Andhra Bank Customer Care
Andhra Bank
Customer satisfaction rating: 66%
Submit a Complaint
1277
COMPLAINTS

Andhra Bank Customer Care

Andhra Bank

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Address
5-9-11, Saifabad
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500004

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 425 2910  [ATM issues]
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1800 425 4059  [Credit Card issues]
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1800 425 7701  [Pension issues]
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Phone:
Phone:
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+91 40 2312 2703  [ATM issues]
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+91 40 2312 2693  [ATM issues]
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+91 40 2323 3004  [NRI Cell Head]
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+91 22 2216 1075  [IIB Mumbai]
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+91 40 2342 1286  [NRI Hyderabad]
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+91 40 2323 4036  [NRI Cell Head]
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+91 22 2623 3338  [NRI Mumbai]
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+91 11 2616 7590  [NRI New Delhi]
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+91 40 2468 3222  [Credit Card issues]
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+91 40 2325 2379  [NRI Cell Head]
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+91 40 2468 3219  [Credit Card issues]
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+91 22 2216 8053  [IIB Mumbai]
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Additional info
P Suryanarayana Murthy
Asst. General Manager, Andhra Bank, Customer Service Department, Head Office, Dr. Pattabhi Bhavan, 5-9-11, Saifabad, Hyderabad 500004
+91 40 2329 7899

Sri M N Sudhakar
General Manager, Nodal Officer for Customer Service, Andhra Bank, Head Office, 5-9-11, Saifabad, Hyderabad City 500004, Telangana
+91 40 2321 0234

Sri P Raja Reddy
Chief Customer Service Officer, Andhra Bank, Head Office, 5-9-11, Saifabad, Hyderabad City 500004, Telangana
View More Information...

Customer satisfaction rating
66%
Complaints
1277
Pending
0
Resolved
843
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Andhra Bank related photos (226)

Andhra Bank Complaints & Reviews

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Andhra Bank — amount debited twice

 Bharath gowravan on Jun 20, 2019
Amount was debited 2 times for the same amount the same day, but the transaction was made only once. It's been one month and I have called the customer service department 6 times and they tell the amount will be credited today tomorrow and repeat the same thing. Even spoke to the higher person and still get the same reply. The amount is not returned yet. This is very frustrating....
Complaint comments  Read comments Complaint category Banks

Andhra Bank — amount transition

 Sabu.7 on Jun 18, 2019
I done with debit card by linking with Andhra Bank account.please help me in this problem and please let me money back.if any requirement please call to me for this no:[protected].
While payment is done it gave me a msg to wait for few minutes for accepting payment.But money cutted for two times totally 2189, was cutted from my account where the bill is 1091/-...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — wrong account transfer amount andhra bank

 DURGA PRASAD R on Jun 15, 2019
Andhra Bank — transferred money to a wrong account
[protected] instead of [protected] Durga prasad rega on May 31, 2019
Submit a Complaint

Transaction value -1500
Transaction date -31May 2019
I have tranfered an amount of 1500 to a wrong account through phone pe. Please try to refund the money back. I have already raised a co
mplaint to phone pe.
They replied that the phonepe is not supported this is the issue between the banks.
Please help me out of this. Thank you transaction id P1905302307524691870723...
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — amount debited but transaction failed in atm

 Naresh koguru on Jun 14, 2019
Sir,
I have made a transaction in Andhra bank ATM with my IDBI debit card. I tried to withdraw 10000, but transaction failed. Money debited from my account. Please do the needful.

ATM ID:N0013003
Dt: 14/06/2019
Time: 19:19
ATM Address: ANANTAPUR, OLD TOWN, AP

RECORD NO: 3451

Thank you....
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — ghpl policy ba32200

 gcrao10 on Jun 13, 2019
I am g v chalapathi rao having ghpl policy BA32200 from andhra bank nadergul branch but without informing to the customers related to raise in premium and without giving sufficient time for change of plan if they are intd and sending the msg indicating that your premium was changed from 13000 to 40000 is objectionable why ghpl or andhra bank had not informed priorly why the concerned bank has given any option for change of plan this type unilateral decissions took by any organization is not fair so i am requesting concerned authorities to look in to this matter

chalapathi rao
Complaint comments  Read comments [2]Complaint category Insurance

Andhra Bank — imps failed transaction

 pramod kumar undrakonda on Jun 13, 2019
I am UNDRAKONDA VENKATESWARA RAO, a customer of Andhra bank bearing account number:-[protected]. On 11/06/2019 I made a transaction to pay my sons college fees of RS.33, 670.00. But I was directed to page showing the transaction was failed .I did not even get a message regarding the debit of that amount. The details of the transaction are as follows

11/06/2019 IB/PAYU/65019/[protected] -33, 670.00.
The due date to pay the college fee is 15/06/2019 .
there are two more days remaining to pay it.

My registered Email ID is [protected]@gmail.com and phNo;-...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — transaction failure - but no refund

 Aditya Mullety on Jun 10, 2019
I once booked my train ticket through "Goibibo" app. My money was deducted but my booking was not confirmed. I asked for the goibibo to refund my money. They said they completed their refund process. And said that bank should refund your money. It's been 4 days from[protected] to[protected]. But my refund from bank was not completed. Please clear my problem as soon as possible....
Complaint comments  Read comments Complaint category Railways

Andhra Bank — showing extra deduction of rs. 10,000/- from my account..

 ali amber on Jun 10, 2019
Respected sir,

From my account they are showing deduction of 40, 000 rupees in four terms in one-day. There are limitation of 3 transactions per day and the amount should not exceed more than 25000 rupees. How should I access 4 transactions and 40000 . Please resolve this...

Please check attached photo... Date 29/04/2019...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — rude behavior of manager andhra bank alwar

 anil sardana on Jun 9, 2019
I am a Doctor having own hospital having
Current &savings account in Your bank.
The behavior of manager Of This branch is rude &fail to satisfy the customer. I request u to take appropriate action against him I have asked him that I want to purchase instruments for my hospital but every time he was not willing to work if this is the behavior than I will shift all my account from this branch...
Complaint comments  Read comments Complaint category Loans

Andhra Bank — arogyadaan policy premium regarding.

 Murugesan62 on Jun 8, 2019
I have an Arogyadaan health Insurance policy for me and my wife for Rs. 5 lakhs.The policy is taken through Andhra bank, where we have a savings bank account. The policy is taken more than 20 years back and we have been paying the premium regularly for the last 20years. At the beginning the premium was around Rs 5000 per annum. I have paid around Rs13, 000 as premium for the insured amount 0f 8 lakhs including super top up of Rs 3 lakhs. I have just received a message on 6th june saying the premium has bees increased to Rs 53, 918/. The polcy expires on 8th June. Is it fair to increase the premium...
Complaint comments  Read comments Complaint category Insurance

Andhra Bank — complaint about new pin generation

 chowdaiah korlapati on May 30, 2019
Good evening, my previous atm card was blocked due to loss of my pin so I am applied now atm it came from post.But pin not came. when I call to customer service they told some process but when I go to atm and continue that process but 6 digit password is not generate to my mobile number and it will automatically cancelled the process so please consider my request as soon as possible to rectify the problem reply the solution thank you....
Complaint comments  Read comments Complaint category Banks

Andhra Bank — inps transaction status - suspect

 Jyotsna p on May 26, 2019
Hi all,
I made an imps transaction from my andhra bank account to sbi. I initiated transaction of 11000 due to urgent requirement. Its been 24 hours, the money got debited from my account but still not credited to the destined account holder. I could see the transaction status as suspect. Please can anyone assist in this issue. I am worried about whether the money will be refunded or not...
Complaint comments  Read comments [2]Complaint category Banks

Andhra Bank — mini statement

 Teshvitha on May 25, 2019
Could not get the mini statement of the account in both mobile app and net banking. Error transaction not allowed to customer and account doesn't exist.
Recently changed to chip based debit card and this issue started after changing card.
Recently rs 280 is debited from my account and i dont know how and why. I need my account statement. Is the issue due to change of debit card....
Complaint comments  Read comments [2]Complaint category Banks

Andhra Bank — amount revert

 Vennam Sandeep Reddy on May 21, 2019
I have recently withdraw 10, 000 from sbi atm uppal. The amount was deducted from my andhra bank but i haven't got amount in my hand, screen displayed an error like "unable to dispense". Kindly anyone follow up me with this issue. I want to know how many days it takes to revert back amount to my account. I have raised a complaint on the same day with andhra bank complaint service[protected]. Case id - ab[protected]....
Complaint comments  Read comments [2]Complaint category Banks

Andhra Bank — tds deducted by andhra bank civil court gorakhpur

 Hanuman prajapati on May 20, 2019
Good afternoon,
Please be informed, hanuman, andhra bank account number. [protected]
Located in civil court kachahari gorkhpur
Branch has been deducted tds fy 2018_19 but branch has not been issued form 16 a and deduction money i didn’t get back in my account. I ask to the andhra bank employees he didn’t help,
Whilei i open account i provide pan card and all necessary documents still i don’t know why andhra bank did not return money..
Follow my email i'd
[protected]@gmail.com...
Complaint comments  Read comments [3]Complaint category Tax Services

Andhra Bank — regarding unlocking my card

 Reshuu on May 19, 2019
I'm y. Reshmitha having an account in andhra bank, tiruchanoor branch
My a/c no: [protected] and my registered cell no: [protected]
While paying some amounts through online due to some mistake my rupey card was blocked today
The message says :

For security reasons your purchase has been prevented from being processed due to repeated entry of incorredt details. Your card has been blocked for further use at rupey merchants.

Hence i request you to kindly solve the problem at the earlist as i have to do transaction at the earliest.

Regards,...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — documents not delivered

 sreedhar0246 on May 19, 2019
Hi,

Good morning sir,

Myself sent documents from kanakapura to hyderabad on this month 8/5/2019.

Please find the attached images for dockect no knk2076212.

Still not yet received my documents at my company place pashamylaram (Vega conveyors & automation ltd) hyderabad. Patancheru professional courier contact details not working, no proper response. I called many times kanakapura professional courier person, he told ask hyderabad local professional courier. Almost 11 days completed still my shipment not received at my company, thia is...
Complaint comments  Read comments Complaint category Business & Finances

Andhra Bank — negligence and rude behavior of bank staff

 Dr-Avinash Singh on May 18, 2019
It’s me avinash kumar. My account number is
[protected]. I am a medical student pursuing mbbs abroad. Somehow my account was opened and i requested to give me a visa atm card they told me cars will be sent to your house with 1 month. I waited but nothing happened so, i visited branch there i come to know they forgot to dispatch so i requested the manager to give me card now because three days later i have flight and i will not be able to come back india within one year so they gave me a dummy rupey card and now its going to approx one year and still my card is not activated....
Complaint comments  Read comments Complaint category Banks

Andhra Bank — to unblock my debit card for online transaction

 P. Venkat on May 11, 2019
My name is p sree ramachandra murthy, my debit card was blocked due do entering incorrect card details in online transaction. My card number [protected]. So please unblock my debit card. I won't do this type of mistake again. I always do transactions through online with my mobile through debit card so i need it for the transactions. Please unblock my debit card....
Complaint comments  Read comments Complaint category Employees

Andhra Bank — problem in linking account with, google pay phonepe

 [email protected] on May 12, 2019
Sir i'm unable to link my accnt in google pay and phonepe. I have been trying since a week but i'm unable to link it. The app says accnt not availabe the same appears in the app phonepe
My phone is also registered even i get otps in it
I'm unable to sort out this problem plz provide me a solution as soon as possible i have also attached an attachment for you convince...
Complaint comments  Read comments [1]Complaint category Banks

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