Andhra Bank Customer Care
Andhra Bank
Customer satisfaction rating: 71%
Submit a Complaint
1175
COMPLAINTS

Andhra Bank Customer Care

Andhra Bank

TwitterFacebookLinkedInYoutube
Address
5-9-11, Saifabad
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500004

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 425 2910  [ATM issues]
up
756
down
308
1800 425 4059  [Credit Card issues]
up
125
down
73
1800 425 7701  [Pension issues]
up
85
down
55

Phone:
Phone:
up
554
down
170
+91 40 2312 2703  [ATM issues]
up
554
down
170
up
172
down
55
+91 40 2312 2693  [ATM issues]
up
172
down
55
up
86
down
37
up
18
down
11
+91 22 2216 1075  [IIB Mumbai]
up
8
down
7
+91 40 2323 3004  [NRI Cell Head]
up
15
down
15
+91 40 2323 4036  [NRI Cell Head]
up
3
down
5
+91 40 2342 1286  [NRI Hyderabad]
up
23
down
25
+91 22 2216 8053  [IIB Mumbai]
up
7
down
10
+91 22 2623 3338  [NRI Mumbai]
up
1
down
4
+91 11 2616 7590  [NRI New Delhi]
up
9
down
12
+91 40 2468 3222  [Credit Card issues]
up
5
down
8
+91 40 2325 2379  [NRI Cell Head]
up
0
down
3
+91 40 2468 3219  [Credit Card issues]
up
4
down
8

Additional info
P Suryanarayana Murthy
Asst. General Manager, Andhra Bank, Customer Service Department, Head Office, Dr. Pattabhi Bhavan, 5-9-11, Saifabad, Hyderabad 500004
+91 40 2329 7899

Sri M N Sudhakar
General Manager, Nodal Officer for Customer Service, Andhra Bank, Head Office, 5-9-11, Saifabad, Hyderabad City 500004, Telangana
+91 40 2321 0234

Sri P Raja Reddy
Chief Customer Service Officer, Andhra Bank, Head Office, 5-9-11, Saifabad, Hyderabad City 500004, Telangana
View More Information...

Customer satisfaction rating
71%
Complaints
1175
Pending
0
Resolved
833
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Andhra Bank related photos (194)

Andhra Bank Complaints & Reviews

Sort by:

Andhra Bank — about my father death claim [Resolved]

 Mamatha Narra on Nov 14, 2018
I cleared my father gold loan (Diseased) in andhra bank and applied for a claim, from the past 6months, no one is responding from bank side. I filed a complaint to head office guntur also. They suggested some modifications to my application and send back to me. I recorrect those mistakes and sent once again for claim process, till now no response from bank, please resolve my problem....
Complaint comments  Read comments [6]Complaint category Loans

Andhra Bank — failed online transaction refund [Resolved]

 Pavitra Durai on Nov 13, 2018
Online failed transaction amount of Rs.13600 has not been refunded even after multiple attempts to contact the bank manager.. Bank is stating that the merchant bank has denied their request and it will take another 35 business days. Its a huge loss from my end. This will have to be resolved asap. We have already waited for 20days. The customer service noticed that the request was rejected by the merchant banker only after i escalated the issue. This is highly irresponsible activity towards customer's money. A huge amount not being accounted for over 20days is not a good sign for a bank....
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — money deducted on failed transaction

 Vineela Munagala on Nov 13, 2018
I have used my Andhra bank atm card at SBI atm for money withdraw on 1_11_2018 at 6:49 pm. My transaction was cancelled but money was deducted from my account. I think it will be reversed to my account within a week. Since it was two weeks also, I didn't received my back back to my account. What to do. Please see my request and credit back my money back to my account as soon as possible....
Complaint comments  Read comments [2]Complaint category Banks

Andhra Bank — false transaction from my debit card [Resolved]

 Kashishasknani77 on Nov 11, 2018
Please see to this my money is deducted from my andhra bank account number without my information someone linked my card with upi online banking called me an asked for debit card no an cvv. As they sais it it urgent an have to give them information or bank will block my account as it is nt adhara linked. So i did that an give them. False transaction done from my account my 32000rs got deducted. Plz help me and see my problem as urgent...
Complaint comments  Read comments [2]Complaint category Credit Cards

Andhra Bank — false transaction [Resolved]

 Kashishasknani77 on Nov 11, 2018
Someone has done false transaction from my card i have not used my card and get massage of transactions done from my account in andhra bank
Please see this as my money got deducted from my account a fraud call took my information saying it is from andhra bank an it is very urgent or they will block my account so i shared my card number to them. As they say they will activate my card today an i ll b able to withdraw money tomorrow...
Complaint comments  Read comments [1]Complaint category Credit Cards

Andhra Bank — unblinking the credit card [Resolved]

 Priyanka_myth on Nov 11, 2018
Hello, i swiped my card at a store few hours back. First the card has been declined, when the store swiped the card again the amount was cut. But i got three messages
1. The amount has been cut (The amount was actually cut)
2. The card has been declined (Shows the amount after paying bill at the store)
3. The amount has been cut. (The amount has cut again here)
I sent a message to the number provided by andhra bank.
And they have blocked my card from further transactions.
Can you please unblock my card (Card number ([protected])...
Complaint comments  Read comments Complaint category Credit Cards

Andhra Bank — andhra bank agriculture crop loan [Resolved]

 malapati hanuma reddy on Nov 10, 2018
Dear sir,

I am a native of thatiparthi village, podalakur mandal and nellore dt (Ap).
I have 1b adangal and pattadar passbook on my name and i approached the andhra bank manager podalakur. I submitted the application along with 2 aadhar, voter id and pan card xerox copies and thumb impression also marked. All these things happened on 2nd nov and still not opening the account. The manager says i cant promise but i can try.
Can you please check and do the needful.

Regards,
Hanuma reddy,
[protected]...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — re-issuing of atm card,but the amount was deducted [Resolved]

 mudam satheesh on Nov 9, 2018
According to the bank, atm cards are re-issuing... With free of cost.. But the card amount deducted from my account... I got a message from andhra bank issuing the chip atm cards with free of cost... But the bank deducting the amount from account.....
(First you understand the problem... Dont say the matter is too short... Add little more... What to add... Ial not writings a film story... It is the problem of money...)
If you can solve it or not......
Complaint comments  Read comments [2]Complaint category Banks

Andhra Bank — manager is not accepting a cheque which is, given by government and he is speaking rude if we ask reasons [Resolved]

 Rana Pratap Paleti on Nov 6, 2018
Respected sir,
This is rajini, when i was a child i joined in a icds (Integrated child development service) it's a government scheme every year i got some amount though that schemes from my childhood on wards, as per scheme rules i got my final amount of money from the icds project director through cheque, today i went to andhra bank guntakal to draw that amount, but manger is not accepting that cheque, from so many years on ward i am withdrawing amount with out any problem in the same bank, but this time this manager is asking so many questions and talking very rude with me and my father,...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — it was suppose to be close account june 2019, still showing balance rs:3, 39, 207/- (three lac thirty nine thousand and two hundred seven). [Resolved]

 malikireddy on Nov 6, 2018
Dear sir,

Thank you very much your prompt action.
I am surprising to see your you interest rate was increased from 8.25% to 11.75% without intimation you are charging higher interest. You are suppose to unto date intimation. I didn't got even single intimation till now about interest rates increased 8.25 to 11.75%. No bank is charging this much of interest on house loan. Our noonpalli banch manager was made round figure my emi from rs 5825/- to 6000/-. I am paying ever month 6000 (Six thousand only) continuously, which was deducting my saving account as per my instruction...
Complaint comments  Read comments [1]Complaint category Loans

Andhra Bank — deposit [Resolved]

 Sharath Velishala on Nov 6, 2018
Sir. I deposited 4800 rupees in cdm on.
[protected] time : 10.12 pm. It given 1300 note back and suddenly it displayed as hardware error. Till now amount was not credited to my account. I want my money back. Please solve my problem. How to solve this problem, guys please give reply how to overcome this type of problems?? Thank you.. Please respond to my message....
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — debit card blocked due to non aadhar linkage [Resolved]

 hrituss on Nov 1, 2018
Dear sir,

Besides my own account, many saving accounts have been blocked due to aadhar non linkage. Now in-spite of court ruling more than a month ago these accounts are not unblocked.

I request you to unblock all accounts blocked for aadhar non linkage giving due respect to court judgement as well the rights of customers. Why is it that you can block all accounts immediately but every one has to approach you individually begging you to unblock. Now that court has given a final judgement please respect rights of the customers and unblock all deactivated accounts.
Complaint comments  Read comments [2]Complaint category Banks

Andhra Bank — subsidy amount in bank [Resolved]

 Rohini Piduru on Oct 26, 2018
My Name Is Piduru Rohini. Iam Not Receiving Subisidy Amount .Andhra Bank A/C:[protected] IFSC ANDB0000384 Nellore Main Branch. My aadhar No[protected] Is Linked My Bank Aadhaar Mapping
Aadhaar Number :
xxxxxxxx0800
Bank Linking Status :
Inactive
Bank Linking Date :
[protected]
Bank Name :
STATE BANK OF INDIA. I Dont Have An A/C In SBI...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — to credit back my amount which got struck in cash machine due to hardware error [Resolved]

 Goli Ravinder on Oct 26, 2018
My a/c no. [protected]. Today[protected] i have deposited rs.6500/- at 5:20 pm. The machine has taken money and displayed as hardware error. The money is not credited in my account. The slip displayed as "sorry, your transaction is unsuccessful to a/c [protected], please contact your branch manager". I immediately submitted a letter in writing. Now i kindly request you to credit my money i. E rs.6500/- back to my account...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — one time password [Resolved]

 only2pvrk on Oct 26, 2018
Respected Sir,
i am PVRK Prasad, having an account in andhra bank, Srinivasam Branch, Tirupati since 2010, I amn't receiving One Time Password to my register mobile to Reset internet banking password. I am already spoken with Andhra Bank customer care number, still I am unable to get response from them.

I am receiving messages bank whenever cash deposited/withdrawal.
But I amn't receiving One Time Password to my register Mobile number.

My internet banking user id: 33513400

My email id: [email protected]

Phone No : [protected]...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — related to amount detected [Resolved]

 Shanmukha bodapati on Oct 25, 2018
Hi.
My name is shanmukha.
My account no:[protected]
I have done transaction
Thorough "phone pe" on
14/10/2018 at 10:28pm
With transaction (Id: p1810142238558958823038) is failed but money was debited from my account. Till now i can't get refund of rs.674. It alredy 9 days completed. Please refund my money to my account. But in phonepe showing kindly contact to your bank authorities....
Complaint comments  Read comments Complaint category Other

Andhra Bank — andhra bank money debited but not transferred to other bank [Resolved]

 Sachinkumarverma4 on Oct 24, 2018
I have an account in andhra bank (Account no:[protected]) i had done transactions on 12/10/2018 to banggood.com through andhra debit rupay card, so due to technical failure the transactions was failed but money debited from my andhra bank account (Transaction amount is 1608 rs.)
I talked to customer care service but they are saying wait wait and wait
I have no idea what to do, so i request you please resolve my issue
I am already filed a complaint on toll-free number [protected]
Complaint no. Is (Ab[protected])
Date is 12/10/2018
Transaction no. (Postxn/rupayrazorpay/...
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — wrong debit transaction on my account [Resolved]

 narayanareddyvv on Oct 19, 2018
Ref: a/ no.[protected] of
V v narayana reddy.
On[protected] an amount of rs.1000/- debited from my a/c without my knowledge by debit card. And i have not received any otp also.
We have not done any transaction on the day.
Hence, please verify my account transaction. Please credit the above amount immediately.

Regards
V v narayana reddy...
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — cash deposited in cash deposit machine but not credited in my account [Resolved]

 Sasi Kiran ayinampudi on Oct 15, 2018
Sir, i have deposited an amount of rs60, 000/- (Sixty thousand rupees), in the cash deposit machine of andhra bank (Sanjeev nagar branch) ushamullapudi, ifsc:andb0001260. The amount was taken inside the machine and on the screen it showed that the transaction was declined.
A/c no-*5558
Atm id-y2491101
Time :10:20-10:40 a. M
Date[protected]
Please check over the issue and refund my money....
Complaint comments  Read comments Complaint category Banks

Andhra Bank — transaction cancelled but amount deducted from my account [Resolved]

 Sireesha.O on Oct 13, 2018
Sir, iam sireesha. O on 13/10/2018, at 11:35 am, i try to withdraw amount of 600 rupees, transaction was cancelled but amount was deducted from my account of 600 rupees. At chinthal basti, from andhra bank atm, khairathabad, 500004.

Please kindly deposit my amount of 600 ripees to my account.

Your's faithfully
Sireesha. O...
Complaint comments  Read comments [2]Complaint category Banks

Recently Discussed

(1 minutes ago)
Yatra Online / Yatratrip.in
my holiday tour barbad kar diya
(2 minutes ago)
Eureka Forbes
no resolution of complaint no. 2012652505 yet.
(3 minutes ago)
Yatra Online / Yatratrip.in
cancellation charges
(5 minutes ago)
Yatra Online / Yatratrip.in
my trip spoiled
(5 minutes ago)
OYO Rooms
complaining about oyo service.

Featured Complaints