Andhra Bank Customer Care
Andhra Bank
Customer satisfaction rating: 71%
Submit a Complaint
1176
COMPLAINTS

Andhra Bank Customer Care

Andhra Bank

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Address
5-9-11, Saifabad
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500004

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 425 2910  [ATM issues]
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1800 425 4059  [Credit Card issues]
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1800 425 7701  [Pension issues]
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Phone:
Phone:
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+91 40 2312 2703  [ATM issues]
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+91 40 2312 2693  [ATM issues]
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+91 22 2216 1075  [IIB Mumbai]
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+91 40 2323 3004  [NRI Cell Head]
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+91 40 2323 4036  [NRI Cell Head]
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+91 40 2342 1286  [NRI Hyderabad]
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+91 22 2216 8053  [IIB Mumbai]
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+91 22 2623 3338  [NRI Mumbai]
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+91 11 2616 7590  [NRI New Delhi]
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+91 40 2468 3222  [Credit Card issues]
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+91 40 2325 2379  [NRI Cell Head]
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+91 40 2468 3219  [Credit Card issues]
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Additional info
P Suryanarayana Murthy
Asst. General Manager, Andhra Bank, Customer Service Department, Head Office, Dr. Pattabhi Bhavan, 5-9-11, Saifabad, Hyderabad 500004
+91 40 2329 7899

Sri M N Sudhakar
General Manager, Nodal Officer for Customer Service, Andhra Bank, Head Office, 5-9-11, Saifabad, Hyderabad City 500004, Telangana
+91 40 2321 0234

Sri P Raja Reddy
Chief Customer Service Officer, Andhra Bank, Head Office, 5-9-11, Saifabad, Hyderabad City 500004, Telangana
View More Information...

Customer satisfaction rating
71%
Complaints
1176
Pending
0
Resolved
833
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Andhra Bank related photos (195)

Andhra Bank Complaints & Reviews

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Andhra Bank — cash not dispensed but amount deducted from account [Resolved]

 shrey sinha on Jan 2, 2019
2/1/2019 - andhra bank atm - hsr layout, 27th main road, bangalore

Tried to withdraw rs. 5000 from the andhra bank atm on 27th main in hsr layout sector 1. The atm did not dispense the cash but amount has been deducted from the account. Please credit the amount back into the account at the earliest.

Transaction id:[protected]
Atm id: w1140004

Please contact shrey. [email protected] for any other details....
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — internet banking andhra [Resolved]

 Anjana Singh03 on Jan 2, 2019
[USERFG0011] [100205] The active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime..
Information message[100205] The active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime..

[USERFG0011] [100205] The active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime..
Information message[100205] The active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime..
Complaint comments  Read comments Complaint category Banks

Andhra Bank — amount debited from account through atm and didn't receive amount [Resolved]

 Prithvi raj5113 on Jan 1, 2019
I am prithvi raj. J holder of savings account in andhra bank at masab tank branch.. I have withdrawn 10000/- at bakaram branch andhra bank atm on 29-dec2018 but i did not receive amount but it has been deducted from my account as i visited bank i asked over there they said it will be refunded back within 24hrs so as it is refunded i visited bank n they said to talk to customer care so from past 2 days i tried to call customer care but it always says busy so how can i get my amount get back n on the same day i have withdrawn 40000/- from the same atm on that day my total transaction was 50000/- through...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — for over transactions [Resolved]

 Confirmation code on Dec 29, 2018
Dear sir,
I was sent money by scratch machine. I was got the message two times of amount deduction but received peoples are said like i am not got the amount it getting canceled. But i got times deduction please provide my amount to return to my account
A/c no: [protected]
Name: nadigadda murali krishna

28/12/2018
Tid:ts026939
Amount:204
Ch name:cjst12303060
Stan:030635...
Complaint comments  Read comments Complaint category Public Transportation

Andhra Bank — cheque not clear [Resolved]

 [email protected] on Dec 28, 2018
Sir maine apne account jo ki monish azam khan ke naam se hai misrikh brench me hai andhra bank me hai jispe maine 01/12/2018 ko cheque lagaya tha jo ki aaj 28/12/2018 aaj tak clear nhi ho payi hai mere dora puchne par bank se koyi jawab nhi diya ja raha hai aap se anuroodh hai ki meri cheque ko clear karane ki krapa kare. Jo ki cheque yes bank ki hai....
Complaint comments  Read comments Complaint category Employees

Andhra Bank — money was drawn by hacking atm [Resolved]

 Jhansi Krishna on Dec 27, 2018
In my bank account 3000rs were cutted without our interfere it mean no OTP sent to our mobile without ATM card within 1 week money is drawn without knowing us what to do is anyone hacked bank account or what?please help us and there is no details of the person who transacted money so please kindly help us to recover our money to us please help us what and how to do?...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — chip debit card [Resolved]

 KASHIF TANZIL on Dec 27, 2018
My father is a retired employee, his pension is credited in andhra bank account. Recently, we received message saying, replace your non-chip based debit card with debit card. My father is paralysed with a leg and hand and is unable to walk. I requested for debit card but andhra bank employees are not responding properly

Andhra bank
Hindu college campus,
Guntur,
Andhra pradesh....
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — money has been charged for no reason [Resolved]

 Archanajanani on Dec 22, 2018
This is the second time where my money is deducted. Please return as early as possible.
Rs. 118.00 is debited in ac xx9056 on[protected].ac balance is rs. 783.89.
Rs. 118.00 is debited in a/c xx9056 on[protected] towards min. Bal charges. A/c balance is rs. 647.89.
These are the messages of deduction which i got.. Can u please return the amount as soon as possible....
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — internet banking not working [Resolved]

 deepak_upreti on Dec 11, 2018
I am unable to use my internet banking facility of andhra bank as after login it says that the client id doesn't not exist. I am unable to even check my balance and make any payment:

Below is the message that is displayed after i log in:

"the active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime."

I have submitted the complaint to andhra bank but issue is still unresolved....
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — i have credit limit of 32621, but the card refused to pay 29925 to make my trip payment on 11-12-2018. why [Resolved]

 creditramji on Dec 11, 2018
I am n. Josephraj. My cc no.[protected], i have a limit of 25000 as i want to buy some flight ticket, i had added some more amount and kept my credit limit as 32 621. By 11 dec morning before 10 am. When i had purchased a flight ticket with 29 925 to make my trip, my card is declined twice. Why. Pl give me the reasons.
My cell [protected]
Mail id:[email protected]
Thank you
N. Josephraj...
Complaint comments  Read comments [4]Complaint category Airlines

Andhra Bank — misbehaving employee and gatekeeper [Resolved]

 hdbj on Dec 10, 2018
I am from Agra, it is the issue of Sadar bazar Agra up branch 282001, today we had to go to the marriage so we need the some jewellery so we had to go to the bank for operating the locker for that jewellery.but due to some unavoidable reason, we reached at around 4:05 pm, the gate was locked and one of the family is also standing over there, we requested to the gate keeper to open the door but he denied to open the door, but the family which also standing over there she phoned some one and the gate keeper had opened the gate and he stopped us to enter and that family entered and operated the locker,...
Complaint comments  Read comments [4]Complaint category Banks

Andhrabank — poor sanitation sri ram school road nanakramguda

 V s seshagiri rao on Dec 9, 2018
Sir. Kindly visit the road leading to sri ram school from nanakramguda main road. Heavy garbage and all sorts of waste are thrown on road side. Pigs are residing there. Both sides of road unauthorised occupations and constructions are there. Because of pigs and garbage foul smell coming and unable to walk on the road. Kindly direct the safai karmachari dept to get it cleaned. Otherwise deceases will spread in that area.
With regards...
Complaint comments  Read comments [3]Complaint category Government Organizations

Andhra Bank — timed out while withdraw from atm but amount deducted [Resolved]

 Kannan Kaliyappan on Dec 9, 2018
I used kurumbapalayam andhra atm to withdraw rs.300 on 08/12/2018.. Amount got detected and it shows timed out error after a long time.. Till now amount is not revoked to account. Request to take action to revoke my money.
Atm place : kurumbapalayam, coimbatore
Near by : indian oil petrol bunk
Cash with drawn : 300
Error : timed out
Time : around 9:32 am...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — money deducted from account but cash not dispensed by atm [Resolved]

 Vineeth911 on Dec 7, 2018
This is so far the worst bank in india i think this bank should be banned by the court,, they steal money from you and make you wait for so long.. The real question is where is the money gone? Who uses the money that is struck like this? I tried to withdraw money from my atm card money is deducted but cash isn't dispensed on 6 dec 2018, i need my money back asap

Acc no [protected]
B babu sandeep reddy...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — cash not received at atm but debited in my account [Resolved]

 Kalle Mounika on Dec 7, 2018
Sir,
Myself mounika,
Yesterday[protected] i have not received cash at atm but debited in my account
Amount rs 15000
This money is my saving now iam in need of urgent cash
Sir, please verify and credit my account as soon as possible
Atm no s1anhd23 tran no 3948 remark unable to process tran nk 689 atm no s1anhy91...
Complaint comments  Read comments [3]Complaint category Banks

Andhra Bank — misuse of my debit card and no action from bank end [Resolved]

 Seethalalshmi on Dec 1, 2018
I p seethalalshmi w/o late m n manjunathan aged 62yrs would like to bring to your notice regarding my debit card misused by someone for online shopping (1/02/2017&04/02/2017) multiple transactions for an amount of 46744.24/-. A detailed complaint has been lodged at cyberbad, banking ombudsman and andhra bank too. I have not received any action towards it. Request you to help me in getting my money back.

Thanking you
Yours sincerely
Seethalalshmi p...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — deposit unsuccessful [Resolved]

 Nagaraj Reddy on Nov 25, 2018
Hi team,

I have deposited 100000 rs in machine number h2063101 on 23/11/2018 time 15:01:21 but due to hardware issue hasn't given count and beneficiary hasn't received amount and machine said that is unsuccessful transaction and amount did not come outside, and it shows directly hardware issue i have slip which has a deposit unsuccessful transaction.

Please call for additional assistance.
[protected]

Request you to kindly help on this.

Thank you,
Nagaraj reddy
[protected]...
Complaint comments  Read comments Complaint category Work at Home, Part Time Jobs

Andhra Bank — credit payment not received regarding [Resolved]

 babuka on Nov 22, 2018
I made payment of rs/6000 fur the month credit card payment through billdesk on17th late night or 18th morning 12 midnight amount has debited from my bank account but it has not been reflected in the credit card paymernts of my andhra bank til; today please do the needful
Every month i make my payment through bill desk for the full amount or more according to my expenditure every month after 5 days i will get acknowledgement this time i didnt receive any im worried whether the payment is prpoperly recd or not please see that im not put tu any fine or interest as im regular customer for more...
Complaint comments  Read comments [3]Complaint category Credit Cards

Andhra Bank — not providing a good service to the public [Resolved]

 rashmi rajan on Nov 18, 2018
I wanted to open an account in andra bank witch is a main branch of doddakannalli pin is 560035 which is near to the petrol station, and after opening an account they ask me to come and collect the cheque book and a pass book, i went after 15 long days still my cheque book was not ready wen i ask for it the were started giving silly reasons, first of all know one knows a basic lavel of english, to speak or handle a customer and they even argue with a customer to maintain the balance.....
Complaint comments  Read comments [3]Complaint category Banks

Andhra Bank — cannot use net banking and my transactions are declining by the bank [Resolved]

 Ceeyou Again on Nov 15, 2018
Iam not getting any help from past one month even visited bank and nobody could resolve the net banking error I get when I create a new personal account. Now I'm not able to purchase anything from Online e commerce website as bank is declining my transactions, great service bank is providing. Literally no help from Customer care and ATM helpline number will always be busy when called....
Complaint comments  Read comments [2]Complaint category Banks

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