Andhra Bank — cash deposit machine- money not credited
Ashok Nagar Branch, Hyderabad, Andhra Pradesh, India
SuSuresh sunki on Apr 14, 2019
I had visited the Ashok Nagar Branch(near Hyderguda) in Hyderabad between 1:30-2:00am today on 14th April 2019 to deposit cash of Rs48000 in my account, but suddenly the amount got stuck in the machine and counting stopped and machine went offline after which no response was being received. Now I have been trying since last 40mins and the amount has not been credited nor it has come out. There is no security guard as well at the premises. I did call the call center twice and they directly denied taking any complaint and just said will have to visit the linked branch at Ashok Nagar and give a written complaint on Monday. Now that I can't stay more long I am moving out and giving this complaint here on this portal as tomorrow is Sunday. Request you to get the amount credited in my account on priority as its some emergency.
Please call me on [protected].
[Apr 15, 2019] Andhra Bank customer support has been notified about the posted complaint.
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