[Resolved]  Andhra Bank — complaint letter for gold loan

Address:Mahbubnagar, Andhra Pradesh, 509324

Just wanted to bring a recent incident to your notice in my village charakonda mondal.
1. Gold loan has taken the date: the 3-march-2016 amount of rs.128000/-
2. Loan no.[protected]. I have paid rs.6163/- as interest on the principal loan amount on 6-feb-2017 with receipt no.34110 (Comp no.)
3. However, after five months, 17-july-17 has received a letter from the bank stating that a mount of rs.17500/- is due.
4. The bank manager has threatened my father in law saying that he would not approve his crop loan if he does not clear the amount of 17500/- which was falsely charged by the bank officials.
5. I sincerely request you take appropriate action on the bank manager who is putting false allegation on poor & illiterate farmers.
Below are the details of the bank manager:
Name: kishan
Village: charakonda
Mondal: chanrakond
Dist: nagar kurnool
Bank: andhra bank
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Sep 18, 2017
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Aug 18, 2017
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Verified Support
Oct 13, 2017
Andhra Bank Customer Care's response
Dear Customer,

We were unable to get a response from you through email or phone. Hence we request you that if your grievance is still not resolved then please write to us at [protected]@andhrabank.co.in to help resolve your issue.

Regards,
Andhra Bank Customer Service
Complaint comments 

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My contact number is: [protected] or [protected]
Email ID: rajugoud.[protected]@gmail.com
Andhra Bank Customer Care's response, Aug 20, 2017
Verified Support
Dear Customer,

We thank you for providing your contact details. We will update you soon.

Regards,
Andhra Bank Customer Service

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