[Resolved]  Andhra Bank — I am complaining about money refund issues

Address:535501

Hi sir, my name is vijayakumar gada i purchased a item from amazon on 14 march 2018 by andhrabank rupay card, then due to product damage i returned the product to amazon.
On 18 march 2018 they processed my refund but still i didnt get my money so they gave me a reference no. So i am giving all details including reference no here


Refund reference number: 74332747319731833848746
Refund amount: rs. 4, 791.00
Refund date:sunday, 18 march, 2018

My reference no: 74332747319731833848746

My account no: [protected]
Mobile no: [protected]
Please process my request
Was this information helpful?
No (0)
Yes (0)
May 13, 2018
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Mar 28, 2018
Andhra Bank Customer Care's response
Dear Vijaykumar,

We sincerely regret the inconvenience caused. We have forwarded your concern to the respective team. The status will be reverted to you shortly.

Regards,
Andhra Bank Customer Service
Verified Support
Apr 12, 2018
Andhra Bank Customer Care's response
Dear Vijaykumar,

We would like to inform you that, the amount has been refunded to your account on 27.03.2018.

Regards,
Andhra Bank Customer Service
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Andhra Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    1659
    Pending
    0
    Resolved
    996
    Andhra Bank Phone
    +91 40 2312 2703 [Help]
    +91 40 2312 2693 [Help]
    +91 22 2261 8335 [NEFT]
    Andhra Bank Address
    5-9-11, Saifabad, Hyderabad, Andhra Pradesh, India - 500004
    View all Andhra Bank contact information