half months passed. Today i have verified their account statement also, it is not credited to their account also.
                    Andhra Bank customer support has been notified about the posted complaint.
                    I have transferred money of Rs.2000/- to a person of SBI Bank through ABTEJ app.But till it not credited in her account.So, please note my problem and give me a solution.

                    pos transaction failed amount deducted - Comment #3220200 - Image #0
                    Sir I was activated net banking facility to my account in last week. But still, I don't get any Transaction facility with Payment option and other services in net banking. I'm facing error Id is [USERFG0011][100205]. Sir, please solve my issue as early as possible. Advance thanking you sir.

                    pos transaction failed amount deducted - Comment #3220206 - Image #0
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                      A
                      aakill
                      from Hyderabad, Telangana
                      Sep 8, 2018
                      Resolved
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                      Resolved

                      Address: Hyderabad, Telangana, 500050
                      Website: andhra bank

                      My name is akhil kumar yesterday i have deposited an amount of 22000 at andhra bank ashok nagar branch around 5.30 pm (7-9-18) it has shown that the payment was done succesfully but wen i check after some tym it was showing that the amount was again debited from my account plz check with my account num [protected] chandanagar branch plz resolve it fast
                      +1 photos
                      Oct 18, 2018
                      Complaint marked as Resolved 
                      Andhra Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 11, 2018
                      Andhra Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret the inconvenience caused. We have noted and forwarded this issue to the respective team, the status will be reverted to you shortly.

                      Regards,
                      Andhra Bank Customer Service
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                        T
                        thej007
                        from Tirupati, Andhra Pradesh
                        Sep 7, 2018
                        Resolved
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                        Resolved

                        Address: Nellore, Andhra Pradesh, 524004

                        I narasimhulu visited Andhra bank branch at around 02.10 pm to deposit amount to my daughter who is on emergency, as it is lunch hours till 02.30pm I told I wait till the time, but one o[censored]r staff asked me to go from the branch and come at 03.00pm and even told they lock the branch and even can't stay in bank.is this the respect u give customers please provide benches for customers who come for banking and see the problem sorted
                        Oct 8, 2018
                        Complaint marked as Resolved 
                        Andhra Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 07, 2018
                        Andhra Bank Customer Care's response
                        Dear Customer,

                        This shouldn't have happened. In order to investigate, kindly share your contact number along with branch details for further assistance.

                        Regards,
                        Andhra Bank Customer Service
                        B.Narasimhulu
                        [protected]
                        Andhra bank
                        Near current office
                        Nellore branch
                        Andhra pradesh
                        Andhra Bank Customer Care's response, Sep 11, 2018
                        Verified Support
                        Dear Customer,

                        Thank you for sharing the details, kindly allow us some time while we get this checked for you.

                        Regards,
                        Andhra Bank Customer Service
                        Please I am forget my link cell no how possible to get a change my cell phone number please explain
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                          S
                          from Gurgaon, Haryana
                          Sep 6, 2018
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                          Resolved

                          Address: New Delhi, Delhi, 110001

                          At present i am sitting in andhra bank caunaght place. I came here for salary account opening form approx 40 km. And this time i have 103 degree fever. But after knowing it a madam, someone is calling her cp madam, saying me to come tomorrow, as she has no time to accept it.
                          That is the reason, why india is getting weak day by day. Due to these people every one called india a lazy country.
                          Oct 8, 2018
                          Complaint marked as Resolved 
                          Andhra Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 07, 2018
                          Andhra Bank Customer Care's response
                          Dear Customer,

                          This shouldn't have happened. In order to investigate, kindly share your contact number for further assistance.

                          Regards,
                          Andhra Bank Customer Service
                          I want to change my linked mobile number
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                            S
                            Shuchi Singh Deo
                            from Morjim, Goa
                            Sep 4, 2018
                            Resolved
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                            Resolved

                            Address: Pune, Maharashtra, 411041

                            Hi sir,
                            This is with respect to my loan account-[protected] education loan that i had taken from andhra bank camp branch pune.

                            I cleared all my dues on 27 the august 2018 and wanted noc as it is required for another loan for an emergency.
                            I have followed up several times via mail and call but have not received any response yet.

                            Kindly help me with this as i urgently require the noc.
                            Sep 10, 2018
                            Complaint marked as Resolved 
                            Thank you for u help Ur quick action helped me get NOC in 24 hrs
                            Andhra Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 08, 2018
                            Andhra Bank Customer Care's response
                            Dear Shuchi Singh,

                            Apologies for the trouble. In order to assist you further, kindly share your contact details and account number.

                            Regards,
                            Andhra Bank Customer Service
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                              V
                              venkateshg
                              from Hyderabad, Andhra Pradesh
                              Sep 1, 2018
                              Resolved
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                              Resolved

                              Address: 500036

                              I have applied for transfer of my account from andhra bank amberpet branch to saleem nagar branch 4 weeks back, when i went after 3-4 days, they said inspection is going on and transfer of account not initiated, when i went today 1st september 2018, help desk person said bank manager is on leave, upon insisting why it took 4 weeks to just transfer of account, same person rudely said that i am not responsible, go and ask bank manager mahesh, i never see this kind of rude behaviour and also bank manager mahesh is very insufficient and not capable of doing small account tranfer which is pending since 4 weeks which is very sad. Please take necessary actions on the help desk person and the bank manager mahesh, i heard that his previous branch customer also complaint against mahesh because of his incapability and not able to do his work properly.
                              Oct 6, 2018
                              Complaint marked as Resolved 
                              Andhra Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 02, 2018
                              Andhra Bank Customer Care's response
                              Dear Customer,

                              Apologies for the trouble. In order to assist you further, kindly share your contact number and account details.

                              Regards,
                              Andhra Bank Customer Service
                              Sep 03, 2018
                              Updated by venkateshg
                              My Contact no is [protected], please call me, i will share the account number
                              Sep 04, 2018
                              Updated by venkateshg
                              Saleem Nagar Andhra Bank manager called me and explained that he was on leave for 2 weeks, Bank manager called Attender and enquired the details, the response Attender giving now in front of Bank Manager is far different from the response which I received when I visited last Saturday which is very rude.Out of frustration(as my request is pending since 4 weeks) and attenders improper or rude response I have commented on Bank manager(insufficient or incapability) which i am taking back.If attender explained me properly then i have not made this complaint. Whatever may be the reason like unavailability of employee or inspection, the request should not take 4 weeks and if it takes customer should be properly explained but not rudely.
                              I hope i do not see any kind of retaliation now and in future whenever I visit the bank and interact with bank employees after this complaint.
                              Verified Support
                              Sep 05, 2018
                              Andhra Bank Customer Care's response
                              Dear Customer,

                              Apologies for the inconvenience caused. We have noted and forwarded this issue to the respective team.

                              Regards,
                              Andhra Bank Customer Service
                              Hi sir,

                              I am Srinivasarao .Y account holder of Rentachintala andhra bank customer id[protected].Runamafi amount not credited my account but bank result showing "FULLY SETTLED".please solve the problem and send amount to my saving account.

                              SrinivasRao.Y
                              [protected]
                              [protected].
                              Andhra Bank Customer Care's response, Sep 5, 2018
                              Verified Support
                              Dear Customer,

                              We understand your concern. In order to investigate, kindly DM us your complaint and contact details, along with your account details on our twitter handle @bank_andhra with the help of following link https://bit.ly/2HX81Bw.

                              Regards,
                              Andhra Bank Customer Service
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                                dilip75
                                from Gwalior, Madhya Pradesh
                                Aug 31, 2018
                                Resolved
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                                Resolved

                                Address: Katni, Madhya Pradesh, 483501
                                Website: www.andhrabank.co.in

                                Sir,

                                We took the insurance policy from your bank from 28th March 2017 we are regularly renewing its policy time to time balance in the account also maintained as per previous premium but the following of Arogaadyan policy have not been renewed due to increase in premium. We did not get any communication from the bank or not any letter received from bank regarding premium.

                                We have now maintained balance as per new premium.

                                When we came to the bank, it was know that the policy was not renewed. We have not given any information from the bank.

                                Kindly consider their request and renew the policy.

                                Details policy are as below

                                Dilip Kumar Singh
                                Account no : [protected]
                                BA no : 11226984
                                Plan : B
                                Oct 2, 2018
                                Complaint marked as Resolved 
                                Andhra Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 01, 2018
                                Andhra Bank Customer Care's response
                                Dear Dilip,

                                We sincerely regret the inconvenience caused. We have noted and forwarded this issue to the respective team, the status will be reverted to you shortly.

                                Regards,
                                Andhra Bank Customer Service
                                I am santosh
                                I have blocked my debit card because it was missing
                                We have found it after blocking
                                So I request u to activate it
                                Thank you...
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                                  V
                                  Vîp Løvè
                                  from Hyderabad, Telangana
                                  Aug 23, 2018
                                  Resolved
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                                  Resolved

                                  Address: Hyderabad, Andhra Pradesh, 456001

                                  Sir i have a bank account in andhra bank it was named by mani charan regunta yesterday i have transfered money from tez to andhra bank account at 12.05 am but still now balance was not added but i have received a msg that your a/c is credited with rs.800 on[protected]through upi from b. Lingeshwar. So sir my request is that add it soon and clear the problem.
                                  Sep 27, 2018
                                  Complaint marked as Resolved 
                                  Andhra Bank customer support has been notified about the posted complaint.
                                  Aug 23, 2018
                                  Updated by Vîp Løvè
                                  Clear my problem soon
                                  Verified Support
                                  Aug 27, 2018
                                  Andhra Bank Customer Care's response
                                  Dear Customer,

                                  Apologies for the trouble. In order to assist you further, kindly share your contact number and transaction details.

                                  Regards,
                                  Andhra Bank Customer Service
                                  I want to change my mobile number of my bank account
                                  Andhra Bank Customer Care's response, Aug 27, 2018
                                  Verified Support
                                  Dear Tejopriya,

                                  Thank you for sharing your query with us. To get more information on this, we request you to call on our toll-free number 1800 425 1515 or you can visit at your nearest Andhra Bank branch with the help of following link http://bit.ly/2vxicW4 for further assistance.

                                  Regards,
                                  Andhra Bank Customer Service
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                                    S
                                    Srinivasulu mahankali
                                    from Vijayawada, Andhra Pradesh
                                    Aug 22, 2018
                                    Resolved
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                                    Resolved

                                    Address: Prakasam, Andhra Pradesh, 523212

                                    On july 28/07/2018 i maid (Swipe) a transaction with rupay debit card in a petroleum bunk to fill petrol of an amount 200 was declined (Failed) but my money was debited from my account. Please check my account details and work on it. Already i submitted a letter to andhrabank manager sir two times and sir was not working on my complaint.
                                    Mahankali srinivasulu,
                                    A/c-[protected],
                                    Ifsc-andb0001570,
                                    Ph - [protected].
                                    +1 photos
                                    Sep 8, 2018
                                    Complaint marked as Resolved 
                                    Their no update of my complaint by bank.
                                    Andhra Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 23, 2018
                                    Andhra Bank Customer Care's response
                                    Dear Customer,

                                    We sincerely regret the inconvenience caused. We have noted and forwarded this issue to the respective team, the status will be reverted to you shortly.

                                    Regards,
                                    Andhra Bank Customer Service
                                    Sep 08, 2018
                                    Updated by Srinivasulu mahankali
                                    Their no update of my complaint by bank .
                                    Verified Support
                                    Sep 27, 2018
                                    Andhra Bank Customer Care's response
                                    Dear Customer,

                                    We would like to inform you that the amount is settled to the merchant.

                                    Regards,
                                    Andhra Bank Customer Service
                                    Mar 22, 2021
                                    Updated by Srinivasulu mahankali
                                    But my refund not credited to my account
                                    Please change my phone number [protected] to [protected]
                                    For security
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                                      L
                                      Logesh N S
                                      from Chennai, Tamil Nadu
                                      Aug 20, 2018
                                      Resolved
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                                      Resolved

                                      Address: 600044

                                      I made a purchase on amazon using my hdfc card and i have given the details of andhra bank for refund. They have initiated the refund on 8/8/18 and i was told i would receive the money by 14/08/18. Todays date is 20/08/18 and i havent received the refund still. On contacting amazon regarding this they gave me a refund reference number[protected]. I also dropped a mail to the mail [protected]@andhrabank.co.in as said by the customer support person regarding the same but i havent received any automated mail for confirmation which makes me doubtful
                                      Aug 24, 2018
                                      Complaint marked as Resolved 
                                      my information is not resolved. My details are used for spamming so i removed my complaint
                                      Andhra Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 24, 2018
                                      Andhra Bank Customer Care's response
                                      Dear Customer,

                                      We understand your concern. In order to investigate, kindly share your contact details, along with your account details. The status will be reverted to you shortly.

                                      Regards,
                                      Andhra Bank Customer Service
                                      Aug 24, 2018
                                      Updated by Logesh N S
                                      Account number : [protected]
                                      Contact number : [protected]
                                      mail : [protected]@gmail.com
                                      Hi Team,

                                      When I tried transfering money to other person using IMPS from my Andhra bank account on 23/08/18, transaction got failed and money got debited from my account.

                                      Please work on this as soon as possible.

                                      Transaction Date:23/08/18
                                      Account Number:[protected]
                                      Amount:12500
                                      Phone Number:[protected]
                                      Hi Team,

                                      I am getting the attached error message whenever i log into to the internet banking.

                                      "The active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime.."

                                      Kindly look into the issue and provide us the solution immediately...

                                      refund not received - Comment #3195311 - Image #0
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