[Resolved]  Andhra Bank — housing loan

Dear Sir/Madam, I have a housing loan a/c number [protected] in Gopalapatnam, vizag branch. As per recent RBI Guidelines, i have requsted to revise existing interest rates from 9.7 to 8.75 % from prospective effect. in later communication, branch manager send communication mail regarding the collection of 1% service charges Plus service tax which is erroneous and fraud lent charges on the customers. I have been facing many issues since starting of my loan with andhra bank, because of lack o[censored]pdate with bank managers, they are imposing lot of collection charges E.g. Insurance amount of Rs.25000 without our customer acknowledgement and other monthly charges and again on conversion of existing interest loan rate to revised interest rate. Request you take this to necessary Head adn consider our sincere request to resolve this issue asap