[Resolved]  Andhra Bank — Debit card transaction declined but the amount get deducted from the account

Address:

Gautam Buddh Nagar, Uttar Pradesh

I had used my andhra bank debit card at an indian oil petrol pump on 29th may 2017 for rs 1700/-. The transaction got declined in the first attempt and again it got declined in the second attempt. I paid cash rs 1700/- at the petrol pump and continued on my journey.
After about 30 mins, i received two messages of the transacted amount and the amount was deducted from my account. I pulled my car back and went to the petrol pump and told them about the transaction. He checked the his system and showed me all the transactions till then; there was no amount of rs 1700/- + 1700/- credited in their account.
Please advise when this amount would be credited back into my account.

Thank you,

Babita yadav
[protected], [protected]