Andhra Bank — Complaint against Andhra Bank Chikkadpally Branch

Address:Andhra Bank Chikkadpally Hyderabad

I am M Bhajrang Rao . Aged 81 years - i am having Savings Account in Chikkadpally Hyderabad Branch - because of my age - i rarely visit Bank - and doing my Bank jobs ONLINE/Debit Card etc.

So far I am using AB-TEJ App - but suddenly they have closed ABTEJ and opened U-mobile App - i phoned to the Branch and they asked me to install - U-mobile instead of AB TEJ

for last 4 days i was trying to install - U-mobile but could not install - it was saying - due to technical diificulties - try after some time -

ultimately Today 8th February i visited Bank to solve my problem - but both Branch Manager and Asst Manager were n ot present at 11.30 AM and staff have not Helped me and asked me to get it done by my Family Members - after coming Home i tried to - install the App myself - it asked me to Locate my B ranch - i located Bank Address Door No. 1-1-230/11-2 Main Road Chikkadpally Hyderabad - then it asked me to Locate on Google Map ?? i located on Google - google says - it is unable to Locate - Chikkadpally to Arabian Sea ??? i phone to the Bank - they said send a SMS - and i do not have have SMS address of Bank -

you can decide How the Nationalised Scheduled Banks are working - leave about - Service at Home to customers by Banks -

due to this i could not PAY my Rent in time and the House owner warned me etc etc
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Andhra Bank customer support has been notified about the posted complaint.
Feb 09, 2021
Updated by M Bhajramng Rao
Why I should take Help of my Family Members ?? I do not have son and only myself and my wife in. a Rented House. - Government says Nationalised Banks would come to the DOOR Steps and Help. - Here - Wonder - when I went to Bank for Help. - you can well understand - even after 8 days I could not install U-mobile APP - can you do some thing to install the same - I do not UNDERSTND Why you are insisting on LOCATION when I gave Bank Door No Rtc Chikkadpally Branch Hyderabad Telangana - I am a Commerce Graduate and I do not know the Fate of not well educated Bank customers ?????
Feb 09, 2021
Updated by M Bhajramng Rao
Not Rtc. - It is etc etc
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