[Resolved]  Andhra Bank — Deduction of money from account after failure of money withdrawal

Address:East Godavari, Andhra Pradesh, 533201

Sir,
I am chinta vasanth chaitanya varma savings account ([protected]) holder o[censored]r respected bank from years. Today[protected] i went to withdraw amount from kvb atm but it got displayed 'showing invalid card' for 2times. After that i went to canara bank atm near located in college road, amalapuram for withdrawal then and after the canara bank atm also did the same thing to me showing that we can't dispense the amount and transaction failed. After that i checked my balance in your andhrabank mpay app, in that mini statement it was shown that withdrawal of 900 was done from account. My money 900 rupees got deducted from main balance.

I would like u yo look into it and encash debit 900 rupees which got deducted from my account today[protected] which i didn't receive. Kvb and canara bank atm's college road, amalapuram, east gogavari district at the earliest.
Please do the needful help. Thank you sir.
Ch. V. Chaitanya varma
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May 10, 2017
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2017
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Verified Support
Mar 07, 2017
Andhra Bank Customer Care's response
Dear Customer,

We are awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service
Verified Support
Mar 08, 2017
Andhra Bank Customer Care's response
Dear Customer,

We are still awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service
Mar 23, 2017
Updated by varmaandhra
my complaint was solved. thank you
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