[Resolved]  Andhra Bank — failed transaction

Address:Srikakulam, Andhra Pradesh

Good mrng! I am Dr T.Dinesh kumar . I am a customer of Andhra bank and have been doing regular transactions in net banking.on[protected] . I tried two times to pay my electricity bill by net banking in Andhra bank -. But the transaction was failed both the times but the money was debited from my account both the times 699 rs 8:08 am transaction no [protected] and 699 rs 8:43 am transaction no [protected] and the transactions were failed both the times and the money was debited from my account both the times . But the money wAs not refunded . Please try to solve the issue and credit money into my account. Thank you
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Dec 10, 2017
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2017
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details and your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Nov 02, 2017
Updated by Dinesh2jalsa
Dr.T.Dinesh kumar [protected]. Andhra Bank kgh branch savings account no:[protected] email id: [protected]@gmail.com
Verified Support
Nov 08, 2017
Andhra Bank Customer Care's response
Dear Customer,

We thank you for providing your contact details. We will update you soon.

Regards,
Andhra Bank Customer Service
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