Andhra Bank Customer Care
Andhra Bank
Customer satisfaction rating: 69%
Submit a Complaint
1225
COMPLAINTS

Andhra Bank Customer Care

Andhra Bank

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Address
5-9-11, Saifabad
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500004

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 425 2910  [ATM issues]
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1800 425 4059  [Credit Card issues]
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1800 425 7701  [Pension issues]
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Phone:
Phone:
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+91 40 2312 2703  [ATM issues]
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+91 40 2312 2693  [ATM issues]
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+91 40 2323 3004  [NRI Cell Head]
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+91 22 2216 1075  [IIB Mumbai]
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+91 40 2342 1286  [NRI Hyderabad]
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+91 40 2323 4036  [NRI Cell Head]
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+91 22 2216 8053  [IIB Mumbai]
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+91 22 2623 3338  [NRI Mumbai]
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+91 11 2616 7590  [NRI New Delhi]
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+91 40 2468 3222  [Credit Card issues]
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+91 40 2325 2379  [NRI Cell Head]
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+91 40 2468 3219  [Credit Card issues]
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Additional info
P Suryanarayana Murthy
Asst. General Manager, Andhra Bank, Customer Service Department, Head Office, Dr. Pattabhi Bhavan, 5-9-11, Saifabad, Hyderabad 500004
+91 40 2329 7899

Sri M N Sudhakar
General Manager, Nodal Officer for Customer Service, Andhra Bank, Head Office, 5-9-11, Saifabad, Hyderabad City 500004, Telangana
+91 40 2321 0234

Sri P Raja Reddy
Chief Customer Service Officer, Andhra Bank, Head Office, 5-9-11, Saifabad, Hyderabad City 500004, Telangana
View More Information...

Customer satisfaction rating
69%
Complaints
1225
Pending
0
Resolved
837
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Andhra Bank Complaints & Reviews

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Andhrabank — poor sanitation sri ram school road nanakramguda

 V s seshagiri rao on Dec 9, 2018
Sir. Kindly visit the road leading to sri ram school from nanakramguda main road. Heavy garbage and all sorts of waste are thrown on road side. Pigs are residing there. Both sides of road unauthorised occupations and constructions are there. Because of pigs and garbage foul smell coming and unable to walk on the road. Kindly direct the safai karmachari dept to get it cleaned. Otherwise deceases will spread in that area.
With regards...
Complaint comments  Read comments [3]Complaint category Government Organizations

Andhra Bank — timed out while withdraw from atm but amount deducted [Resolved]

 Kannan Kaliyappan on Dec 9, 2018
I used kurumbapalayam andhra atm to withdraw rs.300 on 08/12/2018.. Amount got detected and it shows timed out error after a long time.. Till now amount is not revoked to account. Request to take action to revoke my money.
Atm place : kurumbapalayam, coimbatore
Near by : indian oil petrol bunk
Cash with drawn : 300
Error : timed out
Time : around 9:32 am...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — money deducted from account but cash not dispensed by atm [Resolved]

 Vineeth911 on Dec 7, 2018
This is so far the worst bank in india i think this bank should be banned by the court,, they steal money from you and make you wait for so long.. The real question is where is the money gone? Who uses the money that is struck like this? I tried to withdraw money from my atm card money is deducted but cash isn't dispensed on 6 dec 2018, i need my money back asap

Acc no [protected]
B babu sandeep reddy...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — cash not received at atm but debited in my account [Resolved]

 Kalle Mounika on Dec 7, 2018
Sir,
Myself mounika,
Yesterday[protected] i have not received cash at atm but debited in my account
Amount rs 15000
This money is my saving now iam in need o[censored]rgent cash
Sir, please verify and credit my account as soon as possible
Atm no s1anhd23 tran no 3948 remark unable to process tran nk 689 atm no s1anhy91...
Complaint comments  Read comments [3]Complaint category Banks

Andhra Bank — misuse of my debit card and no action from bank end [Resolved]

 Seethalalshmi on Dec 1, 2018
I p seethalalshmi w/o late m n manjunathan aged 62yrs would like to bring to your notice regarding my debit card misused by someone for online shopping (1/02/2017&04/02/2017) multiple transactions for an amount of 46744.24/-. A detailed complaint has been lodged at cyberbad, banking ombudsman and andhra bank too. I have not received any action towards it. Request you to help me in getting my money back.

Thanking you
Yours sincerely
Seethalalshmi p...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — deposit unsuccessful [Resolved]

 Nagaraj Reddy on Nov 25, 2018
Hi team,

I have deposited 100000 rs in machine number h2063101 on 23/11/2018 time 15:01:21 but due to hardware issue hasn't given count and beneficiary hasn't received amount and machine said that is unsuccessful transaction and amount did not come outside, and it shows directly hardware issue i have slip which has a deposit unsuccessful transaction.

Please call for additional assistance.
[protected]

Request you to kindly help on this.

Thank you,
Nagaraj reddy
[protected]...
Complaint comments  Read comments Complaint category Work at Home, Part Time Jobs

Andhra Bank — credit payment not received regarding [Resolved]

 babuka on Nov 22, 2018
I made payment of rs/6000 fur the month credit card payment through billdesk on17th late night or 18th morning 12 midnight amount has debited from my bank account but it has not been reflected in the credit card paymernts of my andhra bank til; today please do the needful
Every month i make my payment through bill desk for the full amount or more according to my expenditure every month after 5 days i will get acknowledgement this time i didnt receive any im worried whether the payment is prpoperly recd or not please see that im not put tu any fine or interest as im regular customer for more...
Complaint comments  Read comments [3]Complaint category Credit Cards

Andhra Bank — not providing a good service to the public [Resolved]

 rashmi rajan on Nov 18, 2018
I wanted to open an account in andra bank witch is a main branch of doddakannalli pin is 560035 which is near to the petrol station, and after opening an account they ask me to come and collect the cheque book and a pass book, i went after 15 long days still my cheque book was not ready wen i ask for it the were started giving silly reasons, first of all know one knows a basic lavel of english, to speak or handle a customer and they even argue with a customer to maintain the balance.....
Complaint comments  Read comments [3]Complaint category Banks

Andhra Bank — cannot use net banking and my transactions are declining by the bank [Resolved]

 Ceeyou Again on Nov 15, 2018
Iam not getting any help from past one month even visited bank and nobody could resolve the net banking error I get when I create a new personal account. Now I'm not able to purchase anything from Online e commerce website as bank is declining my transactions, great service bank is providing. Literally no help from Customer care and ATM helpline number will always be busy when called....
Complaint comments  Read comments [2]Complaint category Banks

Andhra Bank — amount debited to a/c but not credited to beneficiary ac

 Joy210616 on Nov 14, 2018
Dear sir, on 12/11/2018 from my andhra bank account at your banking correspondent's machine i have transfered rs 5000/- twice using aadhar enabled payment system (Aeps) using benificiary aadhar number.. My account debited rs 5000/- twice but benificiary account not credited... Pls resolve my issue and reverse the amount to my account as early as possible
You can mail me at
[protected]@gmail.com

Thank you...
Complaint comments  Read comments [3]Complaint category Banks

Andhra Bank — about my father death claim [Resolved]

 Mamatha Narra on Nov 14, 2018
I cleared my father gold loan (Diseased) in andhra bank and applied for a claim, from the past 6months, no one is responding from bank side. I filed a complaint to head office guntur also. They suggested some modifications to my application and send back to me. I recorrect those mistakes and sent once again for claim process, till now no response from bank, please resolve my problem....
Complaint comments  Read comments [6]Complaint category Loans

Andhra Bank — failed online transaction refund [Resolved]

 Pavitra Durai on Nov 13, 2018
Online failed transaction amount of Rs.13600 has not been refunded even after multiple attempts to contact the bank manager.. Bank is stating that the merchant bank has denied their request and it will take another 35 business days. Its a huge loss from my end. This will have to be resolved asap. We have already waited for 20days. The customer service noticed that the request was rejected by the merchant banker only after i escalated the issue. This is highly irresponsible activity towards customer's money. A huge amount not being accounted for over 20days is not a good sign for a bank....
Complaint comments  Read comments [1]Complaint category Banks

Andhra Bank — money deducted on failed transaction

 Vineela Munagala on Nov 13, 2018
I have used my Andhra bank atm card at SBI atm for money withdraw on 1_11_2018 at 6:49 pm. My transaction was cancelled but money was deducted from my account. I think it will be reversed to my account within a week. Since it was two weeks also, I didn't received my back back to my account. What to do. Please see my request and credit back my money back to my account as soon as possible....
Complaint comments  Read comments [2]Complaint category Banks

Andhra Bank — false transaction from my debit card [Resolved]

 Kashishasknani77 on Nov 11, 2018
Please see to this my money is deducted from my andhra bank account number without my information someone linked my card with upi online banking called me an asked for debit card no an cvv. As they sais it it urgent an have to give them information or bank will block my account as it is nt adhara linked. So i did that an give them. False transaction done from my account my 32000rs got deducted. Plz help me and see my problem as urgent...
Complaint comments  Read comments [2]Complaint category Credit Cards

Andhra Bank — false transaction [Resolved]

 Kashishasknani77 on Nov 11, 2018
Someone has done false transaction from my card i have not used my card and get massage of transactions done from my account in andhra bank
Please see this as my money got deducted from my account a fraud call took my information saying it is from andhra bank an it is very urgent or they will block my account so i shared my card number to them. As they say they will activate my card today an i ll b able to withdraw money tomorrow...
Complaint comments  Read comments [1]Complaint category Credit Cards

Andhra Bank — unblinking the credit card [Resolved]

 Priyanka_myth on Nov 11, 2018
Hello, i swiped my card at a store few hours back. First the card has been declined, when the store swiped the card again the amount was cut. But i got three messages
1. The amount has been cut (The amount was actually cut)
2. The card has been declined (Shows the amount after paying bill at the store)
3. The amount has been cut. (The amount has cut again here)
I sent a message to the number provided by andhra bank.
And they have blocked my card from further transactions.
Can you please unblock my card (Card number ([protected])...
Complaint comments  Read comments Complaint category Credit Cards

Andhra Bank — andhra bank agriculture crop loan [Resolved]

 malapati hanuma reddy on Nov 10, 2018
Dear sir,

I am a native of thatiparthi village, podalakur mandal and nellore dt (Ap).
I have 1b adangal and pattadar passbook on my name and i approached the andhra bank manager podalakur. I submitted the application along with 2 aadhar, voter id and pan card xerox copies and thumb impression also marked. All these things happened on 2nd nov and still not opening the account. The manager says i cant promise but i can try.
Can you please check and do the needful.

Regards,
Hanuma reddy,
[protected]...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — re-issuing of atm card,but the amount was deducted [Resolved]

 mudam satheesh on Nov 9, 2018
According to the bank, atm cards are re-issuing... With free of cost.. But the card amount deducted from my account... I got a message from andhra bank issuing the chip atm cards with free of cost... But the bank deducting the amount from account.....
(First you understand the problem... Dont say the matter is too short... Add little more... What to add... Ial not writings a film story... It is the problem of money...)
If you can solve it or not......
Complaint comments  Read comments [2]Complaint category Banks

Andhra Bank — manager is not accepting a cheque which is, given by government and he is speaking rude if we ask reasons [Resolved]

 Rana Pratap Paleti on Nov 6, 2018
Respected sir,
This is rajini, when i was a child i joined in a icds (Integrated child development service) it's a government scheme every year i got some amount though that schemes from my childhood on wards, as per scheme rules i got my final amount of money from the icds project director through cheque, today i went to andhra bank guntakal to draw that amount, but manger is not accepting that cheque, from so many years on ward i am withdrawing amount with out any problem in the same bank, but this time this manager is asking so many questions and talking very rude with me and my father,...
Complaint comments  Read comments Complaint category Banks

Andhra Bank — it was suppose to be close account june 2019, still showing balance rs:3, 39, 207/- (three lac thirty nine thousand and two hundred seven). [Resolved]

 malikireddy on Nov 6, 2018
Dear sir,

Thank you very much your prompt action.
I am surprising to see your you interest rate was increased from 8.25% to 11.75% without intimation you are charging higher interest. You are suppose to unto date intimation. I didn't got even single intimation till now about interest rates increased 8.25 to 11.75%. No bank is charging this much of interest on house loan. Our noonpalli banch manager was made round figure my emi from rs 5825/- to 6000/-. I am paying ever month 6000 (Six thousand only) continuously, which was deducting my saving account as per my instruction...
Complaint comments  Read comments [1]Complaint category Loans

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