[Resolved]  Andhra Bank — internet banking user id and password not functional

Address:Bangalore, Karnataka, 560066
Website:www.onlineandhrabank.net.in

First of all this page is having some issue. I am entering my ac/no and it says invalid account. I am indeed an existing customer. I am having this acc since many years with Kalyan Nagar, Bangalore branch. Due to bad internet banking service I have not been able to operate my account since quite a few years now. I am trying to use the internet banking forgot/rest password which says OTP sent to registered mobile but never received. I also tried TEZ mobile app but asking for debit card validation, which I do not have. My last debit card I had surrendered to my home branch about 3-4 years ago for issuing a new one but never received. My mobile number is registered... Please investigate and help me with my Internet banking service. I being out of the town can not visit branch to get this rectified however in the past I have had given several application to my home branch but nothing done. Now I want to use this account to apply for my Home loan hence need your immediate attention. Call me if you require any details.
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May 10, 2018
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Mar 09, 2018
Andhra Bank Customer Care's response
Dear Customer,

We sorry for internet banking trouble. Please share your contact number along with the screenshot of the error, so that we will check the exact issue and revert you.

Regards,
Andhra Bank Customer Service
Verified Support
Apr 05, 2018
Andhra Bank Customer Care's response
Dear Customer,

We are awaiting your share your account number, contact number along with along with the screenshot of the error to assist you further.

Regards,
Andhra Bank Customer Service
Apr 24, 2018
Updated by trilochan1
I can't share my details in public. Please drop me an email to [protected]@gmail.com where I would share the requested details. Thanks for your reply.
Complaint comments 

Comments

Sir,

Account No.[protected], dt.17/02/2018 Rs.5000/-, but two times sending each Rs.5000/- ETAILI/10000011 please solve the problem

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