Andhra Bank Customer Care
Andhra Bank
Customer satisfaction rating: 66%
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1276
COMPLAINTS

Andhra Bank Customer Care

Andhra Bank

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Address
5-9-11, Saifabad
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500004

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 425 2910  [ATM issues]
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1800 425 4059  [Credit Card issues]
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1800 425 7701  [Pension issues]
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Phone:
Phone:
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+91 40 2312 2703  [ATM issues]
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+91 40 2312 2693  [ATM issues]
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+91 40 2323 3004  [NRI Cell Head]
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+91 22 2216 1075  [IIB Mumbai]
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+91 40 2342 1286  [NRI Hyderabad]
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+91 40 2323 4036  [NRI Cell Head]
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+91 22 2623 3338  [NRI Mumbai]
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+91 11 2616 7590  [NRI New Delhi]
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+91 40 2468 3222  [Credit Card issues]
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+91 40 2325 2379  [NRI Cell Head]
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+91 40 2468 3219  [Credit Card issues]
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+91 22 2216 8053  [IIB Mumbai]
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Additional info
P Suryanarayana Murthy
Asst. General Manager, Andhra Bank, Customer Service Department, Head Office, Dr. Pattabhi Bhavan, 5-9-11, Saifabad, Hyderabad 500004
+91 40 2329 7899

Sri M N Sudhakar
General Manager, Nodal Officer for Customer Service, Andhra Bank, Head Office, 5-9-11, Saifabad, Hyderabad City 500004, Telangana
+91 40 2321 0234

Sri P Raja Reddy
Chief Customer Service Officer, Andhra Bank, Head Office, 5-9-11, Saifabad, Hyderabad City 500004, Telangana
View More Information...

Customer satisfaction rating
66%
Complaints
1276
Pending
0
Resolved
843
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

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Andhra Bank Complaints & Reviews

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Andhra Bank — amount debited from the account without dispensing of money from atm

 saikanduri on Jul 22, 2019
I (K. SAI BABA) am the account holder in Kendriya Sadan branch with A/c. No. [protected] and on 07.07.2019 around 10.40 AM when I used debit card at Bagh Amberpet ATM for withdrawal of Rs. 15000/-, I have not received the amount and it was informed on the screen with caption “unable to dispense the money”, but I have received SMS to my registered cell phone stating that Rs.15, 000/- is debited from my account. (Txn. No.S76766547 – 20190708 at +Bagh Amberpet, RR, AP ATM). I have made three withdrawals on 07.07.2019 and for 1st withdrawals which I made at Bagh Amberpet ATM, I have not received...
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — money debited but i didnt received money... transaction failed in atm machine

 Lakshmanan97 on Jul 22, 2019
Am mr. C lakshmanan requesting you thatvi plan to debit amount of rs.7000 from account no:[protected].. Branch:arakkonam towards atm on 20/6/19 boi (Place:sr gate) the message of transaction success menas bedited rs.7000 from acc but i didnt received money only the message of successful transaction came vua sms.. So kindly repay my money as soon as possible

Account [protected]
Ac holder lakshmanan c
Branch arakkonam
Incident date 20/7/19...
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — atm withdrawal related issue

 GN Ashwanth on Jul 19, 2019
Hello my name is asvanth ganugapenta account no:[protected] ; ifsc code:andb0001753.
I have made cash withdrawal of rs.6000 on 2/07/2019 at pnb atm but cash wasn't received at that time. I waited this long
Transaction id is
Dear customer, rs.6000 withdrawn from a/c xx5083 on[protected] at +225 karuna complex ko atm. Txn# s[protected]. Avl bal rs 31.29.
Please resolve thus...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — complaint regarding arogyadaan insurance policy cancellation

 ramsudheer nalam on Jul 18, 2019
This is to bring to your kind attention that due to sudden increase in insurance renewal payable amount and due to deducting RS.4700.00/- without intimating us regarding the increase in price in prior, we wrote a cancellation request letter and submitted to ANDHRA BANK, Bapatla team to cancel the policy and credit back the amount in to our account, they confirmed that they cancelled the policy in their systems but didn't credited the deducted amount. Andhra bank Manager informed us to check with customer care of insurance company. Insurance company people informed us to contact marketing department...
Complaint comments  Read comments Complaint category Insurance

Andhra Bank — about atm withdrawal

 Tanu Chinni on Jul 17, 2019
Good evening sir,
This veeramalla mounika
Sir i have withdrawn the amount of rs 3000/- from my account number [protected] from tamilnadu merchantile atm gandhinagar vijayawada 5 hours back...
Its debited from the account but i didnt get any money from...
Sir its a serious issue we are in hospital 1rupee is also more important to us...
Please reverse the amount by today itself its a request...
Complaint comments  Read comments Complaint category Health & Life Insurance

Andhra Bank — loss of refund amount

 Jyothi sree pedamallu on Jul 11, 2019
I'm dr. Jyothi sree pedamallu, want to bring to your notice regarding loss of refund amount of the below mentioned transaction id... I have paid to goibibo app regarding a train booking... Due to failed booking i had to cancel my ticket and asked them for refund... I have paid (Rs 4160) it via rupay card... They say they have refunded and gave me this id[protected]... My account exists in visakhapatnam kgh... With account no [protected]... Kindly look into the matter and help me refund my money back...
Thanking you in anticipation......
Complaint comments  Read comments Complaint category Banks

Andhra Bank — I am complaining about poor services and reticulus attitude of staff

 Manjula Odapelli on Jul 11, 2019
Dear sir. The staff of andrabank, branch of vemulakonda, in yadadri district, telangana were very arrogant with the people who are coming for services. An account process will take week to one month over there either the base of staff interest. The manager is very incoperative person in providing loans to mahila groups. Plz take the action. Either we will submit this complaint to rbi. People living in far places has to loss there jobs and roam around the banks for loans. Very very bad services. Village services has to be more cooperative than the city services as the people over there will be illiterate....
Complaint comments  Read comments Complaint category Banks

Andhra Bank — collateral security for educational loan upto 7.5 lakh in vidyalakshmi portal

 Saikrishnareddy Katamreddy on Jul 10, 2019
I have applied for education loan of 7.5 lakh In VidyaLakshmi. According to the scheme, there is no need of collateral security upto 7.5 lakh but the bank seemed to submit the collateral security for the loan of 7.5 lakh..It seems like poor people are no way eligible for education loan to pursuie higher studies.. I'm way losing time and colleges are going to start . Please resolve this as soon...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Andhra Bank — no cash received but money deducted from atm

 Kartheek K on Jul 9, 2019
Yesterday, I used an AndhraBank ATM for 5000 rs money withdrawal, but cash didn't come. Later a message came saying money is withdrawn. I'm really worried of this situation. I waited for longtime for money to come but didn't come only slip came and later i cancelled transaction and left.

My atm is SBI but used at andhra bank. Not sure what to do.
Kindly let me know what to do....
Complaint comments  Read comments Complaint category Other

Andhra Bank — fraud call

 Palai Shirisha on Jul 7, 2019
I Shirisha.palai have got a call to my mobile provider airtel([protected]) saying that we are calling from Andhra bank from [protected] number saying that my card is blocked for today so say your date of expiry on card for verification.please place a police complain on that number
([protected]).
Send me updates of this complaints to my mail id: shirisha.[protected]@gmail.com.
Thank you....
Complaint comments  Read comments Complaint category Other

Andhra Bank — exception : [userfg0011] [100205] the active accounts linked to the user do not exist.

 ulavanya on Jul 4, 2019
Sir/madam,
I am facing problem with internet banking since few days.
Whenever i log in to the internet banking website it shows some error like

"[userfg0011] [100205] the active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime.."
I have tried multiple times

I have even sent a complaint mail to andhra bank customer care "[protected]@andhrabank.co.in" july1st/2nd but i didn't receive any response from them.
Requesting your support to get this problem resolved....
Complaint comments  Read comments Complaint category Banks

Andhra Bank — card transaction declined and amount debited from my account

 Chinna Yadav Rakesh Yadav on Jul 3, 2019
I mr. Channaboina rakesh yadav used andhra bank atm card in a shop on 9 may 2019 but the debit card transaction declined and after that i paid the money in cash. But the issue is money is debited from my account after i went to andhra bank branch said u will get money with in 15 working days. Till now i did't get my money back.
I request a refund my amount please....
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — transaction declined by atm but amount deducted from my andhra bank account [Resolved]

 johnny mohan on Jul 2, 2019
Hi i am johnny mohan my andhra bank account no is [protected] branch sector 10 dwarka new delhi on 28th of june at around 12:00 pm at dinpur goyala road axis bank atm but it shows not able to disperse cash and after some time when i checked my andhra bank application tez app it shows your account was debited from 4500 rs. So please do the needful to keep faith on andhra bank as always....
Complaint comments  Read comments [2]Complaint category Banks

Andhra Bank — atm related (atm transaction declined )

 suresh bhabha on Jul 1, 2019
On dated 11.06.2019 i was trying to withdraw amount worth rupees 15000.00 at andhra bank, kachiguda branch atm with transaction id no s[protected]. But amount did not come from atm, but deducted from my a/c no:[protected] and on the same day i tried to withdraw amount worth rupees 10000.00 at andhra bank, vidyanagar branch atm amount came from the atm, again tried withdraw rupees 15000.00 there was message limit crossed for the day. I got message of two withdrawals on my mobile only one transaction was successful and the other transaction was declined at andhra bank, kachiguda branch.
Complaint comments  Read comments Complaint category Other

Andhra Bank — atm transaction error

 chirurao on Jul 1, 2019
Sir,
I have done transaction of withdrawing of rs.2000/- vide reference noatm. Txn # s55768481 on 30.06.2019, the transaction cancelled message displayed on screen and amount not disbursed. The amount is deducted from my account, till now i have not received the amount back. Kindly solve the issue at the earliest. My account no [protected].

Thanking you sir,
B chiranjeevi rao
S/b ac no [protected]...
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — refund issue with my bank

 A.Gowthami Reddy on Jun 29, 2019
The month of june 19th 2019 i've cancelled a bus ticket. Regarding that 590/- has to be refunded to my andhra bank debit card. When i consulted phonepe customer care they told me that already transaction has done from their end they provided me the arn/rrn number:17203019172924866889639. When i called to andhra bank customer care they told me that they can't do anything with that transaction refund, have to ask either phonepe nor abhibus itself....
Complaint comments  Read comments Complaint category Banks

Andhra Bank — revert money 20, 000 rs inr from my wife andhra bank to my sbi a/c. remitter bank

 M g rajendra prasad on Jun 29, 2019
Respected sir/madam,

Unfortunately my friend bodla krishna mohan from usa deposited 20, 000 inr money into my wife andhra bank a/c instead of my sbi a/c. Due to some problem my wife now not here not in touch with me please. My wife given long time back her andhra bank atm also but i forgot pin no also & atm card also expired..

Due to some very serious problem i need money asap kindly do the needful.

Kindly revert money 20, 000 rs inr from my wife andhra bank to my sbi a/c.
Remitter bank to do the needful.

My wife a/c andhra bank,...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — amount deducted from my andhra bank account but not received through atm [Resolved]

 johnny mohan on Jun 29, 2019
Hi i am johnny mohan my andhra bank account no is [protected] branch sector 10 dwarka new delhi on 28th of june 2019 i have transferred rs.5000 through my paytm to my andhra bank account but when i went to axis bank atm at dindarpur goyala road but it shows not able to disperse cash and then i went punjab & sind bank atm but it shows your atm card has been blocked contact your branch and then i went to punjab national bank it shows no fund available but after this all trouble my account was deducted from rs.4500 but i have not received any money from any atm so please do the needful to keep...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — irctc refund

 pratap14 on Jun 25, 2019
Sir

IRCTC refunded Rs. 740 against cancellation of ticket on 5 jun 2019 and today its 25 Jun 2019, but i did not got any refund into my account.

The details of refund are

BANK RFND TXN ID: [protected]
SETTLEMENT ID: [protected]
REFUND DATE: 05-JUN-2019

I also attached a screenshot of above details:

Please refund my money.

Thank you...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — amount debited twice

 Bharath gowravan on Jun 20, 2019
Amount was debited 2 times for the same amount the same day, but the transaction was made only once. It's been one month and I have called the customer service department 6 times and they tell the amount will be credited today tomorrow and repeat the same thing. Even spoke to the higher person and still get the same reply. The amount is not returned yet. This is very frustrating....
Complaint comments  Read comments Complaint category Banks

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