Andhra Bank Complaints & Reviews

parcel booked from mumbai on 21-10-09 with docket no.[protected] to be delivered to mr shaikh shabbir, andhra bank, peddamangalaram branch, moinabad road moinabad r r dist pin 501504.
upon enquiry on 1-11-09 head office of professional courier informed that their mehdipatnam branch has delivered the parcel to somebody in mehdipatnam. the attitude of the staff members is non-cooperative, seems that the staff members (group of staff) are involved in such type of modus operandi i.e. misappropriating the goods and claiming that the parcels are delivered.
I request the top official of professional courier to look in to matter and see tha the parcel is traced with all the articles in it and delivered to me at my above address at the earliest.
please avoid inconvenience to you and your customers.

Dear Sir,

Sub: Cash not received in ATM but Amount has Debited in my A/c.
Ref: A/c. No. SB. [protected],(Syndicate Bank, Peenya Branch Bangalore)

I hereby wish to inform that, I was trying to withdraw the Money from the ATM in Andhra Bank, in HSR Layout Bangalore around 8.25PM on dt 20.10.2009 twice. But the transaction was denied But I didn’t received any receipt due to ATM receipt problem. But after this I checked my balance in other Bank ATM(HSR Layout Bangalore around 8.44pm) and at that time I was surprised to see that the amount of Rs.4000/- was Debited in my Account.

I request you to please rectify the error and credit that amount to my account.

Kindly do the Needful

Kishore Kumar

I went to withdraw Rupees tow Thousand (Rs.1000 ) tow time from icici Bank ATM situated at Sector boin pally aprox 11:40 A.M. on 27/09/2009

Sub: Erroneous debit of an amount of Rs 15,000.00(Fifteen thousand) while attempting to withdraw from ANDHRA ATM at Saidapet, Chennai on 15/09/09 – Reg:
Ref: My Debit Card No.[protected] of IOB
I was on official tour from 14 to 17/09/09 in Chennai and wanted to withdraw an amount of Rs 15,000.00 to attend to some emergent expenditure and attempted to withdraw the same from the ATM centre of ANDHRA Bank at Saidapet at about 11 AM. Eventhough, I couldn’t get the said amount, a slip has come out mentioning no details, which is enclosed herewith. But subsequently when I tried to withdraw from the same ATM, a statement has appeared on the Monitor that my maximum daily withdrawal limit has been crossed.
Surprisingly, when I have received the updated Pass Book for IOB on 18/09/09, it has come to my notice that an amount of Rs 15,000.00 has been shown as withdrawn from this ATM.
At this juncture, it is requested that you may please bestow your personal attention on this matter and arrange to debit back the amount to my SB A/c No.6423 of IOB, Vridhachalam Branch.
Thanking you,
Yours faithfully,

N.SANTHOSH BABU.
IRCON INTERNATIONAL Ltd.
Plot no.5, Ramachandra Building,
Rajaveethi, Co- Operative Nagar.
Vridhachalam - 606 001.

i withdrew amount in andhra bank atm using my sbi atm card. since all atm has centralized .but In my 1st withdrawn of Rs.25000 my balance is Rs.103330 but after my 2nd withdrawal it has shown Rs.78330 as my balance.so then i checked the ministatement in another nearby sbi atm and it shows that i have withdrawn Rs.25000 twice.

respected sir,iam namely r.srinivas had been taken a loan of PMRY CATAGERY account number RT2001 for an amount of 100000.and i paying all instalments regularly but at last they are not giving me the subsidy,so please kindly lookafter this matter very seriously.

To Whom It May Concern: Account debited without cash disbursement at Andhra bank.

I am an ICICI bank customer and was trying to withdraw money from Andhra bank ATM near by my locality. On 8th of Sept I requested to withdraw 6500/- to my surprise, I kept on waiting and machine did not disbursed cash. After around 20 second I got message saying transaction declined. Thinking of link/other technical issue, I tried once again and this time I got error message saying "insufficient fund". My account balance is 10.5k. So I was fully firm that I have money in my account. I gave another try and received the same error message. Then I decided to go to another bank – HDFC ATM near by. There also I tried to withdraw 6.5k and got he same error.

Finally, I went to ICICI bank ATM, as I reached at ATM i got an SMS saying that your account has been debited with Rs.6500, I went and took a mini statement and found that the transaction in reference has been already debited from my account. It made completely nervous and speechless, money I was withdrawing to pay rent and I promised to pay my land lord.

I called ICICI customer care, conveyed my plight, they ask me entire details to raise a complaint. They are saying that it will take 12 working days as per RBI norms to get this issue resolved. Today it is 4th day, every day I am making a call to them to get the status update but they their stand are clear 12 working days (The way they reply looks like there into 1980's banking system.)

I am travelling through completely rough/tough whether (Financial) now, I wanted that money to pay my house rent, my land lord everyday he is asking, I explained him the problem, being a layman, he is not ready to accept my genuine problem. He has his own liability to pay.

I am salaried have limited inflow of fund, due to unforeseen requirements, entire inflow from salary was commuted immediately. The fund I received for paying rent was a position which I was having in the market. I sold it loosing 60% of it to pay off my rent and other dues. I was not knowing that the money which I brought paying rent and other immediate liability will go to Andhra bank's ..not sure.. who is enjoying at my cost and suffering.

I am requesting/suggesting to the RBI policy maker, there might be thousand of incident like this. This may result into a source of fund for commercial baker to keep them fully liquid at no cost and other's suffering.

a) 12 working days meaning nearly three weeks time lease reduce this time lag, we are not in 1980's banking system. Technology has evolved in its own way; we are into global cyber colony. A manager of Andhra bank sitting at Mumbai or central monitoring cell must be knowing this incident using his terminal. He does not want to act immediately that is a different thing, he should be aware that this is global competition world, he can keep neglecting only for few days and not forever. This type of incident going ahead will put them in danger, not sure whether he will get salary or not? Pvt Sector will take over.

b) There must be compensation to customer both in terms of fine and interest. A banker never compromise/fail to charge customer, similarly its should pay to customer as per their existing norm.


c) RBI should be stringent in its policy, imagine If I would have been out station, this incident must have put me to sell off my belonging such as watch, clothes etc.

I Maganvir Singh have a saving account No. [protected] in Andhra Bank in Branch 1268 Dwarka Sec.11, New Delhi 110075.On 17/08/09 when withdrawing Rs. 2800 only ATM card came out but no money but Rs. 2800 were deducted from my account same way I lost another Rs. 1500 on 18/08/09 . total Rs.4300 lost in two says.In both cases I was using Oriental Bank of Commerce ATM. I gave two applications at branch office. Now I dont have any information of my application. Branch didn't gave me any receipt of my application nor they are providing any information.

Please help .


Ph. No. [protected]

Hi,

I am upender my card number [protected],
i Process ATM trasaction with ICICI bank ATM.
II put my ATM card in ICICI bank ATM on[protected], first time i gave 800 in that transation it shows a massege network error, again i try and i gave 800 again, i got the same massege.3rd time i gave 800 this time i got money 800.but when i check my balence i found that 1600 also dedacted from my account...
Plz let me know how to get back my money to my account...

Dear Sir/Madam,

I hold a account with Andhra Bank, Jubilee Hills Branch, Hyderabad.
This complaint is in regard to the wrong debit of Rs 11000/- from my account. On 4th of Aug i have deposited 11000/-, which got credited on 8th of Aug. On 9th when i tried to withdraw some amount from ATM service, but i could not because of some error. I tried repeatedly on the same day but couldn't get the money.

When approached Andhra Bank regarding this, they provided with the statement which is not at all clear.
My Account shows a debit of 10000/- and 720/- etc... on 10th of Aug. When questioned bank to give clarity on that, they said they will not be able to give the transaction details. As have not used the card for these transactions but still a debit from my account.

As i have not used my card for the transaction made, asked for assistance from bank they are not clear and not taking the case very seriously. Concerned Bank is not tracking and taking any kind of ownership on this case. Its not the matter of 10000/- but the trust and faith we have today on bank is null. What if had a lackh of Rs in my account, i'm sure would have faced the same problem.

Require your help in this case to investigate further. We have got the transaction details for the same.

I hold a savings account with Andhra Bank (Ashok nagar Branch). I used to use it as a Salary account for encashing my pay cheques from previous organization i worked with. And eventualy i had a salary account opened with HDFC Bank and i have stopped using the savings account with Andhra bank. However, have left some deposit in the account to keep the account alive. Lately, i had to withdraw money from my Andhra bank account and ATM (debit card) dint work, approached bank and also got a new debit but still was facing same issue. Later found that my account in Andhra Bank was frozen and that was why i could not withdraw any money. Although there was no specific reason as to why account got frozen. After having a detailed discussion with the Sub manager have come to know that – it was due to overdraft that it happen. I dont even remember Andhra bank giving an over draft facility for a savings account and i never requested for it. There by Andhra bank has deducted Rs 1000/- for rendering a service i never requested (over draft facility supposingly provided by the bank) and also for a fact that i never used the ATM debit card more than a year and i had to look for the PIN code for using it the last time (so that means there hasn't been any activity on the account). I wanted to bring this issue to your notice and want this to be addressed

Thanks,
Chandra mouly

Sir, I have an savings account in Andhra Bank, Buxi bazar, cuttack, orissa, I regularly draw money from different Bank ATM Counters, on 28/07/2009 I visited the AXIS Bank ATM Centre at Mahanadi vihar, Cuttack, Orissa, when I inserted the card and after typed my Pin number the report came out that your has declined but it surprised I saw that the amount of Rs 4000/- has been deducted from my account.

I request the concerned authorities to look into the matter and see that my amount of Rs 4000/- will be credited again to my account.

regards,
Pratap satapathy
ph- [protected]

The Bank Manager of Andhra Bank, Alamuru, E.G.District, is giving much trouble to customers regarding their account transactions.As a Senior Assistant Of the Agriculture Department I am facing more inconvenience in Departmental Transactions. Staff are also not cooperating with customers. Please verify the daily transaction of Andhra Bank, Alamuru especially on 1-8-2009. The Manager is using language not easily accepted and commenting on every thing.

Pay bills (salary) of staff are not being accepted the same day. Asked to draw next day orally.

Self help group transactions are also restricted upto 15th of every month.

Please take necessary suitable action.

I have applied for a mediclaim policy through one of the Andhra Bank branches in hyderabad and its almost been 5 months since i have done this. At the time of making a payment, I was told that the policy will be issued within a week and now when i ask for it from the manager, the only reply i get from the manager himself is that they are middle men and they actually dont issue the policies so has no control in the issuance of the policy (I understand this is the case with all the policies applied during this period from this branch). In this case, it makes me wonder why does such an incompetent authority takes up such a job and destroys the essence of taking a policy.

Kindly help me in receiving the policy or a full refund of my money

The bank branch is Andhra Bank, Ramanthapur
Policy payment made on 28 March, 2009
Premium amount: Rs 3514/-
Policy Scheme: AB Arogyadan
Bank reference number: [protected] (another number written is [protected])
Policy claim sum: Rs 2, 00, 000/-

Just know i am coming back from andhra bank in a very upset condition, .
This is my very serious complain, and towards, the behaviour of the staff of the Andhra bank noida sector55.
Today ie on monday 13/july/2009 at 11:30 am i have visited to the andhra bank, in order to make the DD for the registration fees, but the person sitting on the RECIEPT counter, deney to make my DD .He is behaving inside the counter very rudely with other peoples also.
When i have asked, he said to him, why he is not making my DD, he did not gave me any answer.
This is my complain that punish the person who is at age of 40-45 years in light colour shirt, wearing white spects, sitting on reciept counter at 11:30 am in ANDHRA BANK IN SECTOR 55, NOIDA
Also the old person (above 60 years) as a guard behaving very manner less and showing disrespect to the peoples coming in the bank after closing timings.
Take my complain very seriously.

Please refer My already complaint lodged in your branch at Vanasthalipuram Complaint No#HYD012264. Anticcipating your quick response and reversal of My amount to my account in your Bank.

Thanks & Regards

P Jagannath
Asst Mgr Admin
Big Bazaar
Ameerpet
Hyderabad
[protected]

I tried to withdraw RS 2000/- in one of Andhra Bank ATM in Guntur.Transaction was not succeed.But bank debited Rs2000/- from my account.I launch the complaint in Andhra Bank Branch in koritepadu.They haven't
responded properly for my compliant.Please help me




ATM Transaction details:04031

I am a pensioner of Railways and having my pension account in Andhra Bank Sebastian Road Branch secunderabad with account No as 6903 regularly draws money from the ATM, on 06/06/2009 I visited the ATM Centre at Bowenpally where when I inserted the card and after typed my Pin number the report came out as declined transaction but to my surprise I see that the amount deducted from my account.

I request the concerned authorities to look into the matter and see that my amount will be credited again to my account.

Respected Sir,

I Shivanand Yalala, Account Holder at Andhra Bank, Sadashivpet Branch (1566) with saving a/c no. [protected] which has opened on 11th May, 2009 by depositing Rs.10, 000/- and I have received the ATM card with pin-number (ATM card No. [protected]) on 15th May, 2009 evening hours. According to the manager, ATM will be activated after three days. On the day of 20th May, I went to ATM centre to draw the money but shockingly I found that the account balance is Rs. -26/- (negative balance) only at ATM center.

Then, I approached the branch manager at Sadashivpet regarding the inappropriate showing of balance but the Manager told that amount was drawn through ATM on 16th May, 2009 as Rs. 9, 700 and Rs.100 respectively, means that amount was drawn twice on that day.
• According to Manager, ATM card will be activated after three days of receiving of card.
• I have received the ATM card on 15th May, 2009
• Amount was drawn through ATM on 16th May, 2009.
• While the ATM card and pin with me only.
• As per the letter issued to me while receiving the ATM card shows that "The card will be activated after 48 hours from the receipt of the Card".
• I have lodged a written compliant on the name of branch manager, Sadashivpet on 25th May, 2009.
However, I am very clear that amount was not drawn by me but unfortunately the above said situation took place. Hence, I am herewith requesting you that kindly peruse the issue that how such amount was drawn without my intervention and within specified activation period of ATM card i.e. at least 48 hours, in my case this has happened.
Whether it is a technical failure or whatever, I need justice that “money back” else kindly suggest that how to claim justice.

With Regards,
Shivanand Yalala
3-7-83/95/2
Ravindra Nagar Colony,
Sadashivpet – 502291.
Medak, AP

I M.Stalin Babu A/C No: [protected], Debit card no: [protected]. malakpet branch (city) Hyderabad, (State) Andhra Pradesh would like to bring to your kind notice that on 29th may 2009 morning around 8am, at rajapanagar vanasthalipuram branch hyderabad state andhra Pradesh -70, I tried to with draw an amount of Rs 1000/- one thousand rupees only but due to server down problem I could not get the amount and slip also when I checked on 30th may 2009, my account is deducted hence I retain letter to malkpet branch complaint on 30th may 2009 hence when I contacted the uco bank officials they phone to me saying that he would check the balance in the case I could supply the slip which I was unable to secure the same from the machine of atm.witnesby the security guard at atm the same the request time Rs1000/- back to my account.